1. SUDHAKAR SINGH
91-8882439008
E-mail- hclcdc.sudhakar@gmail.com
OBJECTIVE
To seek a position that uses my domain expertise in Security, while providing me wide
exposure, sufficient responsibilities and an opportunity to learn.
PROFESSIONAL QUALIFICATION
 HCL Certified Network Associate (HCNA)
ACADEMIC QUALIFICATION
 Master of ART from Dr.Ram Manohar Lohia Avadh University Faizabad in 2009.
 Bachelor of ART from Dr.Ram Manohar Lohia Avadh University in 2006.
 10+2 from Colonelganj Inter College, Allahabad U.P. (Science Stream) in 2003.
 10 from Colonelganj Inter College, Allahabad U.P. in 2001.
ORGANISATIONAL EXPERIENCE
 Company: Wipro InfoTech, Working on client site Genpact, Gurgaon, Haryana
Destination: Administrator
Duration: November 2015 – Till Date
Main Responsibilities:-
SOC team member responsible for administration of various processes and technologies
like Symantec Endpoint Protection manager, Symantec DLP, MacAfee EPO, MacAfee
Vulnerability manager, Vulnerability Assessment and Remediation and McAfee Drive
Encryption in the domain
• Symantec Endpoint Protection Manager 12.1 Server
1. Primary SPOC for managing Symantec Endpoint Protection manager
and components for 3 sites across the environment.
2. Successfully tested and implemented projects like Symantec NAC,
Global HIPS firewall policy, Iron Key, SEPM upgrades and migration.
3. Involved in handling escalated issues and creating SOP’s for major
technology changes and processes.
4. Provided first response to contain virus outbreaks and other intrusion
attacks.
• Mcafee EPO/ Mcafee Antivirus and Drive Encryption

2. 1. Primary administrator for McAfee EPO server and global repository
servers to deploy Antivirus and Drive Encryption on machines.
2. Responsible for managing EPO server health, server settings and weekly
server backup for smooth functionality.
3. Created, tested and maintained Antivirus and Drive Encryption policies
to meet special needs for field laptops, standard desktops, laptops and
servers.
4. Experienced in installing, configuring, managing, and troubleshooting
systems at an enterprise level.
5. Provided first response to contain virus outbreaks and other intrusion
attacks.
6. Worked on migration project from SafeBoot 4.x to Drive Encryption 7.1.
• Vulnerability Assessment and Remediation
1. Maintain vulnerability management process and documentation up to
date.
2. Conduct enterprise wide vulnerability scans.
3. Monitor enterprise wide vulnerability remediation process.
4. Provide aggregated reporting on enterprise wise vulnerability findings.
5. Maintain list of false positives and security exceptions approved by
InfoSec.
6. Perform revalidation scanning to verify that vulnerabilities have been
remediated.
7. Involved in preparing monthly security metrics for measuring the
compliance level for various technology components such as antivirus,
patching and drive encryption.
 Company: VYAM info Solutions Pvt.Ltd. Working on client site Genpact, Gurgaon,
Haryana
Designation: Desktop level 2 Admin
Duration: May’2012 to Oct 2015
Main Responsibilities:-
• A dynamic performer and effective communicator with ability to handle
multiple roles simultaneously.
• Delivering hardware / software / network problem diagnosis / resolution via
telephone/email/chat for customer’s end users & VIP users.
• Responds to telephone calls, email, instant messages, and assigned tickets
from User.
• VPN, Outlook, Citrix and Wireless Network Troubleshoot.
• Antivirus (Symantec) installing repairing troubleshooting ,
• SCCM Installation repairing and troubleshooting,
• Coordinating with Vendor (Dell ,Lenovo,HP & Stellar) log the case and
following to till closer.
• Managing the shift ,assigning the HPSM cases (incident & SR ) and
Defects(AV,AD,SCCM,Safeboot,Low Disk Space, Patches )

3. HCL CDC Centre Technical Head “May2010 to Dec 2011”
 Company: HCL CDC, Brass market Rewari Haryana
 Designation: HCL CDC Centre Technical Head
 Duration: Feb 2010 – Dec 2011.
Main Responsibilities:-
• Imparting Training to the students of A+,N+, Windows Delivery of Microsoft Official
Curriculum courses.
• Delivering various courses mostly on Windows XP, 2003,
Vista and TCP/IP.
• Hardware, Network maintenance and troubleshooting. As a (HCL CDC
Centre Technical Head) my job was to maintain all lab and office machines,
configure specialized software and performed network administration and
troubleshooting and providing the training hardware and Networking.
PERSONAL DETAILS
Date of Birth : December 7th, 1986.
Languages known : English and Hindi.
Interest : Interacting with people.
Key Strength : An Energetic, Creative and Adaptable person with a keen
Zest to work hard.
Date:
Place: (SUDHAKAR SINGH)