This document summarizes Algar Telecom's IVR and SMS delivery systems using Mobicents technology. It discusses Algar Telecom's 58 year history and operations in Brazil serving over 800,000 customers. It then describes Mobicent's JAIN SLEE and JBoss application server platform used to power Algar Telecom's IVR and ability to handle over 1.5 million calls and 1 million SMS messages daily. Sample code is shown for IVR and SMS applications built on this platform.

1. Mobicents Summit 2012
CTBC's IVR System
and
SMS delivery
Normandes Junior
Eduardo Souza
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2. ALGAR TELECOM
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3. ALGAR TELECOM
58 years in operation
More than 1900 associates
More than 800 thousand customers
Publicly traded*
* Via debentures CDS - October 2012

4. BUSINESSES AND AREAS
OF OPERATION
Retail
Businesses
Data and voice
IT Services*
Authorization area - offices expanding into key states
Concession - 87 communities in 4 states
* In partnership with Algar Tecnologia CDS - October 2012

5. BACKBONE
12,200 km de optical network installed
in the southeast of Brazil. A region
accounting for 50% of the GDP
and 60% of the Telecom traffic in Brazil.
Backbone
International IP Backbone
Backup
Sales offices
Contact Center / BPO
IT
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6. PIONEERING
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7. PIONEERING
Cellular telephone
Pre-paid telephone
Brazilian Interior Digital telephone
1 Gb broadband
Wireline broadband
Central Brazil 3G deployment
Commercial fiber optic
Brazil Speech recognition
Leader in broadband penetration
Pioneer in NGN deployment –
Next
Latin America Generation Network
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8. CTBC's IVR
System
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9. IVR - Interactive Voice Response
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13. CTBC's IVR
System
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20. Make Call to number B
SoftX
SIP INVITE
Planeta Platform
Mobicents
JBoss AS
JAIN SLEE
ActiveMQ
DB JBoss ESB
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21. Mobicents JAIN SLEE Mobicents JAIN SLEE
Instance 1 Instance 2
Keep Alive
SIP OPTION
SoftX
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22. ActiveMQ
JMS JMS
CTBC App
CTBC App RA Framework
Mobicents JAIN SLEE JBoss AS 5.1.0.GA
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23. @AppSelector(value="126", type=AppType.CALL)
public class RetrivePrePaidBalanceApp extends AbstractApp
{
@Override
protected void onInitCall(Map<String, Object> param, Callback
callback) {
}
@Override
protected void onRinging(Map<String, Object> param, Callback
callback) {
}
@Override
protected void onAnswer(Map<String, Object> param, Callback
callback) {
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24. @AppSelector(value="102", type=AppType.SMS)
public class Torpedo102App extends AbstractApp {
@Override
protected void onReceiveSms(String from, String to, String text) {
// Connect to database... do business logic
}
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27. Up time since February 2011
More than 1,5 million calls per d
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28. SMS Delivery
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29. 2 SMS per second
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30. 2 SMS per second
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32. throw new TooExpensiveException(“Money not found, try another solut
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34. 2 SMS per second
Mobicents SS7
Mobicents SS7
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35. Up time since August 2012
More than 1 million SMS per da
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36. CDS – October 2012

37. Mobicents Summit 2012
Thank you!
www.algartelecom.com.br
Normandes Junior Eduardo de Souza
normandes@algartelecom.com.br eduardoss@algartelecom.com.br
@normandesjr @edussm
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