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Welcome to The Net Impact’s
October TXCHANGE Happy Hour
   Natalie’s presentation will begin at
                 6:00pm



 Join the conversation on Twitter with
            @TheNetImpact
               #tniLocal
                                          1
About The Net Impact
Web Development   Social Media




Web Design        Ecommerce




Web Marketing     Mobile




                                 2
TXCHANGE Event Series


• Short for “Technology Exchange”
• Expert insights on new technology and web
  marketing strategies
   – Enterprise Social Media
   – Website Branding
   – Video SEO
• Now Broadcasting LIVE!

                                              3
About Natalie Vasilyev
• Director of Internet Marketing at The Net Impact
• 6+ years of experience in traditional and web marketing
• Developed and executed strategies for national and international clients
   – Dell Inc. SMB division
   – Century 21
   – Edible Arrangement
   – Sears Portrait Studios
   – BJC Hospitals
   – US Van Lines




                                                                             4
Geo Targeting with
  Local Search



        Natalie Vasilyev
    Director of Internet Marketing
           The Net Impact
          October 25th, 2011
                                     5
70 percent of online searchers will use
 local search to find offline
 businesses.




                             Research by Kelsey Group   6
What is Geo Targeting?

The ability to target specific customers by their
location using search engine marketing
techniques.




                                                    7
Who Needs it?

• Businesses targeting customers within a local or specific
  geographical area.

• Business wanting to target local & national customers.




                                                              8
Who Needs it?

• National companies wanting to have local presence for their
  local branches

• Companies wanting to export or target international
  customers (either in English or foreign languages)




                                                                9
Geo Targeting Factors

– The domain name of the search engine used

– The language preference set for your search engine

– IP address of the user

– Search term entered by user




                                                       10
Local Players




                11
Google Places




                12
Paid Search Listing




Organic
Google
Places
Listings




Organic
Search
Listings

                                 Paid Search Listing   13
Getting Started with Google Places
• Claim Your Listings
                        This will either read Edit this
                        Place or Owner verified listing




• Create a new listing if one doesn’t exist.




                                                          14
Creating a New Listing with Google Places

• Create your listing at www.google.com/places




                                             15
Creating New Listing with Google Places

                       Enter complete
                       company information:

                       • Company name,
                         address, email, website,
                         phone number,
                         description and
                         categories
                       • Enter hours of
                         operation and payment
                         options
                                               16
Creating New Listing with Google



                • Enter photos and videos
                • Corporate YouTube channel,
                  Facebook, and Twitter
                  profiles




                                        17
The more complete your Google Local profile is, the better it ranks. Include
    details such as:

•   Photos
•   Videos
•   Coupons
•   Specialties
•   Certifications
•   Business Hours
•   Forms of Payment
•   Year Founded
•   Link to Twitter Page
•   Link to Facebook Page
•   News Updates



                                                                                   18
19
Review on Google Places

• Collect testimonials




                                     Use this as another
                                     customer service
                                     platform and address
                                     all concerns or
                                     problems that your
                                     customers have.




                                                       20
Review on other sites




                        21
Local Directories
Get listed in the top local directories:

•   Bing Local
•   Yahoo Local Free Business Listing
•   Facebook places
•   Local.com Free Business Listing
•   Superpages.com Free Listing
•   Yellowpages.com Create A Listing




                                               22
Business Directories
• The Following three directories are important to monitor for accuracy.

• Although people might not use them to search for your business listings,
  search engines (big and small) verify the accuracy of their listings based on
  the information listed with these directories.

• Make sure they all match and are accurate. Google will rank you higher if
  all of the information matches between the three main directories.




                                                                              23
Best Practices
Claim your business listing. It's free!
   Edit your listings and verify your information to make sure
   people can find you

Stand out
   Engage customers with photos, offers, public responses and
   more

Get insights
  Use info about your listing to make smarter business decisions


                                                                 24
Paid Search Listings




                       25
Paid Search Results
                      Paid
                      Search Ads




                             26
Paid Search Campaigns
• Geo Targeted Search Campaign

   A geo targeted search campaign is set to target a specific geographical
   area (city, state, zip code, or a country). This campaign will use broad keywords
      like: “Dry Cleaners” or “Auto Repair Shop.”


• Geo Modified Search Campaign

   A geo modified search campaign uses geographically targeted keywords to target
      the desired location. This campaign should have broad geographical settings
      to country or a state. Geo modified keywords are: “Moving to St. Louis” or
      “Buying a home in Chesterfield”




                                                                                       27
Benefits of Paid Search
•   Highly targeted
     – Targeted to specific audience
     – Targeted to geographical location


•   Fast launch
     – Paid search campaign can be launched within hours
     – Paid search listings enter the auction immediately and ads will be displayed within
       several hours of campaign launch


•   Controlled Messages
     – Advertisers have the ability to run promotions and strong calls to action for their
       business




                                                                                             28
Benefits of Paid Search
•   Analytics and testing

     – With site analytics tools like Google Analytics, advertisers are able to determine the
       performance of each campaign down to each keyword.
     – Measuring ROI, and CPA (cost per action)
     – Testing different promotions and messages help achieve best results


• You only pay if, your ad was clicked.
   Impressions are free!




