Presentation v cloud suite 5.1 – what’s new

© 2011 VMware Inc. All rights reserved
Confidential
vCloud Suite 5.1 – What’s New
Steve Sue
Staff Partner SE

2 Confidential – Not for External Distribution
Gartner 2012 CIO Agenda
CIO IT Strategies Ranking of IZT Strategies CIOs Selected as One of Their Top 3 in 2012
Ranking 2012 2011 2010 2009 2008
Delivering Business Solutions 1 2 1 3 1
Reducing the Cost of IT 2 3 3 2 10
Developing or Managing a Flexible Infrastructure 3 1 8 11 11
Expanding the Use of Information and Analytics 4 7 7 10 9
Improving IT Management and Governance 5 4 6 4 7
Improving Business Alignment and Relationship 6 10 2 1 2
Implementing Mobility Solutions 7 18 * * *
Consolidating IT Operations and Resources 8 5 9 9 12
Implementing Business Process Improvements 9 8 4 5 6
Improving the IT Organization and Workforce 10 6 10 8 3
CIO’s Focus

Business Transformation Through IT Transformation
CIOs are on a quest to make infrastructure just work
 Efficient
• Average Cost / VM
$300  $100
 Automated and easy
to manage
• VM to Admin Ratio:
300:1  10,000:1
 Always available
• Failure recovery time:
5 min  1 min
 Agile
• Provisioning a VM
Weeks  Minutes
CIOs want to dedicate
their productive energy,
time, and budget,
to segments of IT that
will fundamentally
differentiate them, and
make them better
businesses

Every Company Today is in the Software Business
Specialized software is replacing
specialized hardware in the Datacenter

APP
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MAINFRAME
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NETWORK
Yesterday’s Datacenter Based on Past IT Decisions

PressurePressure
LearningsLearnings
Proof Points Across the Industry

Three Key Trends Drive Us Towards a New Model

A New Approach to Cloud
The Software Defined Datacenter

$1,800
5 days, 2 minutes
$300
2 minutes
$10,000
10 weeks
Enterprise
storage
VLAN
networks
Firewall,
load-balancer
IDS, security,
monitoring
Availability
PresentPast
+
Virtualization Simplifies Provisioning of VMs, But Additional
Steps Needed to Deploy in a Production Environment

Software-Defined Datacenters Simplifies Process to
Define an Application and All the Resources It Needs
5 days, 2 minutes 3 minutes
VDCVDC
Future
Software-defined Datacenter Services

In a Software-Defined Datacenter…
All infrastructure services areAll infrastructure services are
delivered as softwaredelivered as software
And, theAnd, the control of this datacentercontrol of this datacenter
is entirely driven by softwareis entirely driven by software

APP
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APP
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APP
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APP
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APP
OS
APP
OS
Compute

Software
Defined Storage
Compute
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS

Software Defined
Networking and Security
Software
Defined Storage
Compute
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
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Software Defined
Software
Defined Storage
Compute
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
Management
&
Automation

Software Defined DatacenterSoftware Defined Datacenter
Management
&
Automation
Software Defined
Software
Defined Storage
Compute
VDC 2VDC 2VDC 1VDC 1
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
OS
APP
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Management Cloud Infrastructure
Virtualization
The Cloud Bill Of Materials
SW Defined Compute & Memory
Automated
Provisioning
for
Applications
Automated
Cloud
Operations
Management
Secure Multi-Tenancy
Placement and Load Balancing of Software
Defined DC Services
Software
Defined
Storage
Software
Defined
Networking
Software
Defined
Availability
Extensibility
Software
Defined
Security
Cloud APIs
Application
Migration
b/w Clouds
Orchestration
with 3rd Party
Systems

Virtualization
VMware’s Complete Cloud Infrastructure & Management Suite
vSphere
vFabric
Application
Director
vCenter
Operations
Mgmt Suite
vCloud Director
Software
Defined
Storage
Software
Defined
Networking
Software
Defined
Availability
Extensibility
Software
Defined
Security
vCloud APIs
vCloud
Connector
vCenter
Orchestrator

