2. Hospitality is the relationship between guest and host, or the act or practice of
being hospitable. Specifically, this includes the reception and entertainment
of guests, visitors, or strangers, resorts, membership clubs, conventions,
attractions, special events, and other services for travelers and tourists.
3. MDT Personnel is a leading provider of contingent staff for the
hospitality industry. Our temporary staffing services have been
utilized for major events throughout the country and we have a
reputation for creating pleasant guest experiences.
M D T ’s
industry knowledge
serves our hospitality clients and
their guests well. Our management
and temporary employees possess
unmatched knowledge and expertise that will make
any guest’s experiences pleasant, but it doesn’t end
there. We go beyond the guest experience and make
your experience pleasant too. Simply put, MDT makes
temporary staffing simple for you with no confusion, no
gimmicks, no games and no hassles.
MDT Personnel’s delivery capabilities are yet to be matched
in the staffing industry. We have partnered our traditional
delivery methods with virtual delivery capabilities to end
up with an incredibly powerful staffing system. MDT
not only has the ability to deliver a massive workforce in
short amount of time, but maintains competitive pricing
and consistent quality of temporary staff.
We want to do more than just earn your business...
we want to keep it.
4. Our
Expertise
HOSPITALITY/ FOODSERVICE HOSPITALITY EVENTS / CATERERING
• Bartender • Administration Assistant
• Busser • Bartender
• Chef / Sous Chef • Busser
• Dish / Pot Washer • Chef / Sous Chef
• First Cook / Cook • Customer Service Representative
• Host / Hostess • Data Entry Clerk
• Server • Dish / Pot Washer
• Utility Associate • File Clerk
• First Cook / Cook
• Host / Hostess
• Purchasing Assistant
• Server
• Station Attendant
• Utility Associate
• Receptionist
5. EASY, NO HASSLE
TEMPORARY STAFFING
MDT Personnel can offer clients an unmatched, comprehensive staffing solution. Whether your company needs
general labor, highly skilled, professional or direct hire positions filled, our company has the experience to provide you
with the service and people you deserve. Part of that service is providing you with timely placements to keep your
business running at maximum speed.
WHAT’S IN OUR RATES?
• All Required Insurance Included
- Workers’ Compensation
- General Liability
• All Payroll Related Taxes
• IRS Withholdings
• Unemployment taxes
• Safety Equipment For Workers
• Written Guarantee
UPON REQUEST, WE
WILL PROVIDE THE
FOLLOWING:
• Random & Mandatory Drug Screening
• Random Drug / Alcohol Testing
• Background Checks - Local or National
• Screening & Testing for Skilled Workers
• Tailored Safety Programs & Equipment
WHY MDT PERSONNEL?
• Employee Orientation + Training
• Time Keeping and Payroll
• 1 Main Point of Contact
• Constant Communication
• Unmatched Recruitment Methods
• Reporting Needs
• Timely placements
• Temp-To-Perm Programs
• Daily/weekly Pay Capabilities
6. What makes
us different?
Industry Specific Expertise High Success Rates
> Niche Market Experience > Flexible & Customized Options
> Experienced Hands-on Management Team > Quick Response Time
> Database Information on Each Facility / Project > Unmatched Recruiting Methods
> Dedication to Temporary Staff
Qualified Personnel > Dedication to Clients
> Background Checked
> Drug / Alcohol Screened Employee Training
> Skill Tested > Training & Certifications
> Safety Trained - Hiring Compliance
> Database Information on Every Worker - Risk Management Procedures
- OSHA
Profitability - GMP
> Strategic Approach - EPA
> Cost Effective & Efficient Solutions - CDC
- Adjustable Staff Levels - EEOC
> Cost Reductions - PIT (Forklift) Certification
- Overhead Reduction - Fleet & Driver Safety
- Managed Payroll - Hospitality
- Time Savings - Material Application
> Timely Placements - Safety
- Trade Vocabulary & Identification
Hands-On Management - Applied Sciences
> Complete Management Solutions - Applied Skills
- Productive & Efficient Work Environments
> Accountability Partnership Initiatives
> Provide Important Information > Targeted Skills Training
- Reports > Quarterly Safety Seminars
- Reviews > Employee Retention Bonus Pool
- Pay/Bill Rates > Employee Recognition Programs
- Time Keeping, etc. > Diversity Initiatives
> Quality Control Measures
7. National Footprint
• Over 140 Physical Locations • Located in 24 States • Global, National and Offshore Recruiting Capabilities
Worcester
Fitchburg
Schenectady
Troy
Ogden East Brunswick
Norristown
Franklin Park Mechanicsburg
Salt Lake City
Dundalk Milford
Sacramento Taylorsville Georgetown
Denver
Salinas Fresno Edwardsville
Richmond
Las Vegas Norfolk
Lynchburg
Bakersfield Winston-Salem
Boone Greensboro Raleigh
Nashville Hickory
Newton
Arden Charlotte Jacksonville
