49. Takeaways:
1. Dubsmash is awesome
2. “Virality” is engineered
3. Acquisition without retention is stupid
4. Sustainable acquisition is learned
5. Dubsmash will be an awesome publisher
Lessons from 175M installs
Properly contextuaize virality
Odd background
Special operations medic
McKinsey consultant - don’t I look like I’m having fun?
Found my passion for startups:
Worked at Groupon in Chicago
Founded an ad-tech startup
And now run Product at Dubsmash
So the agenda for my brief talk:
Virality is isn’t a passive phenomenon
Nor can you will it into existence
It is engineered!
Virality is isn’t a passive phenomenon
Nor can you will it into existence
It is engineered!
Two things that I attribute - sharing externally + watermark
Dubsmash was a new app from a 2 year old company - mobile motion gmbh
Had 6 weeks of cash left and desperately needed a win
So they experimented with variations of their app, Starlize - which is basically identical to musical.ly
This does not usually happen
This is rare
This is not the norm
How?
Did anybody use the first Dubsmash?
Background: was built in an afternoon
This was the first play screen - complete with test sounds
This is the record screen - not even a traditional record button
We call it ‘reducing the barrier to creation’
Most people make (on average) 4 selfie-videos a month (high, right?)
We can get the to do that in a session
Reduced barrier to sharing
Force to share externally by necessity - could not scale a video platform!
Connected to platforms where your friends are
Created impressions on the most intimate social networks
This led to 1.5 billion videos created in 2015, we are on track to do the same this year
If Dubsmash shipped as a full-featured video platform, it would not exist today
Everybody now has watermarks - it is standard now across creator tools
Building off of Instagram
We totally should have patented that ;)
Takeaway
Some people do it by accident
For us:
Engineered - yes
Intended - no
And there are varying degrees to which you can be viral depending on industry
And there is a playbook to engineer different types
Virality is isn’t a passive phenomenon
Nor can you will it into existence
It is engineered!
The 3Rs
When I mention that we scaled prematurely, it is because we hadn’t figured out retention
I’ll give you an example
11M installs in April 2015
We realized as a company
With this type of viral success and brand building
That are opportunity is to be a video platform vs just a “viral creator tool”
I don’t want to insult anyone’s intelligence, just want to emphasize a tried and true point in product.
Y axis % of users coming back to the app
X axis over time
This is awful
The first indicator of health is a flat long-tail
That means you have a sustainable number of users who have FOUND VALUE WITH YOUR APP
The next step is to focus on early (day 1) retention by educating the user about that VALUE
Then follow quickly up with building features with network effects, then re engaging
Epic
Takeaway
Without retention, acquisition becomes irrelevant
I’ve had to learn this the hard way - multiple times have to turn down an app store or play store featuring
Which they tie to building features that don’t focus on retention
Virality is isn’t a passive phenomenon
Nor can you will it into existence
It is engineered!
Installs in october
Wait - I thought we had crappy retention : we did
Not focusing on acquisition: we weren’t
Build an on-platform network
This led to a massive decrease in acquisition - which was painful but intentional
Maintain acquisition through external sharing
Increase retention through internal sharing / sharing on platform
Sharing on platform
Fun, interactive, video sharing with friends
Building social features
Leveraging a lot of human psychology
Lot of pop culture and mixed media
Experimenting with video chat bots, curated feeds, broadcast, face mask, augmented reality, live video, etc.
Fun!
[partners]
Westworld’s actors
Evan Rachel Wood
Jimmi Simpson
Ben Barnes
It is learned
You need to have an understanding of how users user your product and apply the right tool
This can include purely organic, earned, or paid traffic
So why is Dubsmash here?
Dubsmash’s growth story is great, but thankfully incomplete
We believe we can turn Dubsmash’s scale into a video platform
The market is large
The market is young
There is so much untapped potential as people create more videos
I hope in the coming years to come to you as a publisher, not just as an advertiser