Running Head: EVALUATION 1 EVALUATION 2 Anh La PJM 6125 Selecting Evaluation Tools Northeastern University 03/11/2020 Project Objective Our efforts are focussed on opening an Orangetheory Fitness franchise at Longwood location within four months starting from February 2020. Our analysis showed that many gym goers around Longwood area are extremely dissatisfied with the services and training methods of other fitness centers. The budget for the project is $80,000 and we have 1.5 years to finish it. Stakeholder Register/Analysis Stakeholder Stakeholders role Type (internal or external) Stakeholder expectation Stakeholder interest Level of influence Stakeholder views Strategy for stakeholder engagement 1 Financial manager Handle project resources Internal Possible overruns on the project and return on investment high High: failure to evaluate expenditure might rid the credibility of project to the stakeholders. Neutral Give daily reporting on the expenditures. 2 Customers Offer ready market for the fitness class External Advancement of service delivery, advanced economic conditions like cost-savings conveniences and measures. High High: the unsatisfied clients will destroy the organization reputation. Neutral Provide a platform to include the client’s needs and provide incentive. 3 Project management trainer Enables the training of workers for at least two months Internal Advance the credibility as well as job references on the future projects High High: realize the achievement of training support Offer a conducive environment for training in reference to space. 4 Employee manager Present the entire project to the company officials. Internal Works on ensuring that employees perform quality task as needed High High: oversee training and ensuring that all things are in order Support Maintain strong existence through the training period. 5 Trainees Attaining training sessions, attending evaluations and acquiring necessary skills Internal Opportunities for job retention or promotion, “free” time during training, acquisition of knowledge and skills Medium High: their attitude towards the training as well as attendance will determine the project’s success support Use of attendance sheet to evaluate attendance 6 Financial institution Offers funds to run the project External Enable financial opportunities and relationship between the company and the clients High High: lack of source of funds the project will not be successfully completed Support Lower interest percentage and extended means of payment 7 Executive directors Work with the project shareholders and explain the project plan for them to approve Internal Ease all the pressures from the project shareholders to work together to gain profit and increase pay High High: if there is no intervention by these directors then the shareholders might not approve Support Reporting the daily proceeding to the shareholders. 8 Suppliers Being cont.

1. Running Head: EVALUATION 1
EVALUATION 2
Anh La
PJM 6125
Selecting Evaluation Tools
Northeastern University
03/11/2020
Project Objective
Our efforts are focussed on opening an Orangetheory Fitness
franchise at Longwood location within four months starting
from February 2020. Our analysis showed that many gym goers
around Longwood area are extremely dissatisfied with the
services and training methods of other fitness centers. The
budget for the project is $80,000 and we have 1.5 years to finish
it.
Stakeholder Register/Analysis

2. Stakeholder
Stakeholders role
Type (internal or external)
Stakeholder expectation
Stakeholder interest
Level of influence
Stakeholder views
Strategy for stakeholder engagement
1
Financial manager
Handle project resources
Internal
Possible overruns on the project and return on investment
high
High: failure to evaluate expenditure might rid the credibility of
project to the stakeholders.
Neutral
Give daily reporting on the expenditures.
2
Customers
Offer ready market for the fitness class
External
Advancement of service delivery, advanced economic
conditions like cost-savings conveniences and measures.
High
High: the unsatisfied clients will destroy the organization
reputation.
Neutral
Provide a platform to include the client’s needs and provide
incentive.
3
Project management trainer
Enables the training of workers for at least two months
Internal
Advance the credibility as well as job references on the future
projects

3. High
High: realize the achievement of training
support
Offer a conducive environment for training in reference to
space.
4
Employee manager
Present the entire project to the company officials.
Internal
Works on ensuring that employees perform quality task as
needed
High
High: oversee training and ensuring that all things are in order
Support
Maintain strong existence through the training period.
5
Trainees
Attaining training sessions, attending evaluations and acquiring
necessary skills
Internal
Opportunities for job retention or promotion, “free” time during
training, acquisition of knowledge and skills
Medium
High: their attitude towards the training as well as attendance
will determine the project’s success
support
Use of attendance sheet to evaluate attendance
6
Financial institution
Offers funds to run the project
External
Enable financial opportunities and relationship between the
company and the clients
High
High: lack of source of funds the project will not be

