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Why Open Source in the Public Sector?




  The state of Open Source in the International arena
  Vaasa 2011-04-27


  Tommi Karttaavi
Association of Finnish Local and
Regional Authorities (Kuntaliitto)

• Interest, service and development organisation of the
  Finnish local government
• All Finnish municipalities are members of the association;
  service agreements with other local government
  organisations
• Kuntaliitto Group employs 1.310 people; 300 in the
  association and others in the companies it owns
Use of open source software in municipalities
    (Municipal IT-survey 2006 and 2010)

Municipalities using open   Municipalities using open
source software in 2006     source software in 2010
(blue)                      (blue)
Reasons for using Open Source in the
public sector

• Cost savings
• Democracy
• Interoperability
• Reuse of technology
Cost savings


• Using open source software can help reduce IT
  spending
• Not automatic, license fees just one cost among
  many others
• Sometimes migrating to open source may even be
  more expensive, due to poor planning or having to
  buy a lot of expert services
   • City of Naantali migrated its schools from Linux to Microsoft
     environment in 2010, citing costs as the reason
   • The municipal IT-department could not support the Linux
     environment at schools, so the support had to be
     outsourced
Linux terminal servers in schools

• Linux Terminal Server Project (LTSP) is a
  free and open source terminal server
• Applications run on the server with a
  terminal known as a thin client
• Dozens of schools in Finland are using LTSP
  solutions for workstations
• Map by Elias Aarnio: http://ra.fi/KUMz
• City of Kankaanpää
     • Schools in Kankaanpää migrated to LTSP
       from Windows in 2009
     • Monthly costs per workstation went down
       from EUR 34 to EUR 5,67
Ministry of Justice OpenOffice
migration

• In 2005 the Ministry and its administrative sector had a mixture of
  Lotus SmartSuite and Microsoft Office (plus some WordPerfect) office
  suites
• The mixed environment was causing problems and the prevalent
  Lotus SmartSuite was being discontinued
• Evaluation of alternative solutions was conducted
Ministry of Justice cost savings from
OpenOffice migration




• OpenOffice.org was selected after evaluating the costs of alternatives
  over the period of six years (2006-2011)
• A new cost evaluation was conducted in 2010


Source: Large-scale migration to an open source office suite: An innovation adoption
study in Finland, Martti Karjalainen, academic dissertation, Univ. of Tampere, 2010
Democracy


• “No citizen or company should be forced or encouraged
  to choose a closed technology over an open one, through
  a government having made that choice first”
  EU Commissioner Neelie Kroes
• Public authorities should be able to receive documents
  from citizens or businesses in standardised and open
  formats
• Software used in public administration should be
  auditable
• Using open source software in schools makes it possible
  for the students to use the same software at home,
  without having to pay for it
Interoperability


• Interoperability does not automatically follow from using
  open source
• Open source can increase interoperability by making the
  software's functionality transparent
• Using open source helps avoiding vendor lock-in
• Open standards are even more important than open
  source from the interoperability point of view
Reuse


• Open source solutions that can be copied, altered and
  used by anyone are a great way of sharing within the
  public sector
• Possibility to reuse software could offer significant
  benefits for the public sector
• Software developed for an individual municipality could
  be used by all of them
• Costs can be saved in licence fees, development costs
  and even maintenance and support
OmaOulu.fi


• A citizen's portal with personalised access to
  municipal services
• Made with open source software
   • Liferay, JBoss, Openfire, Alfresco, Intalio, MySQL,
     Redhat
• Components developed by contractor (Ixonos) are
  also open source and available at Osor.eu
• The architecture model and documentation has also
  been made available
   • http://wiki.kuntait.fi/tiki-index.php
Obstacles for using open source in the
public sector

• Prejudices
• Lack of skills
• Lack of knowledge
• Lack of governance
Prejudices


• Open source is not serious business
• Licensing is too confusing
• Procurement is too difficult
• Open source is not secure
Lack of skills


• Using open source is just like using proprietary software,
  development and distribution however require specialised
  know-how
• Public authorities generally lack the expertise
    • Proprietary software is prevalent
    • Resources are scant and they are not shared with others
• Open source procurement needs some expertise too
    • Comparing tenders with or without license fees
    • Public authorities should prefer open source when buying
      software
Lack of knowledge


• “Where can I find the software I need?”
• “How do I know it is good?”
• “Where can I find someone who supports it?”
• “Who else is using it?”
• Hard to find out how other public authorities are
  using open source
• No gathering of best practices and no place to
  publish them on the national level
Lack of governance


• Some common governance policies and routines are
  needed to effectively utilise open source in the public
  sector
• There is no centralised distribution channel for
  disseminating software developed for public authorities
• There is no administrative framework for version
  management
• There are no common licensing policies for public
  authorities
Overcoming the obstacles

