As B2B buyer preferences change, the marketing to sales handoff has become increasingly complicated -- yet more important than ever. B2B SaaS, FinTech, and IaaS startups can map their most critical marketing to sales handoff decisions into one of four scenarios, visually represented by four quadrants.
Learn why the marketing-to-sales handoff has grown increasingly complex, yet even more critical than it was a decade ago, how tech startups, scaleups, and small businesses can map the four most common handoff decisions into four quadrants, and what these marketing to sales handoff scenarios look like.
5. A seamless
transition
across teams
starts with the highly
impactful thought leadership
content that the marketing
team creates and promotes to
attract and engage leads
11. As well as the
goodwill and
relationship
equity
that your sales and customer
success teams will need to be
seen as subject matter experts
and trusted advisors
16. Engaging
with leads
that
Show high signs of interest
or intent in purchasing your
product or service shortly
Perfectly fit your defined
ideal client profile (ICP)
Work within a named,
target account
18. The Four
Quadrants
how and when the marketing
to sales handoff happens --
and under what conditions.
High
Fit
High
Interest
Low
Fit
Low
Interest
19. With high
interest and
high fit
Marketing to sales handoff
needs to happen immediately.
And sales should reach out
immediately.
High
Fit
High
Interest
Low
Fit
Low
Interest
20. With high
interest, but
low fit
(Lead doesn’t perfectly match
the ideal client profile as the
company may be too large or
too small.)
High
Fit
High
Interest
Low
Fit
Low
Interest
21. With high
interest, but
low fit
Sales should take on the role
of order taker. (Lead is ready
to buy now and you believe
that this person and their
company will be successful
with your product or service.)
High
Fit
High
Interest
Low
Fit
Low
Interest
22. With high
interest but
low fit
Few, if any, follow-up efforts
are made.
No concessions on pricing or
terms
High
Fit
High
Interest
Low
Fit
Low
Interest
23. With low
interest, but
high fit
Marketing should prioritize
nurturing this lead until the
lead shows higher signs of
interest and intent to hand off
to the sales team (marketing
qualified lead/MQL).
High
Fit
High
Interest
Low
Fit
Low
Interest
24. The lowest
priority with
both low
interest and
low fit
Your marketing team can offer
group resources -- such as an
email newsletter, eBooks, or
webinar recordings.
High
Fit
High
Interest
Low
Fit
Low
Interest