Virtualization
vSphere
vFabric
Application
Director
vCenter
Operations
Mgmt Suite
vCloud Director
Distributed
Storage
Tech Prev
vCloud Networking
& Security
Site
Recovery
Manager
Extensibility
vCloud APIs
vCloud
Connector
vCenter
Orchestrator

…available in one SKU
…delivering the best SLAs for all Apps
VMware’s vCloud Suite is…
A cloud infrastructure suite that dramatically
simplifies IT operations…

Software Defined
Virtual
Datacenters
 Elastic Virtual
Datacenters
Software Defined
Networking
& Security
 VXLAN
 Improved VDS
Software Defined
Storage
 Distributed Storage
Tech Preview

Software Defined
Virtual
Datacenters
 Elastic Virtual
Datacenters
Software Defined
Networking
& Security
 VXLAN
 Improved VDS
Software Defined
Storage
Tech Preview

Improved – Making Elastic Virtual Data Centers
Cluster A Cluster B
Virtual Data CenterVirtual Data Center
Software-defined Datacenter Services
 Resource pools allocated to tenant
organizations can now span multiple
vSphere clusters
 Enables a virtual datacenter to grow
to the maximum capacity of a
vCenter Server
 Ensures highest utilization of hardware
Overview
Benefits

Software Defined
Virtual
Datacenters
 Elastic Virtual
Datacenters
Software Defined
Networking
& Security
 VXLAN
 Improved VDS
Software Defined
Storage
Tech Preview

Improved Distributed Switch
vSphere vSpherevSphere
 Distributed Switch now delivers:
• Network Healthcheck
• Configuration Backup and Restore
• Roll Back and Recovery
• LACP Support
 Visibility into physical and virtual network
status
 Backup and recover network settings
 Fast recovery from lost connectivity or
incorrect configurations
Overview
Benefits

Operational Improvements in VDS
 Network Health Check support
 Configuration Backup and Restore
 Rollback and Recovery
 Distributed port – Auto expand
 MAC address management
 LACP support

Network Monitoring and Trouble shooting Enhancements
 Remote port mirroring support. Compatible with Cisco’s RSPAN
 Support for encapsulated remote port mirroring via GRE tunnel.
This is also called as ERSPAN.
 IPFIX (NetFlow v10)
Template based NetFlow records helps monitor VXLAN traffic
NetFlow v5 is not supported on VDS.
 Enhanced SNMP support
V1, V2 and V3 support
Networking MIBs support
 Virtual Switch related MIBs

Other Enhancements
 Netdump support on VDS
 Single Root IO Virtualization (SR-IOV) Support
 Standard that allows one PCI express (PCIe) adapter to be presented as
multiple separate logical IO devices. Customers who want to offload IO
processing to the adapters and reduce network latency can make use of this
feature.
 Scalability improvements
 Number of VDS per vCenter Server – 128
 Number of static port group – 10,000
 Number of distributed virtual ports – 60,000
 Number of Hosts per VDS – 500

Network & Security Haven’t Kept Pace with Datacenter Evolution
Load Balancer Firewall
 Under utilization of compute
 Dedicated appliances
Costly
 Manual provisioning
 Fragmented management
Complex
 Networks don’t scale with
dynamic workloads
 Lag time to provision network
and security services
 Not extensible
Inflexible

3rdpartyservices
vCloud Networking and Security – Components
VMware Networking & Security
Edge gateway: Secure the
edge of the virtual datacenter
and provide gateway services
Edge gateway: Secure the
edge of the virtual datacenter
and provide gateway services
App:
Isolate and protect applications
and Virtual Machines
App:
Isolate and protect applications
and Virtual Machines
VXLAN:
Foundation for elastic
portable virtual datacenters
VXLAN:
Foundation for elastic
portable virtual datacenters
Data Security:
Protect against data leaks
Data Security:
Protect against data leaks
vCloud Ecosystem
Services Framework:
Integrate 3rd party services
vCloud Ecosystem
Services Framework:
Integrate 3rd party services
vShield Manager: Seamless
integration with datacenter
management via plugin
vShield Manager: Seamless
integration with datacenter
management via plugin
VDC 1VDC 1 VDC 2VDC 2
vSphere
Integrated Management with vCenter/vCD

