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Copyright 2013 Be Connect.
All Rights Reserved
HOW TO MAKE SOCIAL MARKETING
AND EMAIL MARKETING MAGIC ?
AGENDA
Copyright 2013 Be Connect.
All Rights Reserved
o  Be Connect in a nutshell
o  The evolution of CRM
o  The dream team
o  How to make the magic of Social and eMail
Marketing ?
o  Conclusion
BE CONNECT
We help you to Learn, Build & Optimize your presence
(Audit, Strategy Definition, Training, Coaching)
CONSULTING
EXECUTION
Copyright 2013 Be Connect.
All Rights Reserved
We enable you to Engage & Monetize your community
(Community management, Activation, Web/Mobile
Application development, Advertising,)
We are all qualified digital rockstars
OUR CREDENTIALS
Copyright 2013 Be Connect.
All Rights Reserved
Belgium France
o  Be Connect in a nutshell
o  The evolution of CRM
o  The dream team
o  How to make the magic of Social and eMail
Marketing ?
o  Conclusion
AGENDA
Copyright 2013 Be Connect.
All Rights Reserved
Copyright 2013 Be Connect.
All Rights Reserved
!"#$%&'%()*%
A strategy used to learn more about
customers’ needs and behaviors in
order to develop stronger
relationships with them
Copyright 2013 Be Connect.
All Rights Reserved
A CHANGING WOLRD
Understanding Social Customer Relationship Management
Copyright 2013 Be Connect.
All Rights Reserved
*+),%&-./0,-(,1%Modern consumers are changing and evolving with the growth of social media
Today, a user that interacts with a brand via Social Media, is looking for
following elements :
#2,-3#%
Copyright 2013 Be Connect.
All Rights Reserved
o  Be Connect in a nutshell
o  The evolution of CRM
o  The dream team
o  How to make the magic of Social and eMail
Marketing ?
o  Conclusion
Copyright 2013 Be Connect.
All Rights Reserved
,*#&/%4%'+(&#/%
A strong duo
Copyright 2013 Be Connect.
All Rights Reserved
,*#&/5'%6+!,)1%
o  Be Connect in a nutshell
o  The evolution of CRM
o  The dream team
o  How to make the magic of Social and eMail Marketing ?
o  Conclusion
#2,-3#%
Copyright 2013 Be Connect.
All Rights Reserved
Copyright 2013 Be Connect.
All Rights Reserved
78%%
INCLUDE SOCIAL ICONS IN EMAILS
Copyright 2013 Be Connect.
All Rights Reserved
79%%
ASK EMAIL SUBSCRIBERS TO SHARE AND CONNECT
Copyright 2013 Be Connect.
All Rights Reserved
7:%%
SHARE YOUR EMAIL CONTENT IN YOUR POSTS
Copyright 2013 Be Connect.
All Rights Reserved
-+$%(+-;&-(,31%
%
Copyright 2013 Be Connect.
All Rights Reserved
7<%%
SEND A DEDICATED EMAIL CAMPAIGN
Copyright 2013 Be Connect.
All Rights Reserved
7=%%
PROVIDE INCENTIVE
Copyright 2013 Be Connect.
All Rights Reserved
7>%%
PROMOTE EMAIL SIGN-UP VIA SOCIAL NETWORKS
Copyright 2013 Be Connect.
All Rights Reserved
7?%%
INCLUDE A “RETWEET THIS!” SNIPPET IN EMAIL
%
Copyright 2013 Be Connect.
All Rights Reserved
7@%%
BUILD AN EMAIL OPT-IN FORM ON FACEBOOK
Copyright 2013 Be Connect.
All Rights Reserved
(ABCDEFGH%9I89%JK%(ALLKMHN%#OO%)EFGHP%)KPKDQKR%
7@SEP%%
Copyright 2013 Be Connect.
All Rights Reserved
7T%%
DON’T FORGET SMS
Copyright 2013 Be Connect.
All Rights Reserved
78I%%
PROMOTE EMAIL MARKETING ON YOUR BLOG
o  Be Connect in a nutshell
o  The evolution of CRM
o  The dream team
o  How to make the magic of Social and eMail Marketing ?
o  Conclusion
#2,-3#%
Copyright 2013 Be Connect.
All Rights Reserved
Copyright 2013 Be Connect.
All Rights Reserved
(+-(/0'&+-%
Including and promoting social sharing and social connection(s) options in
an email are important for a few reasons:
o  They extend the reach of your emails
o  They allow you to identify key influencers
o  They provide another platform to connect with your audience
o  They give email subscribers more options
Social Sharing + Email Marketing =
Happy Marketing Manager
!
#-U%V0,'$&+-'%1%
Copyright 2013 Be Connect.
All Rights Reserved
If you would like to get in touch
/BeConnectWorld
@beconnectnews
Feel free to send us a mail, give us a call or simply
drop by our offices : we make great coffee !
olivier@be-connect.eu
+32 (0) 2 762 25 00
Boulevard de la Woluwedal, 46/1 1200 Brussels
Sources :
•  http://community.insideview.com/t5/Insider-Blog/
The-Evolution-of-Social-CRM-scrm/ba-p/3201
•  http://www.brandwatch.com/2013/03/how-brands-
must-evolve-from-crm-to-social-crm/
•  http://www.searchenginepeople.com/blog/why-
include-social-sharing-in-your-email-marketing-
strategy.html
•  http://www.dekh.com/blog/post/email-marketing-
facts-2013-and-beyondhttp://blog.getresponse.com
•  http://www.socialmediaexaminer.com

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How to make social marketing and email marketing magic ?

