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Product innovation in a global context
                                     !

      Tobias C. Larsson | Professor | tlr@bth.se
                                               !




                                                   1
Tobias Larsson?!
!  Grew up in Jämjö, 20km outside Karlskrona!
   »  Nice to be back!!
!  Spent past 15 years with Luleå University of Technology!
   »  Left as a hockey player, returned as researcher, interesting journey ;-)!
!  Applied research and development within aerospace,
   automotive, manufacturing, healthcare!
   »  Support innovation processes and value creation!
!  Education within product innovation, service engineering,
   product-service systems!
   »  How do you train ability develop solutions to needs, on demand? !




                                                                                  2
Remember!               !!
!  Behind the presentation is a large number of papers and
   research projects together with industry!
   »  We are some 30 researchers in this venture, and work with lots of
      companies, organisations and universities!
!  If you are interested, contact me at tlr@bth.se and I’ll provide
   you with scientific papers and related material!
   »  http://www.bth.se/ing/tlr!
!  You’ll get the presentation as PDF afterwards by mailing me.!
   »  tlr@bth.se!




                                                                          3
Challenges on global scale
                         !




                             4
Global triggers & challenges…!
!  Changed ‘society’ !                             !  Changed business models !
    »  Knowledge based!       Lean + Innovation!        »  Product-Service Systems!
                                                                        Product-Service Innovation!
    »  From cost to value driven!                       »  Life cycle commitments!
!  Globalisation!                                  !  Changed mode of operation!
    »  World wide actors!                               »  Virtual Enterprises!
                                                                          Value networks!
    »  ‘Forced into’ collaboration! diversity in teams! »  Systemic/holistic solutions!
                            Cultural
    »  Inclusion of both developed and developing       »  Extended responsibilities!
       areas!
                                                                 Reduced emissions – one of the challenges!
!  Sustainability!
    »    Environmental consciousness!
    »    NeedFramework for Strategic "
                for waste reduction!
    »          Sustainable Development!
         Legislations !
    »    Awareness!


                  Increased competitiveness for Swedish industry on global market!


                                                                                                              5
Competitiveness - good tradition to
           build on… !




                                      6
Exhibit 1

              Sweden #1 globally; Global Creativity Index!
                      The global R&D investment map                                                                     Exhibit 1




Creativity
and Prosperity:
The Global
Creativity Index




                                                 Rank
                                                                        10         20   30   40   50   60   70
                                                            1st                                                  80th




                                                                                                                                     7


                      4 | Creativity and Prosperity: The 2010 Global Creativity Index
Economic
                           Top 25 overall Global Creativity Index rankings                                        Exhibit 12



                             TOTAL RANK       COUNTRY                TECHNOLOGY   TALENT   TOLERANCE   GLOBAL CREATIVITY INDEX



           output linked          1

                                  2
                                              Sweden

                                              United States
                                                                             5

                                                                             3
                                                                                    2

                                                                                    8
                                                                                               7

                                                                                               8
                                                                                                               0.923

                                                                                                               0.902


           to ranking?"           3

                                  4
                                              Finland

                                              Denmark
                                                                             1

                                                                             7
                                                                                    1

                                                                                    4
                                                                                              19

                                                                                              14
                                                                                                               0.894

                                                                                                               0.878


           !                      5

                                  6
                                              Australia

                                              New Zealand
                                                                             15

                                                                             19
                                                                                    7

                                                                                    5
                                                                                               5

                                                                                               4
                                                                                                               0.870

                                                                                                               0.866

                                  7           Canada                         11    17          1               0.862

                                  7           Norway                         12     6         11               0.862

                                  9           Singapore                      10     3         17               0.858

                                 10           Netherlands                    17    11          3               0.854

                                 11           Belgium                        16    12         13               0.813
Also true for                    12           Ireland                        20    21          2               0.805
- Competitiveness                13           United Kingdom                 18    19         10               0.789

