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Code of Conduct for Employers of Domestic Workers Page 1
Code of Conduct for
Employers of Domestic Workers
(FullTime Workers living at Employer's residence)
This code of conduct is for employers of full time Domestic Workers living at Employers residence
Separate documents are being prepared for Part Time workers (engaged in multiple households)
and Full Time Workers (Not Living at Employer's residence). Also this includes only those workers
which are employed inside the house and does not include security guards or drivers.
Issue Code of Conduct Remarks
Wages: Rs. 7,200 per month for a 48 hour work
week- 8 hours a day; 6 days a week.
Wages should be handed directly to the
worker - not to any agent.
This is as per the minimum
wages of appx.Rs.300
per day for unskilled worker
specified by the Delhi
Government. Although
Haryana minimum wages are
lesser- the cost of living in
Gurgaon are similar to
Delhi rather than the rest of
Haryana
Overtime: Rs. 55 per hour. If work hours are more
the worker should be compensated for it.
This is at appx. at 1% times
the minimum hourly wage.
Please note that sometimes
the worker may be need to
be present inside the house
even if there is no active
work. E.g. for security of the
house or sleeping with the
child if the parents are out
for dinner - one should be
treating this also as work
In case the regular daily work
is more than 8 hours - the
monthly wage can be
fixed accordingly.
Work Timings: Work Timings should be regular and well
specified. There should be ½ an hour
break after 4 hours of continuous work
Work
Specifications:
Work expected by the Domestic Worker
should be well specified and mutually
agreed at the time of employment.
Code of Conduct for Employers of Domestic Workers Page 2
Working
Conditions:
Work Place should be safe, hygienic,
clean, well lit with adequate ventilation.
Proper sitting arrangements should be
made available for the OW to take rest
and have meals.
Holidaysand
Leaves:
No salaries should be deducted for any of
the leaves mentioned below.
If the worker is being compensated for
not availing the leave through equivalent
salary - this should be extra.
These are as per the Haryana
Labour Laws but otherwise
also important for the
worker's well being and
productivity at work
Weekly Off One weekly off - preferably on a Sunday
One should try and ensure that the
weekly off is availed (vis-a-vis
compensating through equivalent salary)
else the very purpose of the weekly off is
lost
Weekly offs are important for
the mental and physical
health of the worker -
allowing the Domestic
Worker to take a break and
get back to work
rejuvenated. This also helps
them to meet and spend
time with their friends and
relatives and run some
chores which they cannot
complete during the week
Casual Leave 7 days per annum Allows them to take care of
personal errands,
children's PTMs, take care of
emergencies, etc.
Sick Leave 7 days per annum
Earned Leave 18 days per annum Allows workers to visit their
native places
Gazetted
Holidays
8 gazetted holidays Allows workers to celebrate
festivals and socialize -
important for all of us
Accommodation Accommodation should preferably be an
independent room or otherwise a private
place where the worker can get rest or
sleep in the night without being
disturbed. The place should be well lit
and well ventilated with access to a clean
toilet and bath place
No salary should be
deducted for providing the
accommodation.
Code of Conduct for Employers of Domestic Workers Page 3
Meals The worker should be provided with 3
whole meals and tea twice a day. The
meal times should be specified.
The meals should be wholesome.
hygienic and fresh. It should normally be
the same meals that the employer would
eat.
No salary should be
deducted for providing the
meals.
Termination The domestic worker should be given a
15 day notice if the person has been
employed for 3 months or more and a 30
day notice if the person has been
employed for 1 year or more
If notice of termination is not possible
equivalent salary should be given
Employment
Contract
The employer should sign an employment
contract with the domestic worker, clearly
spelling out the above terms and
conditions.
A sample Employment
Contract is attached (Under
preparation currently)
Personal Support
Police
Verification
Police Verification is mandatory and is the
responsibility of the employers. The
employer should fill the required form
and interact with the local police to get
the worker verified. A copy of the verified
form duly signed by the police should be
provided to the worker
Medical
Insurance
The employer should help the domestic
worker get enrolled for RSBY (Rashtriya
Swasthya Bima Yojna)
Aadhaar Card The employer should help the domestic
worker get enrolled for the Aadhaar Card
Bank Account The employer should help the worker
open a bank account in a local bank
MedicalHelp The employer should help the domestic
worker with finding the appropriate
medicalhelp in case of illness and injuries
Code of Conduct for Employers of Domestic Workers Page 4
Admission of
Children to
School
The employer should help the worker's
children get admitted to the
neighbourhood school and ensure that
bottlenecks in attending the school are
removed.
If the children will start going to Nursery -
the employer should help them getting
admitted to a private school under the
25% EWS quota mandated in RTE
Social
Discrimination
Domestic workers are exactly that - they
are workers - hard working and sincere -
trying to make a living with dignity. Ones
behaviour towards them should be
professional and courteous.
One should be aware of one's behaviour
and avoid social discrimination.
One should refrain from referring to them
servants or naukar or help. Instead they
should be referred as domestic workers,
cook, cleaning man/lady, etc
Also we are employers (in Hindi-Niyokta)
and not Masters or Maalik.
