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© 2021 BT&CS Ltd 1
ISO 27001 Foundation
ISMS Terms & Acronyms
Prepared by: Stratos Lazaridis
Corporate Trainer and Management Consultant
© 2021 BT&CS Ltd 2
Course Overview
▪ Module 1: Introduction
▪ Module 2: Information Security Management Systems (ISMS)
▪ Module 3 The ISO 27001 Standard
▪ Module 4: ISO 27001 at Business Level
▪ Module 5: Information Risk Assessment and Risk Management
▪ Module 6: Information Security
Notes:
1. This is a small sample of the slides associated with the delivery of the ISO 27001 Foundation training course.
2. For an overview of the course please click on the link https://www.btcsltd.co.uk/iso-27001-foundation
3. This course is delivered on demand to corporate clients; however, it can also be delivered on demand to
small groups of individual learners (min. 6 delegates).
4. If interested please contact our lead trainer on 0749 114 7156 or email stratoslaz@aol.com
© 2021 BT&CS Ltd 3
Module 1.1: Introduction - ISMS Terms & Acronyms
© 2021 BT&CS Ltd 4
Terms & Acronyms (1/8)
▪ Asset. any tangible or intangible thing or
characteristic that has value
to an organization.
▪ Information assets, in e.g., paper or
electronic form: valuable information
content such as patents
▪ Storage media, such as computer
hardware, mobile IT devices, etc. many of
which are relatively inexpensive
commodities these days
▪ Each asset should have an asset owner.
▪ Risk. The potential that a given threat will
exploit vulnerabilities of an asset or group
of assets and thereby cause harm to the
organisation.
▪ Impact. The result of a security incident,
caused by a threat, which affects assets
▪ Impacts are the harmful effects or
consequences of incidents and calamities
affecting assets, damaging the organization
and its business interests, and often third
parties.
•
© 2021 BT&CS Ltd 5
Terms & Acronyms (2/8)
▪ Vulnerability. A weakness of an asset or
group of assets that can be exploited by
one or more threats.
▪ Vulnerabilities are the inherent weaknesses
within our facilities, technologies,
processes (including information risk
management itself!), people and
relationships, some of which are not even
recognized as such.
▪ Examples:
▪ Lack of fire-extinguishing system
▪ Lack of business continuity plans
▪ Lack of anti-virus software
▪ Lack of incident response procedures
▪ Obsolete equipment
▪ Lack of replacement
•
© 2021 BT&CS Ltd 6
Terms & Acronyms (3/8)
▪ Incidents range in scale from minor,
trivial or inconsequential events up to
calamities, disasters and outright
catastrophes.
▪ Threat: potential cause of an incident
that may result in harm to a system or
organisation
▪ Threats are the actors (insiders and
outsiders) and natural events that might
cause incidents if they acted on
vulnerabilities causing impacts.
▪ Threat Examples:
▪ Fire
▪ Earthquake
▪ Computer viruses
▪ Bomb threat
▪ Equipment malfunction
▪ Key people leaving the company (Key
Persons’ Dependency)
•
© 2021 BT&CS Ltd 7
Key Terms & Acronyms (4/8)
▪ Accountability. The responsibility for
actions and processes.
▪ Audit. Formal review of actions,
processes, policies and procedures.
▪ Compliance. Working in accordance with
the actions, processes, policies and
procedures laid down without necessarily
having independent reviews.
▪ Information Security. Preservation of
confidentiality, integrity and availability of
information; in addition, other properties
such as authenticity, accountability, non-
repudiation and reliability can also be
included.
© 2021 BT&CS Ltd 8
Terms & Acronyms (5/8)
▪ Identity. The properties of an individual
or resource that can be used to
uniquely identify one individual or
resource.
▪ Authentication. Ensuring that the
identity of a subject or resource is the
one claimed.
▪ Authorisation. The process of checking the
authentication of an individual or resource
to establish and confirm their authorised
use of, or access to, information or other
assets.
© 2021 BT&CS Ltd 9
Terms & Acronyms (6/8)
▪ Information Security Management
System (ISMS): a system of processes,
documents, technology and people that
helps to protect your company’s
information assets (not just personal
data) through a centrally managed
framework.
▪ An Information Security Management
System (ISMS) describes and
demonstrates your organisation’s
approach to Information Security.
▪ It is about security policies and controls
▪ How people and systems identify and
manage the opportunities and threats
revolving around valuable information and
related assets.
▪ Cyber security is addressing technology-
led threats.
▪ Effective cyber security solutions are part of
the broader ISMS.