4. successfully completed
Support
Lower interest percentage and extended means of payment
7
Executive directors
Work with the project shareholders and explain the project plan
for them to approve
Internal
Ease all the pressures from the project shareholders to work
together to gain profit and increase pay
High
High: if there is no intervention by these directors then the
shareholders might not approve
Support
Reporting the daily proceeding to the shareholders.
8
Suppliers
Being contracted to offer necessary equipment for the project
External
Improves the credibility of the business and facilitate the
progress of the project
High
High: if supplies are not delivered on time it will mean that the
progress of the project will be delayed
High
Timely delivery of supplies for the continuation of project.
9
Shareholders
Offer resources and approve the progress of the project
External
Additional vendor selection qualification criteria, potential for
future business contracts,
High
High: failure to deliver supplies on time will affect the project
timeline
High

5. Draft performance contracts to ascertain timely delivery of
supplies.
10
Instructional designer
To offer a manual on ways in which the project operations will
be carried out
External
promote their work as well as increase credibility and
Medium
High: the design and delivery of training should not stray away
from the organization’s goals
Neutral
Formulate a design and mode of delivery that is aligned with the
organization’s goals.
11
Government
Ensure compliance with necessary regulations.
External
Revenue inform of company and employee taxes, increased job
opportunities, improved economy
High
High: the approval from relevant authority is necessary to carry
out the project
Support
Encourage the company to have such projects by endorsing
supplies like trainee t-shirts, potential for future funding.
12
Technical manager
Oversee the installation, use and handling of all technical
equipment to be used in the training.
Internal
Get access to quality technical equipment, showoff technical
skills, put in request for technical upgrades
Medium
Medium: their expertise will facilitate a smooth training
Support

6. Check to ensure equipment is well-handled and in good
condition throughout the training.
Evaluation Goal Matrix
Goal
Measurement type
Metric
Stakeholder
Evaluation Tool
1. Estimation of cost and striking budget.
Efficiency
$50,000
Finance manager
Analogous Estimation and Parametric Estimation
Analogous estimation will involve review of historical data on
similar projects that will be used to estimate the costs of the
project as well as the striking budget.
Given that analogous estimation presents a relatively accurate
estimation, parametric estimation will be used to enhance the
results (Samoset & Christiansen, 2017). Parametric estimation
employs statistical modelling techniques.
These tools will be used by the financial manager to estimate
the costs of the project thereby ensuring that resources are
always available throughout the project.
2. Timely completion of tasks within stipulated deadline
Efficiency
2 months
Employee manager
Parametric estimation
This tool is effective in estimating the time that a project will
take. It takes account of the time that every deliverable takes
and adds it up to determine how much time will be required to
completely finish the project.

7. This tool will be used by the employee manager to ensure that
deliverables are completed within their set timeframes.
3. Proper utilization of available supplies to last the project
duration
Efficiency
A remainder of supply materials at the end of the project
Employees
Classic Technique
This tool ensures that resources are efficiently utilized. This is
done through drawing down all the deliverables of the project
beforehand and ensuring that the resources required for the
deliverable are available beforehand. The estimation of these
supplies is done before the whole project begins as well as
before a given task.
This tool will be used by employees. It will enhance resource
allocation and utilization. Thus efficiency will be achieved.
4. Proper utilization of available space for training
Efficiency
Accommodation of 100 trainees in two hall-size meeting rooms
Trainees, employee manager
Classic Technique
The training halls will be mapped with the trainees who will
receive training in them. As such, the classic technique will be
used to place each trainee in one of the halls at a given time,
with the required resources for the training process. This will
ensure that there is no underutilization or unused resources
(Zidane et al., 2016).
The project managers will use this tool to ensure that all the
trainees are effectively placed in the available space.
5. Reputable, highly rated trainer firm
Effectiveness
Reference to past acclaimed presentations nationwide
Trainers
Hiring Criteria
A hiring criteria will be established where the qualities of the
hired trainer firm will be checked against the hiring criteria.

