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The Home of
Social Video Insight
Unruly Social Video Lab:
The Home of Social Video Insight
Social video advertising is      and finally measuring the
one of the most engaging         campaign’s success via
and effective formats            advanced social media
of digital marketing.            analytics.
Emotionally powerful,
interactive and easy to share,   Social video advertising
social video advertising can     campaigns generated more
amplify conversations at         than 8 billion user-initiated
speed and scale.                 views in 2011, a figure that
                                 is set to double in 2012
Unruly’s Social Video Lab -      (source: Unruly’s Viral Video
the only one of its kind in      Chart) as more brands
the world - helps brands to      invest in a format that
understand, measure and          delivers engaged audiences,
increase the ROI of their        authentic conversations and
social video ad campaigns        earned media. The social
based on customised and          video distribution model will
exclusive insight.               drive greater ROI from
                                 your paid, earned and
Our suite of research            owned channels.
products and technologies
help advertisers to
formulate their entire
campaign strategy. From
providing insight into the
brand’s success to date, to
testing content for earned
media potential, through                              Video

                                   1194M
                                                     shares in
to distributing the video                             millions
to relevant publishers,




                                                      Facebook
                                                      profiles in
                                                       millions



                         560M



        512M
                                                         Twitter
                                                        profiles in
                                                         millions




          251M
Science of Sharing
A recent Unruly study           This is before the impact       •  here was a 14% increase
                                                                  T
measuring the effectiveness     of peer to peer sharing           in the enjoyment of a
of social video advertising     (or recommendation)               video when that video
found that it is highly         is included. Once this is         was recommended, versus
effective, providing strong     taken into consideration,         those who had discovered
brand uplift.                   the benefits to brands are        it by browsing
                                furthered.                      •  eople who enjoyed
                                                                  P
Across ten different adverts    • Brand recall and brand
                                                                 a video were 97%
the research revealed that:        association rose 7% among      more likely consider
•  verage brand
  A                                viewers who have been          purchasing the product
  favourability was 58%            recommended a videos           featured in the video than
       +55% uplift vs. non-
      (                            versus viewers who found       those who didn’t
      exposed control sample)      it by browsing
•  verage brand association
  A                             • 73% of respondents who
                                   
  was 47%                          viewed a recommended
      +53% uplift vs. non-
     (                             video recalled the brand
     exposed control sample)       when prompted versus
•  verage purchase intent
  A                                68 % of viewers who had
  was 46%                          browsed the video directly
      +103% uplift vs. non-
     (
     exposed control sample)

        We’re moving from a time when advertising was something to be avoided on TV
        to a time when it’s something to be shared online. It’s very much a transitional
        phase. Advertisers are spending more and more money on television despite
        the fact that audiences are continuing to shrink. But I think what’s happening is
        that television is in the process of moving from the primary medium to a support
        medium. Sharing videos and other forms of messages is going to become the
        primary medium in the future.
        Frank Rose, Author of The Art of Immersion and journalist at Wired

Book your tailored Lab session now to:
•  nalyse your success to date versus the competition
  A
•  uild a solid social video strategy which maps onto your marketing plan
  B
•  oadtest your content
  R
•  eveal the most effective distribution footprint for your content
  R
•  easure and improve the ROI of your social video campaigns
  M




 Strategy            Video creation              Video activation              Analytics
What can we do for you: Bespoke solutions
Unruly delivers content evaluation, social video distribution
and social media analytics to Fortune 100 brands and their
agencies. We fully customise your experience based on your
specific needs throughout your campaign journey.


Step 1
Social Video Strategy
Social Video Health Check       Social Video 101                  Social Video Snapshot
If you are thinking about       Still trying to get your          We analyse the key
incorporating social video      head around social video          emotional triggers and
into your next campaign then    advertising? Book a day’s         content themes in your
start with your Unruly Social   training session specifically     industry that are making
Video Lab Health Check to       designed for you and your         videos a hit or a miss. We
compare how your videos         team. It is delivered by social   extract this insight, and help
are performing against your     video experts so you can          you create your campaign
competitors’ content.           get up to speed with the          strategy based on your
                                latest developments in the        customer’s needs, your KPIs
                                industry, whatever your           and your overall marketing
                                experience level.                 strategy.

