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Represent the invisible:
Preference mappings and behavior patterns of visitors in
the city center of Delft



                                                                Ohyoon Kwon
                                                               MSc candidate
                            Faculty of Industrial Design Engineering, TU Delft
1. Representation
Architectural
                         representations




The plan of Bramante's Tempietto in the courtyard of
S. Pietro in Montorio, Rome. Architettura et
Prospettiva, Serlio (1519)
Architectural
                     representations




http://pdf.directindustry.com/pdf/autodesk/autodesk-
robot-structural-analysis-professional/14521-
91287.html
How is a city represented?
How is a city represented?


                                                   usage



                                                   private use



                                                   public space



                                                   city map



                                                   territory

Meyer H., De Jong F., Hoekstra H. J. Het Ontwerp
              van de OpenbareRuimte, pp.15- 21
2. Project Tracking Delft
The Project Tracking Delft is…



• A pilot research project conducted in 2009 Fall semester for
  10 weeks
• Coordinated by Assistant Prof. Stefan van
  derSpek, Department of Urbanism
• Tracked 291 visitors of Delft city center
• Distribute/ return GPS device at two car parks in the city
What is.. Delft?

                                                  Rotterdam




                   Surface area 24.08 km2   x 1/291
     City Center
                    Population 96,161       x 1/200   of Shanghai
                        Density 4,180/km2   x 1.5




      The Hague
Old and new                                         The old city center




              Old city map of Delft (1675 – 1678)
Delft City Center




                              500m



                    Phoenix

                                     Zuidpoort
Research set-up



                  distribute devices
                  fill in in-take forms




  Underground
  car parks




                  return devices
                  fill in questionnaires
                  map-making exercise
Questionnaires
Asking preferences




“Could you please sketch any good
or bad public spaces in the city
center of Delft and describe why”

“Please use green pen for positive
ones and red pen for negative ones”
Information flow
3. Preference and behavior
3. Preference and behavior
How to access preferences




                            Visser, FroukjeSleeswijk, Pieter J A N Stappers, Remko V A N D E R
                            Lugt, and Elizabeth B Sanders. 2005. Contextmapping : experiences
                            from practice..
Responses
   • Gained 105 responses out of 291 participants




             66% positive                                      34% negative
                                                    •     It has bad architecture.
                                                    •     There are too many brand shops which
                                                          are not unique.
• Zuidpoort is very attractive for shopping         •     Very dark at night
• Parking garage has a good accessibility           •
 “Library, grocery store, many shops, and               “Difficult to too far away from the main
                                                          shops are reach”.
• Historical place                                        shopping area
 parking garage are closed together. They are
•easy toplace where I was born
    The access”.                                    •     parking garage is too far from the
• There is no bad place in Delft                          center.
• beautiful district with nice buildings and        •     Street is narrow and unsafe for crossing
    restaurants                                           cyclists versus pedestrians
Points, polylines, and polygons


•Convert sketches and description
into database using arcGIS
•The types of shapes correspondent
with the entities form a city:
buildings, streets, and districts
Points




         Characteristic of Delft
             It is difficult to find the garage entrance.
             There is no sign indicating the car park.


              Parking is very inconvenient. Garages are
              far from the center and in evenings they
              are always full.
Polylines (positive)
Polylines (negative)
     TU




                                The crossroads are unsafe
                                and because of busy cyclists
                                and not easy to access to TU
                                It is pedestrians
                       Pedestrians pavements are narrow
                                Delft through the bridge
Polygons (positive)




                      good shops and well
                      Vesteplein has many
                      renovated area easy
                      possibilities and
                       Good parking facility.
                      accessibility. can easily
                       Pedestrians
                       access to shops.
Polygon (negative)




                     Markt is too far from the
                     Zuidpoort garage


                     new buildings do not fit
                     Markt: main shops are
                     with the historical Delft
                     located far away
Results of Preference map


1.   How difficult is it to reach
     to desired shopping
     destinations?
2.   Why do good and bad
     preferences involved in
     streets show the difference
     in terms of geographical
     configuration?
3.   Why is there a “cognitive
     gap” between the Markt
     and Zuidpoort?
3.2 Preferences and Behavior




                                   B
                               A
3.2.1 How difficult is it to reach to desired shopping destinations?