© 2021 BT&CS Ltd 10
Terms & Acronyms (7/8)
▪ Confidentiality: the property that
information is not made available or
disclosed to unauthorised individuals,
entities or processes
▪ Sensitive information must be available only
to a set of predefined individuals.
▪ Unauthorized transmission and usage of
information should be restricted.
▪ Example, confidentiality of information
ensures that a customer's personal or
financial information is not obtained by an
unauthorized individual for malicious
purposes such as identity theft or credit
fraud.
▪ Integrity: the property of safeguarding the
accuracy and completeness of assets
▪ Information should not be altered in ways
that render it incomplete or incorrect.
▪ Unauthorized users should be restricted
from the ability to modify or destroy sensitive
information.
© 2021 BT&CS Ltd 11
Terms & Acronyms (8/8)
▪ Availability: the property of being
accessible and usable upon demand by
an authorised entity.
▪ Information should be accessible to
authorized users any time that it is needed.
▪ Availability is a warranty that information
can be obtained with an agreed-upon
frequency and timeliness.
▪ This is often measured in terms of
percentages and agreed to formally in
Service Level Agreements (SLAs) used by
network service providers and their
enterprise clients.
▪ Continuity: Information should be
continuously available to the business
user and this is ensured thorough
appropriate business continuity and
disaster recovery preparedness.
ISO 27001
ISO 22301
© 2021 BT&CS Ltd 12
Module 1.2: Issuers of Standards
© 2021 BT&CS Ltd 13
International Standards
▪ An international standard is a document
that has been developed through the
consensus of experts from many
countries and is approved and published
by a globally recognized body.
▪ It comprises rules, guidelines, processes, or
characteristics that allow users to achieve
the same outcome time and time again.
▪ International Standards:
▪ Make things work.
▪ Provide world-class specifications for
products, services and systems, to ensure
quality, safety and efficiency.
▪ They are instrumental in facilitating
international trade.
© 2021 BT&CS Ltd 14
ISO (International Organization for Standardization)
▪ Information about the ISO organisation:
▪ Formed in 1947
▪ NGO (Non-Governmental Organisation)
▪ HQ in Geneva, Switzerland
▪ Network of 162 national standardization
bodies, forming an international
cooperative
▪ Three (3) official languages: English,
French, and Russian
▪ ISO, through its members:
▪ Brings together experts to share knowledge
and develop voluntary, consensus-based,
market relevant International Standards
▪ Standards support innovation and provide
solutions to global challenges.
▪ To date ISO has issued 22,000+
standards covering almost all aspects of
technology and manufacturing.
© 2021 BT&CS Ltd 15
ISO Management System Standards (MSS)
▪ ISO MSS help organizations to improve
their performance by specifying
repeatable steps that organizations
consciously implement to achieve their
goals and objectives
▪ ISO MSS help organizations to create an
organizational culture that reflexively
engages in a continuous cycle of self-
evaluation, correction and improvement
of operations and processes
▪ This is achieved through heightened
employee awareness and management
leadership and commitment.
© 2021 BT&CS Ltd 16
Popular ISO Standards, Including MSS
▪ ISO 639 Codes for the representation of names of languages
▪ ISO 4217 Codes for the representation of currencies
▪ ISO 8601 Data elements and interchange formats - Information interchange - Representation of dates
and times
▪ ISO 9001 Quality Management Systems - Requirements
▪ ISO 13485 Medical Devices - Quality management systems - Requirements for regulatory purposes
▪ ISO 14001 Environmental Management Systems - Requirements
▪ ISO 17025 General requirements for the competence of testing and calibration laboratories
▪ ISO 20121 Event sustainability management systems - Requirements with guidance for use
▪ ISO 22000 Food Safety Management Systems - Requirements for any organization in the food chain
▪ ISO 26000 Guidance on Social Responsibility
▪ ISO 27001 Information Security Management Systems - Requirements
▪ ISO 31000 Risk Management - Principles and guidelines
▪ ISO 37001 Anti-bribery management systems
▪ ISO 45001 Occupational health and safety management systems - Requirements with guidance for use
▪ ISO 50001 Energy management systems - Requirements with guidance for use
© 2021 BT&CS Ltd 17
IEC (International Electrotechnical Commission)
▪ The IEC is made up of members, called
national committees (NCs)
▪ Each NC represents its nation's
electrotechnical interests in the IEC.