         Advertisers want to know more about what a “share” means, what a “like” means,
         how many people are viewing their video, what kind of mood they’re in and how
         they can do better next time. The BA ad ‘London Calling’, which features planes
         going through the streets of London and across Westminster Bridge, is shareable
         to me. I can put my postcode in it and see the plane going down the road where I
         live. So I think making it personal means it’s more shareable. This takes us full circle
         to how people are consuming the internet and sharing it. Very, very exciting times.
         Guy Phillipson, Chief Executive of the Internet Advertising Bureau UK
Step 2
Social Video Creation
Content Workshop                 Emotional Intensity
If you’re in the process of      Measure
creating a new video or          Scientific research has
cannot decide which piece        found that emotional
of content to lead with,         intensity has a direct impact
then join us for a pre-testing   on sharing behaviour, which
workshop. We will run            drives significant uplift
creative testing on your         in brand metrics, word-
content to analyse if it is      of-mouth marketing and
going to engage audiences        purchasing behaviour.
before you invest budget         By measuring the level of
in producing the video and       emotions people feel while
disseminating it online.         watching an advert, we can
                                 predict a video’s potential
                                 shareability before it is
                                 even launched.


In doing so, marketers can       Using our emotional             88% of viewers enjoyed
produce a video that their       intensity testing alongside     TNT’s ad, with 60% likely
audiences really want to         eye tracking, biometric         to share it. The clip has a
watch and talk about with        testing and facial              share to view ratio of 1:9,
their peers, which enables       recognition technology,         with people focusing on
brands to keep audiences         we can find out how your        the logo for 3.99 seconds
engaged with their owned         video content scored in         (69% of the total duration
media channels (be they          comparison to other videos      it was visible).
on Facebook, proprietary         in your sector or your own
websites, YouTube or             videos. With our Unruly
elsewhere) as well as            Social Panel, blogger and
earned media.                    consumer focus groups at
                                 your fingertips, you can
                                 discover best practice for
                                 developing your content
                                 marketing strategy.

          What really impressed me about the Social Video Lab was the Emotional Intensity
          Index, the fact that Unruly is working on technology that makes it possible to help
          clients understand how to create a successful video. Everyone is trying to create
          the next big video, the next big 10 million YouTube views, but it’s almost like a stab
          in the dark. With all this technology and all this research being made available you
          might be able to create an successful viral video that works and that’s really cool.
          Helena Stone, publisher of chipchick.com
Step 3
Social Video Activation
Unruly’s global audience        This massive audience          Unruly’s audience reach
reach, as measured by           is accessed through a          continues to grow at
Comscore Media Metrix, is       combination of the Viral       pace through innovative
917 million monthly unique      Video Chart and M.E.M.E        partnerships with companies
users. This reach is achieved   technology, which is used      that enable consumers
through 14,000 media            to generate the ideal          to enjoy and share video
partners giving access to       distribution plan to engage    across the social web. We’ll
4 million properties across     your target audience. In       make sure your we place
multiple platforms and          addition to this Unruly        your content on the right
devices                         conducts multi-lingual         platforms to get you in front
                                outreach with influencers      of your target audience.
                                and bloggers in native
                                language, developing strong
                                local relationships and
                                building buzz on the ground
                                - which is how we deliver so
                                much earned media value.
Step 4
Social Video Analytics
Deep Insight  Analysis                                                  across the Globe say                                                         into customer behavior. We
Marketers are struggling to                                              they are not geared up to                                                    can measure consumer’s pre
keep up with the challenge                                               manage ‘big data’. We’re                                                     and post viewing behaviour,
of extracting meaningful                                                 committed to solving this                                                    including metrics, such as
analytics from the ‘big data’                                            problem. Our real-time                                                       impact on brand uplift,
deluge which they face                                                   analytics cut through data                                                   sentiment and purchase
across multiple channels                                                 rapidly and structures it,                                                   intent.
today and 70% of CMOs                                                    providing strategic insight


                 We’re building a predictive model to help clients harness the explosion in social
                 video. Sharing content across the web has risen over 200% in the last 12 months
                 and has tremendous benefits across all brand metrics, from positive uplift to
                 purchasing behaviour.

