Deposit scheme project report

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1.Executive Summary
This Summer Internship project report is prepared at “The Sangamner
Merchants’ Co-operative Bank Sangamner” on “Customer Prefrence toward
Various Deposits Schemes” as a part of curriculum of the MBA program. This report
is prepared by personal experience information taken from SMBANKwebsites,
Financial report, Questionnaire and help of senior officer. Deposit means save today
for tomorrow. So, deposit schemes are the main source of bank .In fact, Deposits
account for most of the “money supply” in use today. Through deposit schemes you
can save little every month to build up the desired corpus to meet your future
requirement of fund.
In this report, Researcher had thrown light on the customer Prefrence
various deposits schemes offer by The Sangamner Merchant’s Co-operative Bank .To
understand the customer Prefrence towards various deposit scheme whole study of
bank is done. Firstly Researcher defines the objective like:
1) To study the concept of Deposit and Various types of deposit scheme
offered by SMBANK.
2) To know the customer awareness level and difference in behavior of
customer of SMBANK.
For Detail study of Organization Profile Report is refer in that studied ,History of
SMBANK, Board of Director, Award receive to the bank, How many branches of that
bank, what is product and services of bank and various types of Deposit Schemes
Long term and short term and interest rate according to period. Through Theorotical
Background understand the concept of Indian Banking Structure especially Co-
operative bank.
In Research Methodology Researcher used Primary data and Secondary Data
to collect information .In Primary Data Researcher refer Questionnaire with 90
sample size and in Secondary Data Researcher refer Bank website, Annual Report of
the bank. From collected information Data analysis and interpretation is done.
After Data analysis and interpretation no of findings are found like:
1) Large no. of men is make investment in FD according to women.
2) Most of peoples are not aware of all deposit scheme which are provided by
SMBANK
3) Large number of peoples used Nirantar Deposit schemes for investment.

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4) Customer satisfaction level is good.
According to Findings some suggestion are given to the bank:
1) To create awareness about various deposit scheme offered by SMBANK.
2) To send intimation to the customer before maturity of FD.
Through this research, Researcher concludes that SMBANK offered various deposit
schemes to their customer with interesting interest rate. Customer Awareness level
and Satisfaction level is good.

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2.Objective of Study
1. To understand the concept of deposits & deposits schemes.
2. To study various types DEPOSIT schemes offered by The Sangamner
Merchant’s Co-operative Bank & to survey customer Prefrence towards
various types of deposit schemes offered by SMBANK.
3. To identify the most popular deposit scheme preferred by customer among
the various schemes.
4. To know SMBANK, customer awareness level towards deposit schemes.
5. To Analyze the difference in behavior of customer of SMBANK..

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3. ORGANISATION PROFILE
Name of the Bank : The Sangamner Merchants’ Co-op Bank Ltd.
Address : Indira Gandhi Road, P.B NO.13, Sangamner-
422
605, Dist. - Ahamadanagar.
Date of Reg.No : 26/11/1965, ANR/BNK-107
Date & No of R.B.I
Licence : 18/08/1986 U.B.D MH 500P
Jurisdiction : Ahamadanagar, Nasik, Pune & Aurangabad.
Staff : 74
Sub Staff : 27
CEO : Shri. Dhyaneshwar Narayan Suram
Email : sangamner@smbank.in
No. of Branches : 1+7=8(with Head office)
Branches of The Bank : Akole Branch
Bajarpeth Branch
Sinner Branch
Rahata Branch
Akole Branch
Ghulewadi Branch
Chakan Branch

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The Sangamner Merchants’ Co-operative Bank Ltd.
,Sangamner
3.1 History of The Sangamner Merchants’ Co-operative Bank
Sangamner
Through the Sangamner Association in 1962-63, the idea was to have a
financial institution helping merchants in the city of Sangamner. At that time, “Nagar
Urban Bank” was the only bank associated with the business class in Sangamner city,
but the bank business was running from Nagar and there was delay in getting the
work done from the customer. At the thought of Sangamner City, the bank should be
a bank to help small traders, and on May 16, 1966, the bank was formed as “The
Sangamner Merchant Co-operative Bank Ltd, Sangamner”.
At the time of registration of the bank, the word Merchant Bank was criticized at the
government level. The merchant bank and the founding board of the bank, for the
name of “Merchant Bank”, had to fight Sangamner Merchant with the name
“Merchants” with the help of the then Minister of State for Cooperation, Mr B.J.
Khatal. The Sangamner Bank emerged.
The merchants in 30 to 40 years of age have come together and merchant
banks have come together. Today we are looking at all of our fruits. The bank has
been linked from the beginning to the general merchants. The bank started
functioning on the small capital of 211 members, Rs 44000 per share capital and Rs
174000. Small business owners, professionals, new businessmen, young people,
traffic vendors By this everyone distribution of loans made by the Bank to help to
business growth. The merchant bank of Sangamner city is also the destination of the
merchant bank in the prosperity of Sangamner city and the emergence of the
economy. Hence, traders from the city of Sangamner say that the bank is involved in
various social activities.
Bank founder and president LATE Onkaranathaji Malapani, Vice President of
Babusetha Mehta , LATE. Ramnathji Somani , LATE .Radhakisan kalda, LATE.
Sivanathaji Padtani, Mr Bansilala Parakh, LATE. Narasingadasaji Kalantri, LATE.
Dagaduramaji Bhandari, Rameshwarji Zanvar , Mr Radhesyamaji Agarwal are those
ten dignitaries initial founding Board Were there. The contribution of Sangamner
Merchant Association & founder , LATE. Pannalalji Lahoti, LATE. Muralithheth
Popale, Shr. Babusheth Rasidkhan Pathan