▪ Information about the IEC organisation:
▪ Formed in 1906 in London, UK
▪ Private standard-setting organisation
▪ HQ in Geneva, Switzerland
▪ Three (3) official languages: English,
French and Russian
▪ Prepares and publishes standards for
all electrical, electronic and related
technologies
▪ The above technologies are collectively
known as electrotechnology.
© 2021 BT&CS Ltd 18
BSI Group (British Standards Institution)
▪ Information about the BSI organisation:
▪ Founded in 1901
▪ National standards body of the United Kingdom
▪ Produces technical standards on a wide range
of products and services
▪ Supplies certification and standards-related
services to businesses.
▪ Helps organizations all over the world make
excellence a habit.
▪ BSI clients range from high profile brands
to small, local companies in 182 countries
worldwide.
© 2021 BT&CS Ltd 19
Module : The ISO 27000 Series of Information
Security Standards
© 2021 BT&CS Ltd 20
ISO/IEC 27000 Series of MSS (a.k.a. The “ISMS Family” (1/4)
▪ The ISO/IEC 27000 series of
standards, is also known as ISO 27K
for short
▪ The series comprises information
security standards jointly published by
the:
▪ International Organization for
Standardization (ISO)
▪ The International Electrotechnical
Commission (IEC).
▪ The series:
▪ Provides best practice recommendations on
information security management
▪ Is similar in design to other ISO series, such
as ISO 9000 series for quality assurance,
14000 series, for environmental protection,
etc.
© 2021 BT&CS Ltd 21
The ISO 27000 Family of Management Systems Standards & Their Interrelationship
© 2021 BT&CS Ltd 22
ISO/IEC 27000 Series of MSS (a.k.a. The “ISMS Family” (2/4)
▪ The series is deliberately broad in scope,
covering more than just privacy,
confidentiality and IT-related technical
cybersecurity issues.
▪ It is applicable to organizations of all
shapes and sizes.
▪ All organizations are encouraged to:
▪ Use the guidance and suggestions from the
ISO 27K series of standards where relevant.
▪ Assess their information risks
▪ Treat them by using information security
controls according to their needs.
© 2021 BT&CS Ltd 23
ISO/IEC 27000 Series of MSS (a.k.a. The “ISMS Family” (3/4)
▪ Given the dynamic nature of information
risk and security, the ISMS concept
incorporates continuous feedback and
improvement activities to respond to
changes in the threats, vulnerabilities or
impacts of incidents.
▪ The management of information risks is
achieved through the implementation of
information security controls, within the
context of an overall Information Security
Management System(ISMS).
© 2021 BT&CS Ltd 24
Examples of MSS of The ISO 27000 Series
© 2021 BT&CS Ltd 25
ISO/IEC 27000 Series of MSS (a.k.a. The “ISMS Family” (4/4)
▪ The standards are the product of
ISO/IEC JTC1 (Joint Technical
Committee 1) SC27 (Subcommittee 27)
▪ An international body that meets in
person twice a year.
▪ The ISO/IEC standards are sold directly
by ISO, mostly in English, French and
Chinese.
▪ Sales outlets associated with various
national standards bodies also sell directly
translated versions in other languages.
Continued …
Notes:
1. This is a small sample of the slides associated with the delivery of the ISO 27001 Foundation training course.
2. For an overview of the course please click on the link https://www.btcsltd.co.uk/iso-27001-foundation
3. This course is delivered on demand to corporate clients; however, it can also be delivered on demand to small
groups of individual learners (min. 6 delegates).