                 The Lab is the premier facility for clients wanting to make their content fit
                 for sharing. This combined with the vast proprietary data we own on the
                 performance of past campaigns will help clients transform the ROI of their
                 social video campaigns.
                 Dan Best, Director of Planning at Unruly


Peer to Peer Networking
Engage with your peers at our exclusive networking events, gain access to our latest research
from the lab and discuss the findings with like-minded people in the industry. Find out how
others are using great social content and how it translates across multiple territories.



                                                                                                                                           Lab Report
           Share of Voice                   All Time Shares                      Shares Year to Date                      All Time Technology                                       All Time Social Video
              Brand one                             18,6%                               83%
                                                                                                                Most Shared: Google's Project Glass One Day                    Most Shared: Volkswagen's The Force
              Brand two                                 3,7%                             0,1%
             Brand three                            52,5%                               7,4%
                                                                                                                              1,004,048 Shares                                           5,547,018 Shares
              Brand four                            25,2%                               9,4%


                                            Action                                Attention                             Advocacy                                                   Awareness
            Benchmark
                                        Click Through Rate     Completion Rate             Replay rate                 Interaction Rate                     Shares                                  Share/View

    Average in Telecommunications               7,99%                 62,90%                    2,93%                      12,57%                           146,850                                    1:130

         Brand one campaign                     6,40%                  46,53%                    0.02                      9,34%                             448                                      1:5857



   SVL Emotional Intensity Score        Funny'      Sexy'      Cool'        Cute'      Moving'     Important'             Shocking'              Controversial'      Random'       Inspirational'     Unruly Social Index Score

   Highest Score (Dramatic Surprise)      7.8           4.0     7.2             4.1     6.0             4.6                  4.0                      5.3              6.9              3.1                      8.1

           Overall Average                4.3           3.1    5.5          3.6          3.0            4.1                  3.7                      3.0              4.4              3.3                      5.2

         Brand one campaign               6.0           4.8    4.9              3.8      2.3            3.3                  1.6                      2.1              3.3              2.8                      4.9


                                                                      Bloggers                                                                               Consumers

                                       I prefer to share things that feel integrated: that
            Focus Group                integrate with my message to my readers, and with the As much as I might want to share a piece of content, I'm not going to leave my social bubble
                                       feel of the site. I like a brand to be flexible, for that to find it. It has to come to where I share content in the first place; then I'll watch it and pass
                                       integration to happen                                    it on


                                       The client overall has performed strongly within the VVC this year due to Olympics/Hola content. In the MEME benchmarking it is the share-to-view
Find out more
                                 insight@unrulymedia.com




The Technology Behind The Lab
The Unruly Viral Video Chart      Unruly’s proprietary Media         The technology in the Social
(VVC) has been the definitive     Engagement  Measurement           Video Lab blends the data
source for video sharing data     Engine (MEME™) is the most         from these our own in-
around the globe since 2006.      powerful and established           house technologies to give
It has gathered the largest       social video distribution          you access to the deepest
historical data set of sharing    and tracking technology            analytics in the industry. Our
behaviour on the social web,      platform in the industry.          dedicated research team
measuring share of voice and      Unruly has delivered, tracked      distills this data to present
campaign effectiveness.           and audited 1.65 billion           you with the insight you
                                  video views via MEME, across       need to make your marketing
                                  2,000+ successful social           decisions. Understanding the
                                  video campaigns since 2007.        science behind sharing gets
                                                                     you the best results for your
                                                                     investment.