- Entrepreneurship               14           Switzerland                    6     22         20               0.785

- Human development              15           France                         14    23         16               0.764


-  Happiness                     15           Germany                        9     26         18               0.764

                                 17           Spain                          24    28          6               0.744

                                 18           Taiwan                         —     32         21               0.737
Sweden is considered             19           Italy                          26    18         23               0.707

being in frontline of            20           Hong Kong                      22    37         12               0.691

innovation,                      21           Austria                        13    30         35               0.663

sustainability,                  22           Greece                         38     9         37               0.638


education, healthcare,           22           Slovenia                       23    10         51               0.638


technology, …
                                 24           Serbia                         28    35         27               0.614

                                 24           Israel                         4     20         66               0.614

                                                                                                                                 8
What do we do?
             !




                 9
We work to create competitiveness…!
!  Research and education; we empower people!
   »  We invest time and resources in people!
   »  We deliver skilled personnel as our “product”!
   »  Products-Services are “side effects”!
!  Collaboration with industry!
   »  Improving competitiveness for Sweden "
      by deploying results in real life!


“It’s all about people”!
!
“With science and practice we want "
to support innovative teams in "
sustainable product-service innovation "
through new work methods and processes” !              10
How do you meet innovation in daily life?
                                                   !




Innovation; creation of better or more effective products,
processes, technologies, or ideas that create value… "
(on markets, for governments, for society etc.) !

                                                             11
PRODUCT
INNOVATION moving
towards PRODUCT-
SERVICE
INNOVATION




                    12
IS A CAR ABOUT THE
TECHNOLOGY? IS IT ABOUT IMAGE?
IS IT ABOUT IDENTITY? IS IT
ABOUT FEELINGS? IS IT ABOUT
PASSION? IS IT ABOUT
FUNCTIONALITY?!

…if you meet the expectations of women,
you will exceed the expectations of men...?!
...what is the value of owning a car...?!




                                               13
Boeing 787 Dreamliner

                 “People Friendly”
Wicked problems – more than ”just”
integration of technical solutions! will provide higher humidity
                  “The Dreamliner
                  levels in the cabin and a more comfortable,
                  lower cabin altitude. State-of-the-art
Global, multidisciplinary teams are needed!
                  acoustics, innovative lighting, constant
You can’t always internet connectivity, wider seats and aisles,
                   travel to meet!
                  bigger overhead bins, and bigger windows…”
New methods of work necessary for global
collaboration!



                                                               14
Different worlds, context, language
                   Companies need:
Different rooms, different tools. efficient in global product
                   Become more
                   innovation.
Physical objects ”lives” at one place.
                Use knowledge from all over the world (not
Informal knowledge transfer is harder, no
                all good people are employed, wisdom of
day-to-day meetings.
                crowds).
Virtual meetings? (CO2 – wellbeing)
                   Create global virtual teams that collaborate
How to support big global teams in well as geographic,
                   across distance, as
                   cultural and functional boundaries.
creative, high intensity, innovation tasks?



                                                                  15
Where do we come in?
                   !




                       16
Toolbox 2.0 for engineer of tomorrow !


                                What goes into
                                the toolbox?!




                                                 17
Ability to identify needs/opportunities and transform them into solutions!




Where do ideas come from?                                   Getting ideas out into the world.



        INSPIRATION | IDEATION | IMPLEMENTATION
                                       Having good ideas.




Tim Brown, IDEO
”Innovation Through Design Thinking”
http://mitworld.mit.edu/video/357/                                © 2007-09-17 Andreas C. Larsson, andreas.c.larsson@ltu.se   18
Support ideation through methods and tools!




                                              19
20
Mixing disciplines to deliver innovation!!


1.  Human Values: What is
    desirable to people? What are
    people s needs? !
2.  Technology: What is possible
    to do with technology? !
3.  Business: What is the capacity
    for survival? "
    "
      What happens in the
      intersections?"
      "
        Design Innovation = the sweet
        spot we’re all looking for?!