                                                                                                29
Social Local Marketing




                         30
Basics of Local Social Strategy
• Planning and promoting
  local events within Social
  Media
• Promote your social assets
  locally




                                      31
Basics of Local Social Strategy
• Localizing contests
  with Facebook
• Use custom pages to
  spotlight locations




                                     32
Summary
• Update and complete your profile with Google Places, Yahoo
  and Bing Maps

• Update your company information on the top three
  directories

• Don’t ignore customer reviews

• Consider local strategy with Paid Search

• Use social media to drive traffic to your store
                                                               33
34

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Natalie's Geo Targeting and Local Search Presentation

  • 1. Welcome to The Net Impact’s October TXCHANGE Happy Hour Natalie’s presentation will begin at 6:00pm Join the conversation on Twitter with @TheNetImpact #tniLocal 1
  • 2. About The Net Impact Web Development Social Media Web Design Ecommerce Web Marketing Mobile 2
  • 3. TXCHANGE Event Series • Short for “Technology Exchange” • Expert insights on new technology and web marketing strategies – Enterprise Social Media – Website Branding – Video SEO • Now Broadcasting LIVE! 3
  • 4. About Natalie Vasilyev • Director of Internet Marketing at The Net Impact • 6+ years of experience in traditional and web marketing • Developed and executed strategies for national and international clients – Dell Inc. SMB division – Century 21 – Edible Arrangement – Sears Portrait Studios – BJC Hospitals – US Van Lines 4
  • 5. Geo Targeting with Local Search Natalie Vasilyev Director of Internet Marketing The Net Impact October 25th, 2011 5
  • 6. 70 percent of online searchers will use local search to find offline businesses. Research by Kelsey Group 6
  • 7. What is Geo Targeting? The ability to target specific customers by their location using search engine marketing techniques. 7
  • 8. Who Needs it? • Businesses targeting customers within a local or specific geographical area. • Business wanting to target local & national customers. 8
  • 9. Who Needs it? • National companies wanting to have local presence for their local branches • Companies wanting to export or target international customers (either in English or foreign languages) 9
  • 10. Geo Targeting Factors – The domain name of the search engine used – The language preference set for your search engine – IP address of the user – Search term entered by user 10
  • 14. Getting Started with Google Places • Claim Your Listings This will either read Edit this Place or Owner verified listing • Create a new listing if one doesn’t exist. 14
  • 15. Creating a New Listing with Google Places • Create your listing at www.google.com/places 15
  • 16. Creating New Listing with Google Places Enter complete company information: • Company name, address, email, website, phone number, description and categories • Enter hours of operation and payment options 16
  • 17. Creating New Listing with Google • Enter photos and videos • Corporate YouTube channel, Facebook, and Twitter profiles 17
  • 18. The more complete your Google Local profile is, the better it ranks. Include details such as: • Photos • Videos • Coupons • Specialties • Certifications • Business Hours • Forms of Payment • Year Founded • Link to Twitter Page • Link to Facebook Page • News Updates 18
  • 19. 19
  • 20. Review on Google Places • Collect testimonials Use this as another customer service platform and address all concerns or problems that your customers have. 20
  • 21. Review on other sites 21
  • 22. Local Directories Get listed in the top local directories: • Bing Local • Yahoo Local Free Business Listing • Facebook places • Local.com Free Business Listing • Superpages.com Free Listing • Yellowpages.com Create A Listing 22
  • 23. Business Directories • The Following three directories are important to monitor for accuracy. • Although people might not use them to search for your business listings, search engines (big and small) verify the accuracy of their listings based on the information listed with these directories. • Make sure they all match and are accurate. Google will rank you higher if all of the information matches between the three main directories. 23
  • 24. Best Practices Claim your business listing. It's free! Edit your listings and verify your information to make sure people can find you Stand out Engage customers with photos, offers, public responses and more Get insights Use info about your listing to make smarter business decisions 24
  • 26. Paid Search Results Paid Search Ads 26
  • 27. Paid Search Campaigns • Geo Targeted Search Campaign A geo targeted search campaign is set to target a specific geographical area (city, state, zip code, or a country). This campaign will use broad keywords like: “Dry Cleaners” or “Auto Repair Shop.” • Geo Modified Search Campaign A geo modified search campaign uses geographically targeted keywords to target the desired location. This campaign should have broad geographical settings to country or a state. Geo modified keywords are: “Moving to St. Louis” or “Buying a home in Chesterfield” 27
  • 28. Benefits of Paid Search • Highly targeted – Targeted to specific audience – Targeted to geographical location • Fast launch – Paid search campaign can be launched within hours – Paid search listings enter the auction immediately and ads will be displayed within several hours of campaign launch • Controlled Messages – Advertisers have the ability to run promotions and strong calls to action for their business 28
  • 29. Benefits of Paid Search • Analytics and testing – With site analytics tools like Google Analytics, advertisers are able to determine the performance of each campaign down to each keyword. – Measuring ROI, and CPA (cost per action) – Testing different promotions and messages help achieve best results • You only pay if, your ad was clicked. Impressions are free! 29
  • 31. Basics of Local Social Strategy • Planning and promoting local events within Social Media • Promote your social assets locally 31
  • 32. Basics of Local Social Strategy • Localizing contests with Facebook • Use custom pages to spotlight locations 32
  • 33. Summary • Update and complete your profile with Google Places, Yahoo and Bing Maps • Update your company information on the top three directories • Don’t ignore customer reviews • Consider local strategy with Paid Search • Use social media to drive traffic to your store 33
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Editor's Notes

  1. Retail stores, Car service shops, dealerships, and othersReal estate offices or moving companies targeting customers who search for buying or selling houses in specific area
  2. Geo Targeting is controlled by a number of factors