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Marketing research
1.Age




15-25      2    7%
26-35      2    7%
36-45      4    14%
46-60      15   54%
60>        5    18%
2.Country of Origin
            England           3   11%
            Netherlands       6   21%


            Germany           2   7%


            Belgium           1   4%
            Turkey            1   4%
            Spain             0   0%
            France            1   4%
            Sweden            0   0%
            Finland           0   0%
            Norway            1   4%
            Russia            0   0%
            United States     4   14%


            Australia         0   0%


            Denmark           1   4%


            Switzerland       0   0%


            China             0   0%
            Other Europen     3   11%



            African Country   1   4%


            Med East          0   0%
            country


            United States     4   14%


            Ireland           0   0%
            Italy             1   4%
            other             3   11%
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
 statement - It’s a safe place to visit
               1 Agree           19       68%
               strongly
               2 Agree           8        29%
               3 Neither         0        0%
               4 Disagre e       1        4%
               5 Disagree        0        0%
               strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
 statement - People are friendly and
               hospitable
                    1 Agree      22   79%
                    strongly
                    2 Agree      6    21%
                    3            0       0%
                    Neither
                    4            0       0%
                    Disagre
                    e
                    5            0       0%
                    Disagree
                    strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
   statement - It has good nightlife
                    1 Agree      6    21%
                    strongly
                    2 Agree      10   36%
                    3            8    29%
                    Neither
                    4            3    11%
                    Disagre
                    e
                    5            0       0%
                    Disagree
                    strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
statement - Prices are too expensive
                    1 Agree      1       4%
                    strongly
                    2 Agree      12   43%
                    3            5    18%
                    Neither
                    4            8    29%
                    Disagre
                    e
                    5            2       7%
                    Disagree
                    strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
  statement - Pleasant weather for
               sightseeing
                     1 Agree      19     68%
                     strongly
                     2 Agree      8      29%
                     3            1      4%
                     Neither
                     4            0      0%
                     Disagre
                     e
                     5            0      0%
                     Disagree
                     strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
      statement - Plenty of good
         restaurants available
                    1 Agree      17      61%
                    strongly
                    2 Agree       8      29%
                    3             3      11%
                    Neither
                    4             0      0%
                    Disagre
                    e
                    5             0      0%
                    Disagree
                    strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
statement - A good variety of visitor
               attractions
                    1 Agree      12      43%
                    strongly
                    2 Agree      14      50%
                    3             2      7%
                    Neither
                    4             0      0%
                    Disagre
                    e
                    5             0      0%
                    Disagree
                    strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
 statement - It has a rich cultural life
                     1 Agree       12   43%
                     strongly
                     2 Agree       12   43%
                     3             4    14%
                     Neither
                     4             0       0%
                     Disagre
                     e
                     5             0       0%
                     Disagree
                     strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
    statement - There are a lot of
           museums to visit
                    1 Agree      5    18%
                    strongly
                    2 Agree      15   54%
                    3            7    25%
                    Neither
                    4            1       4%
                    Disagre
                    e
                    5            0       0%
                    Disagree
                    strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
 statement - Educational reasons for
                 visiting
                    1 Agree      7    25%
                    strongly
                    2 Agree      8    29%
                    3            10   36%
                    Neither
                    4            0       0%
                    Disagre
                    e
                    5            0       0%
                    Disagree
                    strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
  statement - rich biodiversity and
    Enviromental protected area
             (NATURA etc)
                    1 Agree       8   29%
                    strongly
                    2 Agree      15   54%
                    3             4   14%
                    Neither
                    4             0      0%
                    Disagre
                    e
                    5             0      0%
                    Disagree
                    strongly
3.Visitor criteria!!! tell me how much
   you agree or disagree with each
     statement - easy and cheap
 transportation facilites to reach the
               destination
                     1 Agree      4      14%
                     strongly
                     2 Agree     10      36%
                     3            6      21%
                     Neither
                     4            6      21%
                     Disagre
                     e
                     5            2      7%
                     Disagree
                     strongly
4. How did you book your
accommodation in and travel to...
                Travel agent         3   11%

                Tour operator        4   14%

                Part of an           0   0%
                organised group

                Directly with        4   14%
                accommodatio
                n
                Directly with        0   0%
                local tourist
                office

                With help from       1   4%
                friends or
                relatives


                Directly with        3   11%
                airline/ferry/tra
                in operator


