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Digital Disruption
Anders Sorman-Nilsson (LLB MBA) is
the founder of Thinque - a strategy
think tank that helps executives and
leaders convert disruptive questions
into proactive, future strategies.

As an Australian-Swedish futurist
and innovation strategist he has
helped executives and leaders on 4
continents map, prepare for, and
strategise for foreseeable and
unpredictable futures.

www.thinquetank.com
Digital Disruption
Yellow Pages Circulation




 Medium Usage   Heavy Usage   * Roy Morgan Single Source
Yellow Pages Circulation
1000000



 800000



 600000



 400000



 200000



      0
          2002       2003   2004   2005    2006    2007   2008           2009


                 Medium Usage        Heavy Usage             * Roy Morgan Single Source
Yellow Pages Circulation
1000000



 800000



 600000



 400000



 200000



      0
          2002       2003   2004   2005    2006    2007   2008           2009


                 Medium Usage        Heavy Usage             * Roy Morgan Single Source
Long Term Trend in Newspaper Advertising Revenue




   Millions of 2011 Dollars        * Newspaper Association of America
Long Term Trend in Newspaper Advertising Revenue
60,000.00




45,000.00




30,000.00




15,000.00




       0
        1950     1960       1970   1980   1990        2000              2010


      Millions of 2011 Dollars                   * Newspaper Association of America
Long Term Trend in Newspaper Advertising Revenue
60,000.00




45,000.00




30,000.00




15,000.00




       0
        1950     1960       1970   1980   1990        2000              2010


      Millions of 2011 Dollars                   * Newspaper Association of America
Decline in Print Advertising = 42.9%




 Newspaper Sales 2000-2010   *Roy Morgan and Audit Bureau of Circulation
Decline in Print Advertising = 42.9%
180000




135000




 90000




 45000




     0
             2000             2007    2009              2010

          Newspaper Sales 2000-2010          *Roy Morgan and Audit Bureau of Circulation
Decline in Print Advertising = 42.9%
180000




135000




 90000




 45000




     0
             2000             2007    2009              2010

          Newspaper Sales 2000-2010          *Roy Morgan and Audit Bureau of Circulation
Music Format Market Share Development
 2000            2005                                 2010
 Cassette        Digital                               Digital
 CDs             CDs                                   CDs
 Other           Other                                 Other




                           * Recording Industry Association of America
Music Format Market Share Development
 2000            2005                                 2010
 Cassette        Digital                               Digital
 CDs             CDs                                   CDs
 Other           Other                                 Other


    4%




                           * Recording Industry Association of America
Music Format Market Share Development
 2000            2005                                 2010
 Cassette        Digital                               Digital
 CDs             CDs                                   CDs
 Other           Other                                 Other


    4%




  93%




                           * Recording Industry Association of America
Music Format Market Share Development
 2000            2005                                 2010
 Cassette        Digital                               Digital
 CDs             CDs                                   CDs
 Other           Other                                 Other


  2% 4%




  93%




                           * Recording Industry Association of America
Music Format Market Share Development
 2000            2005                                 2010
 Cassette        Digital                               Digital
 CDs             CDs                                   CDs
 Other           Other                                 Other


  2% 4%
                    9%




  93%




                           * Recording Industry Association of America
Music Format Market Share Development
 2000            2005                                  2010
 Cassette        Digital                                Digital
 CDs             CDs                                    CDs
 Other           Other                                  Other


  2% 4%
                       9%




  93%            85%




                            * Recording Industry Association of America
Music Format Market Share Development
 2000            2005                                  2010
 Cassette        Digital                                Digital
 CDs             CDs                                    CDs
 Other           Other                                  Other


  2% 4%          6%    9%




  93%            85%




                            * Recording Industry Association of America
Music Format Market Share Development
 2000            2005                                  2010
 Cassette        Digital                                Digital
 CDs             CDs                                    CDs
 Other           Other                                  Other


