2. Introduction -
Consumer Protection Act, 1986 is an important
Act in the history of the consumer movement in
the country. The Act was made to provide for the
better protection and promotion of consumer
rights through the establishment of consumer
councils and quasi-judicial machinery. It is mile
stone in the history of socio-economic legislation
and directed towards public welfare and public
benefits.
3.
4. It means right to be
protected against the
marketing of goods and
services, which are
hazardous to life and
property.
5. The purchased goods and
services availed of should
not only meet their
immediate needs, but also
fulfill long term interests.
6. It is the responsibility of the
seller to give the complete
information about the product.
7.
8. Before purchasing,
consumers should insist
on the quality of the
products as well as on
the guarantee of the
products and services.