About Unruly
Founded in 2006 and with          Using our proprietary              brands since 2007. Milestone
offices in New York, San          technology platform, MEME          campaigns include T-Mobile’s
Francisco, Chicago, Detroit,      (Media Engagement and              Life’s for Sharing series,
Los Angeles, London, Berlin,      Measurement Engine), we            Evian’s global Roller Babies
Paris, Amsterdam, Stockholm       have delivered, tracked            hit, Old Spice’s “Man Your
and Sydney, Unruly is the         and audited 1.65 billion           Man Could Smell Like”
global platform for social        video views, across 2,000+         campaign and Coca-Cola’s
video advertising.                successful social video            Happiness series.
                                  campaigns, for over 400


Awards
          Winner Best Content                Winner Digital                   Winner Fastest
          Distribution Service               Innovator of the Year            Growing Companies
                                                                              in Europe, Ranked #18

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Singley + Mackie Services and Capabilities Fall 2011
Singley + Mackie Services and Capabilities Fall 2011Singley + Mackie Services and Capabilities Fall 2011
Singley + Mackie Services and Capabilities Fall 2011
 

SvL brochure

  • 1. The Home of Social Video Insight
  • 2. Unruly Social Video Lab: The Home of Social Video Insight Social video advertising is and finally measuring the one of the most engaging campaign’s success via and effective formats advanced social media of digital marketing. analytics. Emotionally powerful, interactive and easy to share, Social video advertising social video advertising can campaigns generated more amplify conversations at than 8 billion user-initiated speed and scale. views in 2011, a figure that is set to double in 2012 Unruly’s Social Video Lab - (source: Unruly’s Viral Video the only one of its kind in Chart) as more brands the world - helps brands to invest in a format that understand, measure and delivers engaged audiences, increase the ROI of their authentic conversations and social video ad campaigns earned media. The social based on customised and video distribution model will exclusive insight. drive greater ROI from your paid, earned and Our suite of research owned channels. products and technologies help advertisers to formulate their entire campaign strategy. From providing insight into the brand’s success to date, to testing content for earned media potential, through Video 1194M shares in to distributing the video millions to relevant publishers, Facebook profiles in millions 560M 512M Twitter profiles in millions 251M
  • 3. Science of Sharing A recent Unruly study This is before the impact • here was a 14% increase T measuring the effectiveness of peer to peer sharing in the enjoyment of a of social video advertising (or recommendation) video when that video found that it is highly is included. Once this is was recommended, versus effective, providing strong taken into consideration, those who had discovered brand uplift. the benefits to brands are it by browsing furthered. • eople who enjoyed P Across ten different adverts • Brand recall and brand a video were 97% the research revealed that: association rose 7% among more likely consider • verage brand A viewers who have been purchasing the product favourability was 58% recommended a videos featured in the video than +55% uplift vs. non- ( versus viewers who found those who didn’t exposed control sample) it by browsing • verage brand association A • 73% of respondents who was 47% viewed a recommended +53% uplift vs. non- ( video recalled the brand exposed control sample) when prompted versus • verage purchase intent A 68 % of viewers who had was 46% browsed the video directly +103% uplift vs. non- ( exposed control sample) We’re moving from a time when advertising was something to be avoided on TV to a time when it’s something to be shared online. It’s very much a transitional phase. Advertisers are spending more and more money on television despite the fact that audiences are continuing to shrink. But I think what’s happening is that television is in the process of moving from the primary medium to a support medium. Sharing videos and other forms of messages is going to become the primary medium in the future. Frank Rose, Author of The Art of Immersion and journalist at Wired Book your tailored Lab session now to: • nalyse your success to date versus the competition A • uild a solid social video strategy which maps onto your marketing plan B • oadtest your content R • eveal the most effective distribution footprint for your content R • easure and improve the ROI of your social video campaigns M Strategy Video creation Video activation Analytics