  • 1. Copyright 2013 Be Connect. All Rights Reserved HOW TO MAKE SOCIAL MARKETING AND EMAIL MARKETING MAGIC ?
  • 2. AGENDA Copyright 2013 Be Connect. All Rights Reserved o  Be Connect in a nutshell o  The evolution of CRM o  The dream team o  How to make the magic of Social and eMail Marketing ? o  Conclusion
  • 3. BE CONNECT We help you to Learn, Build & Optimize your presence (Audit, Strategy Definition, Training, Coaching) CONSULTING EXECUTION Copyright 2013 Be Connect. All Rights Reserved We enable you to Engage & Monetize your community (Community management, Activation, Web/Mobile Application development, Advertising,) We are all qualified digital rockstars
  • 4. OUR CREDENTIALS Copyright 2013 Be Connect. All Rights Reserved Belgium France
  • 5. o  Be Connect in a nutshell o  The evolution of CRM o  The dream team o  How to make the magic of Social and eMail Marketing ? o  Conclusion AGENDA Copyright 2013 Be Connect. All Rights Reserved
  • 6. Copyright 2013 Be Connect. All Rights Reserved !"#$%&'%()*% A strategy used to learn more about customers’ needs and behaviors in order to develop stronger relationships with them
  • 7. Copyright 2013 Be Connect. All Rights Reserved A CHANGING WOLRD Understanding Social Customer Relationship Management
  • 8. Copyright 2013 Be Connect. All Rights Reserved *+),%&-./0,-(,1%Modern consumers are changing and evolving with the growth of social media Today, a user that interacts with a brand via Social Media, is looking for following elements :
  • 9. #2,-3#% Copyright 2013 Be Connect. All Rights Reserved o  Be Connect in a nutshell o  The evolution of CRM o  The dream team o  How to make the magic of Social and eMail Marketing ? o  Conclusion
  • 10. Copyright 2013 Be Connect. All Rights Reserved ,*#&/%4%'+(&#/% A strong duo
  • 11. Copyright 2013 Be Connect. All Rights Reserved ,*#&/5'%6+!,)1%
  • 12. o  Be Connect in a nutshell o  The evolution of CRM o  The dream team o  How to make the magic of Social and eMail Marketing ? o  Conclusion #2,-3#% Copyright 2013 Be Connect. All Rights Reserved
  • 13. Copyright 2013 Be Connect. All Rights Reserved 78%% INCLUDE SOCIAL ICONS IN EMAILS
  • 14. Copyright 2013 Be Connect. All Rights Reserved 79%% ASK EMAIL SUBSCRIBERS TO SHARE AND CONNECT
  • 15. Copyright 2013 Be Connect. All Rights Reserved 7:%% SHARE YOUR EMAIL CONTENT IN YOUR POSTS
  • 16. Copyright 2013 Be Connect. All Rights Reserved -+$%(+-;&-(,31% %
  • 17. Copyright 2013 Be Connect. All Rights Reserved 7<%% SEND A DEDICATED EMAIL CAMPAIGN
  • 18. Copyright 2013 Be Connect. All Rights Reserved 7=%% PROVIDE INCENTIVE
  • 19. Copyright 2013 Be Connect. All Rights Reserved 7>%% PROMOTE EMAIL SIGN-UP VIA SOCIAL NETWORKS
  • 20. Copyright 2013 Be Connect. All Rights Reserved 7?%% INCLUDE A “RETWEET THIS!” SNIPPET IN EMAIL %
  • 21. Copyright 2013 Be Connect. All Rights Reserved 7@%% BUILD AN EMAIL OPT-IN FORM ON FACEBOOK
  • 22. Copyright 2013 Be Connect. All Rights Reserved (ABCDEFGH%9I89%JK%(ALLKMHN%#OO%)EFGHP%)KPKDQKR% 7@SEP%%
  • 23. Copyright 2013 Be Connect. All Rights Reserved 7T%% DON’T FORGET SMS
  • 24. Copyright 2013 Be Connect. All Rights Reserved 78I%% PROMOTE EMAIL MARKETING ON YOUR BLOG
  • 25. o  Be Connect in a nutshell o  The evolution of CRM o  The dream team o  How to make the magic of Social and eMail Marketing ? o  Conclusion #2,-3#% Copyright 2013 Be Connect. All Rights Reserved
  • 26. Copyright 2013 Be Connect. All Rights Reserved (+-(/0'&+-% Including and promoting social sharing and social connection(s) options in an email are important for a few reasons: o  They extend the reach of your emails o  They allow you to identify key influencers o  They provide another platform to connect with your audience o  They give email subscribers more options Social Sharing + Email Marketing = Happy Marketing Manager !
  • 27. #-U%V0,'$&+-'%1% Copyright 2013 Be Connect. All Rights Reserved If you would like to get in touch /BeConnectWorld @beconnectnews Feel free to send us a mail, give us a call or simply drop by our offices : we make great coffee ! olivier@be-connect.eu +32 (0) 2 762 25 00 Boulevard de la Woluwedal, 46/1 1200 Brussels Sources : •  http://community.insideview.com/t5/Insider-Blog/ The-Evolution-of-Social-CRM-scrm/ba-p/3201 •  http://www.brandwatch.com/2013/03/how-brands- must-evolve-from-crm-to-social-crm/ •  http://www.searchenginepeople.com/blog/why- include-social-sharing-in-your-email-marketing- strategy.html •  http://www.dekh.com/blog/post/email-marketing- facts-2013-and-beyondhttp://blog.getresponse.com •  http://www.socialmediaexaminer.com