The following are examples
of socialdiscrimination:
Not allowing domestic
workers use the common
elevator
Not allowing domestic
workers or their children
use public places
Not allowing the domestic
worker to use common
utensils normally used in
the household
Having the worker standing
while having a discussion
Making the domestic
worker sit in the back seat
while driving a car
Keeping the baby sitter
standing while dining in a
restaurant

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Code of Conduct for Employers of Domestic Workers

  • 1. Code of Conduct for Employers of Domestic Workers Page 1 Code of Conduct for Employers of Domestic Workers (FullTime Workers living at Employer's residence) This code of conduct is for employers of full time Domestic Workers living at Employers residence Separate documents are being prepared for Part Time workers (engaged in multiple households) and Full Time Workers (Not Living at Employer's residence). Also this includes only those workers which are employed inside the house and does not include security guards or drivers. Issue Code of Conduct Remarks Wages: Rs. 7,200 per month for a 48 hour work week- 8 hours a day; 6 days a week. Wages should be handed directly to the worker - not to any agent. This is as per the minimum wages of appx.Rs.300 per day for unskilled worker specified by the Delhi Government. Although Haryana minimum wages are lesser- the cost of living in Gurgaon are similar to Delhi rather than the rest of Haryana Overtime: Rs. 55 per hour. If work hours are more the worker should be compensated for it. This is at appx. at 1% times the minimum hourly wage. Please note that sometimes the worker may be need to be present inside the house even if there is no active work. E.g. for security of the house or sleeping with the child if the parents are out for dinner - one should be treating this also as work In case the regular daily work is more than 8 hours - the monthly wage can be fixed accordingly. Work Timings: Work Timings should be regular and well specified. There should be ½ an hour break after 4 hours of continuous work Work Specifications: Work expected by the Domestic Worker should be well specified and mutually agreed at the time of employment.
  • 2. Code of Conduct for Employers of Domestic Workers Page 2 Working Conditions: Work Place should be safe, hygienic, clean, well lit with adequate ventilation. Proper sitting arrangements should be made available for the OW to take rest and have meals. Holidaysand Leaves: No salaries should be deducted for any of the leaves mentioned below. If the worker is being compensated for not availing the leave through equivalent salary - this should be extra. These are as per the Haryana Labour Laws but otherwise also important for the worker's well being and productivity at work Weekly Off One weekly off - preferably on a Sunday One should try and ensure that the weekly off is availed (vis-a-vis compensating through equivalent salary) else the very purpose of the weekly off is lost Weekly offs are important for the mental and physical health of the worker - allowing the Domestic Worker to take a break and get back to work rejuvenated. This also helps them to meet and spend time with their friends and relatives and run some chores which they cannot complete during the week Casual Leave 7 days per annum Allows them to take care of personal errands, children's PTMs, take care of emergencies, etc. Sick Leave 7 days per annum Earned Leave 18 days per annum Allows workers to visit their native places Gazetted Holidays 8 gazetted holidays Allows workers to celebrate festivals and socialize - important for all of us Accommodation Accommodation should preferably be an independent room or otherwise a private place where the worker can get rest or sleep in the night without being disturbed. The place should be well lit and well ventilated with access to a clean toilet and bath place No salary should be deducted for providing the accommodation.
  • 3. Code of Conduct for Employers of Domestic Workers Page 3 Meals The worker should be provided with 3 whole meals and tea twice a day. The meal times should be specified. The meals should be wholesome. hygienic and fresh. It should normally be the same meals that the employer would eat. No salary should be deducted for providing the meals. Termination The domestic worker should be given a 15 day notice if the person has been employed for 3 months or more and a 30 day notice if the person has been employed for 1 year or more If notice of termination is not possible equivalent salary should be given Employment Contract The employer should sign an employment contract with the domestic worker, clearly spelling out the above terms and conditions. A sample Employment Contract is attached (Under preparation currently) Personal Support Police Verification Police Verification is mandatory and is the responsibility of the employers. The employer should fill the required form and interact with the local police to get the worker verified. A copy of the verified form duly signed by the police should be provided to the worker Medical Insurance The employer should help the domestic worker get enrolled for RSBY (Rashtriya Swasthya Bima Yojna) Aadhaar Card The employer should help the domestic worker get enrolled for the Aadhaar Card Bank Account The employer should help the worker open a bank account in a local bank MedicalHelp The employer should help the domestic worker with finding the appropriate medicalhelp in case of illness and injuries
  • 4. Code of Conduct for Employers of Domestic Workers Page 4 Admission of Children to School The employer should help the worker's children get admitted to the neighbourhood school and ensure that bottlenecks in attending the school are removed. If the children will start going to Nursery - the employer should help them getting admitted to a private school under the 25% EWS quota mandated in RTE Social Discrimination Domestic workers are exactly that - they are workers - hard working and sincere - trying to make a living with dignity. Ones behaviour towards them should be professional and courteous. One should be aware of one's behaviour and avoid social discrimination. One should refrain from referring to them servants or naukar or help. Instead they should be referred as domestic workers, cook, cleaning man/lady, etc Also we are employers (in Hindi-Niyokta) and not Masters or Maalik. The following are examples of socialdiscrimination: Not allowing domestic workers use the common elevator Not allowing domestic workers or their children use public places Not allowing the domestic worker to use common utensils normally used in the household Having the worker standing while having a discussion Making the domestic worker sit in the back seat while driving a car Keeping the baby sitter standing while dining in a restaurant