  2% 4%          6%    9%



                                                                    47%




  93%            85%




                            * Recording Industry Association of America
Music Format Market Share Development
 2000            2005                                  2010
 Cassette        Digital                                Digital
 CDs             CDs                                    CDs
 Other           Other                                  Other


  2% 4%          6%    9%



                                                                    47%
                                              50%


  93%            85%




                            * Recording Industry Association of America
Music Format Market Share Development
 2000            2005                                  2010
 Cassette        Digital                                Digital
 CDs             CDs                                    CDs
 Other           Other                                  Other


  2% 4%          6%    9%                               4%




                                                                    47%
                                              50%


  93%            85%




                            * Recording Industry Association of America
Moore’s Law




   Computing Power   Linear Growth
Moore’s Law
5000

4500

4000

3500

3000

2500

2000

1500

1000

 500

   0
       1   2    3   4   5   6    8   9   10   11   12   13   14



               Computing Power           Linear Growth
Moore’s Law
5000

4500

4000

3500

3000

2500

2000

1500

1000

 500

   0
       1   2    3   4   5   6    8   9   10   11   12   13   14



               Computing Power           Linear Growth
Moore’s Law
5000

4500

4000

3500

3000

2500

2000

1500

1000

 500

   0
       1   2    3   4   5   6    8   9   10   11   12   13   14



               Computing Power           Linear Growth
Facebook Monthly Active Users By Quarter
Users in Millions




                     Facebook Monthly Active Users by Quarter
                                                                * The Next Web, 2012
Facebook Monthly Active Users By Quarter
                    1200

                    1080

                     960
Users in Millions




                     840

                     720

                     600

                     480

                     360

                     240

                     120

                      0
                    March 2009   September 2009   March 2010   September 2010   March 2011   September 2011   March 2012


                             Facebook Monthly Active Users by Quarter
                                                                                                     * The Next Web, 2012
Facebook Monthly Active Users By Quarter
                    1200

                    1080

                     960
Users in Millions




                     840

                     720

                     600

                     480

                     360

                     240

                     120

                      0
                    March 2009   September 2009   March 2010   September 2010   March 2011   September 2011   March 2012


                             Facebook Monthly Active Users by Quarter
                                                                                                     * The Next Web, 2012
[Global Smart Phone + Tablet Sales] v [PC + Desktop]




        PC     Notebook     Smartphone    Tablets
                                           *Qualcomm, 2012
[Global Smart Phone + Tablet Sales] v [PC + Desktop]
800000




600000




400000




200000




     0
         2005 2005 2006 2006 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2013 2013


                 PC           Notebook               Smartphone                Tablets
                                                                                *Qualcomm, 2012
[Global Smart Phone + Tablet Sales] v [PC + Desktop]
800000




600000




400000




200000




     0
         2005 2005 2006 2006 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2013 2013


                 PC           Notebook               Smartphone                Tablets
                                                                                *Qualcomm, 2012
[Global Smart Phone + Tablet Sales] v [PC + Desktop]
800000



                Inflection Point
600000




400000




200000




     0
         2005 2005 2006 2006 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2013 2013


                 PC           Notebook               Smartphone                Tablets
                                                                                *Qualcomm, 2012
[Global Smart Phone + Tablet Sales] v [PC + Desktop]
800000



                Inflection Point
600000




400000




200000




     0
         2005 2005 2006 2006 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2013 2013


                 PC           Notebook               Smartphone                Tablets
                                                                                *Qualcomm, 2012
Digital Retail On The Rise




 % of change        14%     14%       12%      12%   10%   9%       8%
% of total retail
     sales          6%      7%            7%   8%    8%    8%       9%
   US Online Retail Forecast, 2011-2016                         * Forrester Research
Digital Retail On The Rise
       400