8. This way, only the bets firm will be selected.
The project managers will use this tool to ensure that only the
best suited trainer firm is selected.
6. Successful training project
Effectiveness
80% trainee attendance based on sign-in sheets
Employees
Interviews
The trainees will be interviewed to get a report of the training
process. The interview questions will be tailored to ensure that
they will evaluate the outcomes of the training process against
the set objectives.
This tool will be used by the organizations management to
ensure that the training process was a success.
7. Successful project implementations
Effectiveness
10% increase in success rate of projects undertaken
Trainers, employees
Interviews
Trainers and employees will be interviewed on their satisfaction
with the project implementation. Their work will be located at
the gym. They will therefore offer verdict on their satisfaction
with the project.
This tool will be used by the organizations management to
ensure that the project implementation was a success.
8. Alignment of instruction design and delivery mode with
organization’s goals
Effectiveness
Instruction manual teachings centered around the projects
implemented by organization
Instruction designer, trainers
Key performance indicators (KPI)
KPIs will provide data driven evidence of the alignment
process. They will be necessary in reporting how the instruction
design and delivery mode is p0erforming when compared to set
objectives.

9. The project managers will check the instruction design and
delivery modes against set objectives as per KPIs.
9. Skills and knowledge enhancement in the field of project
management
Impact
70% success rate on project management exam results
Trainers, employees
Performance Appraisals
Performance appraisals, just like KPIs evaluate the success of
an undertaking. Performance appraisals will be used to evaluate
the levels of skills and knowledge gained in the field of project
management. The appraisals will test for skills and
competencies of the trainers and employees.
The project managers will check the skills and knowledge
against set minimum performance metrics.
10. Innovation in project creation and implementation
Impact
5% increase in new project idea submissions
Employees, employee manager
360 degree feedback
This tool will assess the performance of employees regarding
innovation from the eyes of the people surrounding them
(Kärnä&Junnonen, 2016). Employee managers and employees
themselves will give feedback about every employee on their
innovation during project creation and implementation.
This tool will be used by the project managers to measure
individual employees’ innovativeness in project creation and
implementation.
11. Gaining competitive edge
Impact
Approaches for consultation by other organizations
Directors, employee manager, employees
Differentiation Strategy
The organization’s differentiation strategy will inform its
performance as compared to peers. When the products are well
differentiated from those of competitors, the business will have

10. gained a competitive edge.
This tool be used by the organization’s management to identify
ways through which the organization can implement
differentiation as a competitive strategy (Yang &Vashney,
2016).
12. Client satisfaction
Impact
New client referrals, growing clientele base
Customers
Customer Satisfaction Score (CSAT)
CSAT is a metric that is used to measure the customers’
satisfaction regarding a certain product or service that they
receive (Liu et al., 2017). As such, the organization will use
CSAT to get feedback about the training services offered. This
tool will be used by organization’s management to track the
success of the project in terms of client satisfaction.
This tool be used by the organization’s management to identify
areas of the project with which the clients are satisfied or not
satisfied with.
1.2: Evaluation Goal Matrix.
References
Büyüközkan, G., &Karabulut, Y. (2017). Energy project
performance evaluation with sustainability
perspective. Energy, 119, 549-560. Retrieved from
https://www.sciencedirect.com/science/article/pii/S0360544216
318928
Kärnä, S., &Junnonen, J. M. (2016). Benchmarking construction
industry, company and project performance by participants’
evaluation. Benchmarking: An International Journal. Retrieved
from https://www.emerald.com/insight/content/doi/10.1108/BIJ-
05-2015-0050/full/html
Liu, F., Zhu, W. D., Chen, Y. W., Xu, D. L., & Yang, J. B.
(2017). Evaluation, ranking and selection of R&D projects by
multiple experts: an evidential reasoning rule based
approach. Scientometrics, 111(3), 1501-1519. Retrieved from
https://link.springer.com/article/10.1007/s11192-017-2278-1

