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Filename: p-map sample putting.vsd Page: SIPOC Sample                                                                                                    Created by: Bob Hubbard on 6/14/2006 Modified last on 8/12/2011 at 10:08

  SIPOC Diagram: Putting Improvement Project
   Process Owner: Hootie Blowfisch, Chairman of the Board, Green Tee Golf Club
       Process Success Metric: OFD=1 golf ball putted on the surface of the golf green. Defect=OFD comes to rest more than 12 inches from the center of the hole.
    SIPOC



                               Suppliers                           Inputs                           Process                             Outputs                                            Customers


                         List Suppliers                     List Inputs                                                          List Outputs                                       List Customers
                           Class Instructor(s)                Golf equipment (Balls,                                               Output 1                                           Chairman Blowfisch
                                                              clubs, tees, etc.)                                                   Output 2
                                                              Marking and                                                          Output 3                                            Other Customers
                                                              measuring tools (tape
                                                              measures, stickers,
                                                              chalk, etc.)

                          Chairman Blowfisch                 Project Scope
    Elements




                                                             Success Criteria

                          Subject Matter Experts             ?
                          (SMEs) Subject Matter
                          Opines (SMO)


                          Anyone who is putting              ?
                          and generating data

                          USGA/PGA Websites                  ?




                                                                                                         Area of project focus
    High Level Process




                                1.                           2.                           3.                         4.                                5.                                            6.
                         Locate my golf                 Mark & clean                 Replace my                 Look at the                        Adjust my                                   If the putt
                           ball on the                  my ball while               ball on green               hole, or my                       stance over                                goes in, record
                         putting green.                  waiting to                and line up my               target, and                     the ball and hit                              my score, if
                                                           putt.                         putt.                take 2 practice                       the putt.                                not, return to
                                                                                                                   putts.                                                                         step 1.


                                                                                                        Document Owner: Bob Hubbard
                                                                                                                                        © 2010 AT&T Intellectual Property.
                                                                                                        Last Updated: 8/12/2011 10:08          All rights reserved.
                                                                                                             Updated by: Bob Hubbard
Filename: p-map sample putting.vsd Page: P-Map As Is-Sample                                                                                          Created by: Bob Hubbard on 6/14/2006 Modified last on 8/12/2011 at 10:08

             “As Is” P-Map:                    Putting Improvement Project                                                                                                    IT Six Sigma
             Process Owner:                    Hootie Blowfisch, Chairman of the Board, Green Tee Golf Club                                                                    Green Belt Training
      Process Success Metric: OFD=1 golf ball putted on the surface of the golf green. Defect=OFD comes to rest more than 12 inches from the center of the hole.
    Locate golf




                                                                                                                                                                            Mark my ball’s
                                                                                        See ball go onto                    Identify my golf
                                      START
       ball.




                                                              Hit approach shot.                                                                                            position on the
                                                                                          golf green.                             ball.
                                                                                                                                                                                green.
        Prepare to putt.




                                                                                        Watch other                        Evaluate factors                                 On my turn,
                                                               Clean my golf
                                    Pick up                                             golfer’s putts                        that might                                  replace the ball
                                                                  ball, if
                                  my golf ball.                                        while awaiting                       influence the                                  in its previous
                                                                necessary.
                                                                                       my turn to putt.                          putt.                                        location.
    Take a position




                                    Step up to                 Decide where                                                                                              Look at the hole,
       to putt.




                                                                                       Look at the hole,                  Decide how hard
                                    (address)                 (what direction)                                                                                             or the target
                                                                                         or my target.                    to putt the ball.
                                     the ball.                to putt the ball.                                                                                                again.
        Putting the ball.




                                                              Watch the ball’s         Observe factors                           Did the
                                                                                                                                                                   No
                                 Putt the ball.               progress toward          influencing the                          ball go in
                                                                 the hole.                   putt.                              the hole?

                                                                                                                              Yes
    Leaving the




                                                              Record number of
      green.




                                Remove the ball                                          Proceed to next
                                 from the hole.
                                                               strokes on my
                                                                                              hole.                                                                                 END
                                                                 scorecard.


                                                                                                    Document Owner: Bob Hubbard
                                                                                                                                    © 2010 AT&T Intellectual Property.
                                                                                                    Last Updated: 8/12/2011 10:08          All rights reserved.
                                                                                                         Updated by: Bob Hubbard
Filename: p-map sample putting.vsd Page: P-Map 2B Sample                                                                                             Created by: Bob Hubbard on 6/14/2006 Modified last on 8/12/2011 at 10:08

       “To-Be” P-Map:                         Putting Improvement Project                                                                                                     IT Six Sigma
        Process Owner:                        Hootie Blowfisch, Chairman of the Board, Green Tee Golf Club                                                                     Green Belt Training
      Process Success Metric: OFD=1 golf ball putted on the surface of the golf green. Defect=OFD comes to rest more than 12 inches from the center of the hole.
    Locate golf




                                                                                        See ball go onto
                                     START
       ball.