       300


       200


       100


           0
                    2010    2011      2012     2013   2014   2015      2016


 % of change         14%     14%      12%      12%    10%    9%         8%
% of total retail
     sales            6%      7%          7%    8%     8%    8%         9%
   US Online Retail Forecast, 2011-2016                             * Forrester Research
Digital Retail On The Rise
       400


                                                                        327
       300                                                   304
                                                      278
                                               252
       200                            226
                             202
                    177

       100


           0
                    2010    2011      2012     2013   2014   2015      2016


 % of change         14%     14%      12%      12%    10%    9%         8%
% of total retail
     sales            6%      7%          7%    8%     8%    8%         9%
   US Online Retail Forecast, 2011-2016                             * Forrester Research
Rise of Mobile Commerce




Spending via Smartphones   * www.onlinemarketing-trends.com
Rise of Mobile Commerce
300




225




150




 75




  0
       2010      2011   2012     2013   2014                2015

      Spending via Smartphones                 * www.onlinemarketing-trends.com
Rise of Mobile Commerce
300




225
                                                             214




150                                     162



                                 119


 75                      81


                  46

        16
  0
       2010      2011   2012     2013   2014                2015

      Spending via Smartphones                 * www.onlinemarketing-trends.com
Result of Transition from a Single Channel to a Multichannel Strategy


         Increased Online Sales                                             78




          Increased Profitability                                59




Increased Customer Satisfaction                             52




         Increased Offline Sales                 36




                      No Impact         3



                                    0       20        40              60         80

                                                       * Forrester Consulting, 2011
Steady Shift Toward Digital Media
                                           Digital
                                           + 18%




                                       Analogue
                                        - 4.5%

    Analogue Print    Digital Media
                                  * US Statistical Abstract, CAGR
Steady Shift Toward Digital Media
200
                                                                  Digital
                                                                  + 18%
150




100




 50
                                                              Analogue
  0                                                            - 4.5%
        2008       2009    2010   2011    2012    2013



               Analogue Print            Digital Media
                                                         * US Statistical Abstract, CAGR
Steady Shift Toward Digital Media
200
                                                                      Digital
                                                                      + 18%
150      14
        141.3        16.3                    27.2    32.1
                             18.9    22.9
                     125.1
                             116.8   114     113.6   112.4
100




 50
                                                                  Analogue
  0                                                                - 4.5%
        2008        2009     2010    2011    2012    2013



                Analogue Print              Digital Media
                                                             * US Statistical Abstract, CAGR
Steady Shift Toward Digital Media
200
                                                                      Digital
                                                                      + 18%
150      14
        141.3        16.3                    27.2    32.1
                             18.9    22.9
                     125.1
                             116.8   114     113.6   112.4
100




 50
                                                                  Analogue
  0                                                                - 4.5%
        2008        2009     2010    2011    2012    2013



                Analogue Print              Digital Media
                                                             * US Statistical Abstract, CAGR
Steady Shift Toward Digital Media
200
                                                                      Digital
                                                                      + 18%
150      14
        141.3        16.3                    27.2    32.1
                             18.9    22.9
                     125.1
                             116.8   114     113.6   112.4
100




 50
                                                                  Analogue
  0                                                                - 4.5%
        2008        2009     2010    2011    2012    2013



                Analogue Print              Digital Media
                                                             * US Statistical Abstract, CAGR
Who is Anders?
Anders Sorman-Nilsson (LLB MBA) is the founder of Thinque - a strategy think tank that helps
executives and leaders convert disruptive questions into proactive, future strategies.

As an Australian-Swedish futurist and innovation strategist he has helped executives and
leaders on 4 continents map, prepare for, and strategise for both foreseeable and unpredictable
futures. Since founding Thinque in 2005, he has worked with and spoken to clients like Xerox,
Apple, Johnson & Johnson, Cisco, Eli Lilly, SAP, IBM, ABN Amro Bank, Commonwealth Bank,
McCann Erickson and BAE Systems, across diverse cultural and geographic contexts. 