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Today, Sangamner Merchant Bank has transformed into a huge tree. K.
Onkaranathji Malpani and his colleagues have started a very strong financial pulse of
Sangamner city, which has started with a lot of hard work, stubbornness and
perseverance. At the beginning of the foresight, the head office of the bank, outside of
the city, and the magnificent architecture, seems to be in the centre of the city. This
road bank has become bankrupt due to various banks surround Bank has expanded its
work by establishing branches at Sangamner Market Peth, Akola, Sinnar. Although
the competition would have increased in a big way, Merchant Bank has maintained its
position as the largest bank in Sangamner. The new generation directors, who came
after the decade of 1990s, have succeeded in keeping the bank in progress as quickly
and transparent.

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3.2 Board of Director
Sr.No Director Name Post
1 Dr .Shri.Sanjay Subhash Mehta Chairman
2 Shri.Rajesh Omkarnath Malpani Vice Chairman
3 Shri.Shrigopal Ramnath Padtani Director
4 Shri.Dilipkumar Manakchand Parakh Director
5 Shri.Sunil Shantaram Divekar Director
6 Shri.Rajendra Karbhari Wagchowre Director
7 Shri.Prakash Suresh Rathi Director
8 Shri.Satish Rameshwar Lahoti Director
9 Shri.Rajesh Madanlal Karva Director
10 Shri.Omkar Rajendraprasad Somani Director
11 Shri.Prakash Vishwanath Kalantri Director
12 Shri.Santosh Mohanlala Karva Director
13 Shri.Sandip Shrinivas Jaju Director
14 Shri.Dnyneshwar Baburao Karpe Director
15 Sau.Archana Ashutosh Mali Director
16 Sau.Jyoti Sachin Palod Director
17 Shri.Omkar Badrinarayan Bihani Expert Director
18 CA.Shri. Sanjay Shankarlal Rathi Expert Director
19 Shri.Vijendrasing Gopalsing Tile Staff Represent active
20 Shri.Waghoba Kacharu Shela Staff Represent active

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3.3 Product Profile
3.3.1 Deposit Product
1. Saving Bank A/c
2. Current Bank A/c
3. Fixed Deposit
4. Recurring Deposit
3.3.2 Services
1. Core Banking Facility
2. SMS Banking
3. e-Statement
4. RTGS service
5. NACH
6. Locker
7. ATM
3.3.3 SME Product
SMC Loans
3.3.4 Retail Loan
1. Home Loan
2. Educational Loan
3. HYP Loan
4. Two Wheeler Loan
5. Gold Loan
6. Salary Earner Loan

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3.4 Deposit:
A sum payable as a first installment on the purchase of something or as a
pledge for a contract, the balance being payable later.
A sum of money placed or kept in a bank account, usually to gain interest.
3.4.1 Deposit Schemes:
There are various deposit schemes offered by SMBANK according to period
and interest rate.
The Sangamner Merchants’ Co-operative Bank Deposit Schemes:
1. Current Account
2. Saving Account
3. Fixed Deposit Long Term
4. Fixed Deposit short Term
5. Nirantar Deposit
6. Monthly income Certificate
7. Quarterly income Certificate
8. Recurring Deposit
9. LTD(Long Term Subordinate Deposit schemes)
10. Locker Security Deposit
Interest rate:
Duration Int. Rate
7 Days to 15 Day’s 5.00%
91 Days to 180 Day’s 7.00%
181 Days to 364 Day’s 7.25%
1 year to 2 year 7.50%
2 year to up to above 7.00%
(For senior citizen 0.50% int. rate extra)
Some Documents requirements for different account:-

