At a Level 4 maturity organization, decisions are made based on quantitative data collected. The organization sets quantitative goals for both software processes and products. Key process areas at this level include Quantitative Process Management and Software Quality Management. Quantitative Process Management involves establishing and measuring goals to control process performance quantitatively. Software Quality Management develops a quantitative understanding of software quality and achieves specific quality goals.

1. CAPABILITY MATURITY MODEL for Software (CMM) Version 1.1 Maturity Level – 4 (Managed Level)

14. End of Managed Level (L4) KPAs