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A quick introduction to
 Sustainable Futures


Why What How
Why


Concept   Context   Outcomes
Why | Concept



           Continuously
                          Sustainable
 People      solving
                            future
            problems
Why | Context
  Edinburgh Napier Staff member

 • "I just want to make things better here, for my students"

  Universities UK

 • "we will all be facing increased pressure to demonstrate
   efficiency and effectiveness, and above all that we are
   providing value for money."

  Universities Scotland

 • "It’s crucial for Scotland that our universities remain
   competitive - over £1 billion of income [...] depends on it."
Why | Outcomes
1) Students & Staff
• Improved student experience and satisfied staff

2) Culture & Behaviours
• Continuous improvement & respect for people
• Supporting our values
  (Professional, Ambitious, Innovative, Inclusive)
3) Organisational Impact
• Staff & University areas engaging

4) Estimated Savings
• Resources released to grow value adding activity
What

                     People
Principles   Model
                      say
What | Principles
Customer focus
 • putting the student and the research at the centre
 • increasing the value the University delivers
 • getting it right first time
Attending to causes rather than symptoms
 • addressing the root of the issue
 • working systemically and holistically across University structures
Using meaningful measures
 • use data to inform decision making
 • supporting our strategic direction
Focus on getting things done
 • collaborating with the people who do, and understand, the work to improve it
 • with an emphasis on ongoing achievable incremental change
 • and the ambition to always be aiming for the best
What | Model

               
           Process

         Tools & Skills

       Values & Culture
What | People say
  Project feedback

 • "Improved efficiency + high morale will
   improve working relationships" "it will reduce
   [...] workload"

 • "Applicant experience will improve, hopefully
   converting more applicants into students"

 • “[it] has been really positive and the meetings
   have helped to structure the process…"
How


Products   Process   People
How | Products
Rapid Improvement Event
 • A 5 day facilitated workshop to redesign a significant cross
   functional process
Process Review
 • A number of facilitated workshops to enable process redesign

Rapid Impact Analysis
 • A short-time assessment of data and current state processes resulting
   in recommendations for action
Coaching
 • One to one support for a staff member in the tools, approaches and
   skills to enable them to lead an identified improvement
How | Process


Initiation               Implementation            Handover
& Planning                                         & Close
• Spot an idea           • Understand the          • Overcome barriers
• Work out feasability     current state           • Ensure new way
• Ensure proper scope    • Generate and              becomes business
• Involve the right        analyse options           as usual
  people                 • Design a future state   • Learn from this
• Learn what the data    • Make the changes          process
  says                                             • Identify what to do
                                                     next
What | People
            Front
            line
            • Deliver
              outcomes
            • Bring their
              expertise
Edinburgh Napier University is a registered Scottish charity. Reg. No. SC018373
This work by Edinburgh Napier University is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

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A quick introduction to Sustainable Futures at Edinburgh Napier University

  • 1. A quick introduction to Sustainable Futures Why What How
  • 2.
  • 3. Why Concept Context Outcomes
  • 4. Why | Concept Continuously Sustainable People solving future problems
  • 5. Why | Context Edinburgh Napier Staff member • "I just want to make things better here, for my students" Universities UK • "we will all be facing increased pressure to demonstrate efficiency and effectiveness, and above all that we are providing value for money." Universities Scotland • "It’s crucial for Scotland that our universities remain competitive - over £1 billion of income [...] depends on it."
  • 6. Why | Outcomes 1) Students & Staff • Improved student experience and satisfied staff 2) Culture & Behaviours • Continuous improvement & respect for people • Supporting our values (Professional, Ambitious, Innovative, Inclusive) 3) Organisational Impact • Staff & University areas engaging 4) Estimated Savings • Resources released to grow value adding activity
  • 7. What People Principles Model say
  • 8. What | Principles Customer focus • putting the student and the research at the centre • increasing the value the University delivers • getting it right first time Attending to causes rather than symptoms • addressing the root of the issue • working systemically and holistically across University structures Using meaningful measures • use data to inform decision making • supporting our strategic direction Focus on getting things done • collaborating with the people who do, and understand, the work to improve it • with an emphasis on ongoing achievable incremental change • and the ambition to always be aiming for the best
  • 9. What | Model  Process Tools & Skills Values & Culture
  • 10. What | People say Project feedback • "Improved efficiency + high morale will improve working relationships" "it will reduce [...] workload" • "Applicant experience will improve, hopefully converting more applicants into students" • “[it] has been really positive and the meetings have helped to structure the process…"
  • 11. How Products Process People
  • 12. How | Products Rapid Improvement Event • A 5 day facilitated workshop to redesign a significant cross functional process Process Review • A number of facilitated workshops to enable process redesign Rapid Impact Analysis • A short-time assessment of data and current state processes resulting in recommendations for action Coaching • One to one support for a staff member in the tools, approaches and skills to enable them to lead an identified improvement
  • 13. How | Process Initiation Implementation Handover & Planning & Close • Spot an idea • Understand the • Overcome barriers • Work out feasability current state • Ensure new way • Ensure proper scope • Generate and becomes business • Involve the right analyse options as usual people • Design a future state • Learn from this • Learn what the data • Make the changes process says • Identify what to do next
  • 14. What | People Front line • Deliver outcomes • Bring their expertise
  • 15. Edinburgh Napier University is a registered Scottish charity. Reg. No. SC018373 This work by Edinburgh Napier University is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License