Improved vCNS Key Logical Network Services
 vCNS Edge
• High Availability
• Firewall
• Load Balancer
• Site-to-Site IP-Sec VPN
• Remote access SSL VPN
• Logging
• Use case: Gateway Services
 vCNS App
• Distributed Firewall
• Flow Monitor
• Use case: Segmentation.
Virtualized complete networking
and security gateway
Integrated monitoring and
enforcement at all virtual
network points

Improved Interface Density and Flexibility
vCNS Edge 5.0 1
External
1 Internal
Internal-5 Internal-6 Internal-7
Internal-1 Internal-2 Internal-3
Internal
External External-1 External-2
Internal-8
Internal-4
vCNS Edge 5.1 10
User defined
Interfaces
vCNS Edge 5.0 was limited to
1 Internal interface and 1
External interface.
One possible example of how vCNS
Edge 5.1 with 10 interfaces can be
configured. Different policies on each
interface.
From 2 predefined
to 10 user defined
interfaces.

Edge High Availability Firewall
VDCVDC
HA
Pair A S
 Active/Standby High Availability
 Stateful Session Failover
 Automatic Config Sync
 <10 Second Failover
 Ease migration by replicating physical
topologies in virtual
 High Availability for Business Critical Apps
 Firewall Session Continuity
Features
Benefits

Network & Security 3rd Party Service Insertion
Security Services Network Services
VMware vShield Manager(VSM)
vCloud Ecosystem Framework
IDSIDS
IPSIPS
NGFWNGFW
VPNVPN
SLBSLB ADCADC
WOCWOC
 Hypervisor level Insertion for 3rd party
services
 Automation via configuration
templates
 Integration with vCenter/vCloud
Director management
 Flexibility to insert physical or virtual
services into the virtual network
 Broad ecosystem of networking and
security partner solutions
 Operational efficiency gains with
single pane of glass management and
automation.

vShield Endpoint Migrates into vSphere, not vCNS
*All editions and kits with the exception of Essentials
 vShield Endpoint license Included in
vSphere 5.1*. NOT part of vCNS
 More antivirus (AV) partners
 Partner enablement beyond AV – file
integrity monitoring, vulnerability
management, white listing and more
 Higher consolidation ratios
 Extend endpoint security to ALL
workloads in virtual data center
 More choices in endpoint security

Networking
VXLAN: Driving Agility for Software Defined Networking
Telephony
Identifier = Location
VLAN 10
650.555.1212650.555.1212
Identifier = Location
Mobile
Telephony
VXLAN
VXLAN 10
VXLAN GA
in 2012

VXLAN – How it Works
Cluster/Pod 1 Cluster/Pod 2
VXLAN 20
VXLAN
Packet
VXLAN
Packet
Packet
 VXLAN segments defined with vCD
 Scalable - 16 million VXLANs
available
Segment
 VXLAN encapsulation is
performed by hypervisor
 Packet transported as UDP
Encapsulate
 VXLAN fabric is elastic enabling
traffic to traverse clusters, virtual
switches and layer 3 networks
 Physical infrastructure remains
intact and with no need for special
upgrades or configuration
Flexible and Elastic Fabric
VDC 1VDC 1

38 Confidential
Cloud Infrastructure
VMware Software Defined Networking – How it Works
vSwitch
Host 1 Host 2
vSwitch vSwitch vSwitch
Host Y Host Z
 Abstraction: vSwitch started the SDN & network virtualization journey
 Pooling: VDS enabled pooling of network ports across clusters
 Segment into Logical Networks: VXLAN enables instant elasticity across L3,
multi-tenancy
 Services with choice : L4-7 services with logical insertion
 Automation: Programmatic on demand consumption
vDS vDS
VXLAN
vCloud

