2. What do you do if you
had a really bad day? Or
when someone says no
to you? If they
said, “Look, we really
like you, but we don’t
like your product-don’t
come around here
again,” you would
probably spend the rest
of the day feeling
defeated.
3. Sales people have to
learn to deal with
rejection all the time
and what you say to
yourself, with your
inner “self talk” in the
first minute is very
critical.
4. It’s the reason why people
seem to keep repeating
unsuccessful
results, have a poor sense
of self worth and never
ever seem fulfilled in
whatever they do.
Mastering that “little
voice” in your head is
absolutely essential.
5. Don’t attribute the problem to
yourself
It’s hard not to take rejection personally
and our natural tendency is to say to
ourselves, “There’s something wrong with
me,” or “I’m not cut out for this,” or “I
knew this wasn’t going to work.”
6. If you start hearing these
thoughts in your
head, say, “STOP!”
enough times that you
stop seeing it that way.
Even if it IS true, you
need to start managing
your inner voice and the
way to start doing that is
to attribute the problem
to other sources FIRST
instead of yourself.
Don’t attribute the problem to
yourself
7. Something that can
help to rephrase your
“self talk” is to
say, “Obviously, I was
not aware of the other
circumstances or other
products that they were
looking at so, while I’m
responsible, it’s not all
because of me.”
Don’t attribute the problem to
yourself
8. Don’t let the past determine
your future
When we face a bad
situation at work or
at a sales
meeting, we tend to
say to
ourselves, “The rest
of my day is ruined,”
or “My whole week
is going to end up
like this.”
9. You have to turn it
around and isolate
the incident. Don’t
allow it to become
protracted beyond
that moment.
Don’t let the past determine
your future
10. Say to
yourself, “This is
over and done
with,” or “This
was an isolated
incident,” or
“This is a new
day.”
Don’t let the past determine
your future
11. Don’t allow the problem to
be global
The number of times
bad things happen to
you is a very small
fraction of the total
number of incidences in
your life. If it was
happening to you all the
time, it would be
happening 5 to 10 times
a day!
12. So the next time you
start feeling like the
world is against
you, remember, tell your
inner voice to “STOP!”
and turn it around by
isolating the incident.
Don’t allow the problem to
be global
13. Say something
like, “Obviously, I
had a tough time
with this call, but I
still have great
relationships. This
doesn’t happen all
the time.”
Don’t allow the problem to
be global
14. When you are first practicing these
techniques, say them out loud. They will
have more impact. Some people may think
you’re crazy, but that’s okay.
15. Once you’ve developed the skills, the rest is
in your head! It may be easier said than
done, but with enough practice, you will
learn to not only manage but master that
inner voice of yours.