  • 4. What can we do for you: Bespoke solutions Unruly delivers content evaluation, social video distribution and social media analytics to Fortune 100 brands and their agencies. We fully customise your experience based on your specific needs throughout your campaign journey. Step 1 Social Video Strategy Social Video Health Check Social Video 101 Social Video Snapshot If you are thinking about Still trying to get your We analyse the key incorporating social video head around social video emotional triggers and into your next campaign then advertising? Book a day’s content themes in your start with your Unruly Social training session specifically industry that are making Video Lab Health Check to designed for you and your videos a hit or a miss. We compare how your videos team. It is delivered by social extract this insight, and help are performing against your video experts so you can you create your campaign competitors’ content. get up to speed with the strategy based on your latest developments in the customer’s needs, your KPIs industry, whatever your and your overall marketing experience level. strategy. Advertisers want to know more about what a “share” means, what a “like” means, how many people are viewing their video, what kind of mood they’re in and how they can do better next time. The BA ad ‘London Calling’, which features planes going through the streets of London and across Westminster Bridge, is shareable to me. I can put my postcode in it and see the plane going down the road where I live. So I think making it personal means it’s more shareable. This takes us full circle to how people are consuming the internet and sharing it. Very, very exciting times. Guy Phillipson, Chief Executive of the Internet Advertising Bureau UK
  • 5. Step 2 Social Video Creation Content Workshop Emotional Intensity If you’re in the process of Measure creating a new video or Scientific research has cannot decide which piece found that emotional of content to lead with, intensity has a direct impact then join us for a pre-testing on sharing behaviour, which workshop. We will run drives significant uplift creative testing on your in brand metrics, word- content to analyse if it is of-mouth marketing and going to engage audiences purchasing behaviour. before you invest budget By measuring the level of in producing the video and emotions people feel while disseminating it online. watching an advert, we can predict a video’s potential shareability before it is even launched. In doing so, marketers can Using our emotional 88% of viewers enjoyed produce a video that their intensity testing alongside TNT’s ad, with 60% likely audiences really want to eye tracking, biometric to share it. The clip has a watch and talk about with testing and facial share to view ratio of 1:9, their peers, which enables recognition technology, with people focusing on brands to keep audiences we can find out how your the logo for 3.99 seconds engaged with their owned video content scored in (69% of the total duration media channels (be they comparison to other videos it was visible). on Facebook, proprietary in your sector or your own websites, YouTube or videos. With our Unruly elsewhere) as well as Social Panel, blogger and earned media. consumer focus groups at your fingertips, you can discover best practice for developing your content marketing strategy. What really impressed me about the Social Video Lab was the Emotional Intensity Index, the fact that Unruly is working on technology that makes it possible to help clients understand how to create a successful video. Everyone is trying to create the next big video, the next big 10 million YouTube views, but it’s almost like a stab in the dark. With all this technology and all this research being made available you might be able to create an successful viral video that works and that’s really cool. Helena Stone, publisher of chipchick.com
  • 6. Step 3 Social Video Activation Unruly’s global audience This massive audience Unruly’s audience reach reach, as measured by is accessed through a continues to grow at Comscore Media Metrix, is combination of the Viral pace through innovative 917 million monthly unique Video Chart and M.E.M.E partnerships with companies users. This reach is achieved technology, which is used that enable consumers through 14,000 media to generate the ideal to enjoy and share video partners giving access to distribution plan to engage across the social web. We’ll 4 million properties across your target audience. In make sure your we place multiple platforms and addition to this Unruly your content on the right devices conducts multi-lingual platforms to get you in front outreach with influencers of your target audience. and bloggers in native language, developing strong local relationships and building buzz on the ground - which is how we deliver so much earned media value.
