Using digital technologies to add value to your service. Mirror Device, Collaborative Docs, Google Forms, Canva, 360-degree photos, 360-degree video, virtual reality, augmented reality...

1. Presented by
How can the digital
world add value to
your service?
Tim Gentle

2. www.think.digital Go Online & Grow Online
What would you do if you
won a bus?
THINK DIGITAL

3. I won the bus!

4. www.think.digital Go Online & Grow Online

5. www.think.digital Go Online & Grow Online

6. www.think.digital Go Online & Grow Online

7. THINK DIGITAL COACH

8. THINK DIGITAL COACH

13. www.think.digital Go Online & Grow Online

14. TOMORROW

15. The journey
continues…

16. My Main Focus
“How can the digital world to add value to our service”

17. www.think.digital Cropping Solutions Seminar
Value
• Happier customers
• More efficiency
• Increased profit
• Increase in enquiries
• More enjoyable

18. www.think.digital Cropping Solutions Seminar
Digital Strategy 101
Plug the digital world into all areas of your business.

20. www.think.digital Cropping Solutions Seminar
Customer Engagement Process 101
Utilising the digital world to find, engage and service
your customers

21. www.think.digital Cropping Solutions Seminar
Customer Engagement Process
Find
Engage
Service

22. Current Climate

23. • Time poor
• Collecting data
• Array of ways to communicate
with clients
CURRENT CLIMATE

24. Making data meaningful for client
Communicating with digital laggards
Digital immigrants
iPad in the paddock during the day
CHALLENGES

25. Cloud

26. • Collaborative
• Efficient
• Cost Effective
CLOUD

27. DEMO
Collaborative Spreadsheet

28. CRMs

29. • Centralised
• Efficient
• Processes
CRM’S

30. DISCUSSION
5 minutes… on CRMs
Good, Bad & The Ugly
Back paddock, Agworld, Fulcrum…

31. www.think.digital Cropping Solutions Seminar
CRM’s
A centralised location
(database) to keep customer
details, buying habits, ideally
cloud based and integrated
www.capsulecrm.com

32. Data

33. • Backup (Data Redundancy)
• Efficient
• Offline
DATA

34. DEMO
Dropbox

35. Connectivity

36. DEMO
Sat Sleeve for Mobile Phone
Thuraya Weblink

37. New Realities

38. • 360 Photography
• Virtual Reality (Headsets)
• Augmented Reality
NEW REALITIES

39. WHAT YOU NEED
Smart Phone
Headset
Apps
360 Camera

40. DEMO
Moxey Farms

41. Demo
360 Video

42. AR Demo
Augmented Reality
Augment Demo
AR Building

43. www.farmvr.com.au

44. Summary

45. Don’t let perfection get in the way
of progress.
Apply the knowledge!
NEXT STEPS

46. www.think.digital Cropping Solutions Seminar
Value
• Happier customers
• More efficiency
• Increased profit
• Increase in enquiries
• More enjoyable

47. www.think.digital Cropping Solutions Seminar
Actions
What will you do as a result of today?
• Invest time in backing up data?
• Take some 360 photos
• What else?

48. Thank You
Tim Gentle | tim@think.digital | 0422 900 858
facebook.com/thinkdigitalcoach