“There are a lot of nice      “Shops are far off from the   “’Markt’ and main shops
shops but it is not easy to   main shopping area”           are too far”
find them”
Correlation with distance of tracks and number of destinations (1)
Correlation with distance of tracks and number of destinations (2)
Correlation with distance of tracks and number of destinations (3)
Correlation with distance of tracks and number of destinations (3)
3.2.2 Adapting behaviors




   •How are the movement patterns adapted depending on the extent of
   experience?
   •Understand the ‘adaptation’ may help interpret the preference map.

  shopping
Radius and routing

       Radius        Morphological types
Zuidpoort (44)
first visit (25)      more often than 120/ year (19)
first visit (25)
more often than
  120/ year(19)
Pheonix (16)
first visit (8)     more often than 120/ year (8)
4. Conclusions


1.   Difficulties in shopping activities
     •   Shops in the periphery of the center are often avoid visiting even though they are
         interesting and specialized shops.
     •   It would be happen to visitors who want to buy daily goods and luxury/fashion
         items in the same visit.
     •   Visitors walking average distance, who departed from either ZP or PH car
         parks, do not reach to the other end of the shopping district (Choolstraat
         , Zuidpoort)
2.   Geographic configurations of preference map
     •   Streets on WE direction cannot provide strong orientation that effects to visitors
         image on the city and their easiness of wayfinding.
     •   Streets on SN direction works as strong corridors and majority of people take the
         same routes.

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Represent the invisible

  • 1. Represent the invisible: Preference mappings and behavior patterns of visitors in the city center of Delft Ohyoon Kwon MSc candidate Faculty of Industrial Design Engineering, TU Delft
  • 3. Architectural representations The plan of Bramante's Tempietto in the courtyard of S. Pietro in Montorio, Rome. Architettura et Prospettiva, Serlio (1519)
  • 4. Architectural representations http://pdf.directindustry.com/pdf/autodesk/autodesk- robot-structural-analysis-professional/14521- 91287.html
  • 5. How is a city represented?
  • 6. How is a city represented? usage private use public space city map territory Meyer H., De Jong F., Hoekstra H. J. Het Ontwerp van de OpenbareRuimte, pp.15- 21
  • 8. The Project Tracking Delft is… • A pilot research project conducted in 2009 Fall semester for 10 weeks • Coordinated by Assistant Prof. Stefan van derSpek, Department of Urbanism • Tracked 291 visitors of Delft city center • Distribute/ return GPS device at two car parks in the city
  • 9. What is.. Delft? Rotterdam Surface area 24.08 km2 x 1/291 City Center Population 96,161 x 1/200 of Shanghai Density 4,180/km2 x 1.5 The Hague
  • 10. Old and new The old city center Old city map of Delft (1675 – 1678)
  • 11. Delft City Center 500m Phoenix Zuidpoort
  • 12. Research set-up distribute devices fill in in-take forms Underground car parks return devices fill in questionnaires map-making exercise
  • 14. Asking preferences “Could you please sketch any good or bad public spaces in the city center of Delft and describe why” “Please use green pen for positive ones and red pen for negative ones”
  • 16. 3. Preference and behavior
  • 17. 3. Preference and behavior
  • 18. How to access preferences Visser, FroukjeSleeswijk, Pieter J A N Stappers, Remko V A N D E R Lugt, and Elizabeth B Sanders. 2005. Contextmapping : experiences from practice..
