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PM Productivity:
      How to Get Twice as Much
        Done in Half the Time

                            Brian Lawley
                                       y
                    CEO & Founder, 280 Group, LLC
Author, Expert Product Management & The Phenomenal Product Manager

                             1                                       ©2007 280 Group LLC
About Me
•   280 Group LLC
    President & Founder
•   Whistle Communications
    Director of Product Management & Product Marketing
•   Symantec
    Director of Java and C++ tools
•   Apple Computer
    Senior Product Manager, MacOS
•   Claris Corporation (FileMaker, Inc.)
    Marketing Specialist
•   Digidesign, Inc. (division of Avid)
    Manager of US channel sales and marketing
•   Awards, SVPMA, interviews, books, etc.




                                           2             ©2007 280 Group LLC
280 Group
         The Product Marketing & Product Management Experts™

•   Consulting & Contractors
•   Toolkits (P d t M
             (Product Manager’s, R d
                             ’ Roadmaps, L
                                         Launches, B t R i
                                              h    Beta, Reviews)
                                                                )
•   PM Office™
•   Training: public & private
     –    PM Fast Track™
     –    Customer & Market Research
     –    Effective Decision Making
     –    Interactivity & Communication
     –    Market Value Pricing
     –    Personal Strategic Plans For PMs.
     –    Time Management & Productivity
     –    GREAT Demos!
•   Certifications
     –    Agile Certified Product Manager™
     –    Certified Product Manager™
     –    Certified Product Marketing Manager™
     –    Self-Study & In-Person Courses




                                                 3                  ©2007 280 Group LLC
Product Management

•   Overworked?
•   Fire Drills?
•   Inundated with email?
•   Massive To-Do List?
•   Too many priorities?




                        4      ©2007 280 Group LLC
The Goal

•   Focus on the important
•   Free up time
          p
•   Reduce stress
•   Rewards




                        5    ©2007 280 Group LLC
Where Are You?
  titude
Att




             Productivity
                 6          ©2007 280 Group LLC
Productivity = Deliverables

•   Strategic plans
•   High-impact p j
      g      p    projects
•   Critical tasks
•   Important deadlines
      p




        NOT your day to day work
                             7       ©2007 280 Group LLC
Top 10 Ways To
   p       y
Boost Productivity



        8            ©2007 280 Group LLC
1. Master Email

•   Process 3X per day
•   Separate work & personal
•   Turn off notifications
•   Process email rapidly & empty your mail box
     –    Delete
     –    Short response s (1 minute or less)
     –    Read later
     –    Turn it into a task

•   Keyboard shortcuts
    (Alt S, F9, Ctrl1, Ctrl2, Ctrl3, Shift Ctrl M, Ctrl F, Ctrl R, Ctrl Shift R)

•   Avoid long threads
•   Read once a week
•   Every night & Fridays




                                                            9                      ©2007 280 Group LLC
2. Master Outlook (or ?)

•   Many features
•       p
    Complex
•   Not well-understood
•   Take a few hours




                          10       ©2007 280 Group LLC
3. Work From One To-do List

• Competing sources:
  –   To-do list
  –   Voicemail
      V i      il
  –   Email
  –   Random fire drills

• Turn everything into tasks
• Single source to prioritize
• Capture projects and ideas



                           11       ©2007 280 Group LLC
4. Prioritize Using a System

• Total Workday Control
• Franklin Planner System
   –   A = must do today
   –   B = would like to do today
   –   C = not important today
                 p            y
   –   Rank A & B items 1-5
• Prioritize first thing in the morning
• D ’t revisit B’
  Don’t     i it B’s
• Adjust A items as day goes on



                                12        ©2007 280 Group LLC
5. Master Meetings

•   Opt out whenever possible
•   If you can’t opt out, go first or last
•   Make your meetings 30 minutes
           y           g
•   Notes
     –   Action items
     –   Decisions
     –   Send immediately
         S di       di t l
     –   MS OneNote
•   Off-topic discussions offline
•   Meeting rules
     –   5 minute grace period
     –   Public humiliation
     –   Action items
•   Donuts
    D   t


                                         13   ©2007 280 Group LLC
6. Don't Reinvent the Wheel

•    Templates
•    Archive
•    Training
            g
•    Books
•    280 Resources
     – PMA listings
     – White papers
     – Free templates
•    Blogs
•    Newsletters
•    PM Conferences


    Leverage is the key!
                           14         ©2007 280 Group LLC
7. Use & Master Great Tools

• Fast computer, big screen
       comp ter
• Smartphone
• S ft
  Software
  –   Snagit
  –   AddressGrabber
  –   Lookout (or Outlook 2007)
  –   Desktop search
  –   Instant search
• Keyboard s o tcuts
   eyboa d shortcuts
• Dedicate one day
                          15        ©2007 280 Group LLC
8. Learn to be Politely Rude

•   Salespeople
•   Headhunters
•   Time-wasters
•   Emails




                   16                ©2007 280 Group LLC
9. Stick to a Routine
•   Email 3X/day
•   Web 2X/day
•   Planning
     – Daily
     – Weekly
•   Thinking time
•   Reading time
     – Filed emails
     – Google news search
•   Time away from office
•   Strategy & big projects




                              17        ©2007 280 Group LLC
10. Get Help

•   Contractor
•   Consultant
•   Admin
•   Junior PM
•   Mentoring
•   Peers
•   PMAs


                      18        ©2007 280 Group LLC
One Last Tip…


Set deadlines for yourself!




            19                ©2007 280 Group LLC
280 Group Resources

•   Free templates and white papers
•   2009 Product Management Survey Results
•   PM Job listing sites
•   280 Group Product Management 2.0 Newsletter
•   280 LinkedIn Group
•   Product Management 2.0 Blog
•   Books
•   PMA listings


       Go to www.280group.com in the “Resources” section.



