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   The New Metrics of Sustainable Business


Context-Based Metrics: Taking
Sustainability Literally
Mark McElroy, PhD, Executive Director, Center for Sustainable
Organizations
CONTEXT-BASED METRICS:
        TAKING SUSTAINABILITY LITERALLY



                      Mark W. McElroy, PhD

           Sustainable Business Metrics Event
The Wharton School, University of Pennsylvania
                              Philadelphia, PA
                             October 24, 2011
2




My Agenda
 To call attention to the presence of an intellectual crisis in
 sustainability measurement, management and reporting




                      Copyright © 2011 Center for Sustainable Organizations
                       Reproduction Without Permission Strictly Prohibited
3




My Agenda
 To call attention to the presence of an intellectual crisis in
 sustainability measurement, management and reporting

 To describe a solution to the crisis: context-based metrics
 (CBMs) and some examples of how they work




                      Copyright © 2011 Center for Sustainable Organizations
                       Reproduction Without Permission Strictly Prohibited
4




My Agenda
 To call attention to the presence of an intellectual crisis in
 sustainability measurement, management and reporting

 To describe a solution to the crisis: context-based metrics
 (CBMs) and some examples of how they work

 To use recent events in my own interactions with GRI as a way
 of explaining the situation further and what should be done
 about it



                      Copyright © 2011 Center for Sustainable Organizations
                       Reproduction Without Permission Strictly Prohibited
5




First, the crisis…
 Mainstream sustainability measurement and reporting (SMR)
 practice fails to accomplish the one thing it sets out to do
  •   Which is make it possible to measure and report the sustainability
      performance of organizations




                         Copyright © 2011 Center for Sustainable Organizations
                          Reproduction Without Permission Strictly Prohibited
6




First, the crisis…
 Mainstream sustainability measurement and reporting (SMR)
 practice fails to accomplish the one thing it sets out to do
  •   Which is make it possible to measure and report the sustainability
      performance of organizations
 It fails because it does not measure performance against
 norms, standards or thresholds for what performance would
 have to be in order to be sustainable
  •   Standards of performance are missing!




                         Copyright © 2011 Center for Sustainable Organizations
                          Reproduction Without Permission Strictly Prohibited
7




First, the crisis…
 Mainstream sustainability measurement and reporting (SMR)
 practice fails to accomplish the one thing it sets out to do
  •   Which is make it possible to measure and report the sustainability
      performance of organizations
 It fails because it does not measure performance against
 norms, standards or thresholds for what performance would
 have to be in order to be sustainable
  •   Standards of performance are missing!
 Worse yet, the leading international standard for SMR (GRI)
 strongly advocates for an approach to SMR that measures and
 reports performance against such things, but fails to enforce it!

                         Copyright © 2011 Center for Sustainable Organizations
                          Reproduction Without Permission Strictly Prohibited
8




Sustainability Context
 Norms, standards or thresholds for what sustainability performance would
 have to be in order to be sustainable is known as ‘sustainability context’ in
 the language of SMR




                         Copyright © 2011 Center for Sustainable Organizations
                          Reproduction Without Permission Strictly Prohibited
9




Sustainability Context
 Norms, standards or thresholds for what sustainability performance would
  have to be in order to be sustainable is known as ‘sustainability context’ in
  the language of SMR
 Global Reporting Initiative (GRI):
       • Performance information should be placed in context.




                          Copyright © 2011 Center for Sustainable Organizations
                           Reproduction Without Permission Strictly Prohibited
10




Sustainability Context
 Norms, standards or thresholds for what sustainability performance would
  have to be in order to be sustainable is known as ‘sustainability context’ in
  the language of SMR
 Global Reporting Initiative (GRI):
       • Performance information should be placed in context.
       • The underlying question of sustainability reporting is how an
         organization contributes to the improvement or deterioration of
         economic, environmental, and social conditions at the local, regional,
         or global level.




                         Copyright © 2011 Center for Sustainable Organizations
                          Reproduction Without Permission Strictly Prohibited
11




Sustainability Context
 Norms, standards or thresholds for what sustainability performance would
  have to be in order to be sustainable is known as ‘sustainability context’ in
  the language of SMR
 Global Reporting Initiative (GRI):
       • Performance information should be placed in context.
       • The underlying question of sustainability reporting is how an
         organization contributes to the improvement or deterioration of
         economic, environmental, and social conditions at the local, regional,
         or global level.
       • Simply reporting on trends in individual performance (or the
         efficiency of the organization) will fail to respond to this underlying
         question.