Fayetteville
Van Nuys Oklahoma City Chattanooga
Memphis Greenville Wilmington
Orange Coachella Albuquerque
Gainesville Conway
Mesa Lawton Cartersville W. Columbia
San Diego Morrow
Phoenix
Birmingham Atlanta N. Charleston
McKinney Macon
Pooler
Dallas Auburndale Largo
Las Cruces Ft. Worth Grand Prairie Savannah
Columbus Bradenton Leesburg
Brandon Mangonia Park
El Paso Bonita Springs Melbourne
Dothan Brooksville Miami
MDT Office Locations Waco
Biloxi
Mobile Clearwater
Cocoa
Naples
Ocala
Temple Daytona Beach Orlando
Beaumont Baton Rouge Deland Orlando (West)
Ft. Lauderdale Palm Bay
Austin Metairie Ft. Myers Panama City
Active States San Marcos Houston Ft. Pierce
Ft. Walton Beach
Pensacola
Pinellas Park
San Antonio
Affilliate Network Provider States Gainesville
Gibsonton
Haines City
Plant City
Port Charlotte
St. Augustine
Hernando St. Petersburg
Hialeah Sanford
Holiday Sarasota
Hollywood Seffner
Hudson Stuart
AFFILIATE NETWORK Jacksonville
Kissimmee
Lake City
Lakeland
Lake Worth
Tallahassee
Tampa
Tavares
Titusville
Wauchula
• Expands our coverage to over 3,500 locations West Palm Beach
• Provides National Coverage
MDT Personnel’s focus is simple;
• Suppliers must maintain a customer rating of 4 stars or higher
supply quality temporary workers to
• Suppliers indemnity client on payment & must have proper insurances
clients. Our recruiting and delivery
methods allow us to provide different
WA
66
ME
types of workers in many parts of the
MT 19
28 ND
27 country, but we have taken it a step
OR VT
45
ID
MN
61
WI
13
NH
16
further.
34 NY MA
SD 78 47
25 56
WY MI RI
28 75 36
NE
IA
PA
97
CT
38
Our affiliation with the iLabor network
84 NJ
61
NV
36
UT
IL
83
IN
62
OH
84
MD
53
111
DE
allows MDT Personnel to cover
31 31
CA
189
CO
57
KS
WV
29
VA
86
DC
14
gaps in coverage all over the entire
39 MO KY
41 38
NC
United States. The iLabor Network
69
AZ
69
OK
45 AR
TN
59 allows staffing firms to use a web-
58 SC
NM
38
AL
42
based system to subcontract jobs. By
MS GA
36 63 89
combining our branch-based business
TX LA
174 56
model with iLabor, MDT has access to a
AK
9
FL
162 national network of staffing suppliers
PR
6
enabling us to provide clients and
other staffing companies with service
anywhere and everywhere.
8. www.mdtpersonnel.com www.ilabornetwork.com
THE AFFILIATION
MDT Personnel is a proud member of the iLabor™
Network. This affiliation enables MDT to expand its
services into locations beyond our physical limitations
and provide single source invoicing.
THE iLABOR™ NETWORK
iLabor™ is a network of thousands of temporary staffing
suppliers that are contracted with iLabor™ to provide the BILL
highest quality temporary staff at the most competitive
rate.
In addition, iLabor™ is an outlet that enables MDT to fill CONTRACT
difficult or restricted positions giving us the ability to
always say “Yes, We Can!”
INVOICE
POINT OF CONTACT
· Puerto Rico – Bilingual Journeyman Carpenter
and Apprentice Carpenter was placed for a 1 week
assignment for retail remodeling & high-end finishing.
If the need arises for MDT to utilize the iLabor™
· Alaska (5 cities) & Hawaii (4 cities) - client requested Network, we will remain your staffing provider and
2 workers to assist with merchandising. MDT filled the you will always conduct business with MDT. There is
order with the use of the iLabor™ Network. no third party contact, hidden charges, or stipulations.
· San Diego, CA - MDT office supplemented order for MDT Personnel makes staffing simple even with
140 workers. Client requested assistance with disaster addition of our affiliation with the iLabor™ Network.
clean-up on a cruise ship. The order was filled within The process of ordering through MDT remains simple
48 hrs utilizing 115 MDT workers in conjunction with 25 and easy to understand. With MDT, there is no
workers from the iLabor™ affiliate network. guessing, no hassles and no worries.
9. Objectives & Solutions
OBJECTIVES SOLUTIONS
Leveraged volume pricing. Savings to be realized at the market level by increased
Cost Savings staffing performance and streamlined account management.
By streamlining recruiting, MDT Personnel insures that local teams have greater focus,
Increased Productivity employee retention and safety. Our integrated program and customized recruiting
plan ensures accountability and quality talent.
Meet Rapid Ramp Up Scalable remote recruiting allows for more robust recruiting activity during peak
Needs and Fluctuations in periods in support of operations. Our Remote Recruiting model allows for targeted
Production Requirements activity that drives performance management.
10. Partnership and
Operational Overview
Local and Corporate leadership integrate wholly in supporting our account operations.
As a privately owned and operated company, our CEO is involved in the daily operation
of our company - providing true stakeholders in the success of your company.