11. Samset, K., & Christensen, T. (2017). Ex ante project
evaluation and the complexity of early decision-making. Public
Organization Review, 17(1), 1-17. Retrieved from
https://link.springer.com/article/10.1007/s11115-015-0326-y
Yang, A. T., &Varshney, U. (2017). Categorizing Mobile Health
Project Evaluation Techniques. Retrieved from
https://aisel.aisnet.org/amcis2017/Healthcare/Presentations/14/
Zidane, Y. J., Johansen, A., Hussein, B. A., & Andersen, B.
(2016). PESTOL-Framework for «project evaluation on
strategic, tactical and operational levels». International Journal
of Information System and Project Management, 4(3), 25-41.
Retrieved from
http://www.sciencesphere.org/ijispm/archive/ijispm-040302.pdf
PJM6125 Project Evaluation: Performance Dashboard
Overview and Rationale
For this assignment, you will create a project performance
dashboard.
Program and Course Outcomes
This assignment is directly linked to the following key learning
outcomes from the course syllabus:
LO8:Create a performance dashboard to summarize and report
project performance status
In addition to these key learning outcomes, you will also have
the opportunity to evidence the following skills through
completing this assignment:
· Critical thinking and analysis
· Problem solving
Essential Components & Instructions
Throughout this course, you have used a project you selected to
create a set of performance metrics, identify performance tool
for each metric, and write a performance report relying on
earned value. But Earned Value is only one of the evaluation

12. tools identified by each of you. For this final assignment, you
will create a performance dashboard for the project you have
used throughout this course. I have included some readings on
performance dashboards in the reading this week, and you have
already done most of the work with your performance
evaluation matrix. Here is what you need to do for this
assignment:
· Using the latest version of your performance evaluation matrix
(make sure you have updated it with my feedback), create a
performance dashboard that includes all the relevant
performance evaluation tools you identified
· Specifically, create a way of presenting and/or displaying the
performance data in a single page or excel spreadsheet so that
relevant project stakeholders could view it
In addition to creating the dashboard, you will need to provide a
guide and/or legend to it. Namely, you will want to provide a
few paragraphs describing who is responsible for updating and
maintaining the dashboard, how frequently the different metrics
will be updated, and any other relevant details you think are
pertinent.
Format
As I grade you dashboards, I will be looking at the following
items closely:
· Does it include all the tools you identified in your
performance evaluation matrix?
· It is arranged in a clear and professional looking manner?
· Do you provide a clear description / guide for each of the
metrics?
· Do you state how frequently it will be updated and by whom?
· The document should be free and clear of grammatical and
typographical errors

13. Please be sure to review the attached rubric. It along with these
assignment instructions will ensure you have a solid
understanding of the assignment requirements.
Rubric(s)
Assessment Element
Above Standard
(100-95%)
Meets Standards
(94.9 – 84%)
Approaching Standards
(83.9 – 77%)
Below Standard
(76.9 – 70%)
Not Evident
(69.9 – 0%)
Performance Evaluation
(50%)
Illustrates a discerning awareness of performance evaluation
reporting and contains all required elements.
Illustrates an understanding of performance evaluation reporting
and contains all required elements
Illustrates an understanding of performance evaluation
reporting, but does not include all required elements or one or
more elements provide insufficient data.
Illustrates only a basic understanding of performance evaluation
reporting, includes minimal elements and insufficient data
The submission fails to illustrate an understanding of

14. performance evaluation reporting.
Critical Thinking
(35%)
Professional insights into depth and breadth of assignment -
goes WELL beyond assignment requirements to explore
performance evaluation reporting and dashboards.
Showcases a comprehensive understanding of the performance
issues related to the project environment and evidences a strong
analysis of performance evaluation reporting.
Showcases a base understanding of the performance issues
related to the project environment and evidences a less than
thorough analysis of performance evaluation reporting.
Does not evidence a base understanding of the performance
issues related to the project environment and evidences a weak
analysis of performance evaluation reporting.
Evidences a very poor understanding of performance evaluation
reporting.
Grammar & Clarity
(15%)
All work grammatically correct with no misspellings or
grammatical mistakes. Expresses ideas and opinions clearly and
concisely in a manner appropriate to the assignment.
All work grammatically correct with rare misspellings.
Minimal errors in spelling, grammar, sentence structure and/or
other writing conventions but the reader is able to understand
what the writer meant.
Frequent errors in spelling, grammar, sentence structure, and/or
other writing conventions that distract the reader.
Writing contains numerous errors in spelling, grammar,
sentence structure, etc. that interfere with comprehension. The
reader is unable to understand some of the intended meaning.