                         Copyright © 2011 Center for Sustainable Organizations
                          Reproduction Without Permission Strictly Prohibited
12




Sustainability Context
 Norms, standards or thresholds for what sustainability performance would
  have to be in order to be sustainable is known as ‘sustainability context’ in
  the language of SMR
 Global Reporting Initiative (GRI):
       • Performance information should be placed in context.
       • The underlying question of sustainability reporting is how an
         organization contributes to the improvement or deterioration of
         economic, environmental, and social conditions at the local, regional,
         or global level.
       • Simply reporting on trends in individual performance (or the
         efficiency of the organization) will fail to respond to this underlying
         question.
       • Reporting organizations should therefore seek ways to express their
         individual performance in relation to broader environmental and
         social sustainability.
                         Copyright © 2011 Center for Sustainable Organizations
                          Reproduction Without Permission Strictly Prohibited
13




Sustainability context can be determined by, among
other things, expressing performance in terms of:


  “Organizational performance in relation to information about
  economic, environmental, and social conditions in relevant
  locations, e.g., discussing water consumption in relation to
  available supply in a particular location”

                                                  GRI G3.1, Technical Protocol




                   Copyright © 2011 Center for Sustainable Organizations
                    Reproduction Without Permission Strictly Prohibited
14




Sticking With Water…
 Most organizations report water use in terms of volumes
 consumed, but not in context




                    Copyright © 2011 Center for Sustainable Organizations
                     Reproduction Without Permission Strictly Prohibited
15




Sticking With Water…
 Most organizations report water use in terms of volumes
  consumed, but not in context
 Measures of renewable supplies in locations where they do
  business are usually omitted…




                    Copyright © 2011 Center for Sustainable Organizations
                     Reproduction Without Permission Strictly Prohibited
16




Sticking With Water…
 Most organizations report water use in terms of volumes
  consumed, but not in context
 Measures of renewable supplies in locations where they do
  business are usually omitted…
 As are allocations of available renewable supplies to specific
  organizations or facilities




                     Copyright © 2011 Center for Sustainable Organizations
                      Reproduction Without Permission Strictly Prohibited
17




Sticking With Water…
 Most organizations report water use in terms of volumes
  consumed, but not in context
 Measures of renewable supplies in locations where they do
  business are usually omitted…
 As are allocations of available renewable supplies to specific
  organizations or facilities
 But isn’t this the kind of information a sustainability report
  should include in order to be meaningful?
  •   Question is: Are an organization’s impacts on vital resources in the
      world sustainable relative to some locally relevant threshold?
  •   How can we possibly know, if their measurements and reports exclude
      such basic information about the resources being impacted?
                        Copyright © 2011 Center for Sustainable Organizations
                         Reproduction Without Permission Strictly Prohibited
18




Context-Based Metrics (CBMs)

                    Sustainability Quotients


       A                  (Actual impacts on vital resources)
    S=
       N                  (Normative impacts on vital resources)



     All scores plot to a quantitative sustainability performance
         scale and are mathematically manipulable as such



                    Copyright © 2011 Center for Sustainable Organizations
                     Reproduction Without Permission Strictly Prohibited
19




A Water-Related CBM, e.g.

               Sustainability Quotients


   A     (Actual water consumed in a watershed)
S=
   N     (An allocation of available renewable water resources in
          the same watershed, i.e., a threshold tied to supplies)


         Any quotient score of < 1.0 = Sustainable
        Any quotient score of > 1.0 = Unsustainable


               Copyright © 2011 Center for Sustainable Organizations
                Reproduction Without Permission Strictly Prohibited
20




GIS functionality
     used to
   determine
   renewable
    levels of
  precipitation
 in watersheds
   of interest*

                    Copyright © 2011 Center for Sustainable Organizations
                     Reproduction Without Permission Strictly Prohibited
21




GIS functionality
  also used in
combination with
 census data to
determine human
   populations
 in watersheds

                    Copyright © 2011 Center for Sustainable Organizations
                     Reproduction Without Permission Strictly Prohibited
22




GIS functionality
   then used to
 determine per
 capita levels of
     available
renewable water
  resources per
    watershed
                    Copyright © 2011 Center for Sustainable Organizations
                     Reproduction Without Permission Strictly Prohibited
23




Context-
 Based
Metrics




Eco-Eff.
 Metric




           Copyright © 2011 Center for Sustainable Organizations
            Reproduction Without Permission Strictly Prohibited
24




What I Mean by Context
     Sustainability context consists of (a)
     who an organization’s stakeholders
     are, (b) the resources they rely on to
     meet their basic needs, and (c)
     norms, standards or thresholds for
     what an organization’s proportionate
     impacts on such resources ought to
     be in order to ensure stakeholder
     well-being (i.e., to be sustainable).