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3.4.1.2 For Savings Account:
Documents required as under
a) Two passport size photographs.
b) Address proof
c) PAN Card photocopy
d) Introducer's Signature
3.4.1.3 For Current Account:
Documents required as under
a) Two passport size photographs.
b) Proprietorship / Shop Act photocopy
c) PAN Card photocopies Proprietorship stamp/Partnership stamps
d) Introducer's signature
3.4.1.4 Fixed Deposit Long term
A long term Deposit account is type of Deposit account, for which period of
investment more than 5 year to 10 year or more.
A fixed Deposit (FD) is financial instrument provided by bank ,which provide higher
rate of interest than regular saving account, until the given maturity date.
3.4.1.5 Fixed Deposit Short Term
A short term bank fixed deposit is another method of investing money for
shorter period of time. The period for this type of fixed deposit is 7 day to upto 1 year.
Most of people are invest in this scheme for fix interest rate early return.
3.4.1.6 Nirantar Deposit Scheme
Nirantar Deposit is also short term or long term deposit scheme. Most of
citizen deposited their money in this scheme for better benefit. The process for this
scheme is very easy straight forward.
3.4.1.7 Monthly income certificate
Fixed Deposit monthly income schemes are an idle option for those who want
to earn regular fixed income on monthly basis. This type of investment is good option,
especially for pensioner s who are looking for augment their income some way.

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3.4.1.8 Quarterly Income Certificate
The Quarterly Benefit Deposit Scheme will be maintained for a period of 3
year and interest will be paid on quarterly basis. Benefit start right from first quarter
of opening of the scheme. on maturity principal amount paid back. Saving account is
needed to maintain this scheme.
3.4.1.9 Recurring Deposit Scheme
A Recurring Deposit is special; kind of term deposit offered by bank in India
which help people with regular income to deposit fixed amount every month into their
recurring deposit account and earn inters at the rate applicable to fixed deposit. The
minimum period for recurring deposit is 6 month and maximum 10 year.
3.4.1.10 LTD (Long Term Subordinate Deposit Scheme)
Scheme For:
Member or Non-member of the Bank (including those outside area of
operation of the Bank)
Minimum investment:-
Rs.500/- and thereafter in multiples of Rs.500/-
Period:-
84 months (from the date of deposit)
Interest rate: - 9 %

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4.Theorotical Background
4.1What is Bank?
A bank is a financial institution that accepts deposits from the public and
creates credit. Lending activities can be performed either directly or indirectly
through capital markets. Due to their importance in the financial stability of a country,
banks are highly regulated in most countries.

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4.2Types of Banks
4.2.1. Central Bank-(RBI: Reserve Bank of India)
Bank does not deal with the general public. It acts essentially as Government’s
banker; maintain deposit accounts of all other banks and advances money to other
banks.
4.2.2 Commercial Banks
Commercial Banks are accepting deposits and grant short-term loans and
advances to their customers. In addition commercial banks also give medium-term
and long-term loan to business enterprises.
Types of Commercial banks:
Commercial banks are of three types i.e., Public sector banks, Private sector
banks and Foreign bank, RRB
4.2.3. Co-operative Banks-
A co-operative bank is a financial entity which belongs to its members, who
are at the same time the owners and the customers of their bank. Co-operative banks
are often created by persons belonging to the same local or professional community or
sharing a common interest.
History about Co-operative Bank:-
The Co-operative banks in India started functioning almost 100 years ago. Co-
operative Banks in India are established under the provisions of the Co-operative
Societies Ac 1912. The Co-operative bank is an important constituent of the Indian
Financial System, judging by the role assigned to co-operative, the expectations the
co-operative is supposed to fulfil, their number, and the number of offices the Co-
operative bank operate. Though the co-operative movement originated in the West,
but the importance of such banks have assumed in India is rarely paralleled anywhere
else in the world. The Co-operative banks in India play an important role even today
in rural financing. The businesses of Co-operative bank in the urban areas also have
increased in recent years due to the sharp increase in the number of primary co-
operative banks. Co-operative Banks in India are registered under the Co-operative
Societies Act. The Co- operative bank is also regulated by the RBI. They are

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governed by the Banking Regulations Act 1949 and Banking Laws (Co-operative
Societies) Act, 1965.
Co-operative banks in India finance rural areas under:
Co-operative banks in India finance urban areas under:
-employment
4.2.3.1Types of Co-operative Banks-
(a) Primary Credit Societies:
These are formed at the village or town level with borrower and non-borrower
members residing in one locality. The operations of each society are restricted to a
small area so that the members know each other and are able to watch over the
activities of all members to prevent frauds.
(b) Central Co-operative Banks:
These banks operate at the district level having some of the primary credit
societies belonging to the same district as their members. These banks provide loans
to their members (i.e., primary credit societies) and function as a link between the
primary credit societies and state co-operative banks.
(c) State Co-operative Banks:
These are the apex (highest level) co-operative banks in all the states of the
country. They mobilize funds and help in its proper channelization among various
sectors.
(d) A Primary Agricultural Credit Society:
(PACS) is a basic unit and smallest co-operative credit institutions in India It
works on the grassroots level (gram panchayat and village level).