Software Defined
Virtual
Datacenters
 Elastic Virtual
Datacenters
Software Defined
Networking
& Security
 VXLAN
 Improved VDS
Software Defined
Storage
Tech Preview

VMware Vision: Software Defined Storage
Software Defined Storage
Availability =
99.99%
DR RTO = 1
SLA Definitions
Availability = 99.99%
DR RTO = 1 hour
Back up = daily
Storage capacity = 1 TB
Performance = High I/O
Security = High
Availability =
99.99%
DR RTO = 1 hour
Max Laten
SLA Definitions
Availability = 99%
DR RTO = 4 hour
Back up = weekly
Storage capacity = 10 TB
Performance = High I/O
Security = High
Enable new, lower cost storage tiers
 Enable DAS & server flash for shared
storage along with enterprise SAN/NAS
Enhance compute-storage integration
 Tighter integrations with broad storage
ecosystem through APIs
“Gold”
Array(s)
“Silver”
Array
“Silver”
Array
“Distributed
Storage
Hard
disks
SSD Hard
disks
SSD
Deliver policy-based storage
management
 Automatically enforce per-VM SLAs for
all apps across different types of storage
Software Defined Storage Vision

vCenter
vSphere
Hard disks
SSD
Distributed Storage
Distributed Storage:
Pooled storage resources
for VMs in the cluster
Distributed Storage:
Pooled storage resources
for VMs in the cluster
Hard disksSSD
vCenter:
Integrated policy driven
mgmt for compute & storage
vCenter:
Integrated policy driven
mgmt for compute & storage
..…3 to 32 nodes..…
VMware’s Distributed Storage technology clusters low cost internal disks to
deliver high-available shared storage for virtual machines
VMware’s Distributed Storage Technology
Converges Storage With Compute Tech
Preview
Hard disksSSD Hard disksSSD
Pooled Storage Resources

VMware’s Distributed Storage Will Deliver Radically
Simple Storage
vSphere
Hard
disks
SSD
Distributed Storage
Hard
disks
SSD
…3 to 32…
Hard
disks
SSD Hard
disks
SSD
 Converged compute & storage with
vSphere integration & vCenter mgmt
 Scale-out storage with SSD caching and
built-in resiliency
 Converts low cost server disks into
intelligent shared storage
 Easy to setup, configure & manage:
policy-driven storage with automated
per-VM SLA enforcement
 Eliminate performance bottlenecks and
single points of failure
 Lower storage TCO
Overview
Benefits

VMware’s Distributed Storage – Primary Use-Cases
 High Performance
 No Bottlenecks
 High Performance
 No Bottlenecks
Virtual Desktop
(VDI)
vSphere
Distributed Storage
 Scale Out
 High Bandwidth
 Scale Out
 High Bandwidth
Big Data
 Fast Provisioning
 Low Cost
 Fast Provisioning
 Low Cost
Test & Dev
 Reduced hardware
at remote site
 Reduced hardware
at remote site
DR TargetSite A
Site B
vSphere
Distributed Storage
vSphere
Distributed Storage
vSphere
Distributed Storage

Unparalleled
Availability
for All Apps
 vSphere Data Protection
 vSphere replication for
all apps, all use cases
 SRM Improvements
 vMotion for EVERY app,
every environment
Easier to
Add Capacity
to Clusters
 Auto deploy
improvements – enables
higher redundancy
Improved
Performance &
Efficiency for All
Apps
 IO Intensive, latency
sensitive apps – SR-IOV
support
 vCloud support for
snapshots

Unparalleled
Availability
for All Apps
every environment
Easier to
Add Capacity
to Clusters
 Auto deploy
higher redundancy
Improved
Performance &
Efficiency for All
Apps
support
snapshots