              Copyright © 2011 Center for Sustainable Organizations
               Reproduction Without Permission Strictly Prohibited
25




GRI’s ‘Report or Explain’ Campaign




             Copyright © 2011 Center for Sustainable Organizations
              Reproduction Without Permission Strictly Prohibited
26




Our ‘Enforce or Explain’ Campaign




            Copyright © 2011 Center for Sustainable Organizations
             Reproduction Without Permission Strictly Prohibited
27



Our Enforce or Explain Campaign (cont.)




             Copyright © 2011 Center for Sustainable Organizations
              Reproduction Without Permission Strictly Prohibited
28




Critique of GRI Response
 Reaffirms its commitment to context as a key principle for
 reporting




                     Copyright © 2011 Center for Sustainable Organizations
                      Reproduction Without Permission Strictly Prohibited
29




Critique of GRI Response
 Reaffirms its commitment to context as a key principle for
  reporting
 But fails to acknowledge its indifference as to whether or not
  reports actually contain context, not to mention the fact that
  its failure to enforce context means that most reports do not
  report sustainability performance at all – a serious problem!




                     Copyright © 2011 Center for Sustainable Organizations
                      Reproduction Without Permission Strictly Prohibited
30




Critique of GRI Response
 Reaffirms its commitment to context as a key principle for
  reporting
 But fails to acknowledge its indifference as to whether or not
  reports actually contain context, not to mention the fact that
  its failure to enforce context means that most reports do not
  report sustainability performance at all – a serious problem!
 Claims that it should not judge the quality of reports
  •   And yet it already does through its Application Check program
  •   And why shouldn’t GRI judge the quality of reporting at least in terms of
      adherence to the standard it created and maintains?
  •   Is FASB violating its independence when it tells us (and enforces) that
      Income Statements must include costs, not just revenue?

                         Copyright © 2011 Center for Sustainable Organizations
                          Reproduction Without Permission Strictly Prohibited
31




Conclusions
 Most sustainability reports (and standards) are context-free
 and therefore do not report on sustainability performance at all




                     Copyright © 2011 Center for Sustainable Organizations
                      Reproduction Without Permission Strictly Prohibited
32




Conclusions
 Most sustainability reports (and standards) are context-free
  and therefore do not report on sustainability performance at all
 Instead, they report on eco-efficiency, social benevolence,
  citizenship, product impacts and sometimes monetized impacts




                     Copyright © 2011 Center for Sustainable Organizations
                      Reproduction Without Permission Strictly Prohibited
33




Conclusions
 Most sustainability reports (and standards) are context-free
  and therefore do not report on sustainability performance at all
 Instead, they report on eco-efficiency, social benevolence,
  citizenship, product impacts and sometimes monetized impacts
 Context-based methods and metrics do exist, however:
  •   Ecological Footprint Method
  •   Social Footprint Method
  •   Context-Based Sustainability , or CBS (a context-based TBL method)




                        Copyright © 2011 Center for Sustainable Organizations
                         Reproduction Without Permission Strictly Prohibited
34




Conclusions
 Most sustainability reports (and standards) are context-free
  and therefore do not report on sustainability performance at all
 Instead, they report on eco-efficiency, social benevolence,
  citizenship, product impacts and sometimes monetized impacts
 Context-based methods and metrics do exist, however:
  •   Ecological Footprint Method
  •   Social Footprint Method
  •   Context-Based Sustainability , or CBS (a context-based TBL method)
 Forthcoming Bright Exchange capital market in the Netherlands
 will require the practice of CBS by listed companies


                        Copyright © 2011 Center for Sustainable Organizations
                         Reproduction Without Permission Strictly Prohibited
35




                                      Thank You!