                                                                                           "
                                          Stanford University d.school, partner in research!
                                                                                         21
Understanding needs is a core capability…!




                                             22
A word on implementation…!




                             23
+50 global research partners!



                                24
Product-services for sustainability; Product vs function


                                    Product
                                    •  The focus on the physical artefact as value carrier
                                    •  Services are aftermarket add-ons to delivered product
                                    •  Responsibility of product lies on buyer
                                    •  Methods and tools suited for development of product and
                                    service



Function
•  Focus the function as value carrier
•  For the provider the aftermarket is “cost-of-function”
•  Possibilities in sustainability
    •  Reengineer, recycle, reuse over life-cycle of function, maintenance ownership
•  New methods and tools needed
    •  Enterprise product development, knowledge sharing, “coopetition”


                                                                     EU projects CRESCENDO & VIVACE (120M€)
                                                                                                          25
Transformation to value innovation!




                                      26
Value visualization – Aircraft view!


                                  Value additions
                                  (Better logistics for these
                                  components, i.e. less
                                  number of parts)




                          Value losses
                          (Worse logistics of these
                          components, i.e. need to include
                          more parts, etc.)



                                                                27
Important considerations for value creation!
!  Cost cutting is only part of the equation, "
   increasing profits by adding "
   value is also part of the game!
    »  Costs; established methods exist!
    »  Value; lack of methods at same "
       level as cost elimination!


!  Competing in existing market is "
   different from entering/creating "
   new markets!
    »  Red; Performance indicators known"
       and goals can be set!
    »  Blue; Open design space for indicators!




                                                  Blue Ocean Strategy illustrations
                                                                                      28
“How do we know that we are innovative?” "
Measure innovation!!




                                             29
From cost competition to value creation networks!


                                                                 Other cars
System
                                                                       Other disciplines



Components

                Part suppliers
               “Supply chain”


Product concepts for lighter and                   Partners for value systems and
more sustainable car                               sustainability scaling



                                 Joint Business systems


                                                                                      30
Come collaborate!!
                                                         Airbus Digital Corridor in "
                      !  Through !                      Product-Service Innovation




                                                                                          '
                                                                                          Page'12'of'16'
                         »    Seminars !                          programme MSPI;"
'
'
'
'
$
'




                         »    Courses!                 reduce environmental load via
                         »    Student projects!     innovative interaction along flight
                         »    PhD candidates !                             experience !
                         »    Research projects !
                  $
Blekinge'Institute'
          The'Drea




                                                                                     31
             Karlsk
“With science and practice we want to support
innovative teams in sustainable product-service
  innovation through new work methods and
                  processes” "
                        "
                      Thx!!

            Tobias C. Larsson | tlr@bth.se
                                         !




                                                  32

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Product Innovation Global Arena