Anders is an active member of TEDGlobal (Oxford 2009 / Edinburgh 2011), has keynoted at
TEDx, guest lectured at University of Technology Sydney Business School, and Anders is on the
prestigious 2013 Million Dollar Roundtable roster. He is a member of the University of Sydney
Global Executive MBA cohort, and has completed executive education at Stanford University and
the Indian Institute of Management, Bangalore.
Enquire now www.anderssorman-nilsson.com
Testimonials
“There are those special moments when the right ideas and the right people collide to make magic. This is
one of those times. I want to say a HUGE THANK YOU for all your work to make the Senior Director
Conference both an engaging experience, and a catalyst for change.”

CMO Asia, Fortune 500, Pharmaceutical Industry


“Anders provided an engaging and energetic presentation of real and relevant information to the business
that could be used in all areas across the business both now and moving into the future.“

Head of Regional Portfolio Management Asia, Fortune 500, FMCG 


“Anders' presentation style and fresh content were an excellent and inspirational start to our Summit. It
resulted in only positive feedback from the audience. Anders is very professional and a brilliant thinker and
communicator!”

Management Consultant, Fortune 1000, Banking Industry

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Digital Disruption

  • 1. Digital Disruption Anders Sorman-Nilsson (LLB MBA) is the founder of Thinque - a strategy think tank that helps executives and leaders convert disruptive questions into proactive, future strategies. As an Australian-Swedish futurist and innovation strategist he has helped executives and leaders on 4 continents map, prepare for, and strategise for foreseeable and unpredictable futures. www.thinquetank.com
  • 3.
  • 4. Yellow Pages Circulation Medium Usage Heavy Usage * Roy Morgan Single Source
  • 5. Yellow Pages Circulation 1000000 800000 600000 400000 200000 0 2002 2003 2004 2005 2006 2007 2008 2009 Medium Usage Heavy Usage * Roy Morgan Single Source
  • 6. Yellow Pages Circulation 1000000 800000 600000 400000 200000 0 2002 2003 2004 2005 2006 2007 2008 2009 Medium Usage Heavy Usage * Roy Morgan Single Source
  • 7. Long Term Trend in Newspaper Advertising Revenue Millions of 2011 Dollars * Newspaper Association of America
  • 8. Long Term Trend in Newspaper Advertising Revenue 60,000.00 45,000.00 30,000.00 15,000.00 0 1950 1960 1970 1980 1990 2000 2010 Millions of 2011 Dollars * Newspaper Association of America
  • 9. Long Term Trend in Newspaper Advertising Revenue 60,000.00 45,000.00 30,000.00 15,000.00 0 1950 1960 1970 1980 1990 2000 2010 Millions of 2011 Dollars * Newspaper Association of America
  • 10. Decline in Print Advertising = 42.9% Newspaper Sales 2000-2010 *Roy Morgan and Audit Bureau of Circulation
  • 11. Decline in Print Advertising = 42.9% 180000 135000 90000 45000 0 2000 2007 2009 2010 Newspaper Sales 2000-2010 *Roy Morgan and Audit Bureau of Circulation
  • 12. Decline in Print Advertising = 42.9% 180000 135000 90000 45000 0 2000 2007 2009 2010 Newspaper Sales 2000-2010 *Roy Morgan and Audit Bureau of Circulation
  • 13. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other * Recording Industry Association of America
  • 14. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other 4% * Recording Industry Association of America
  • 15. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other 4% 93% * Recording Industry Association of America
  • 16. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other 2% 4% 93% * Recording Industry Association of America