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5. Research Methodology
Research is defined as human activity based on intellectual application in the
investigation of matter. The primary purpose for applied research is discovering,
interpreting, and the development of methods and systems for the advancement of
human knowledge on a wide variety of scientific matters of our world and the
universe.
Research methodology is a way to systematically solve the research problem. The
research methodology in the present study deals with research design, data collection
methods, sampling methods, survey, analysis and interpretations.
5.1Type of Research Method:
For this study Exploratory Research has been selected. Data will be collect
by Questionnaire and observation.
5.2Data Source:
There are two method of data collection i.e Primary data and Secondary data.
5.2.1Primary Data:
The primary data is defined as the data, which is collected for the first time
and fresh in nature, and happen to be original in character through field survey.
Primary data collection, you collect the data yourself using methods such as
interviews and questionnaires. The key point here is that the data you collect is unique
to you and your research and, until you publish, no one else has access to it.
In this study, Primary data are collected by Questionnaire.
5.2.2Secondary Data:
Secondary data is the all information collected for the study purposes other than
the completion of research project. The secondary data is basically data, which is
collected from the various books, magazine and material, reports, etc.
In this study secondary data are collected from SMBANK website, SMBANK Annual
report, Books and Research paper.
5.3Sampling Design:
The entire group from which a sample is chosen is known as sampling
unit.The Data are collected through customer of SMBANK.

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Sample size: 90 (90 customer taken for sample)
Sampling Method: Simple Random Sample.
Simple Random Sample: Simple random sample is a group of subjects (a
sample) chosen from a larger group (a population). Each subject from the population
is chosen randomly and entirely by chance such that each subject has the same
probability of being chosen at any stage during the sampling process. This process
and technique is known as Simple Random Sampling.

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6.Data Analysis & Interpretation
1) Gender
Table No. 6.1 Gender wise Details
Graph No 6.1 Gender wise Details
Analysis:
Above Graph shows that 60% Male & 40% Female are invested in Deposit
Schemes.
Interpretation:
Above Graph shows that, maximum number of Male are invested in various
Deposit schemes.
60%
40%
Gender
Male
Female
Sr.No Particulars No of Respondents Parentage%
1 Male 54 60
2 Female 36 40
Total 90 100

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2) Do you have PANCARD?
Sr.No Particulars No of Respondents Percentage %
1 Yes 77 86
2 No 13 14
Total 90 100
Table No. 6.2 Pan card Details
Graph No.6.2 PAN card Details
Analysis:
Above Graph shows that,86 % of people having Pan card & 14% of
people does not having Pan card.
Interpretation:
Above Graph shows that, Large number of people having Pan card .
86%
14%
PAN card Details
Yes
No

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3) Do you have saving account?
1 Yes 89 99
2 No 1 1
Total 90 100
Table No. 6.3 Saving Account Details
Graph No. 6.3 Saving Account Details
Analysis:
Above Graph shows that, near about 99% of people having saving account &
1% of peoples do not having saving account.
Interpretation:
Above Graph shows that, Maximum number of people having saving account.
99%
1%
Saving Account Details
Yes
No

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4 ) How much is your Annual Income?
1 Between 50k to 1lac 45 50
2 Between 1 lac to 2 lac 29 32
3 Between 2 lac to 3 lac 7 8
4 Between 3 lac to up to above 9 10
Total 90 100
Table No. 6.4 Annual Income Details
Graph No.6.4 Annual Income Details
Analysis:
Above graph shows that, 50% of people having annual income between 50k to
1 lac, 32% of people having annual income between 1 lac to 2 lac, 8% of people
having annual income between 2 lac to 3 lac,10% of people having annual income
Between 3 lac to up to above.
Interpretation:
Above graph shows that, maximum number of people having annual income
between 50k to 1 lac.
50%
32%
8%
10%
Annual Income
Between 50k to 1lac
Between 1 lac to 2 lac
Between 2 lac to 3 lac
Between 3 lac to up to
above

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5) Does your bank charge on any services for opening an account?
1 Yes 48 53
2 No 42 47
Total 90 100
Table No. 6.5 Bank charges on any services for opening an account.
Graph No.6.5 Bank charges on any services for opening an account
Analysis:
Above graph shows that, 53% of people say that bank charges on opening an
account & 47% of people say that bank does not charges on opening an account.
Interpretation:
Above graph shows that, maximum number of people say that Bank charges
on services for opening an account.
53%
47%
Opinion about Bank Charges
Yes
No