                Through the         12   43%
                Internet
                Did not book         0   0%

                Other                1   4%
5.How much or how little an
influence each of the following were
 on your decision to visit a place? - A
            previous visit
                       1A         20   71%
                       major
                       influenc
                       e
                       2 Some      4   14%
                       influenc
                       e
                       3 Not       1   4%
                       much
                       influenc
                       e
                       4 No        2   7%
                       influenc
                       e
                       5 Don’t     0   0%
                       know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
    Advice from friends/relatives
                      1A         7    25%
                      major
                      influenc
                      e
                      2 Some     10   36%
                      influenc
                      e
                      3 Not      4    14%
                      much
                      influenc
                      e
                      4 No       6    21%
                      influenc
                      e
                      5 Don’t    0    0%
                      know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
Articles in a magazine or newspaper
                      1A          0   0%
                      major
                      influenc
                      e
                      2 Some     11   39%
                      influenc
                      e
                      3 Not       7   25%
                      much
                      influenc
                      e
                      4 No        7   25%
                      influenc
                      e
                      5 Don’t     0   0%
                      know
5.How much or how little an influence
  each of the following were on your
      decision to visit a place? -
        Advertisement(s) in a
        magazine/newspaper
                         1A         0    0%
                         major
                         influenc
                         e
                         2 Some     5    18%
                         influenc
                         e
                         3 Not      8    29%
                         much
                         influenc
                         e
                         4 No       12   43%
                         influenc
                         e
                         5 Don’t    0    0%
                         know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
          Tourist brochure
                      1A         1   4%
                      major
                      influenc
                      e
                      2 Some     5   18%
                      influenc
                      e
                      3 Not      9   32%
                      much
                      influenc
                      e
                      4 No       9   32%
                      influenc
                      e
                      5 Don’t    2   7%
                      know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
            Guide book
                       1A         1      4%
                       major
                       influenc
                       e
                       2 Some     8   29%
                       influenc
                       e
                       3 Not      8   29%
                       much
                       influenc
                       e
                       4 No       9   32%
                       influenc
                       e
                       5 Don’t    0      0%
                       know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
         Radio programmes
                       1A          0     0%
                       major
                       influenc
                       e
                       2 Some      3     11%
                       influenc
                       e
                       3 Not       5     18%
                       much
                       influenc
                       e
                       4 No       14     50%
                       influenc
                       e
                       5 Don’t     3     11%
                       know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
  Television programmes/coverage
                      1A         1    4%
                      major
                      influenc
                      e
                      2 Some     4    14%
                      influenc
                      e
                      3 Not      6    21%
                      much
                      influenc
                      e
                      4 No       12   43%
                      influenc
                      e
                      5 Don’t    2    7%
                      know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
       Advertising on television
                      1A         0    0%
                      major
                      influenc
                      e
                      2 Some     3    11%
                      influenc
                      e
                      3 Not      7    25%
                      much
                      influenc
                      e
                      4 No       12   43%
                      influenc
                      e
                      5 Don’t    3    11%
                      know
5.How much or how little an
 influence each of the following were
on your decision to visit a place? - Site
            on the Internet
                      1A          6   21%
                      major
                      influenc
                      e
                      2 Some      7   25%
                      influenc
                      e
                      3 Not       6   21%
                      much
                      influenc
                      e
                      4 No        6   21%
                      influenc
                      e
                      5 Don’t     1   4%
                      know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
      Advice from a travel agent
                    1A          1   4%
                    major
                    influenc
                    e
                    2 Some      4   14%
                    influenc
                    e
                    3 Not       6   21%
                    much
                    influenc
                    e
                    4 No       13   46%
                    influenc
                    e
                    5 Don’t     1   4%
                    know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
    National Tourist Board Office
                       1A         0      0%
                       major
                       influenc
                       e
                       2 Some     4    14%
                       influenc
                       e
                       3 Not      4    14%
                       much
                       influenc
                       e
                       4 No       16   57%
                       influenc
                       e
                       5 Don’t    0      0%
                       know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
      Tourist Information Centre
                      1A         0    0%
                      major
                      influenc
                      e
                      2 Some     3    11%
                      influenc
                      e
                      3 Not      8    29%
                      much
                      influenc
                      e
                      4 No       15   54%
                      influenc
                      e
                      5 Don’t    0    0%
                      know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
            travel blogs
                      1A         2    7%
                      major
                      influenc
                      e
                      2 Some     10   36%
                      influenc
                      e
                      3 Not      6    21%
                      much
                      influenc
                      e
                      4 No       7    25%
                      influenc
                      e
                      5 Don’t    0    0%
                      know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
         facebook fun page
                       1A          2     7%
                       major
                       influenc
                       e
                       2 Some      8     29%
                       influenc
                       e
                       3 Not       4     14%
                       much
                       influenc
                       e
                       4 No       10     36%
                       influenc
                       e
                       5 Don’t     1     4%
                       know
5.How much or how little an
influence each of the following were
  on your decision to visit a place? -
       smartphone application
                      1A         1    4%
                      major
                      influenc
                      e
                      2 Some     3    11%
                      influenc
                      e
                      3 Not      4    14%
                      much
                      influenc
                      e
                      4 No       14   50%
                      influenc
                      e
                      5 Don’t    3    11%
                      know
5.How much or how little an influence
   each of the following were on your
decision to visit a place? - travelling rating
       application (tripadvisor etc)
                             1A            3     11%
                             major
                             influenc
                             e
                             2 Some        8     29%
                             influenc
                             e
                             3 Not         2     7%
                             much
                             influenc
                             e
                             4 No         12     43%
                             influenc
                             e
                             5 Don’t       1     4%
                             know
6.In Which way are you sharing your travelling experiences?
             Youtube video upload                        5        19%
             writing articles in blogs                   3        12%
             travel forums                               4        15%
             Social Media Knowledge                      3        12%
             (Wikipedia, Yahoo!
             Answers, Ask)
             Social News (Digg, Reddit,                  3        12%
             Twitter, Slashdot)
             Social Web Apps for                         6        23%
             Making and Sharing Your
             Travel Plans (trip
             advisor,TripIt,Dopplr,Bum
             ped.in,Globetrooper)