  • 19. Responses • Gained 105 responses out of 291 participants 66% positive 34% negative • It has bad architecture. • There are too many brand shops which are not unique. • Zuidpoort is very attractive for shopping • Very dark at night • Parking garage has a good accessibility • “Library, grocery store, many shops, and “Difficult to too far away from the main shops are reach”. • Historical place shopping area parking garage are closed together. They are •easy toplace where I was born The access”. • parking garage is too far from the • There is no bad place in Delft center. • beautiful district with nice buildings and • Street is narrow and unsafe for crossing restaurants cyclists versus pedestrians
  • 20. Points, polylines, and polygons •Convert sketches and description into database using arcGIS •The types of shapes correspondent with the entities form a city: buildings, streets, and districts
  • 21. Points Characteristic of Delft It is difficult to find the garage entrance. There is no sign indicating the car park. Parking is very inconvenient. Garages are far from the center and in evenings they are always full.
  • 23. Polylines (negative) TU The crossroads are unsafe and because of busy cyclists and not easy to access to TU It is pedestrians Pedestrians pavements are narrow Delft through the bridge
  • 24. Polygons (positive) good shops and well Vesteplein has many renovated area easy possibilities and Good parking facility. accessibility. can easily Pedestrians access to shops.
  • 25. Polygon (negative) Markt is too far from the Zuidpoort garage new buildings do not fit Markt: main shops are with the historical Delft located far away
  • 26. Results of Preference map 1. How difficult is it to reach to desired shopping destinations? 2. Why do good and bad preferences involved in streets show the difference in terms of geographical configuration? 3. Why is there a “cognitive gap” between the Markt and Zuidpoort?
  • 27. 3.2 Preferences and Behavior B A
  • 28. 3.2.1 How difficult is it to reach to desired shopping destinations? “There are a lot of nice “Shops are far off from the “’Markt’ and main shops shops but it is not easy to main shopping area” are too far” find them”
  • 29. Correlation with distance of tracks and number of destinations (1)
  • 30. Correlation with distance of tracks and number of destinations (2)
  • 31. Correlation with distance of tracks and number of destinations (3)
  • 32. Correlation with distance of tracks and number of destinations (3)
  • 33. 3.2.2 Adapting behaviors •How are the movement patterns adapted depending on the extent of experience? •Understand the ‘adaptation’ may help interpret the preference map. shopping
  • 34. Radius and routing Radius Morphological types
  • 35. Zuidpoort (44) first visit (25) more often than 120/ year (19)
  • 37. more often than 120/ year(19)
  • 38. Pheonix (16) first visit (8) more often than 120/ year (8)
  • 39. 4. Conclusions 1. Difficulties in shopping activities • Shops in the periphery of the center are often avoid visiting even though they are interesting and specialized shops. • It would be happen to visitors who want to buy daily goods and luxury/fashion items in the same visit. • Visitors walking average distance, who departed from either ZP or PH car parks, do not reach to the other end of the shopping district (Choolstraat , Zuidpoort) 2. Geographic configurations of preference map • Streets on WE direction cannot provide strong orientation that effects to visitors image on the city and their easiness of wayfinding. • Streets on SN direction works as strong corridors and majority of people take the same routes.

