let me introduce an influential Lady, Lady Reactance to you. she is worth meeting. why? because she is a “permanent” member of Your teams, project groups, companies. because she accompanies You, too. managers are not alone. they are often accompanied by other persons. one of these persons who is “always” present is Lady Reactance. you can mollify her, but you cannot turn Her out from this company. please find Her short auto-presentation.