                                   Smartphone apps            1         4%

                                   personal profile in       20         77%
                                   social media Social
                                   Networks
                                   (Facebook,
                                   Myspace, LinkedIn,
                                   Orkut, Care2)

                                   flickr(sharing             5         19%
                                   photos)
                                   email                     13         50%
                                   maps                       1         4%
                                   Social Media               1         4%
                                   Bookmarks
                                   (StumbleUpon,
                                   Delicious, Mister
                                   Wong)
                                   Other                      2         8%
7.Are you influenced by others
travellers sharing experiences from
              Internet?

                 1-   not at all   7   25%
                 2                 6   21%
                 3                 5   18%
                 4                 8   29%
                 5-   Very         2   7%
                      much
8.Reason of following (Like) a Travel
 Brand-hotel-restaurant...in Social
               Media   Coupon/conte
                       sts
                       Loyal
                                          4

                                          5
                                              17%

                                              21%
                       customer of
                       the brand

                       makes me feel      5   21%
                       valuable
                       customer


                       friends are fun    4   17%

                       friend            12   50%
                       recomendatio
                       n
                       New                4   17%
                       offers/product
                       s
                       News,articles.     7   29%

                       interesting       15   63%
                       photos

                       interesting        3   13%
                       videos

                       advertisement      2   8%

                       affiliate          2   8%
                       marketing

                       Other              1   4%
9.Do you know how to scan a QR
            Code?


                Yes         9    32%
                No         17    61%
                A little    2    7%
                bit

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Results marketing reserach english version