  • 1. Product innovation in a global context ! Tobias C. Larsson | Professor | tlr@bth.se ! 1
  • 2. Tobias Larsson?! !  Grew up in Jämjö, 20km outside Karlskrona! »  Nice to be back!! !  Spent past 15 years with Luleå University of Technology! »  Left as a hockey player, returned as researcher, interesting journey ;-)! !  Applied research and development within aerospace, automotive, manufacturing, healthcare! »  Support innovation processes and value creation! !  Education within product innovation, service engineering, product-service systems! »  How do you train ability develop solutions to needs, on demand? ! 2
  • 3. Remember! !! !  Behind the presentation is a large number of papers and research projects together with industry! »  We are some 30 researchers in this venture, and work with lots of companies, organisations and universities! !  If you are interested, contact me at tlr@bth.se and I’ll provide you with scientific papers and related material! »  http://www.bth.se/ing/tlr! !  You’ll get the presentation as PDF afterwards by mailing me.! »  tlr@bth.se! 3
  • 5. Global triggers & challenges…! !  Changed ‘society’ ! !  Changed business models ! »  Knowledge based! Lean + Innovation! »  Product-Service Systems! Product-Service Innovation! »  From cost to value driven! »  Life cycle commitments! !  Globalisation! !  Changed mode of operation! »  World wide actors! »  Virtual Enterprises! Value networks! »  ‘Forced into’ collaboration! diversity in teams! »  Systemic/holistic solutions! Cultural »  Inclusion of both developed and developing »  Extended responsibilities! areas! Reduced emissions – one of the challenges! !  Sustainability! »  Environmental consciousness! »  NeedFramework for Strategic " for waste reduction! »  Sustainable Development! Legislations ! »  Awareness! Increased competitiveness for Swedish industry on global market! 5
  • 6. Competitiveness - good tradition to build on… ! 6
  • 7. Exhibit 1 Sweden #1 globally; Global Creativity Index! The global R&D investment map Exhibit 1 Creativity and Prosperity: The Global Creativity Index Rank 10 20 30 40 50 60 70 1st 80th 7 4 | Creativity and Prosperity: The 2010 Global Creativity Index
  • 8. Economic Top 25 overall Global Creativity Index rankings Exhibit 12 TOTAL RANK COUNTRY TECHNOLOGY TALENT TOLERANCE GLOBAL CREATIVITY INDEX output linked 1 2 Sweden United States 5 3 2 8 7 8 0.923 0.902 to ranking?" 3 4 Finland Denmark 1 7 1 4 19 14 0.894 0.878 ! 5 6 Australia New Zealand 15 19 7 5 5 4 0.870 0.866 7 Canada 11 17 1 0.862 7 Norway 12 6 11 0.862 9 Singapore 10 3 17 0.858 10 Netherlands 17 11 3 0.854 11 Belgium 16 12 13 0.813 Also true for 12 Ireland 20 21 2 0.805 - Competitiveness 13 United Kingdom 18 19 10 0.789 - Entrepreneurship 14 Switzerland 6 22 20 0.785 - Human development 15 France 14 23 16 0.764 -  Happiness 15 Germany 9 26 18 0.764 17 Spain 24 28 6 0.744 18 Taiwan — 32 21 0.737 Sweden is considered 19 Italy 26 18 23 0.707 being in frontline of 20 Hong Kong 22 37 12 0.691 innovation, 21 Austria 13 30 35 0.663 sustainability, 22 Greece 38 9 37 0.638 education, healthcare, 22 Slovenia 23 10 51 0.638 technology, … 24 Serbia 28 35 27 0.614 24 Israel 4 20 66 0.614 8
  • 9. What do we do? ! 9
  • 10. We work to create competitiveness…! !  Research and education; we empower people! »  We invest time and resources in people! »  We deliver skilled personnel as our “product”! »  Products-Services are “side effects”! !  Collaboration with industry! »  Improving competitiveness for Sweden " by deploying results in real life! “It’s all about people”! ! “With science and practice we want " to support innovative teams in " sustainable product-service innovation " through new work methods and processes” ! 10
  • 11. How do you meet innovation in daily life? ! Innovation; creation of better or more effective products, processes, technologies, or ideas that create value… " (on markets, for governments, for society etc.) ! 11
  • 13. IS A CAR ABOUT THE TECHNOLOGY? IS IT ABOUT IMAGE? IS IT ABOUT IDENTITY? IS IT ABOUT FEELINGS? IS IT ABOUT PASSION? IS IT ABOUT FUNCTIONALITY?! …if you meet the expectations of women, you will exceed the expectations of men...?! ...what is the value of owning a car...?! 13