  • 17. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other 2% 4% 9% 93% * Recording Industry Association of America
  • 18. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other 2% 4% 9% 93% 85% * Recording Industry Association of America
  • 19. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other 2% 4% 6% 9% 93% 85% * Recording Industry Association of America
  • 20. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other 2% 4% 6% 9% 47% 93% 85% * Recording Industry Association of America
  • 21. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other 2% 4% 6% 9% 47% 50% 93% 85% * Recording Industry Association of America
  • 22. Music Format Market Share Development 2000 2005 2010 Cassette Digital Digital CDs CDs CDs Other Other Other 2% 4% 6% 9% 4% 47% 50% 93% 85% * Recording Industry Association of America
  • 23. Moore’s Law Computing Power Linear Growth
  • 24. Moore’s Law 5000 4500 4000 3500 3000 2500 2000 1500 1000 500 0 1 2 3 4 5 6 8 9 10 11 12 13 14 Computing Power Linear Growth
  • 25. Moore’s Law 5000 4500 4000 3500 3000 2500 2000 1500 1000 500 0 1 2 3 4 5 6 8 9 10 11 12 13 14 Computing Power Linear Growth
  • 26. Moore’s Law 5000 4500 4000 3500 3000 2500 2000 1500 1000 500 0 1 2 3 4 5 6 8 9 10 11 12 13 14 Computing Power Linear Growth
  • 27. Facebook Monthly Active Users By Quarter Users in Millions Facebook Monthly Active Users by Quarter * The Next Web, 2012
  • 28. Facebook Monthly Active Users By Quarter 1200 1080 960 Users in Millions 840 720 600 480 360 240 120 0 March 2009 September 2009 March 2010 September 2010 March 2011 September 2011 March 2012 Facebook Monthly Active Users by Quarter * The Next Web, 2012
  • 29. Facebook Monthly Active Users By Quarter 1200 1080 960 Users in Millions 840 720 600 480 360 240 120 0 March 2009 September 2009 March 2010 September 2010 March 2011 September 2011 March 2012 Facebook Monthly Active Users by Quarter * The Next Web, 2012
  • 30. [Global Smart Phone + Tablet Sales] v [PC + Desktop] PC Notebook Smartphone Tablets *Qualcomm, 2012
  • 31. [Global Smart Phone + Tablet Sales] v [PC + Desktop] 800000 600000 400000 200000 0 2005 2005 2006 2006 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2013 2013 PC Notebook Smartphone Tablets *Qualcomm, 2012
  • 32. [Global Smart Phone + Tablet Sales] v [PC + Desktop] 800000 600000 400000 200000 0 2005 2005 2006 2006 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2013 2013 PC Notebook Smartphone Tablets *Qualcomm, 2012
  • 33. [Global Smart Phone + Tablet Sales] v [PC + Desktop] 800000 Inflection Point 600000 400000 200000 0 2005 2005 2006 2006 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2013 2013 PC Notebook Smartphone Tablets *Qualcomm, 2012
  • 34. [Global Smart Phone + Tablet Sales] v [PC + Desktop] 800000 Inflection Point 600000 400000 200000 0 2005 2005 2006 2006 2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2013 2013 PC Notebook Smartphone Tablets *Qualcomm, 2012
  • 35. Digital Retail On The Rise % of change 14% 14% 12% 12% 10% 9% 8% % of total retail sales 6% 7% 7% 8% 8% 8% 9% US Online Retail Forecast, 2011-2016 * Forrester Research
  • 36. Digital Retail On The Rise 400 300 200 100 0 2010 2011 2012 2013 2014 2015 2016 % of change 14% 14% 12% 12% 10% 9% 8% % of total retail sales 6% 7% 7% 8% 8% 8% 9% US Online Retail Forecast, 2011-2016 * Forrester Research
  • 37. Digital Retail On The Rise 400 327 300 304 278 252 200 226 202 177 100 0 2010 2011 2012 2013 2014 2015 2016 % of change 14% 14% 12% 12% 10% 9% 8% % of total retail sales 6% 7% 7% 8% 8% 8% 9% US Online Retail Forecast, 2011-2016 * Forrester Research