4. If interested please contact our lead trainer on 0749 114 7156 or email stratoslaz@aol.com
© 2021 BT&CS Ltd 26
USEFUL INFORMATION
About the Trainer: Stratos Lazaridis
▪ LinkedIn: linkedin.com/in/stratos-lazaridis-604aab5
▪ E-mail stratoslaz@aol.com
▪ Mob: +44(0)0749 114 7156
About our company: BT&CS (Business Training & Consulting Services Ltd)
For questions, regarding our training courses and consulting services, please visit our website
https://www.btcsltd.co.uk
For other queries, including non-obligation quotes), please contact me:
▪ E-mail stratoslaz@aol.com
▪ Mob: +44(0)0749 114 7156
Useful Links to web pages on our website
• Catalogue of ALL training courses https://www.btcsltd.co.uk/catalogue-of-training-courses
• General course information https://www.btcsltd.co.uk/general-course-information
• Frequently asked questions about our courses https://www.btcsltd.co.uk/faq-for-training-courses
• Customer satisfaction charter https://www.btcsltd.co.uk/customer-satisfaction-charter
• Terms & conditions https://www.btcsltd.co.uk/terms-and-conditions

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Iso 27001 foundation sample slides

  • 1. © 2021 BT&CS Ltd 1 ISO 27001 Foundation ISMS Terms & Acronyms Prepared by: Stratos Lazaridis Corporate Trainer and Management Consultant
  • 2. © 2021 BT&CS Ltd 2 Course Overview ▪ Module 1: Introduction ▪ Module 2: Information Security Management Systems (ISMS) ▪ Module 3 The ISO 27001 Standard ▪ Module 4: ISO 27001 at Business Level ▪ Module 5: Information Risk Assessment and Risk Management ▪ Module 6: Information Security Notes: 1. This is a small sample of the slides associated with the delivery of the ISO 27001 Foundation training course. 2. For an overview of the course please click on the link https://www.btcsltd.co.uk/iso-27001-foundation 3. This course is delivered on demand to corporate clients; however, it can also be delivered on demand to small groups of individual learners (min. 6 delegates). 4. If interested please contact our lead trainer on 0749 114 7156 or email stratoslaz@aol.com
  • 3. © 2021 BT&CS Ltd 3 Module 1.1: Introduction - ISMS Terms & Acronyms
  • 4. © 2021 BT&CS Ltd 4 Terms & Acronyms (1/8) ▪ Asset. any tangible or intangible thing or characteristic that has value to an organization. ▪ Information assets, in e.g., paper or electronic form: valuable information content such as patents ▪ Storage media, such as computer hardware, mobile IT devices, etc. many of which are relatively inexpensive commodities these days ▪ Each asset should have an asset owner. ▪ Risk. The potential that a given threat will exploit vulnerabilities of an asset or group of assets and thereby cause harm to the organisation. ▪ Impact. The result of a security incident, caused by a threat, which affects assets ▪ Impacts are the harmful effects or consequences of incidents and calamities affecting assets, damaging the organization and its business interests, and often third parties. •
  • 5. © 2021 BT&CS Ltd 5 Terms & Acronyms (2/8) ▪ Vulnerability. A weakness of an asset or group of assets that can be exploited by one or more threats. ▪ Vulnerabilities are the inherent weaknesses within our facilities, technologies, processes (including information risk management itself!), people and relationships, some of which are not even recognized as such. ▪ Examples: ▪ Lack of fire-extinguishing system ▪ Lack of business continuity plans ▪ Lack of anti-virus software ▪ Lack of incident response procedures ▪ Obsolete equipment ▪ Lack of replacement •
  • 6. © 2021 BT&CS Ltd 6 Terms & Acronyms (3/8) ▪ Incidents range in scale from minor, trivial or inconsequential events up to calamities, disasters and outright catastrophes. ▪ Threat: potential cause of an incident that may result in harm to a system or organisation ▪ Threats are the actors (insiders and outsiders) and natural events that might cause incidents if they acted on vulnerabilities causing impacts. ▪ Threat Examples: ▪ Fire ▪ Earthquake ▪ Computer viruses ▪ Bomb threat ▪ Equipment malfunction ▪ Key people leaving the company (Key Persons’ Dependency) •
  • 7. © 2021 BT&CS Ltd 7 Key Terms & Acronyms (4/8) ▪ Accountability. The responsibility for actions and processes. ▪ Audit. Formal review of actions, processes, policies and procedures. ▪ Compliance. Working in accordance with the actions, processes, policies and procedures laid down without necessarily having independent reviews. ▪ Information Security. Preservation of confidentiality, integrity and availability of information; in addition, other properties such as authenticity, accountability, non- repudiation and reliability can also be included.
  • 8. © 2021 BT&CS Ltd 8 Terms & Acronyms (5/8) ▪ Identity. The properties of an individual or resource that can be used to uniquely identify one individual or resource. ▪ Authentication. Ensuring that the identity of a subject or resource is the one claimed. ▪ Authorisation. The process of checking the authentication of an individual or resource to establish and confirm their authorised use of, or access to, information or other assets.
  • 9. © 2021 BT&CS Ltd 9 Terms & Acronyms (6/8) ▪ Information Security Management System (ISMS): a system of processes, documents, technology and people that helps to protect your company’s information assets (not just personal data) through a centrally managed framework. ▪ An Information Security Management System (ISMS) describes and demonstrates your organisation’s approach to Information Security. ▪ It is about security policies and controls ▪ How people and systems identify and manage the opportunities and threats revolving around valuable information and related assets. ▪ Cyber security is addressing technology- led threats. ▪ Effective cyber security solutions are part of the broader ISMS.
