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Lean Supply Chain
Action Learning Program
September 2007
Objectives of the Proposed Program
• Enable participating companies to learn with and
from each other by tackling real projects of vital
importance to the companies
• Demonstrate the effective application of lean
principles in warehousing, transport, procurement
and distribution
• Disseminate the learnings to promote the application
of lean supply chain principles by local companies
• Promote South Australia as a world class centre for
supply chain excellence
Lean Supply Chain
• Focuses on the Value Stream
• Encompasses warehousing, distribution, transport
and procurement
• Removes waste, mistakes, inflexibility
• Involves developing a “lean mindset”
May involve…
• Eliminating, combining, rearranging, simplifying
stages
• Removing commercial obstacles
• Promoting free flow of information
• Improved logistics methods and systems
• Strategic positioning of inventory
• Involving supply chain partners in the change
process
Action Learning
• A process in which a group of people come together
regularly to help each other learn from their
experience.
• Participants typically come from different situations
where they are involved in different activities and face
individual problems.
• The intention is to introduce some change, and use
the intended change as a vehicle for learning through
reflection.
The Lean Supply Chain
Action Learning Program
• Each project is undertaken by a team of three to five;
one or two from the company and the remainder from
other companies
• The team works intensively together, one day per
week over five weeks, learning and applying lean
principles to the problem
• Outcomes and recommendations are presented to
the host company senior management
• Key elements of the process are videotaped as a
case study to promulgate via DVD to South
Australian companies and via the Web to the World.
Project Selection Criteria
• Addresses an issue of high priority to the company
• Likely to benefit from “fresh eyes”
• Potential to demonstrate best practice/lean principles
• Likely to achieve a tangible outcome in the time
available
• Company willing for outcomes to be used in the
public domain as a case study
Typical Projects
• Examining the overall supply chain to determine strategies to
improve customer service, reduce or eliminate inventory, reduce
lead time and non-value adding activity
• Apply Lean Principles to warehouse processes and work flow to
reduce double handling and improve customer service etc
• Develop a new warehouse layout to reduce distance traveled,
increase storage density
• Examine the existing warehouse organisation structure, job
roles and skills and devise a development program to build
involvement, teamwork and effectiveness of the people
• Etc
Process Improvement Methodologies
• Lean Principles and Value Stream Mapping
• Cycle Time Reduction and Flow Process Charting
• Business Process Re-engineering
Stages in Value Stream Mapping
• Start with the Customer and work back
• Become familiar with the present process
• Observe and measure the present process
• Create a Value Stream Map of present process
• Identify non-value adding and waste
• Develop an improved process to reduce overall lead
time
• Create a Value Stream Map of the new process
• Plan the implementation and win buy-in
Project Steps
• Preparation
• Project
– Day 1
– Day 2
– Day 3
– Day 4
– Day 5
• Dissemination
Preparation
– Companies are canvassed for potential projects
– Facilitator meets with each company to:
• Set the Minimum Critical Specification for the
project
• Establish any constraints
• Identify resources to be provided by the
company
Preparation (continued)
– Team is selected
– Facilitator identifies relevant learning resources eg
readings and case studies relevant to the project,
to be used to prepare the team
– Team is briefed at an initial meeting at the host
company.
Day 1 - Plan the Project
– Become familiar with the current situation
– Clarify the objectives of the project
– Identify the skills and capabilities within the group
– Share learnings from pre-reading and from experience to
identify possible approaches and tools to be used
– Agree on the overall approach and the roles of each team
member
– Develop a project plan
– Reflect on the effectiveness of the team and the process
Day 2 Record and Examine
– Identify, gather and assemble relevant data and information
– Consult with stakeholders
– Document the current situation using the appropriate tools
eg Value Stream Mapping, Activity Sampling, Flow Charting,
Storyboarding etc
– Analyse the current situation to identify opportunities for
improvement eg elimination of non-value adding activity,
cycle time reduction etc
– Initial brainstorming of ideas and options
– Pose questions to be researched and answered before Day
3
– Reflect on the effectiveness of the team and the process
Day 3 Develop
– Review outcomes of research between sessions
– Intensively brainstorm options and short list eg story
boarding, mind mapping etc
– Test short listed options with the key stakeholders in the
company
– Synthesize the proposal
– Identify further information or data to be collected to validate
the proposal
– Assign responsibilities for next session
– Reflect on the effectiveness of the team and the process
Day 4 Refine and Justify
• Refine the proposal based on the research between sessions
• Document the proposal eg Value Stream Map, Layout Diagram,
Flow Chart etc
• Prepare a cost benefit analysis of the proposal
• Develop an implementation plan
• Plan tasks and assign responsibilities for next session
• Reflect on the effectiveness of the team and the process
Day 5 Present Outcomes
– Prepare a report with recommendations and justifications
– Prepare a presentation for the host company’s senior
management
– Present to Senior Management and obtain their feedback
– Reflect on the effectiveness of the team and the process and
document the learnings
Dissemination
– Presentations by project team at seminars and
site visits
– Video case study of the project, for inclusion with
other case studies on a DVD for distribution to SA
companies
– Web site explaining and promoting the program
with downloadable case studies and streaming
video or slide presentations to illustrate,
accessible around the world as a showcase for
South Australian supply chain excellence
Into the future
• Recruit more companies into the program locally and
interstate.
