2. Approach
•Brainstorming on developing an inventory of
performance indicators
•Review of literature on performance indicators
• Inventory of indicators and their measurement
approaches
•Methodologies to quantify performance
indicators
•Design a performance indicator toolkit
framework
3. Approach
• Qualitative and quantitative data and
information needed for selected indicators
• Pilot the approach in selected KVKs
• Finalize a Manual on “Guidelines for
Evaluating Performance of KVKs”