Copyright © 2011 Center for Sustainable Organizations
 Reproduction Without Permission Strictly Prohibited
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         Thank You to Our Event Partners
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[Slidecast] Context-Based Metrics: Taking Sustainability Literally

  • 1. Produced by The New Metrics of Sustainable Business Context-Based Metrics: Taking Sustainability Literally Mark McElroy, PhD, Executive Director, Center for Sustainable Organizations
  • 2. CONTEXT-BASED METRICS: TAKING SUSTAINABILITY LITERALLY Mark W. McElroy, PhD Sustainable Business Metrics Event The Wharton School, University of Pennsylvania Philadelphia, PA October 24, 2011
  • 3. 2 My Agenda  To call attention to the presence of an intellectual crisis in sustainability measurement, management and reporting Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 4. 3 My Agenda  To call attention to the presence of an intellectual crisis in sustainability measurement, management and reporting  To describe a solution to the crisis: context-based metrics (CBMs) and some examples of how they work Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 5. 4 My Agenda  To call attention to the presence of an intellectual crisis in sustainability measurement, management and reporting  To describe a solution to the crisis: context-based metrics (CBMs) and some examples of how they work  To use recent events in my own interactions with GRI as a way of explaining the situation further and what should be done about it Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 6. 5 First, the crisis…  Mainstream sustainability measurement and reporting (SMR) practice fails to accomplish the one thing it sets out to do • Which is make it possible to measure and report the sustainability performance of organizations Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 7. 6 First, the crisis…  Mainstream sustainability measurement and reporting (SMR) practice fails to accomplish the one thing it sets out to do • Which is make it possible to measure and report the sustainability performance of organizations  It fails because it does not measure performance against norms, standards or thresholds for what performance would have to be in order to be sustainable • Standards of performance are missing! Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 8. 7 First, the crisis…  Mainstream sustainability measurement and reporting (SMR) practice fails to accomplish the one thing it sets out to do • Which is make it possible to measure and report the sustainability performance of organizations  It fails because it does not measure performance against norms, standards or thresholds for what performance would have to be in order to be sustainable • Standards of performance are missing!  Worse yet, the leading international standard for SMR (GRI) strongly advocates for an approach to SMR that measures and reports performance against such things, but fails to enforce it! Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 9. 8 Sustainability Context  Norms, standards or thresholds for what sustainability performance would have to be in order to be sustainable is known as ‘sustainability context’ in the language of SMR Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 10. 9 Sustainability Context  Norms, standards or thresholds for what sustainability performance would have to be in order to be sustainable is known as ‘sustainability context’ in the language of SMR  Global Reporting Initiative (GRI): • Performance information should be placed in context. Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 11. 10 Sustainability Context  Norms, standards or thresholds for what sustainability performance would have to be in order to be sustainable is known as ‘sustainability context’ in the language of SMR  Global Reporting Initiative (GRI): • Performance information should be placed in context. • The underlying question of sustainability reporting is how an organization contributes to the improvement or deterioration of economic, environmental, and social conditions at the local, regional, or global level. Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 12. 11 Sustainability Context  Norms, standards or thresholds for what sustainability performance would have to be in order to be sustainable is known as ‘sustainability context’ in the language of SMR  Global Reporting Initiative (GRI): • Performance information should be placed in context. • The underlying question of sustainability reporting is how an organization contributes to the improvement or deterioration of economic, environmental, and social conditions at the local, regional, or global level. • Simply reporting on trends in individual performance (or the efficiency of the organization) will fail to respond to this underlying question. Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 13. 12 Sustainability Context  Norms, standards or thresholds for what sustainability performance would have to be in order to be sustainable is known as ‘sustainability context’ in the language of SMR  Global Reporting Initiative (GRI): • Performance information should be placed in context. • The underlying question of sustainability reporting is how an organization contributes to the improvement or deterioration of economic, environmental, and social conditions at the local, regional, or global level. • Simply reporting on trends in individual performance (or the efficiency of the organization) will fail to respond to this underlying question. • Reporting organizations should therefore seek ways to express their individual performance in relation to broader environmental and social sustainability. Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 14. 13 Sustainability context can be determined by, among other things, expressing performance in terms of: “Organizational performance in relation to information about economic, environmental, and social conditions in relevant locations, e.g., discussing water consumption in relation to available supply in a particular location” GRI G3.1, Technical Protocol Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 15. 14 Sticking With Water…  Most organizations report water use in terms of volumes consumed, but not in context Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 16. 