Editor's Notes

  1. We’ve been talking about designing the hybrid city. But I’d like to take a bit diversion from that. Today, I would like to talk about representation of design or design processes. Representation is an essential intellectual activity for designing. Normally designing accompanying with many kinds of representations. This representation itself have been developed and affected to the profession. We can see the good example in architectural practice. Architectural drawing was invented in 500 years ago by Alberti. After this invention, architects manipulated not physical material to intervene space but drew its representation on 2D paper. It have worked quite well. But as many of you know, today it faced to big change.
  2. With the help of computation, people can visualize the scene that have not been possible to see before. Like this image, this building is represented not only physical substance but also its invisible phenomena reside in it, such as sounds, temperature, and movement of people. just to name a few. They play a pivotal role in designing and constructing the innovative architecture. Then, my question is that can we see those unseen characteristic of cities? What should we see to intervene a better city? Today, I am going to talk about how to see people’s behavior pattern and the motivation that drive them to move. and how it is related with the physical city itself.
  3. We have very good medium to represent a city. a city map. Everyone is quite familiar with that. you can see it everywhere in everyday life.
  4. It is an elaborated version of a city map. It is adopted form the urban design 101 textbook. a city is comprised of functional layers having physical configuration.but what it is missed here is that human being living in this space. Perhaps they are too small to be illustrated in this drawing. Actually here on the top layer is referred as ‘usage’, how all those environment is being used. The each pattern refer to certain functionalities. However, it is hard to imagine how people actually experience city//// Obviously, the physical entities of the city greatly influence to people’s experience; movement, perception, activities.. But how? It is quite difficult for urban designer to deeply investigate how people feel in the certain urban circumstances. Another critical question is that if we seriously have a full representation on that layer, is it a good attempt to ‘design’ people’s behavior, perception, and even mind?
  5. So, in this project, we tried to visualize those unseen layer of a city.
  6. I should clarify about the project setting. The research conducted in the course of urban design worked with about 10 master students at TU Delft. The project coordicated by prof. Stefan van derSpek. He have developed the tracking research framework for inner city. The students did a field research in the city center of Delft for 4 days and continue processing the tracking data. What I did during the course I added new section in the research that mainly inquiring people’s emotional apperception regarding public space and their relationship with movement patterns. So, I will briefly introduce the research structure and continue on the main topic of my speech.
  7. First and foremost, what is Delft? Chinese people probably haven’t heard about the city. Delft is located between Rotterdam and The Hague. It is a quite small city. The surface area is one over one hundredth times of that of Shanghai, Population is one over two hundredth times, but surprisingly, it has higher density than that of Shanghai.
  8. Left one is a map of delft in 17th century. and the right one is the It is a map of the city center of Delft. As you can see the urban structure haven’t changed that much. Almost all major streets and canals stayed same. There are three major public spaces, Only the southern square is newly add in modern era. It built very recently. The main access points are from south and east sides.
  9. The two underground car parks chosen for distributing/ collecting GPS devices.
  10. When people went up to the ground, we asked them to participated in the research. When they returned to take their car, they left the device and filled in questionnaires.
  11. Participants answered trip information and personal information. We can get to know the purpose and frequency of visiting. address, age, and occupation and so one.
  12. A tourist map of Delft is in on the back side of the questionnaires. we asked very simple question. “ – “ ? . To explicit their preference they can you given red and green pen. We named it as preference map.
  13. This slide summarizes what I’ve explained. GPS track itself is meaningless. All information related to the GPS track managed with single trip ID. after the field research, more information can be derived form the track such as destination, distance, and radius where people explored. in some part, human interpretation is essential t
  14. So, in this project, we tried to visualize those unseen layer of a city.
  15. From now on, I will more focus on the preference map. Why is preference important? Thant’s because preference strongly motivate behavior. Let’s use a metaphor of baskinrobbinsicecream. at a shop, people probably choose one flavor. One can choose more than one if he really love icecream. Then, we can ask why you choose it. One might answer, ‘I just like it’. or some very like certain ingredient like nuts or chocolate chip or oppositely, he didn’t choose the nut flavor because he is having an allergy on nuts. If numbers of sample collected, we can get a profile of which flavor is most popular and why.
  16. How to access the preference involved in public space? Unfortunately, a city is not as simple as an ice cream. And people do not consciously think about their experience in certain space. Since feeling and emotion are latent in people’s mind and they may don’t know himself. Therefore, researcher have to design an exercise where participants can express himself.
  17. when a map is given, they have a moment to think and reflect their past experience in Delft. and they express it as a drawing and short description.General responses, some are very subjective like: the place where I born. some are direct complaints/ appreciate on certain facilities/ or some reflect one’s certain experience like markt is too far away.
  18. The responses is process using arcGIS.
  19. I’d like talk few example of responses with picture of the actual spots.
  20. The maps suggest further questions rather gives decisive answer. I draw three questions. It provides an initial point to inquiry GPS track.
  21. This diagram shows a framework of investigation. It points out two internal relationships.First, one to one relationship between a track of one percipients and his own preference map. The horizontal line is an axis of experience and X refers to one visit. The X above the letter B is the day when one participated in the tracking research. We can suppose the two kinds of participants A and B. A is the one who have visited Delft beforehand. On the other hands, for B, it was the first time. We can say that A have more experience and knowledge about Delft but B doesn’t. It doubtlessly influence to their behaviors which is represented as GPS tracks.
  22. 1. How difficult is it to reach to desired shopping destinations?- How far do they have to walk to reach to desired destinations?- How are destinations spread out in the city?
  23. To see the extent of difficulty, it is important to see the marginal group. who walked extensive distance and visited many destination. Average distance : 3000mAverage number of destinations: 5.2
  24. It is a correlation graph. One dot indicate single track. See the boundary of distribution of each type.The boundary of luxury/fashion covers the largest area. They walk farer and visit more shops. Boundary of Non specific group take in-between daily needs and luxury/fashion. This group of track may gave up to visit some fashion/luxury shops that are far away.
  25. Therefore, It would be good to compare the tracks having average distance with ones having longer distance and how their destinations are distributed,