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6) Which mode of Banking you prefer to open a FD?
1 Internet Banking 3 3
2 Mobile Banking 32 36
3 Phone Banking 5 6
4 ATM 28 31
5 None 21 24
Total 90 100
Table No. 6.6 Mode of banking you prefer to open a FD
Graph No.6.6 Mode of banking you prefer to open a FD
Analysis:
Above graph shows that, 36% of people use internet banking mode, 31% of
people use ATM mode, 6% of people use Phone Banking mode, 3% if people use
Internet Banking mode,& 24% of people use none of the above mode to open an FD.
Interpretation:
Above graph shows that, Maximum number of people use Mobile banking
mode to open an FD.
3%
36%
6%31%
24%
Modes to open FD
Internet Banking
Mobile Banking
Phone Banking
ATM
None

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7) How did you come to know about deposits schemes of The
Sangamner
Merchants’ Co-operative Bank Ltd?
Sr.No Particular No of Respondents Percentage %
1 Friends 16 18
2 Relative 24 27
3 Bank Officer 47 52
4 News paper or TV 3 3
Total 90 100
Table No 6.7 Medium through know about FD
Graph No.6.7 Medium through know about FD.
Analysis:
Above graph shows that, 52% of people know about Deposit Schemes of The
Sangamner Merchant’s Co-operative Bank from Bank Officer, 27% of people know
about Deposit Scheme from their Relative, 18% of people know about Deposit
schemes from their Friends, & 3% of people know about Deposit Schemes from News
paper or TV.
Interpretation:
Above graph shows that, maximum number of people know about Deposit
Schemes from Bank officer.
18%
27%52%
3%
Medium
Friends
Relative
Bank Officer
News paper or TV

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8) Are you aware about various deposit schemes offered by The
Sangamner Merchants’ Co-operative Bank Ltd?
Table No. 6.8 Awareness level about FD
Graph No.6.8 Awareness level about FD
Analysis:
Above graph shows that, 52% of peoples are aware about all Deposit Schemes
& 48% of peoples are not aware about all Deposit Schemes.
Interpretation:
Above graph shows that, Maximum number of peoples are aware about all
Deposit Schemes.
52%
48%
Awareness level
Yes
No
Sr.No Particulars No of Respondent Percentage %
1 Yes 47 54
2 No 43 46
Total 90 100

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9) Why do you prefer SMBANK?
1 Family Tradition 12 13
2 Interesting interest rate 62 69
3 Nearness of Bank 13 15
4 Just By chance 3 3
Total 90 100
Table No. 6.9 Preferential reason for choosing SMBANK
Graph No 6.9 Preferential reasons for choosing SMBANK
Analysis:
Above graph shows that, 69% of people prefer SMBANK due to interesting
interest rate, 15% of people prefer due to Nearness of the bank, 13% of people prefer
due to Family tradition, & 3% of people prefer due to just by chance.
Interpretation:
Above graph shows that, Large number of people prefer SMBANK due to
Interesting interest rate.
13%
69%
15%
3%
Prefrential Reason
Family Tradition
Intresting interest rate
Nearness of Bank
Just By chance

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10) For Which purpose would you like to invest in deposit scheme?
1 Future Contingency 42 46
2 Children Education 16 18
3 Fulfill Dream 15 17
4 Idle Money 17 19
Total 90 100
Table No. 6.10 Purpose of investment in FD
Graph No. 6.10 Purpose of investment in FD.
Analysis:
Above graph shows that,46% of people invest in FD for future
contingency,19% of people invest in FD for Idle money,18% of people invest in FD
for children education,& 17% of people invest in FD for Fulfill Dream.
Interpretation:
Above graph shows that, Maximum number of people invest in FD for Future
Contingency.
46%
18%
17%
19%
Purpose of Invesment
Future Contingency
Children Education
Fulfil Dream
Idle Money

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11) In which scheme you want to invest?
1 Long Term Deposit Scheme 31 34
2 Short Term Deposit Scheme 59 66
Total 90 100
Table No. 6.11 Investment Schemes
Graph No. 6.11 Investment Schemes
Analysis:
Above graph shows that, 66% of peoples are invest in Short term deposit &
34% of peoples are invest in Long term deposit schemes.
Interpretation:
Above graph shows that, Large number of peoples are invest in short term
deposit schemes.
34%
66%
Invesment Scheme
Long Term Deposit Scheme
Short Term Deposit Scheme

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12) In Which Bank would you like to invest in deposit schemes?
1 Private 17 19
2 Public 13 14
3 Foreign 10 11
4 Co-operative 50 56
Total 100
Table No. 6.12 Bank would you like to invest in deposit schemes
Graph No 6.12 Investment in various types of Bank
Analysis:
Above graph shows that, 56% of peoples are invest in Co-operative Bank,
19% of peoples are invest in private bank 14% of peoples are invest in public bank &
11% of peoples are invest in Foreign bank.
Interpretation:
Above graph shows that, Large number of peoples are invest in Co-operative
bank.
19%
14%
11%
56%
Invesment in various types of
Banks
Private
Public
Foreign
Co-operative