15 Sticking With Water…  Most organizations report water use in terms of volumes consumed, but not in context  Measures of renewable supplies in locations where they do business are usually omitted… Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 17. 16 Sticking With Water…  Most organizations report water use in terms of volumes consumed, but not in context  Measures of renewable supplies in locations where they do business are usually omitted…  As are allocations of available renewable supplies to specific organizations or facilities Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 18. 17 Sticking With Water…  Most organizations report water use in terms of volumes consumed, but not in context  Measures of renewable supplies in locations where they do business are usually omitted…  As are allocations of available renewable supplies to specific organizations or facilities  But isn’t this the kind of information a sustainability report should include in order to be meaningful? • Question is: Are an organization’s impacts on vital resources in the world sustainable relative to some locally relevant threshold? • How can we possibly know, if their measurements and reports exclude such basic information about the resources being impacted? Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 19. 18 Context-Based Metrics (CBMs) Sustainability Quotients A (Actual impacts on vital resources) S= N (Normative impacts on vital resources) All scores plot to a quantitative sustainability performance scale and are mathematically manipulable as such Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 20. 19 A Water-Related CBM, e.g. Sustainability Quotients A (Actual water consumed in a watershed) S= N (An allocation of available renewable water resources in the same watershed, i.e., a threshold tied to supplies) Any quotient score of < 1.0 = Sustainable Any quotient score of > 1.0 = Unsustainable Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 21. 20 GIS functionality used to determine renewable levels of precipitation in watersheds of interest* Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 22. 21 GIS functionality also used in combination with census data to determine human populations in watersheds Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 23. 22 GIS functionality then used to determine per capita levels of available renewable water resources per watershed Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 24. 23 Context- Based Metrics Eco-Eff. Metric Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 25. 24 What I Mean by Context Sustainability context consists of (a) who an organization’s stakeholders are, (b) the resources they rely on to meet their basic needs, and (c) norms, standards or thresholds for what an organization’s proportionate impacts on such resources ought to be in order to ensure stakeholder well-being (i.e., to be sustainable). Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 26. 25 GRI’s ‘Report or Explain’ Campaign Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 27. 26 Our ‘Enforce or Explain’ Campaign Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 28. 27 Our Enforce or Explain Campaign (cont.) Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 29. 28 Critique of GRI Response  Reaffirms its commitment to context as a key principle for reporting Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 30. 29 Critique of GRI Response  Reaffirms its commitment to context as a key principle for reporting  But fails to acknowledge its indifference as to whether or not reports actually contain context, not to mention the fact that its failure to enforce context means that most reports do not report sustainability performance at all – a serious problem! Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 31. 30 Critique of GRI Response  Reaffirms its commitment to context as a key principle for reporting  But fails to acknowledge its indifference as to whether or not reports actually contain context, not to mention the fact that its failure to enforce context means that most reports do not report sustainability performance at all – a serious problem!  Claims that it should not judge the quality of reports • And yet it already does through its Application Check program • And why shouldn’t GRI judge the quality of reporting at least in terms of adherence to the standard it created and maintains? • Is FASB violating its independence when it tells us (and enforces) that Income Statements must include costs, not just revenue? Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 32. 31 Conclusions  Most sustainability reports (and standards) are context-free and therefore do not report on sustainability performance at all Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 33. 32 Conclusions  Most sustainability reports (and standards) are context-free and therefore do not report on sustainability performance at all  Instead, they report on eco-efficiency, social benevolence, citizenship, product impacts and sometimes monetized impacts Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 34. 33 Conclusions  Most sustainability reports (and standards) are context-free and therefore do not report on sustainability performance at all  Instead, they report on eco-efficiency, social benevolence, citizenship, product impacts and sometimes monetized impacts  Context-based methods and metrics do exist, however: • Ecological Footprint Method • Social Footprint Method • Context-Based Sustainability , or CBS (a context-based TBL method) Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 35. 34 Conclusions  Most sustainability reports (and standards) are context-free and therefore do not report on sustainability performance at all  Instead, they report on eco-efficiency, social benevolence, citizenship, product impacts and sometimes monetized impacts  Context-based methods and metrics do exist, however: • Ecological Footprint Method • Social Footprint Method • Context-Based Sustainability , or CBS (a context-based TBL method)  Forthcoming Bright Exchange capital market in the Netherlands will require the practice of CBS by listed companies Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
  • 36. 35 Thank You! Copyright © 2011 Center for Sustainable Organizations Reproduction Without Permission Strictly Prohibited
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