Ask What, How and Why?What does a person in the role need to accomplish to support the vision of the organization? organization?Productivity/FinancialPeopleCustomer - experienceProcess - efficiencyHow do the best people get these results?Define the behaviors and that lead to success in your environmentWhy is a person able to display the right behaviors for success?Innate CapabilitiesStable over time; difficult to train or changePersonality: strong determinant of sales successLearned Capabilities Easier to observe and trainSkills, knowledge, experienceMeasured through application/resume, interview or skills assessmentA robust selection process or a development program will assess both the individuals innate and learned capabilities and how they fit with the requirements of the role.
Our clients are not different than other best-in-class companies. An Aberdeen benchmarking study in 2011 found that leading companies were using assessments to aid them in making talent decisions across the employee lifecycle.Those using assessments found positive organizational impact (Fast Facts)