Local and Corporate
Support
• Local Branch Office Support
• Local and Regional Leadership
• Corporate Leadership
• Private Ownership
Our recruiting team uses a flexible recruiting approach that reaches a larger pool of
qualified candidates, drives consistent prescreening and scheduling of candidates, and
enables MDT to meet rapid ramp up staffing needs.
• Dedicated Remote Recruiting Manager
Remote Recruiting Team
• Additional Remote Recruiters Added As Needed
• Access To Thousands Of Recruiters Through Our Affiliation With Ilabor
• Offshore Recruiting Capabilities
• Flexible Operating Hours That Specifically Target Passive Job Seekers
• Local (Grass Roots) Resources
• Bi-Lingual Recruiters
Annual investment in workforce initiatives, training and retention.
• Targeted “Hard” Skills Training
Partnership Initiatives • Targeted “Soft” Skills Training
• Quarterly Safety Seminars
• Employee Recognition Programs
• Diversity Initiatives
We believe that our ability to recruit, screen and place temporaries is unmatched in the industry. Our constant
flow of communication is integral to ensuring our customer’s satisfaction. These elements guarantee successful
placements and increased production for your facilities and job sites.
11. Orientation & Training
We know that being successful in the staffing industry
is more than finding the right candidate for the
position.Success stems from understanding the needs
of each client. MDT works with you to understand
your operational needs, then develops a customized
employee orientation program.
MDT will also develop a custom training program to
familiarize employees with your facility and their job
duties prior to placement. This ensures employees can
be fully productive from the very beginning of a project.
Additionally, our Regional Safety Coordinator can work
to develop a safety program for your employees and
temporary staff to keep everyone happy, healthy and
working.
12. Attire
MDT Personnel understands the importance
of proper appearance and will ensure each
temporary adheres to the proper dress code.
Employees that are not wearing the proper attire
will not be sent to your facility.
13. Reporting
CONSOLIDATED TURNOVER REASONS
Performance H.C. Reduction Job Abandonment Another Job
100%
100%
94%
90%
80%
70%
70%
60%
50%
50% 50%
40%
30%
20%
18%
10% 12%
6%
0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
0%
JANUARY FEBRUARY MARCH APRIL MAY JUNE
12 H.C. Reduction
30 H.C. Reduction 1 Job Abandonment
2 Job Abandonment 4 H.C. Reduction 0 0
2 Performance 1 Another Job
3 Another Job
Number of employees that reflect the percentage for each turnover reason per month
MDT will generate custom reports at your request. The graphic above is an actual section of a report MDT generated
for a client at their request. The client had a high turnover rate on temporaries with a previous vendor and wanted to
find out why turnover was at such an elevated level. MDT started servicing the account and generated reports based on
employee surveys and feedback provided from the client’s management. Although this is a small section of the report,
the end result indicated that pay rate and headcount reduction were the leading causes of turnover. MDT suggested
increasing the pay rate for temporary employees and have sucessfully kept turnover to a minimum and production
levels to a maximum.
14. Rapid Ramp
Up and
Expansion
Capabilities
A Partnership with MDT Personnel will allow your company to plan both
strategically and tactically in the procurement of its temporary labor needs.
Proper We have built flexibility into our business model so we can offer
our clients a customizable solution for their specific staffing
needs. By strategically planning prior to the start of a project,
we can meet our customer’s needs and make projects start
Planning smoothly, run smoothly, and end smoothly.
MDT can also manage the process of procuring qualified local
vendors that will add additional support to your company’s
Prevents operations. By acting as a Managed Service Provider, we can
manage the processes and provide your company with single
source invoicing, while maintaining pricing integrity and a high
Poor
level of delivery market-wide.
Performance
15. It’s not just about earning your business...
it’s helping you gro w it.
RECRUITING SOLUTIONS Networking Sources
Our recruiting plan is extremely proactive to ensure we achieve • Professional organizations
your staffing goals. Our plan not only attracts a variety of qualified • Job fairs
candidates, but is designed to maintain a large candidate pool so • Training centers
we can quickly fill positions in a variety of industries. • Trade organizations
Multi-Media
MDT Personnel is much more than a typical labor company.
• Internet job boards
We employ a team of recruiting professionals dedicated to
• Local publications
finding quality people with the skills and personalities that
• Job hot lines
match the needs of our clients. MDT will provide the people
you need on-time, that work safely, have the experience and
Remote Recruiting Group (RRG)
want to put in an honest day’s work for you.
• Our group of dedicated remote
recruiting experts can be engaged
quickly to fill your toughest
positions or assist during
an aggressive ramp-up period.
Community Based
• Experience shows that qualified
employees typically refer those
of similar traits and skills. With an
increasingly growing database, our
reach continues to expand on a
daily basis.
16. MDT Personnel sincerely hopes the information provided to you has been of value. Choosing a
staffing provider is important and we want you to be comfortable with that decision.
MDT is confident in its abilities and we will continue to set standards in the staffing industry. No
other staffing providers have the dedication, commitment, integrity, and capabilities that only
MDT Personnel offers.
If there is any other information you would like or questions you may have, please do not hesitate
to contact us. We are here to help, here for you and here for good.