                              20                       ©2007 280 Group LLC
Questions




     Brian Lawley
 CEO, 280 Group LLC
                p
brian @ 280group.com     The Product Marketing & Product Management Experts™
  www.280group.com
     408-834-7518               Consulting ● Contractors ● Training ● Templates

                                                                              ©2007 280 Group LLC

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Product Manager: Productivity

  • 1. PM Productivity: How to Get Twice as Much Done in Half the Time Brian Lawley y CEO & Founder, 280 Group, LLC Author, Expert Product Management & The Phenomenal Product Manager 1 ©2007 280 Group LLC
  • 2. About Me • 280 Group LLC President & Founder • Whistle Communications Director of Product Management & Product Marketing • Symantec Director of Java and C++ tools • Apple Computer Senior Product Manager, MacOS • Claris Corporation (FileMaker, Inc.) Marketing Specialist • Digidesign, Inc. (division of Avid) Manager of US channel sales and marketing • Awards, SVPMA, interviews, books, etc. 2 ©2007 280 Group LLC
  • 3. 280 Group The Product Marketing & Product Management Experts™ • Consulting & Contractors • Toolkits (P d t M (Product Manager’s, R d ’ Roadmaps, L Launches, B t R i h Beta, Reviews) ) • PM Office™ • Training: public & private – PM Fast Track™ – Customer & Market Research – Effective Decision Making – Interactivity & Communication – Market Value Pricing – Personal Strategic Plans For PMs. – Time Management & Productivity – GREAT Demos! • Certifications – Agile Certified Product Manager™ – Certified Product Manager™ – Certified Product Marketing Manager™ – Self-Study & In-Person Courses 3 ©2007 280 Group LLC
  • 4. Product Management • Overworked? • Fire Drills? • Inundated with email? • Massive To-Do List? • Too many priorities? 4 ©2007 280 Group LLC
  • 5. The Goal • Focus on the important • Free up time p • Reduce stress • Rewards 5 ©2007 280 Group LLC
  • 6. Where Are You? titude Att Productivity 6 ©2007 280 Group LLC
  • 7. Productivity = Deliverables • Strategic plans • High-impact p j g p projects • Critical tasks • Important deadlines p NOT your day to day work 7 ©2007 280 Group LLC
  • 8. Top 10 Ways To p y Boost Productivity 8 ©2007 280 Group LLC
  • 9. 1. Master Email • Process 3X per day • Separate work & personal • Turn off notifications • Process email rapidly & empty your mail box – Delete – Short response s (1 minute or less) – Read later – Turn it into a task • Keyboard shortcuts (Alt S, F9, Ctrl1, Ctrl2, Ctrl3, Shift Ctrl M, Ctrl F, Ctrl R, Ctrl Shift R) • Avoid long threads • Read once a week • Every night & Fridays 9 ©2007 280 Group LLC
  • 10. 2. Master Outlook (or ?) • Many features • p Complex • Not well-understood • Take a few hours 10 ©2007 280 Group LLC
  • 11. 3. Work From One To-do List • Competing sources: – To-do list – Voicemail V i il – Email – Random fire drills • Turn everything into tasks • Single source to prioritize • Capture projects and ideas 11 ©2007 280 Group LLC
  • 12. 4. Prioritize Using a System • Total Workday Control • Franklin Planner System – A = must do today – B = would like to do today – C = not important today p y – Rank A & B items 1-5 • Prioritize first thing in the morning • D ’t revisit B’ Don’t i it B’s • Adjust A items as day goes on 12 ©2007 280 Group LLC
  • 13. 5. Master Meetings • Opt out whenever possible • If you can’t opt out, go first or last • Make your meetings 30 minutes y g • Notes – Action items – Decisions – Send immediately S di di t l – MS OneNote • Off-topic discussions offline • Meeting rules – 5 minute grace period – Public humiliation – Action items • Donuts D t 13 ©2007 280 Group LLC
  • 14. 6. Don't Reinvent the Wheel • Templates • Archive • Training g • Books • 280 Resources – PMA listings – White papers – Free templates • Blogs • Newsletters • PM Conferences Leverage is the key! 14 ©2007 280 Group LLC
  • 15. 7. Use & Master Great Tools • Fast computer, big screen comp ter • Smartphone • S ft Software – Snagit – AddressGrabber – Lookout (or Outlook 2007) – Desktop search – Instant search • Keyboard s o tcuts eyboa d shortcuts • Dedicate one day 15 ©2007 280 Group LLC
  • 16. 8. Learn to be Politely Rude • Salespeople • Headhunters • Time-wasters • Emails 16 ©2007 280 Group LLC
  • 17. 9. Stick to a Routine • Email 3X/day • Web 2X/day • Planning – Daily – Weekly • Thinking time • Reading time – Filed emails – Google news search • Time away from office • Strategy & big projects 17 ©2007 280 Group LLC
  • 18. 10. Get Help • Contractor • Consultant • Admin • Junior PM • Mentoring • Peers • PMAs 18 ©2007 280 Group LLC
  • 19. One Last Tip… Set deadlines for yourself! 19 ©2007 280 Group LLC
  • 20. 280 Group Resources • Free templates and white papers • 2009 Product Management Survey Results • PM Job listing sites • 280 Group Product Management 2.0 Newsletter • 280 LinkedIn Group • Product Management 2.0 Blog • Books • PMA listings Go to www.280group.com in the “Resources” section. 20 ©2007 280 Group LLC
  • 21. Questions Brian Lawley CEO, 280 Group LLC p brian @ 280group.com The Product Marketing & Product Management Experts™ www.280group.com 408-834-7518 Consulting ● Contractors ● Training ● Templates ©2007 280 Group LLC