  • 14. Boeing 787 Dreamliner “People Friendly” Wicked problems – more than ”just” integration of technical solutions! will provide higher humidity “The Dreamliner levels in the cabin and a more comfortable, lower cabin altitude. State-of-the-art Global, multidisciplinary teams are needed! acoustics, innovative lighting, constant You can’t always internet connectivity, wider seats and aisles, travel to meet! bigger overhead bins, and bigger windows…” New methods of work necessary for global collaboration! 14
  • 15. Different worlds, context, language Companies need: Different rooms, different tools. efficient in global product Become more innovation. Physical objects ”lives” at one place. Use knowledge from all over the world (not Informal knowledge transfer is harder, no all good people are employed, wisdom of day-to-day meetings. crowds). Virtual meetings? (CO2 – wellbeing) Create global virtual teams that collaborate How to support big global teams in well as geographic, across distance, as cultural and functional boundaries. creative, high intensity, innovation tasks? 15
  • 16. Where do we come in? ! 16
  • 17. Toolbox 2.0 for engineer of tomorrow ! What goes into the toolbox?! 17
  • 18. Ability to identify needs/opportunities and transform them into solutions! Where do ideas come from? Getting ideas out into the world. INSPIRATION | IDEATION | IMPLEMENTATION Having good ideas. Tim Brown, IDEO ”Innovation Through Design Thinking” http://mitworld.mit.edu/video/357/ © 2007-09-17 Andreas C. Larsson, andreas.c.larsson@ltu.se 18
  • 19. Support ideation through methods and tools! 19
  • 20. 20
  • 21. Mixing disciplines to deliver innovation!! 1.  Human Values: What is desirable to people? What are people s needs? ! 2.  Technology: What is possible to do with technology? ! 3.  Business: What is the capacity for survival? " " What happens in the intersections?" " Design Innovation = the sweet spot we’re all looking for?! " Stanford University d.school, partner in research! 21
  • 22. Understanding needs is a core capability…! 22
  • 23. A word on implementation…! 23
  • 24. +50 global research partners! 24
  • 25. Product-services for sustainability; Product vs function Product •  The focus on the physical artefact as value carrier •  Services are aftermarket add-ons to delivered product •  Responsibility of product lies on buyer •  Methods and tools suited for development of product and service Function •  Focus the function as value carrier •  For the provider the aftermarket is “cost-of-function” •  Possibilities in sustainability •  Reengineer, recycle, reuse over life-cycle of function, maintenance ownership •  New methods and tools needed •  Enterprise product development, knowledge sharing, “coopetition” EU projects CRESCENDO & VIVACE (120M€) 25
  • 26. Transformation to value innovation! 26
  • 27. Value visualization – Aircraft view! Value additions (Better logistics for these components, i.e. less number of parts) Value losses (Worse logistics of these components, i.e. need to include more parts, etc.) 27
  • 28. Important considerations for value creation! !  Cost cutting is only part of the equation, " increasing profits by adding " value is also part of the game! »  Costs; established methods exist! »  Value; lack of methods at same " level as cost elimination! !  Competing in existing market is " different from entering/creating " new markets! »  Red; Performance indicators known" and goals can be set! »  Blue; Open design space for indicators! Blue Ocean Strategy illustrations 28
  • 29. “How do we know that we are innovative?” " Measure innovation!! 29
  • 30. From cost competition to value creation networks! Other cars System Other disciplines Components Part suppliers “Supply chain” Product concepts for lighter and Partners for value systems and more sustainable car sustainability scaling Joint Business systems 30
  • 31. Come collaborate!! Airbus Digital Corridor in " !  Through ! Product-Service Innovation ' Page'12'of'16' »  Seminars ! programme MSPI;" ' ' ' ' $ ' »  Courses! reduce environmental load via »  Student projects! innovative interaction along flight »  PhD candidates ! experience ! »  Research projects ! $ Blekinge'Institute' The'Drea 31 Karlsk
  • 32. “With science and practice we want to support innovative teams in sustainable product-service innovation through new work methods and processes” " " Thx!! Tobias C. Larsson | tlr@bth.se ! 32