  • 7. Step 4 Social Video Analytics Deep Insight Analysis across the Globe say into customer behavior. We Marketers are struggling to they are not geared up to can measure consumer’s pre keep up with the challenge manage ‘big data’. We’re and post viewing behaviour, of extracting meaningful committed to solving this including metrics, such as analytics from the ‘big data’ problem. Our real-time impact on brand uplift, deluge which they face analytics cut through data sentiment and purchase across multiple channels rapidly and structures it, intent. today and 70% of CMOs providing strategic insight We’re building a predictive model to help clients harness the explosion in social video. Sharing content across the web has risen over 200% in the last 12 months and has tremendous benefits across all brand metrics, from positive uplift to purchasing behaviour. The Lab is the premier facility for clients wanting to make their content fit for sharing. This combined with the vast proprietary data we own on the performance of past campaigns will help clients transform the ROI of their social video campaigns. Dan Best, Director of Planning at Unruly Peer to Peer Networking Engage with your peers at our exclusive networking events, gain access to our latest research from the lab and discuss the findings with like-minded people in the industry. Find out how others are using great social content and how it translates across multiple territories. Lab Report Share of Voice All Time Shares Shares Year to Date All Time Technology All Time Social Video Brand one 18,6% 83% Most Shared: Google's Project Glass One Day Most Shared: Volkswagen's The Force Brand two 3,7% 0,1% Brand three 52,5% 7,4% 1,004,048 Shares 5,547,018 Shares Brand four 25,2% 9,4% Action Attention Advocacy Awareness Benchmark Click Through Rate Completion Rate Replay rate Interaction Rate Shares Share/View Average in Telecommunications 7,99% 62,90% 2,93% 12,57% 146,850 1:130 Brand one campaign 6,40% 46,53% 0.02 9,34% 448 1:5857 SVL Emotional Intensity Score Funny' Sexy' Cool' Cute' Moving' Important' Shocking' Controversial' Random' Inspirational' Unruly Social Index Score Highest Score (Dramatic Surprise) 7.8 4.0 7.2 4.1 6.0 4.6 4.0 5.3 6.9 3.1 8.1 Overall Average 4.3 3.1 5.5 3.6 3.0 4.1 3.7 3.0 4.4 3.3 5.2 Brand one campaign 6.0 4.8 4.9 3.8 2.3 3.3 1.6 2.1 3.3 2.8 4.9 Bloggers Consumers I prefer to share things that feel integrated: that Focus Group integrate with my message to my readers, and with the As much as I might want to share a piece of content, I'm not going to leave my social bubble feel of the site. I like a brand to be flexible, for that to find it. It has to come to where I share content in the first place; then I'll watch it and pass integration to happen it on The client overall has performed strongly within the VVC this year due to Olympics/Hola content. In the MEME benchmarking it is the share-to-view
  • 8. Find out more insight@unrulymedia.com The Technology Behind The Lab The Unruly Viral Video Chart Unruly’s proprietary Media The technology in the Social (VVC) has been the definitive Engagement Measurement Video Lab blends the data source for video sharing data Engine (MEME™) is the most from these our own in- around the globe since 2006. powerful and established house technologies to give It has gathered the largest social video distribution you access to the deepest historical data set of sharing and tracking technology analytics in the industry. Our behaviour on the social web, platform in the industry. dedicated research team measuring share of voice and Unruly has delivered, tracked distills this data to present campaign effectiveness. and audited 1.65 billion you with the insight you video views via MEME, across need to make your marketing 2,000+ successful social decisions. Understanding the video campaigns since 2007. science behind sharing gets you the best results for your investment. About Unruly Founded in 2006 and with Using our proprietary brands since 2007. Milestone offices in New York, San technology platform, MEME campaigns include T-Mobile’s Francisco, Chicago, Detroit, (Media Engagement and Life’s for Sharing series, Los Angeles, London, Berlin, Measurement Engine), we Evian’s global Roller Babies Paris, Amsterdam, Stockholm have delivered, tracked hit, Old Spice’s “Man Your and Sydney, Unruly is the and audited 1.65 billion Man Could Smell Like” global platform for social video views, across 2,000+ campaign and Coca-Cola’s video advertising. successful social video Happiness series. campaigns, for over 400 Awards Winner Best Content Winner Digital Winner Fastest Distribution Service Innovator of the Year Growing Companies in Europe, Ranked #18