  • 10. © 2021 BT&CS Ltd 10 Terms & Acronyms (7/8) ▪ Confidentiality: the property that information is not made available or disclosed to unauthorised individuals, entities or processes ▪ Sensitive information must be available only to a set of predefined individuals. ▪ Unauthorized transmission and usage of information should be restricted. ▪ Example, confidentiality of information ensures that a customer's personal or financial information is not obtained by an unauthorized individual for malicious purposes such as identity theft or credit fraud. ▪ Integrity: the property of safeguarding the accuracy and completeness of assets ▪ Information should not be altered in ways that render it incomplete or incorrect. ▪ Unauthorized users should be restricted from the ability to modify or destroy sensitive information.
  • 11. © 2021 BT&CS Ltd 11 Terms & Acronyms (8/8) ▪ Availability: the property of being accessible and usable upon demand by an authorised entity. ▪ Information should be accessible to authorized users any time that it is needed. ▪ Availability is a warranty that information can be obtained with an agreed-upon frequency and timeliness. ▪ This is often measured in terms of percentages and agreed to formally in Service Level Agreements (SLAs) used by network service providers and their enterprise clients. ▪ Continuity: Information should be continuously available to the business user and this is ensured thorough appropriate business continuity and disaster recovery preparedness. ISO 27001 ISO 22301
  • 12. © 2021 BT&CS Ltd 12 Module 1.2: Issuers of Standards
  • 13. © 2021 BT&CS Ltd 13 International Standards ▪ An international standard is a document that has been developed through the consensus of experts from many countries and is approved and published by a globally recognized body. ▪ It comprises rules, guidelines, processes, or characteristics that allow users to achieve the same outcome time and time again. ▪ International Standards: ▪ Make things work. ▪ Provide world-class specifications for products, services and systems, to ensure quality, safety and efficiency. ▪ They are instrumental in facilitating international trade.
  • 14. © 2021 BT&CS Ltd 14 ISO (International Organization for Standardization) ▪ Information about the ISO organisation: ▪ Formed in 1947 ▪ NGO (Non-Governmental Organisation) ▪ HQ in Geneva, Switzerland ▪ Network of 162 national standardization bodies, forming an international cooperative ▪ Three (3) official languages: English, French, and Russian ▪ ISO, through its members: ▪ Brings together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards ▪ Standards support innovation and provide solutions to global challenges. ▪ To date ISO has issued 22,000+ standards covering almost all aspects of technology and manufacturing.
  • 15. © 2021 BT&CS Ltd 15 ISO Management System Standards (MSS) ▪ ISO MSS help organizations to improve their performance by specifying repeatable steps that organizations consciously implement to achieve their goals and objectives ▪ ISO MSS help organizations to create an organizational culture that reflexively engages in a continuous cycle of self- evaluation, correction and improvement of operations and processes ▪ This is achieved through heightened employee awareness and management leadership and commitment.
  • 16. © 2021 BT&CS Ltd 16 Popular ISO Standards, Including MSS ▪ ISO 639 Codes for the representation of names of languages ▪ ISO 4217 Codes for the representation of currencies ▪ ISO 8601 Data elements and interchange formats - Information interchange - Representation of dates and times ▪ ISO 9001 Quality Management Systems - Requirements ▪ ISO 13485 Medical Devices - Quality management systems - Requirements for regulatory purposes ▪ ISO 14001 Environmental Management Systems - Requirements ▪ ISO 17025 General requirements for the competence of testing and calibration laboratories ▪ ISO 20121 Event sustainability management systems - Requirements with guidance for use ▪ ISO 22000 Food Safety Management Systems - Requirements for any organization in the food chain ▪ ISO 26000 Guidance on Social Responsibility ▪ ISO 27001 Information Security Management Systems - Requirements ▪ ISO 31000 Risk Management - Principles and guidelines ▪ ISO 37001 Anti-bribery management systems ▪ ISO 45001 Occupational health and safety management systems - Requirements with guidance for use ▪ ISO 50001 Energy management systems - Requirements with guidance for use
  • 17. © 2021 BT&CS Ltd 17 IEC (International Electrotechnical Commission) ▪ The IEC is made up of members, called national committees (NCs) ▪ Each NC represents its nation's electrotechnical interests in the IEC. ▪ Information about the IEC organisation: ▪ Formed in 1906 in London, UK ▪ Private standard-setting organisation ▪ HQ in Geneva, Switzerland ▪ Three (3) official languages: English, French and Russian ▪ Prepares and publishes standards for all electrical, electronic and related technologies ▪ The above technologies are collectively known as electrotechnology.