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13) Which factor attracts you more to invest in FD?
1 Interest Rate 47 27
2 safe Environment 39 23
3 Assured Return 22 13
4 Easy to invest 25 15
5 Regular /Fixed income 38 22
Total 100
Table No. 6.13 Factor Attract to Invest in FD
Graph No 6.13 Factor Attract to Invest in FD
Analysis:
Above graph shows that, out of 90 peoples ,47 number of peoples are attract
toward FD because of interest rate,39 number of peoples are attract toward FD
because of Safe environment, 22 number of peoples are attract toward FD because of
Assured return, 25 number of peoples are attract toward FD because of Easy to
invest,&38 number of peoples are attract toward FD because of Regular and Fixed
income.
Interpretation:
Above graph shows that, Large number of peoples are attract towards FD
because of interest rate
47
39
22 25
38
Factors

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14) Have you invested in any scheme?
1 Yes 86 96
2 No 4 4
Total 90 100
Table No. 6.14 Investment Level in FD
Graph No. 6.14 Investment Level in FD
Analysis:
Above graph shows that, 96% of peoples are invest in FD & 4% of peoples
are not invest in any Deposit schemes.
Interpretation:
Above graph shows that, Maximum number of peoples are invest in
FD.
96%
4%
Invesment level
Yes
No

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15) In Which scheme you have invested?
1 Current Deposit 4 4
2 Saving Deposit 64 38
3 Fixed Deposit Long term 17 19
4 Fixed Deposit Short term 31 34
5 Nirantar Deposit 64 71
6 Monthly income certificate 4 4
7 Quarterly income certificate 7 8
8 Recurring Deposit 29 32
9 Locker security Deposit 7 8
10 LTD 12 13
Total 100
Table No. 6.15 Deposit Schemes
Graph No. 6.15 Deposit Schemes
Analysis:
Above graph shows that, Out of 90 peoples 64 peoples invested in Nirantar
Deposit, 86 peoples are invest in saving Deposit17 peoples invested in FD long term
deposit, 31 peoples are invested in FD short term deposit, 29 peoples invested in
Recurring deposit & 4 peoples invested in current deposit.
Interpretation:
Above graph shows that, Large number of peoples are invest in Nirantar
Deposit Scheme.
0
10
20
30
40
50
60
70
80
90
4
86
17
31
64
4 7
29
7 12

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16) Are you satisfied with this scheme?
1 Yes 79 88
2 No 11 12
Total 90 100
Table No. 6.16 Satisfaction Level towards FD
Graph No 6.16 Satisfaction Level towards FD
Analysis:
Above graph shows that, 88% of peoples are satisfied with Deposit schemes &
12% of people are not satisfied with Deposit schemes.
Interpretation:
Above graph shows that, Maximum number of peoples are satisfied with
Deposit Schemes.
88%
12%
Opnion about Satisfaction
Yes
No

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17) Which Type of interest rate do you prefer?
1 Floating 17 19
2 Fixed 73 81
Total 90 100
Table No. 6.17 Types of Interest rates
Graph No.6.17 Types of Interest rates
Analysis:
Above Graph shows that, 81% of peoples are use fixed interest rate & 19% of
peoples are use floating interest rate.
Interpretation:
Above graph shows that, Maximum number of peoples are refer fixed interest
rate.
19%
81%
Types of Interest rate
Floating
Fixed

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18) How much percentage income do you invest?
1 Up to 10% 7 8
2 10% to 25% 52 58
3 25% to 50% 24 26
4 Above 50% 7 8
Total 90 100
Table No. 6.18 Investment of income in Percentage
Graph No. 6.18 Investment of income in Percentage
Analysis:
Above graph shows that, 58% of peoples are invest 10% to 25%
of income in FD,26% of peoples are invest 25% to 50% in FD,& 8% peoples are invest
Up to 10% and Above 50% of income in FD.
Interpretation:
Above graph shows that, Large number of peoples are invest their 10% to 25%
of income in FD
8%
58%
26%
8%
Invesment in Percentage
Up to 10%
10% to 25%
25% to 50%
Above 50%

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19 ) According to you the procedure for deposit scheme is
1 Convenient 66 73
2 Lengthy 24 27
Total 90 100
Table No. 6.19 Procedure for Deposit scheme
Graph No. 6.19 Opinion about Procedure for FD
Analysis:
Above graph shows that, 73% of peoples say that procedure for deposit
scheme is Convenient & 27% of peoples say that procedure for Deposit Scheme is
lengthy.
Interpretation:
Above graph shows that, Maximum number of people say that procedure for
Deposit scheme is convenient.
73%
27%
Opinion about procedure
Convinient
Lengthy