• Encourage overseas companies to follow the
example, and to contribute their case studies to the
data base
• Provide a platform for benchmarking, locally and
internationally
Funding
• The initial projects under Lean Supply Chain Action
Learning Program have been funded by the SA
Department of Trade and Economic Development
(DTED)

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Learn Lean Principles Through Real Supply Chain Projects

  • 1. Lean Supply Chain Action Learning Program September 2007
  • 2. Objectives of the Proposed Program • Enable participating companies to learn with and from each other by tackling real projects of vital importance to the companies • Demonstrate the effective application of lean principles in warehousing, transport, procurement and distribution • Disseminate the learnings to promote the application of lean supply chain principles by local companies • Promote South Australia as a world class centre for supply chain excellence
  • 3. Lean Supply Chain • Focuses on the Value Stream • Encompasses warehousing, distribution, transport and procurement • Removes waste, mistakes, inflexibility • Involves developing a “lean mindset”
  • 4. May involve… • Eliminating, combining, rearranging, simplifying stages • Removing commercial obstacles • Promoting free flow of information • Improved logistics methods and systems • Strategic positioning of inventory • Involving supply chain partners in the change process
  • 5. Action Learning • A process in which a group of people come together regularly to help each other learn from their experience. • Participants typically come from different situations where they are involved in different activities and face individual problems. • The intention is to introduce some change, and use the intended change as a vehicle for learning through reflection.
  • 6. The Lean Supply Chain Action Learning Program • Each project is undertaken by a team of three to five; one or two from the company and the remainder from other companies • The team works intensively together, one day per week over five weeks, learning and applying lean principles to the problem • Outcomes and recommendations are presented to the host company senior management • Key elements of the process are videotaped as a case study to promulgate via DVD to South Australian companies and via the Web to the World.
  • 7. Project Selection Criteria • Addresses an issue of high priority to the company • Likely to benefit from “fresh eyes” • Potential to demonstrate best practice/lean principles • Likely to achieve a tangible outcome in the time available • Company willing for outcomes to be used in the public domain as a case study
  • 8. Typical Projects • Examining the overall supply chain to determine strategies to improve customer service, reduce or eliminate inventory, reduce lead time and non-value adding activity • Apply Lean Principles to warehouse processes and work flow to reduce double handling and improve customer service etc • Develop a new warehouse layout to reduce distance traveled, increase storage density • Examine the existing warehouse organisation structure, job roles and skills and devise a development program to build involvement, teamwork and effectiveness of the people • Etc
  • 9. Process Improvement Methodologies • Lean Principles and Value Stream Mapping • Cycle Time Reduction and Flow Process Charting • Business Process Re-engineering
  • 10. Stages in Value Stream Mapping • Start with the Customer and work back • Become familiar with the present process • Observe and measure the present process • Create a Value Stream Map of present process • Identify non-value adding and waste • Develop an improved process to reduce overall lead time • Create a Value Stream Map of the new process • Plan the implementation and win buy-in
  • 11. Project Steps • Preparation • Project – Day 1 – Day 2 – Day 3 – Day 4 – Day 5 • Dissemination
  • 12. Preparation – Companies are canvassed for potential projects – Facilitator meets with each company to: • Set the Minimum Critical Specification for the project • Establish any constraints • Identify resources to be provided by the company
  • 13. Preparation (continued) – Team is selected – Facilitator identifies relevant learning resources eg readings and case studies relevant to the project, to be used to prepare the team – Team is briefed at an initial meeting at the host company.
  • 14. Day 1 - Plan the Project – Become familiar with the current situation – Clarify the objectives of the project – Identify the skills and capabilities within the group – Share learnings from pre-reading and from experience to identify possible approaches and tools to be used – Agree on the overall approach and the roles of each team member – Develop a project plan – Reflect on the effectiveness of the team and the process
  • 15. Day 2 Record and Examine – Identify, gather and assemble relevant data and information – Consult with stakeholders – Document the current situation using the appropriate tools eg Value Stream Mapping, Activity Sampling, Flow Charting, Storyboarding etc – Analyse the current situation to identify opportunities for improvement eg elimination of non-value adding activity, cycle time reduction etc – Initial brainstorming of ideas and options – Pose questions to be researched and answered before Day 3 – Reflect on the effectiveness of the team and the process
  • 16. Day 3 Develop – Review outcomes of research between sessions – Intensively brainstorm options and short list eg story boarding, mind mapping etc – Test short listed options with the key stakeholders in the company – Synthesize the proposal – Identify further information or data to be collected to validate the proposal – Assign responsibilities for next session – Reflect on the effectiveness of the team and the process
  • 17. Day 4 Refine and Justify • Refine the proposal based on the research between sessions • Document the proposal eg Value Stream Map, Layout Diagram, Flow Chart etc • Prepare a cost benefit analysis of the proposal • Develop an implementation plan • Plan tasks and assign responsibilities for next session • Reflect on the effectiveness of the team and the process
  • 18. Day 5 Present Outcomes – Prepare a report with recommendations and justifications – Prepare a presentation for the host company’s senior management – Present to Senior Management and obtain their feedback – Reflect on the effectiveness of the team and the process and document the learnings
  • 19. Dissemination – Presentations by project team at seminars and site visits – Video case study of the project, for inclusion with other case studies on a DVD for distribution to SA companies – Web site explaining and promoting the program with downloadable case studies and streaming video or slide presentations to illustrate, accessible around the world as a showcase for South Australian supply chain excellence
  • 20. Into the future • Recruit more companies into the program locally and interstate. • Encourage overseas companies to follow the example, and to contribute their case studies to the data base • Provide a platform for benchmarking, locally and internationally
  • 21. Funding • The initial projects under Lean Supply Chain Action Learning Program have been funded by the SA Department of Trade and Economic Development (DTED)