                                                             Hit approach shot.
                                                                                          golf green.
        Prepare to putt.
    Take a position
       to putt.
        Putting the ball.




                                                                                                                                 Did the
                                                                                                                                                                   No
                                                                                                                                ball go in
                                                                                                                                the hole?

                                                                                                                              Yes
    Locate golf




                                                             Record number of
       ball.




                               Remove the ball                                           Proceed to next
                                from the hole.
                                                              strokes on my
                                                                                              hole.                                                                                 END
                                                                scorecard.


                                                                                                    Document Owner: Bob Hubbard
                                                                                                                                    © 2010 AT&T Intellectual Property.
                                                                                                    Last Updated: 8/12/2011 10:08          All rights reserved.
                                                                                                         Updated by: Bob Hubbard

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P map sample putting

  • 1. Filename: p-map sample putting.vsd Page: SIPOC Sample Created by: Bob Hubbard on 6/14/2006 Modified last on 8/12/2011 at 10:08 SIPOC Diagram: Putting Improvement Project Process Owner: Hootie Blowfisch, Chairman of the Board, Green Tee Golf Club Process Success Metric: OFD=1 golf ball putted on the surface of the golf green. Defect=OFD comes to rest more than 12 inches from the center of the hole. SIPOC Suppliers Inputs Process Outputs Customers List Suppliers List Inputs List Outputs List Customers Class Instructor(s) Golf equipment (Balls, Output 1 Chairman Blowfisch clubs, tees, etc.) Output 2 Marking and Output 3 Other Customers measuring tools (tape measures, stickers, chalk, etc.) Chairman Blowfisch Project Scope Elements Success Criteria Subject Matter Experts ? (SMEs) Subject Matter Opines (SMO) Anyone who is putting ? and generating data USGA/PGA Websites ? Area of project focus High Level Process 1. 2. 3. 4. 5. 6. Locate my golf Mark & clean Replace my Look at the Adjust my If the putt ball on the my ball while ball on green hole, or my stance over goes in, record putting green. waiting to and line up my target, and the ball and hit my score, if putt. putt. take 2 practice the putt. not, return to putts. step 1. Document Owner: Bob Hubbard © 2010 AT&T Intellectual Property. Last Updated: 8/12/2011 10:08 All rights reserved. Updated by: Bob Hubbard
  • 2. Filename: p-map sample putting.vsd Page: P-Map As Is-Sample Created by: Bob Hubbard on 6/14/2006 Modified last on 8/12/2011 at 10:08 “As Is” P-Map: Putting Improvement Project IT Six Sigma Process Owner: Hootie Blowfisch, Chairman of the Board, Green Tee Golf Club Green Belt Training Process Success Metric: OFD=1 golf ball putted on the surface of the golf green. Defect=OFD comes to rest more than 12 inches from the center of the hole. Locate golf Mark my ball’s See ball go onto Identify my golf START ball. Hit approach shot. position on the golf green. ball. green. Prepare to putt. Watch other Evaluate factors On my turn, Clean my golf Pick up golfer’s putts that might replace the ball ball, if my golf ball. while awaiting influence the in its previous necessary. my turn to putt. putt. location. Take a position Step up to Decide where Look at the hole, to putt. Look at the hole, Decide how hard (address) (what direction) or the target or my target. to putt the ball. the ball. to putt the ball. again. Putting the ball. Watch the ball’s Observe factors Did the No Putt the ball. progress toward influencing the ball go in the hole. putt. the hole? Yes Leaving the Record number of green. Remove the ball Proceed to next from the hole. strokes on my hole. END scorecard. Document Owner: Bob Hubbard © 2010 AT&T Intellectual Property. Last Updated: 8/12/2011 10:08 All rights reserved. Updated by: Bob Hubbard
  • 3. Filename: p-map sample putting.vsd Page: P-Map 2B Sample Created by: Bob Hubbard on 6/14/2006 Modified last on 8/12/2011 at 10:08 “To-Be” P-Map: Putting Improvement Project IT Six Sigma Process Owner: Hootie Blowfisch, Chairman of the Board, Green Tee Golf Club Green Belt Training Process Success Metric: OFD=1 golf ball putted on the surface of the golf green. Defect=OFD comes to rest more than 12 inches from the center of the hole. Locate golf See ball go onto START ball. Hit approach shot. golf green. Prepare to putt. Take a position to putt. Putting the ball. Did the No ball go in the hole? Yes Locate golf Record number of ball. Remove the ball Proceed to next from the hole. strokes on my hole. END scorecard. Document Owner: Bob Hubbard © 2010 AT&T Intellectual Property. Last Updated: 8/12/2011 10:08 All rights reserved. Updated by: Bob Hubbard