36
20) Do you receive any intimation from the bank before maturity of
fixed Deposit?
1 Yes 20 22
2 No 70 78
Total 90 100
Table No. 6.20 Intimation before maturity of FD
Graph No.6.20 Opinion about Intimation before maturity of FD
Analysis:
Above graph shows that, 78% of people does not receive intimation before
maturity FD and 22% of people does not receive any intimation before maturity of
FD.
Interpretation:
Above graph shows that, Large number of people does not receive intimation
before maturity of FD
22%
78%
Opinion about intimation
Yes
No

37
21) What are the values added services provided by the bank along
with deposit scheme?
Sr.No Particulars No. of Respondents Percentage %
1 Core Banking 28 7
2 ATM 70 18
3 Mobile Banking 45 12
4 E-Com 4 1
5 POS Machine 11 3
6 NACH 10 3
7 Locker 26 7
8 SMS Banking 60 16
9 E-Payment 36 9
10 24*7(Printing and Stationary) 50 13
11 Miscall facility 44 11
Total 90 100
Table No. 6.21 Services of SMBANK
Graph No.6.21 Services of SMBAN
Analysis:
Above graph shows that,18% of peoples are use ATM service ,16% of peoples
are use SMS banking service,13% of peoples are use passbook printing service,7% of
peoples are use locker service,& 1% of peoples are use E-com service.
Interpretation:
Above graph shows that large no. of peoples use ATM, SMS banking, Mobile
banking, passbook printing and Miscall Facility
0
10
20
30
40
50
60
70
Services

38
22 )Give your comment on approach of bank officer?
1 Co-operative 61 68
2 Friendly 20 22
3 Non Co-operative 9 10
Total 90 100
Table No.6.22 Approach toward bank officer.
Graph No 6.22 Approach toward bank officer.
Analysis:
Above graph shows that, 68% of peoples are say that Bank officer’s are
Co-operative in nature, 22% of peoples are say that Bank officer’s friendly in
nature,10% of peoples say that bank officer’s are Non Co-operative in nature.
Interpretation:
Above graph shows that, Maximum number of peoples say that SMBANK
bank officer’s are co-operative in nature.
68%
22%
10%
Approaches of Bank Officer
Co-oprative
Friendly
Non Co-oprative

39
23) Do you feel that SMBANK provide quick service in Deposit
Schemes?
1 Yes 77 86
2 No 13 14
Total 90 100
Table No. 6.23 SMBANK provides quick service in FD.
Graph No. 6.23 Opinion about SMBANK provides quick service in FD
Analysis:
Above graph shows that, 86% of peoples say that SMBANK provide quick
service in Deposit Schemes & 14% of peoples says that SMBANK does not provide
quick service in Deposit schemes.
Interpretation:
Above graph shows that, Maximum number of peoples say that SMBANK
provide quick service in Deposit Scheme.
86%
14%
Opinion about Quick services
Yes
No

40
Findings
1. It was observed that, Men invest more than Women.
2. Near about 86% of people having Pan Card which are invest in various
deposit Schemes.
3. Large number of people having annual income between 50k to 1 lac.
4. Large number of people says that bank charges on services to opening an
account.
5. Most of people use mobile banking to open an FD.
6. Most of peoples know about FD from bank officer.
7. More than half number of peoples is aware about all deposit schemes.
8. Large number of peoples invests in short term deposit schemes.
9. Most of Customer are attract toward Sangamner Merchants’ Co-operative
Bank for investment due to interesting interest rate.
10. Large number of peoples invests in saving and Nirantar deposit schemes.
11. Most of peoples invest 10% to 25% of annual income with fixed interest
rate.
12. According to investor point of view Sangamner Merchant’s Co-operative
Bank Co-operative in nature, and provides fast service to the customer.

41
Conclusion
Awareness is created among the people day by day in every aspects of
financial management. Somehow peoples are varying less aware about the investment
schemes.
When the scene of investment arises in front of the people then they get
hesitation call about the investment schemes. Now a day’s no of option are available
other than FD i.e Mutual Fund, Saving account, PPF used to be favorite investment
avenues among investors.Majority of investors are know about FD but many of them
have not initiated to investment because of having lack of full knowledge about FD
and procedure to invest in the same.
Hence this study reveals that the awareness must be created among all the peoples to
save the money and invest for the better tomorrow.

