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Chapter 11
Caring, Communicating, and
Managing with Technology
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc.
Objectives
 Articulate the role of technologies in patient
safety.
 Describe the core components of informatics:
data, information, and knowledge.
 Analyze three types of technology for
capturing data at the point of care.
 Discuss decision support systems and their
impact on patient care.
 Explore the issues of patient safety, ethics,
and information security and privacy within
information technology.
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 2
Technology Surrounds Us!
 Health care’s future
 Facilitates decision making
 Improves efficacy and efficiency
 Enhances patient safety and quality
 Decreases healthcare costs
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 3
Types of Technologies
 Biomedical
 Informational
 Knowledge
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 4
Biomedical
 Physiologic monitoring
 Diagnostic testing
 Drug administration
 Therapeutic treatments
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 5
Informational
 Acquired
 Managed
 Analyzed
 Disseminated
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 6
Knowledge
 Clinical decision support helps health
professionals make clinical decisions to
enhance patient care
 Dose range calculators
 Allergy alerts
 Best practices for managing patients
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 7
Meaningful Use
 Standards set by the Center for Medicare &
Medicaid Services (CMS)
 Incentive program
 Goal:
 Promote effective use of EHR
 Improve health care
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 8
Informatics
 A science that combines domain science,
computer science, information science, and
cognitive science
 Nursing Informatics combines knowledge and
skills with computer expertise
 Interdisciplinary with a focus on the care of
the patient
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 9
Privacy and Security
 Password protected
 Information Systems Security Team
 Firewalls
 Confidentiality, integrity, and ethical principles
remain final safeguards within the EHR
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 10
Conclusion
Biomedical, information, communication, and
knowledge technology will form a bond in the
future, linking people and information
together in a rapidly changing world of health
care.
All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 11

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Chapter 011

  • 1. Chapter 11 Caring, Communicating, and Managing with Technology All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc.
  • 2. Objectives  Articulate the role of technologies in patient safety.  Describe the core components of informatics: data, information, and knowledge.  Analyze three types of technology for capturing data at the point of care.  Discuss decision support systems and their impact on patient care.  Explore the issues of patient safety, ethics, and information security and privacy within information technology. All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 2
  • 3. Technology Surrounds Us!  Health care’s future  Facilitates decision making  Improves efficacy and efficiency  Enhances patient safety and quality  Decreases healthcare costs All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 3
  • 4. Types of Technologies  Biomedical  Informational  Knowledge All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 4
  • 5. Biomedical  Physiologic monitoring  Diagnostic testing  Drug administration  Therapeutic treatments All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 5
  • 6. Informational  Acquired  Managed  Analyzed  Disseminated All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 6
  • 7. Knowledge  Clinical decision support helps health professionals make clinical decisions to enhance patient care  Dose range calculators  Allergy alerts  Best practices for managing patients All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 7
  • 8. Meaningful Use  Standards set by the Center for Medicare & Medicaid Services (CMS)  Incentive program  Goal:  Promote effective use of EHR  Improve health care All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 8
  • 9. Informatics  A science that combines domain science, computer science, information science, and cognitive science  Nursing Informatics combines knowledge and skills with computer expertise  Interdisciplinary with a focus on the care of the patient All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 9
  • 10. Privacy and Security  Password protected  Information Systems Security Team  Firewalls  Confidentiality, integrity, and ethical principles remain final safeguards within the EHR All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 10
  • 11. Conclusion Biomedical, information, communication, and knowledge technology will form a bond in the future, linking people and information together in a rapidly changing world of health care. All items and derived items © 2015, 2011 by Mosby, Inc., an imprint of Elsevier Inc. 11