  • 2. 1.Age 15-25 2 7% 26-35 2 7% 36-45 4 14% 46-60 15 54% 60> 5 18%
  • 3. 2.Country of Origin England 3 11% Netherlands 6 21% Germany 2 7% Belgium 1 4% Turkey 1 4% Spain 0 0% France 1 4% Sweden 0 0% Finland 0 0% Norway 1 4% Russia 0 0% United States 4 14% Australia 0 0% Denmark 1 4% Switzerland 0 0% China 0 0% Other Europen 3 11% African Country 1 4% Med East 0 0% country United States 4 14% Ireland 0 0% Italy 1 4% other 3 11%
  • 4. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - It’s a safe place to visit 1 Agree 19 68% strongly 2 Agree 8 29% 3 Neither 0 0% 4 Disagre e 1 4% 5 Disagree 0 0% strongly
  • 5. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - People are friendly and hospitable 1 Agree 22 79% strongly 2 Agree 6 21% 3 0 0% Neither 4 0 0% Disagre e 5 0 0% Disagree strongly
  • 6. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - It has good nightlife 1 Agree 6 21% strongly 2 Agree 10 36% 3 8 29% Neither 4 3 11% Disagre e 5 0 0% Disagree strongly
  • 7. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - Prices are too expensive 1 Agree 1 4% strongly 2 Agree 12 43% 3 5 18% Neither 4 8 29% Disagre e 5 2 7% Disagree strongly
  • 8. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - Pleasant weather for sightseeing 1 Agree 19 68% strongly 2 Agree 8 29% 3 1 4% Neither 4 0 0% Disagre e 5 0 0% Disagree strongly
  • 9. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - Plenty of good restaurants available 1 Agree 17 61% strongly 2 Agree 8 29% 3 3 11% Neither 4 0 0% Disagre e 5 0 0% Disagree strongly
  • 10. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - A good variety of visitor attractions 1 Agree 12 43% strongly 2 Agree 14 50% 3 2 7% Neither 4 0 0% Disagre e 5 0 0% Disagree strongly
  • 11. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - It has a rich cultural life 1 Agree 12 43% strongly 2 Agree 12 43% 3 4 14% Neither 4 0 0% Disagre e 5 0 0% Disagree strongly
  • 12. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - There are a lot of museums to visit 1 Agree 5 18% strongly 2 Agree 15 54% 3 7 25% Neither 4 1 4% Disagre e 5 0 0% Disagree strongly
  • 13. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - Educational reasons for visiting 1 Agree 7 25% strongly 2 Agree 8 29% 3 10 36% Neither 4 0 0% Disagre e 5 0 0% Disagree strongly
  • 14. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - rich biodiversity and Enviromental protected area (NATURA etc) 1 Agree 8 29% strongly 2 Agree 15 54% 3 4 14% Neither 4 0 0% Disagre e 5 0 0% Disagree strongly
  • 15. 3.Visitor criteria!!! tell me how much you agree or disagree with each statement - easy and cheap transportation facilites to reach the destination 1 Agree 4 14% strongly 2 Agree 10 36% 3 6 21% Neither 4 6 21% Disagre e 5 2 7% Disagree strongly
  • 16. 4. How did you book your accommodation in and travel to... Travel agent 3 11% Tour operator 4 14% Part of an 0 0% organised group Directly with 4 14% accommodatio n Directly with 0 0% local tourist office With help from 1 4% friends or relatives Directly with 3 11% airline/ferry/tra in operator Through the 12 43% Internet Did not book 0 0% Other 1 4%
  • 17. 5.How much or how little an influence each of the following were on your decision to visit a place? - A previous visit 1A 20 71% major influenc e 2 Some 4 14% influenc e 3 Not 1 4% much influenc e 4 No 2 7% influenc e 5 Don’t 0 0% know
  • 18. 5.How much or how little an influence each of the following were on your decision to visit a place? - Advice from friends/relatives 1A 7 25% major influenc e 2 Some 10 36% influenc e 3 Not 4 14% much influenc e 4 No 6 21% influenc e 5 Don’t 0 0% know
  • 19. 5.How much or how little an influence each of the following were on your decision to visit a place? - Articles in a magazine or newspaper 1A 0 0% major influenc e 2 Some 11 39% influenc e 3 Not 7 25% much influenc e 4 No 7 25% influenc e 5 Don’t 0 0% know
  • 20. 5.How much or how little an influence each of the following were on your decision to visit a place? - Advertisement(s) in a magazine/newspaper 1A 0 0% major influenc e 2 Some 5 18% influenc e 3 Not 8 29% much influenc e 4 No 12 43% influenc e 5 Don’t 0 0% know
  • 21. 5.How much or how little an influence each of the following were on your decision to visit a place? - Tourist brochure 1A 1 4% major influenc e 2 Some 5 18% influenc e 3 Not 9 32% much influenc e 4 No 9 32% influenc e 5 Don’t 2 7% know