  • 38. Rise of Mobile Commerce Spending via Smartphones * www.onlinemarketing-trends.com
  • 39. Rise of Mobile Commerce 300 225 150 75 0 2010 2011 2012 2013 2014 2015 Spending via Smartphones * www.onlinemarketing-trends.com
  • 40. Rise of Mobile Commerce 300 225 214 150 162 119 75 81 46 16 0 2010 2011 2012 2013 2014 2015 Spending via Smartphones * www.onlinemarketing-trends.com
  • 41. Result of Transition from a Single Channel to a Multichannel Strategy Increased Online Sales 78 Increased Profitability 59 Increased Customer Satisfaction 52 Increased Offline Sales 36 No Impact 3 0 20 40 60 80 * Forrester Consulting, 2011
  • 42. Steady Shift Toward Digital Media Digital + 18% Analogue - 4.5% Analogue Print Digital Media * US Statistical Abstract, CAGR
  • 43. Steady Shift Toward Digital Media 200 Digital + 18% 150 100 50 Analogue 0 - 4.5% 2008 2009 2010 2011 2012 2013 Analogue Print Digital Media * US Statistical Abstract, CAGR
  • 44. Steady Shift Toward Digital Media 200 Digital + 18% 150 14 141.3 16.3 27.2 32.1 18.9 22.9 125.1 116.8 114 113.6 112.4 100 50 Analogue 0 - 4.5% 2008 2009 2010 2011 2012 2013 Analogue Print Digital Media * US Statistical Abstract, CAGR
  • 45. Steady Shift Toward Digital Media 200 Digital + 18% 150 14 141.3 16.3 27.2 32.1 18.9 22.9 125.1 116.8 114 113.6 112.4 100 50 Analogue 0 - 4.5% 2008 2009 2010 2011 2012 2013 Analogue Print Digital Media * US Statistical Abstract, CAGR
  • 46. Steady Shift Toward Digital Media 200 Digital + 18% 150 14 141.3 16.3 27.2 32.1 18.9 22.9 125.1 116.8 114 113.6 112.4 100 50 Analogue 0 - 4.5% 2008 2009 2010 2011 2012 2013 Analogue Print Digital Media * US Statistical Abstract, CAGR
  • 47. Who is Anders? Anders Sorman-Nilsson (LLB MBA) is the founder of Thinque - a strategy think tank that helps executives and leaders convert disruptive questions into proactive, future strategies. As an Australian-Swedish futurist and innovation strategist he has helped executives and leaders on 4 continents map, prepare for, and strategise for both foreseeable and unpredictable futures. Since founding Thinque in 2005, he has worked with and spoken to clients like Xerox, Apple, Johnson & Johnson, Cisco, Eli Lilly, SAP, IBM, ABN Amro Bank, Commonwealth Bank, McCann Erickson and BAE Systems, across diverse cultural and geographic contexts.  Anders is an active member of TEDGlobal (Oxford 2009 / Edinburgh 2011), has keynoted at TEDx, guest lectured at University of Technology Sydney Business School, and Anders is on the prestigious 2013 Million Dollar Roundtable roster. He is a member of the University of Sydney Global Executive MBA cohort, and has completed executive education at Stanford University and the Indian Institute of Management, Bangalore.
  • 49. Testimonials “There are those special moments when the right ideas and the right people collide to make magic. This is one of those times. I want to say a HUGE THANK YOU for all your work to make the Senior Director Conference both an engaging experience, and a catalyst for change.” CMO Asia, Fortune 500, Pharmaceutical Industry “Anders provided an engaging and energetic presentation of real and relevant information to the business that could be used in all areas across the business both now and moving into the future.“ Head of Regional Portfolio Management Asia, Fortune 500, FMCG  “Anders' presentation style and fresh content were an excellent and inspirational start to our Summit. It resulted in only positive feedback from the audience. Anders is very professional and a brilliant thinker and communicator!” Management Consultant, Fortune 1000, Banking Industry