15. New category : BOT&livechat
Both text-based and
voice-based chatbots
have had an incredible
year of innovation and
adoption — and I’m
confident that’s just a
prelude to a spectacular
12-24 months ahead
18. Intergration
• To Build your own Big data
• Tracking-Acquire-Mining-
Nutrition-Lead Scoring-Sale
Pipeline
• Marketing-sale-customer
cares Intergration