  • 22. 5.How much or how little an influence each of the following were on your decision to visit a place? - Guide book 1A 1 4% major influenc e 2 Some 8 29% influenc e 3 Not 8 29% much influenc e 4 No 9 32% influenc e 5 Don’t 0 0% know
  • 23. 5.How much or how little an influence each of the following were on your decision to visit a place? - Radio programmes 1A 0 0% major influenc e 2 Some 3 11% influenc e 3 Not 5 18% much influenc e 4 No 14 50% influenc e 5 Don’t 3 11% know
  • 24. 5.How much or how little an influence each of the following were on your decision to visit a place? - Television programmes/coverage 1A 1 4% major influenc e 2 Some 4 14% influenc e 3 Not 6 21% much influenc e 4 No 12 43% influenc e 5 Don’t 2 7% know
  • 25. 5.How much or how little an influence each of the following were on your decision to visit a place? - Advertising on television 1A 0 0% major influenc e 2 Some 3 11% influenc e 3 Not 7 25% much influenc e 4 No 12 43% influenc e 5 Don’t 3 11% know
  • 26. 5.How much or how little an influence each of the following were on your decision to visit a place? - Site on the Internet 1A 6 21% major influenc e 2 Some 7 25% influenc e 3 Not 6 21% much influenc e 4 No 6 21% influenc e 5 Don’t 1 4% know
  • 27. 5.How much or how little an influence each of the following were on your decision to visit a place? - Advice from a travel agent 1A 1 4% major influenc e 2 Some 4 14% influenc e 3 Not 6 21% much influenc e 4 No 13 46% influenc e 5 Don’t 1 4% know
  • 28. 5.How much or how little an influence each of the following were on your decision to visit a place? - National Tourist Board Office 1A 0 0% major influenc e 2 Some 4 14% influenc e 3 Not 4 14% much influenc e 4 No 16 57% influenc e 5 Don’t 0 0% know
  • 29. 5.How much or how little an influence each of the following were on your decision to visit a place? - Tourist Information Centre 1A 0 0% major influenc e 2 Some 3 11% influenc e 3 Not 8 29% much influenc e 4 No 15 54% influenc e 5 Don’t 0 0% know
  • 30. 5.How much or how little an influence each of the following were on your decision to visit a place? - travel blogs 1A 2 7% major influenc e 2 Some 10 36% influenc e 3 Not 6 21% much influenc e 4 No 7 25% influenc e 5 Don’t 0 0% know
  • 31. 5.How much or how little an influence each of the following were on your decision to visit a place? - facebook fun page 1A 2 7% major influenc e 2 Some 8 29% influenc e 3 Not 4 14% much influenc e 4 No 10 36% influenc e 5 Don’t 1 4% know
  • 32. 5.How much or how little an influence each of the following were on your decision to visit a place? - smartphone application 1A 1 4% major influenc e 2 Some 3 11% influenc e 3 Not 4 14% much influenc e 4 No 14 50% influenc e 5 Don’t 3 11% know
  • 33. 5.How much or how little an influence each of the following were on your decision to visit a place? - travelling rating application (tripadvisor etc) 1A 3 11% major influenc e 2 Some 8 29% influenc e 3 Not 2 7% much influenc e 4 No 12 43% influenc e 5 Don’t 1 4% know
  • 34. 6.In Which way are you sharing your travelling experiences? Youtube video upload 5 19% writing articles in blogs 3 12% travel forums 4 15% Social Media Knowledge 3 12% (Wikipedia, Yahoo! Answers, Ask) Social News (Digg, Reddit, 3 12% Twitter, Slashdot) Social Web Apps for 6 23% Making and Sharing Your Travel Plans (trip advisor,TripIt,Dopplr,Bum ped.in,Globetrooper) Smartphone apps 1 4% personal profile in 20 77% social media Social Networks (Facebook, Myspace, LinkedIn, Orkut, Care2) flickr(sharing 5 19% photos) email 13 50% maps 1 4% Social Media 1 4% Bookmarks (StumbleUpon, Delicious, Mister Wong) Other 2 8%
  • 35. 7.Are you influenced by others travellers sharing experiences from Internet? 1- not at all 7 25% 2 6 21% 3 5 18% 4 8 29% 5- Very 2 7% much
  • 36. 8.Reason of following (Like) a Travel Brand-hotel-restaurant...in Social Media Coupon/conte sts Loyal 4 5 17% 21% customer of the brand makes me feel 5 21% valuable customer friends are fun 4 17% friend 12 50% recomendatio n New 4 17% offers/product s News,articles. 7 29% interesting 15 63% photos interesting 3 13% videos advertisement 2 8% affiliate 2 8% marketing Other 1 4%
  • 37. 9.Do you know how to scan a QR Code? Yes 9 32% No 17 61% A little 2 7% bit