• Prejudices
     • Open source business models are becoming more mainstream
• Lack of skills
     • A new kind of culture, where not only software but other resources
       are shared between public authorities needs to be fostered
     • Best practices need to be documented and disseminated
• Lack of knowledge
     • Objective information should be gathered and published on the
       national level
     • JHS recommendation system
• Lack of governance
     • The European Open Source Observatory and Repository Osor.eu
     • The national interoperability portal Yhteentoimivuus.fi
     • The European Union Public License (EUPL)
Some public policy documents worth
reading

• Recommendation on the Openness of the Code and
  Interfaces of State Information Systems (2003)
    • http://www.vm.fi/vm/fi/04_julkaisut_ja_asiakirjat/01_julkaisut/
      04_hallinnon_kehittaminen/64242/name.jsp
• JHS 169 Public Administration Recommendation on the
  Use of Open Source software in Public Administration
  (2008)
    • http://www.jhs-suositukset.fi/suomi/jhs169
• Public administration enterprise architecture principles
  (2011, draft)
    • http://www.vm.fi/vm/fi/04_julkaisut_ja_asiakirjat/03_muut_asi
      akirjat/20110407Luonno/11_JHKA_Arkkitehtuuriperiaatteet_20
      110404.pdf
Public administration enterprise architecture
principle number 16: make use of open source


• Open source solutions should be made use of in
  information systems development and procurement
• Open source solutions support technology and product
  neutrality, increase competition, transparency and
  adaptability
Public authorities should...


• Prefer open source software when feasible
• Demand open licenses when buying software
  development
• Share the code and share the experiences
• Cooperate more within the public sector, pool resources
  and stop re-inventing the wheel
• Stop concentrating on their own budget and start
  thinking about benefits for the society as a whole
“The modernisation of public services and
      administration must rely on information
  technology. At the same time, it is particularly
 important to adjust processes and structures to
fully utilise the benefits of IT. Administrative and
service processes must be developed throughout
  as a whole, from the perspective of either the
   customer or the product in question. Partial
optimisation carried out by government agencies
 or sectors of administration, which is inefficient
    from the perspective of the whole, must be
                    eliminated.”
Finland 2020 – From thought to action, a press release by the Council of
                          State 30.8.2010
Thank you!


http://www.kunnat.net/
http://www.jhs-suositukset.fi/


tommi.karttaavi@kuntaliitto.fi
http://www.linkedin.com/in/tommikarttaavi
http://www.slideshare.net/tommikarttaavi
http://tommikarttaavi.blogspot.com/
http://twitter.com/tommikarttaavi

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Open kvarken2011 04-27karttaavi