42
Suggestions
1. New investment schemes with better interest rate have to be made to increase
the investment of women.
2. Better awareness should be provided to the investor about maintaining their
portfolio according to their demand and financial goal.
3. Pan card should be compulsory so that investor investment amount will not
deduct.
4. To give information about various Deposit Schemes, Services & modes to
open an FD to peoples.
5. Such provisions should be made so as to maximize investment.
6. Most of investor say that, procedure for deposit scheme is lengthy, so it should
be simple and straightforward.
7. Intimation before maturity of FD should be passed on to the customer.

43
Abbreviation
1. SMBANK : The Sangamner Merchants’ Co-operative
Bank Limited.
2. PAN : Permanent Account Number
3. ATM : Automated Teller Machine
4. RBI : Reserve Bank of India
5. FD : Fixed Deposit
6. RD : Recurring Deposit
7. LTD : Long Term subordinate deposit Scheme
8. ND : Nirantar Deposit
9. PACS : Primary Agricultural Credit Society
10. PPF : Public provident Fund

44
Bibliography
1. https://www.rbi.org.in
2. Annual Report of SMBANK
3. Research Paper
4. http://smbank.in/
5. https://www.co-operativebank.co.uk/
6. https://www.scribd.com
7. http://shodhganga.inflibnet.ac.in/bitstream/10603/37295/13/questionary.
pdf

45
Questionnaire:
Part I-Introduction
1. Personal Detail :
a) Name:
b) Address:
c) Age : Years
d) Contact :
e) Gender : a)Male b) Female c)Transgender
f) Marital Status : a)Married b)Unmarried
c)Widow d)Divorcee
g) Occupation: - a) Aggriculturiest b)Self-employed
c) Business d) Government job
h) Do you have PANCARD? a) Yes b) No
Part II-Invest
2. Do you have saving account?
a) YES b) NO
3. How much is your Annual Income?
a) Between 50k to 1lac
b) Between 1 lac to 2lac
c) Between 2 lac to 3lac
d) Between 3 lac to up to above
4. Does your bank charge on any services for opening an account?
a) Yes b) No
5. Which mode of Banking you prefer to open a FD?
a) Internet Banking
b) Mobile Banking
c) Phone Banking
d) ATM

46
6. How did you come to know about deposits schemes of The Sangamner
Merchant’s Co-operative Bank?
a) Friends
b) Relative
c) Bank Officer
d) Newspaper or TV
7. Are you aware about various deposit schemes offered by The Sangamner
Merchant’s Co-operative Bank?
a) Yes b) No
8. Why do you prefer SMBANK?
a) Family tradition
b) Interesting interest rate
c) Nearness of bank
d) Just by chance
9. For Which purpose would you like to invest in deposit scheme?
a) Future contingency
b) Children Education
c) Fulfil Dream
d) Idle money
10. In which scheme you want to invest?
a) Long Term Deposit Scheme
b) b) Short Term Deposit Scheme
11. In Which Bank would you like to invest in deposit schemes?
a) Private b) Public c) Foreign
12. Which factor attracts you more to invest in FD?
a) Interest rate
b) Safe environment
c) Assured return
d) Easy to invest
e) Regular /Fixed income
13. Have you invested in any scheme?
a) Yes b)No

47
14.A) In Which scheme you have invested?
a) Current Deposit
b) Saving Deposit
c) Fixed Deposit long term
d) Fixed Deposit short term
e) Nirantar Deposit
f) Monthly Income Certificate
g) Quarterly Income Certificate
h) Recurring Deposit
i) L.T.D(Long term subordinated Deposit
j) Locker Security Deposit
Part III-Feedback
B) Are you satisfied with this scheme? If Yes / No? Comment why?
15. Which Type of interest rate do you prefer?
a) Floating b) Fixed
16.How much % of return you get on your investment?
a) 4.00%
b) 5.00%
c) 5.50%
d) 6.50%
e) 7.00%
f) 7.25%
g) 7.50%
h) 8.00%
i) 9.00%
17. How much percentage income do you invest?
a) Up to 10%
b) 10% to 25%
c) 25% to 50%
d) Above 50%
18. According to you the procedure for deposit scheme is

48
a) Convenient b) Lengthy
18. Do you receive any intimation from the bank before maturity of fixed deposit?
a) Yes b) No
19. Have you withdrawn your FD before maturity?
a) Yes b) No
20. What are the values added services provided by the bank along with deposit
scheme?
a) Core banking
b) ATM
c) Mobile banking
d) E-Com
e) POS Machine
f) NACH
g) Locker
h) SMS banking
i) E-Payment
j) 24*7(passbook and statement printing)
k) Miscalls facility (for balance enquiry)
21. Give your comment on approach of bank officer?
a) Co-operative b) Friendly c) Non Co-operative
22. Do you feel that SMBANK provide quick service in Deposit Schemes?
a) Yes b) No
23. Do you recommend others for investment in SMBANK?
a) Yes b) No

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