Nikhil Torsekar, Senior Manager with Peritius, discusses the pivotal importance of communication in managing complex projects, for all industries, functional areas, and geographies.

1. 10/11/13 Insight | Peritius Consulting, Inc.
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Leveraging the Lexicon of Project Delivery
By Nikhil Torsekar
Senior Manager
Entiendo. Rozumiem. Je comprends.
There are many ways to say it, but "I understand" is one of
the most important things a project manager must effectively
convey. When managing complex initiatives, consultants
need to adapt to diverse industries, corporate cultures, and
geographies. Language is an essential determinant of the
PM's success as they communicate with sponsors, team
members, and other stakeholders.
One typically considers geography when speaking of "language," given the ever-
increasing globalization of commerce. The term takes on a broader context for the practitioner
charged with orchestrating the efforts of SME's, vendors, and other team members. Granularity of
detail is an important consideration: speaking with application architects, for instance, requires a
different "dialect" from one used with C-level executives.
Mastering "project delivery speak" involves:
1. Listening. Delivery practitioners should adhere to the
"two ears, one mouth" adage, actively picking up
verbal and non-verbal cues in both formal and informal
exchanges.
2. Reading. Whether reading a Supply Chain
Managementwhitepaper or the latest Wall Street
Journal, consultants must maintain a high-level awareness of the latest industry trends.
3. Networking. Practitioners must leverage tools such as LinkedIn and participate in other
forms of networking to engage with professionals in diverse fields, including attending industry
events. Peritius consultants are regularly invited to present at leading conferences; this
November, Laura Dribin Werner will be speaking at Project Summit Chicago.
Effective Project Delivery Spoken Here
Peritius consultants are experts in the language of project delivery, having successfully
managed global initiatives in a broad range of industries and functional areas. Our consultants'
diverse backgroundsenable us to engage with all levels of an organization, from C-level executives to
recent college graduates. Contact us today at 847-808-9999 or info@peritius.com to learn how your
organization can leverage the lexicon of effective project delivery.