  • 1. Why Open Source in the Public Sector? The state of Open Source in the International arena Vaasa 2011-04-27 Tommi Karttaavi
  • 2. Association of Finnish Local and Regional Authorities (Kuntaliitto) • Interest, service and development organisation of the Finnish local government • All Finnish municipalities are members of the association; service agreements with other local government organisations • Kuntaliitto Group employs 1.310 people; 300 in the association and others in the companies it owns
  • 3. Use of open source software in municipalities (Municipal IT-survey 2006 and 2010) Municipalities using open Municipalities using open source software in 2006 source software in 2010 (blue) (blue)
  • 4. Reasons for using Open Source in the public sector • Cost savings • Democracy • Interoperability • Reuse of technology
  • 5. Cost savings • Using open source software can help reduce IT spending • Not automatic, license fees just one cost among many others • Sometimes migrating to open source may even be more expensive, due to poor planning or having to buy a lot of expert services • City of Naantali migrated its schools from Linux to Microsoft environment in 2010, citing costs as the reason • The municipal IT-department could not support the Linux environment at schools, so the support had to be outsourced
  • 6. Linux terminal servers in schools • Linux Terminal Server Project (LTSP) is a free and open source terminal server • Applications run on the server with a terminal known as a thin client • Dozens of schools in Finland are using LTSP solutions for workstations • Map by Elias Aarnio: http://ra.fi/KUMz • City of Kankaanpää • Schools in Kankaanpää migrated to LTSP from Windows in 2009 • Monthly costs per workstation went down from EUR 34 to EUR 5,67
  • 7. Ministry of Justice OpenOffice migration • In 2005 the Ministry and its administrative sector had a mixture of Lotus SmartSuite and Microsoft Office (plus some WordPerfect) office suites • The mixed environment was causing problems and the prevalent Lotus SmartSuite was being discontinued • Evaluation of alternative solutions was conducted
  • 8. Ministry of Justice cost savings from OpenOffice migration • OpenOffice.org was selected after evaluating the costs of alternatives over the period of six years (2006-2011) • A new cost evaluation was conducted in 2010 Source: Large-scale migration to an open source office suite: An innovation adoption study in Finland, Martti Karjalainen, academic dissertation, Univ. of Tampere, 2010
  • 9. Democracy • “No citizen or company should be forced or encouraged to choose a closed technology over an open one, through a government having made that choice first” EU Commissioner Neelie Kroes • Public authorities should be able to receive documents from citizens or businesses in standardised and open formats • Software used in public administration should be auditable • Using open source software in schools makes it possible for the students to use the same software at home, without having to pay for it
  • 10. Interoperability • Interoperability does not automatically follow from using open source • Open source can increase interoperability by making the software's functionality transparent • Using open source helps avoiding vendor lock-in • Open standards are even more important than open source from the interoperability point of view
  • 11. Reuse • Open source solutions that can be copied, altered and used by anyone are a great way of sharing within the public sector • Possibility to reuse software could offer significant benefits for the public sector • Software developed for an individual municipality could be used by all of them • Costs can be saved in licence fees, development costs and even maintenance and support
  • 12. OmaOulu.fi • A citizen's portal with personalised access to municipal services • Made with open source software • Liferay, JBoss, Openfire, Alfresco, Intalio, MySQL, Redhat • Components developed by contractor (Ixonos) are also open source and available at Osor.eu • The architecture model and documentation has also been made available • http://wiki.kuntait.fi/tiki-index.php
  • 13. Obstacles for using open source in the public sector • Prejudices • Lack of skills • Lack of knowledge • Lack of governance
  • 14. Prejudices • Open source is not serious business • Licensing is too confusing • Procurement is too difficult • Open source is not secure
  • 15. Lack of skills • Using open source is just like using proprietary software, development and distribution however require specialised know-how • Public authorities generally lack the expertise • Proprietary software is prevalent • Resources are scant and they are not shared with others • Open source procurement needs some expertise too • Comparing tenders with or without license fees • Public authorities should prefer open source when buying software
  • 16. Lack of knowledge • “Where can I find the software I need?” • “How do I know it is good?” • “Where can I find someone who supports it?” • “Who else is using it?” • Hard to find out how other public authorities are using open source • No gathering of best practices and no place to publish them on the national level
  • 17. Lack of governance • Some common governance policies and routines are needed to effectively utilise open source in the public sector • There is no centralised distribution channel for disseminating software developed for public authorities • There is no administrative framework for version management • There are no common licensing policies for public authorities
  • 18. Overcoming the obstacles • Prejudices • Open source business models are becoming more mainstream • Lack of skills • A new kind of culture, where not only software but other resources are shared between public authorities needs to be fostered • Best practices need to be documented and disseminated • Lack of knowledge • Objective information should be gathered and published on the national level • JHS recommendation system • Lack of governance • The European Open Source Observatory and Repository Osor.eu • The national interoperability portal Yhteentoimivuus.fi • The European Union Public License (EUPL)
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  • 21. Some public policy documents worth reading • Recommendation on the Openness of the Code and Interfaces of State Information Systems (2003) • http://www.vm.fi/vm/fi/04_julkaisut_ja_asiakirjat/01_julkaisut/ 04_hallinnon_kehittaminen/64242/name.jsp • JHS 169 Public Administration Recommendation on the Use of Open Source software in Public Administration (2008) • http://www.jhs-suositukset.fi/suomi/jhs169 • Public administration enterprise architecture principles (2011, draft) • http://www.vm.fi/vm/fi/04_julkaisut_ja_asiakirjat/03_muut_asi akirjat/20110407Luonno/11_JHKA_Arkkitehtuuriperiaatteet_20 110404.pdf
  • 22. Public administration enterprise architecture principle number 16: make use of open source • Open source solutions should be made use of in information systems development and procurement • Open source solutions support technology and product neutrality, increase competition, transparency and adaptability
  • 23. Public authorities should... • Prefer open source software when feasible • Demand open licenses when buying software development • Share the code and share the experiences • Cooperate more within the public sector, pool resources and stop re-inventing the wheel • Stop concentrating on their own budget and start thinking about benefits for the society as a whole
  • 24. “The modernisation of public services and administration must rely on information technology. At the same time, it is particularly important to adjust processes and structures to fully utilise the benefits of IT. Administrative and service processes must be developed throughout as a whole, from the perspective of either the customer or the product in question. Partial optimisation carried out by government agencies or sectors of administration, which is inefficient from the perspective of the whole, must be eliminated.” Finland 2020 – From thought to action, a press release by the Council of State 30.8.2010