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From capabilities to services modelling for business-it alignment v.2
The document discusses the importance of aligning business capabilities with IT services for effective business-IT collaboration. It outlines definitions and characteristics of business capabilities, how they differ from other business elements, and the role of capability mapping. Additionally, it emphasizes the need for organizational structures that support both business relevance and technological autonomy.
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From capabilities to services modelling for business-it alignment v.2
- 1. From Capabilities toServices Modelling for Business-IT Alignment
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- 4. Theodor Kittelsen. SoriaMoria slott , 1900
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- 8. @trondhjort Source: Baruco2012: Micro-Service Architecture, by Fred George
- 9. @trondhjort -Udi Dahan “A serviceis the technical authority for a specific business capability.” Photo: DDD Europe 2017
- 10. @trondhjort Source: InfoQbooks 2006
- 11. Source: “From Capabilitiesto Services: Moving from a Business Architecture to an IT Implementation”, Homann & Tobey 2006@trondhjort
- 12. @trondhjort “A business capability representsthe ability for a business to do something.” Source: The Open Group 2016 in G161, ‘Open Group Guide: Business Capabilities‘ “A business capability is a particular ability or capacity that a business may possess or exchange to achieve a specific purpose or outcome.”
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- 16. Source: Sam Homer,https://businessways.com/organization-need-businessit-alignment/@trondhjort
- 17. @trondhjort Source: "EDA:SOA through the looking glass", Udi Dahan 2009
- 18. Source: "EDA: SOAthrough the looking glass", Udi Dahan 2009@trondhjort
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- 20. The What, notthe How initially neither Who nor Why @trondhjort
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- 23. A Capability isnot… A department A business process A function A data entity An IT system @trondhjort
- 24. A Capability isdefined by… People Process Information Tools @trondhjort
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- 26. @trondhjort The Enterprise Level 1 Level2 Level 3 4
- 27. Source: Example byUlrich Kalex, The Open Group@trondhjort The Enterprise Corporate Management Market Dev. Oversight Product Dev. Support & Services Delivery
- 28. The Enterprise Source: BusinessCapability Management, Ulrich Kalex 2011@trondhjort Corporate Management Market Dev. Oversight Product Dev. Support & Services Market Development Contact Man. Revenue Analysis Regional Market Man. Order and Contract Man. Market Analysis Delivery Direct Marketing Channel Man. Sales Man.
- 29. Labour and Welfare @trondhjort CorporateManagement Service development Assistive Employment assistance User management Portfolio management Employment assistance Social assistance Family assistance Statistics Pension assistance Benefits Unemployment assistance Employer support Sick leave assistance Employment service
- 30. Internet Service Provider @trondhjort CorporateManagement Develop services Sell services Recommendations Build accesses Sell services Deliver services Insight Finance Outgoing sales Seller efficiency Incoming sales Planning
- 31. @trondhjort Name Service feasibilitycheck Description The ability to check what type of technical access infrastructure is available at a given address. Components Roles User: Customer Business unit: Technical infrastructure Processes Feasibility search Service inventory Information Technical address, networks, access types, broadband speed, … Tools Kapaks, search component, address index.
- 32. Using the businesscapability model
- 33. @trondhjort Business consulting Business analysis Strategicplanning Heat maps
- 34. @trondhjort Source: TheOpen Group 2016 in G161, ‘Open Group Guide: Business Capabilities‘
- 35. @trondhjort Business consulting Business analysis Strategicplanning Heat maps Data Management Organisation Planning
- 36. @trondhjort “Products-mode works bestwhen teams are organized to be simultaneously aligned with business relevant capabilities and with enterprise architecture boundaries.” Source: "Products Over Projects", Sriram Narayan 2018 “Without the former, they may lose alignment with business goals. Without the latter, they lose out on autonomy.” Product over projects
- 37. @trondhjort Source: Alignmentat Scale, Henrik Kniberg 2016
- 38. @trondhjort Business consulting Business analysis Strategicplanning Heat maps Data Management Technical design Organisation Planning
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- 42. From Capabilities toServices Modelling for Business-IT Alignment @trondhjort