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Sipoc Block Diagram 9 3 09


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Supplier Input Process Output Customer Diagram

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Sipoc Block Diagram 9 3 09

  1. 1. SUPPLIER - INPUT - PROCESS - OUTPUT - CUSTOMER (SIPOC) DIAGRAM Voice of the Customer = VOC STRATEGIC PLAN & KPIs P-Indicator + P-Indicator = Q-Measure INTERNAL P- Indicator P- Indicator Q-Measure INTERNAL VOC CUSTOMERS INPUT PROCESS OUTPUT EXTERNAL EXTERNAL VOC Internal Resources CUSTOMERS External Resources Reduced Cost SUPPLIERS Reduced Cycle Time & VENDORS Improve Efficiency FEEDBACK LOOP Improve Performance P-Indicator and Q-Measure Analysis and VOC Input