  • 18. © 2021 BT&CS Ltd 18 BSI Group (British Standards Institution) ▪ Information about the BSI organisation: ▪ Founded in 1901 ▪ National standards body of the United Kingdom ▪ Produces technical standards on a wide range of products and services ▪ Supplies certification and standards-related services to businesses. ▪ Helps organizations all over the world make excellence a habit. ▪ BSI clients range from high profile brands to small, local companies in 182 countries worldwide.
  • 19. © 2021 BT&CS Ltd 19 Module : The ISO 27000 Series of Information Security Standards
  • 20. © 2021 BT&CS Ltd 20 ISO/IEC 27000 Series of MSS (a.k.a. The “ISMS Family” (1/4) ▪ The ISO/IEC 27000 series of standards, is also known as ISO 27K for short ▪ The series comprises information security standards jointly published by the: ▪ International Organization for Standardization (ISO) ▪ The International Electrotechnical Commission (IEC). ▪ The series: ▪ Provides best practice recommendations on information security management ▪ Is similar in design to other ISO series, such as ISO 9000 series for quality assurance, 14000 series, for environmental protection, etc.
  • 21. © 2021 BT&CS Ltd 21 The ISO 27000 Family of Management Systems Standards & Their Interrelationship
  • 22. © 2021 BT&CS Ltd 22 ISO/IEC 27000 Series of MSS (a.k.a. The “ISMS Family” (2/4) ▪ The series is deliberately broad in scope, covering more than just privacy, confidentiality and IT-related technical cybersecurity issues. ▪ It is applicable to organizations of all shapes and sizes. ▪ All organizations are encouraged to: ▪ Use the guidance and suggestions from the ISO 27K series of standards where relevant. ▪ Assess their information risks ▪ Treat them by using information security controls according to their needs.
  • 23. © 2021 BT&CS Ltd 23 ISO/IEC 27000 Series of MSS (a.k.a. The “ISMS Family” (3/4) ▪ Given the dynamic nature of information risk and security, the ISMS concept incorporates continuous feedback and improvement activities to respond to changes in the threats, vulnerabilities or impacts of incidents. ▪ The management of information risks is achieved through the implementation of information security controls, within the context of an overall Information Security Management System(ISMS).
  • 24. © 2021 BT&CS Ltd 24 Examples of MSS of The ISO 27000 Series
  • 25. © 2021 BT&CS Ltd 25 ISO/IEC 27000 Series of MSS (a.k.a. The “ISMS Family” (4/4) ▪ The standards are the product of ISO/IEC JTC1 (Joint Technical Committee 1) SC27 (Subcommittee 27) ▪ An international body that meets in person twice a year. ▪ The ISO/IEC standards are sold directly by ISO, mostly in English, French and Chinese. ▪ Sales outlets associated with various national standards bodies also sell directly translated versions in other languages. Continued … Notes: 1. This is a small sample of the slides associated with the delivery of the ISO 27001 Foundation training course. 2. For an overview of the course please click on the link https://www.btcsltd.co.uk/iso-27001-foundation 3. This course is delivered on demand to corporate clients; however, it can also be delivered on demand to small groups of individual learners (min. 6 delegates). 4. If interested please contact our lead trainer on 0749 114 7156 or email stratoslaz@aol.com
  • 26. © 2021 BT&CS Ltd 26 USEFUL INFORMATION About the Trainer: Stratos Lazaridis ▪ LinkedIn: linkedin.com/in/stratos-lazaridis-604aab5 ▪ E-mail stratoslaz@aol.com ▪ Mob: +44(0)0749 114 7156 About our company: BT&CS (Business Training & Consulting Services Ltd) For questions, regarding our training courses and consulting services, please visit our website https://www.btcsltd.co.uk For other queries, including non-obligation quotes), please contact me: ▪ E-mail stratoslaz@aol.com ▪ Mob: +44(0)0749 114 7156 Useful Links to web pages on our website • Catalogue of ALL training courses https://www.btcsltd.co.uk/catalogue-of-training-courses • General course information https://www.btcsltd.co.uk/general-course-information • Frequently asked questions about our courses https://www.btcsltd.co.uk/faq-for-training-courses • Customer satisfaction charter https://www.btcsltd.co.uk/customer-satisfaction-charter • Terms & conditions https://www.btcsltd.co.uk/terms-and-conditions