New – vSphere Data Protection*
VMware vSphere
DATA DEDUPLICATED
AND STORED ON VDP
APPLIANCE
VDP
Hard
disks
SSD
 New backup and recovery tool for the
vSphere platform
 Replaces vSphere Data Recovery
 Use less disk space with deduplication
 Simple setup and management
 Proven technology
Overview
Benefits

vSphere Replication – Now Included with vSphere
vSphere
Replication
vSphere
Site B (Recovery)
 Virtual machine level replication by the
vSphere host
 Included with vSphere*
 Low cost/efficient replication option
 Simple setup from within vCenter Server
 Integration with SRM enables automated
DR process
vSphere
Site A (Primary)
Overview
Benefits

vMotion (w/o Shared Storage)
 Live migration of a virtual machine without
the need for shared storage
 Extends VMware’s revolutionary
technology for automated virtual machine
movement
 Zero downtime migration
 No dependency on shared storage
 Lower operating cost
 Helps meet service level and performance
SLAs
Overview
Benefits

Increase automation and reliability
for site failovers and migration.
for site failovers and migration.
Enable reliable disaster recovery for
SMBs..
Enable reliable disaster recovery for
SMBs..
New in Site Recovery Manager 5.1
Benefits
Support for vSphere Essentials+
environments
environments
Application-consistent replication
and Automated Failback with vSphere
Replication
and Automated Failback with vSphere
Replication
SRM-based DR to the Cloud ServicesSRM-based DR to the Cloud Services Eliminate the need for a dedicated
failover site for disaster recovery.
Eliminate the need for a dedicated
failover site for disaster recovery.

Public Cloud –
Shared Recovery Site
vSphere
Replication
Site
Recovery
Manager 5
DR to the Cloud with SRM
vCenter 5
Site
Recovery
Manager 5
vSphere 5
Protected Site
Cost-efficient
• Pay-Per-Use
• Shared resources
Automated
• Automated failover and
failback for reliable RTO
• Non-disruptive testing
Simple
• Storage agnostic
• VM-level management
Benefits
Currently offered by:
 FusionStorm
 Hosting.com
 iland
 Terremark
 VeriStor
vSphere 5

Unparalleled
Availability
for All Apps
every environment
Easier to
Add Capacity
to Clusters
 Auto deploy
higher redundancy
Improved
Performance &
Efficiency for All
Apps
support
snapshots

vSphere vSpherevSphere
vCenter Server
with Auto Deploy
Host ProfilesImage Profiles
vSphere
Improved Auto Deploy
 Deploy and patch vSphere hosts in
minutes using a new “on the fly” model
 Coordination with vSphere Host Profiles
 2 new operating modes
 Fast initial deployment and patching
 Centralized host and image management
 Reduce manual deployment and patch
processes
 Continue deployment even when a failure
occurs
Overview
Benefits

Unparalleled
Availability
for All Apps
every environment
Easier to
Add Capacity
to Clusters
 Auto deploy
higher redundancy
Improved
Performance &
Efficiency for All
Apps
support
snapshots

vSphere Scales to Support Mission-Critical Applications
2x
 Create virtual machines with up to:
• 64 vCPU
• 1 TB of vRAM
 2x size of previous vSphere versions
 Run even the largest applications in
vSphere, including very large databases
 Virtualize even more applications than
ever before (Tier 1 and 2)
Overview
Benefits

vCloud Director Snapshots
 Create, revert back to, or remove a
snapshot
 Can be used with individual virtual
machines or vApps
 Enables destructive testing and other
operations without risk of losing a clean
version
 Accelerates ability to perform destructive
tests without requiring new VMs or vApps
to be provisioned
Overview
Benefits

VMware’s Approach To Infrastructure Delivery
vApp Catalogs
Web-based
access
Infrastructure
can be
provisioned
in a matter
of minutes
The demand for infrastructure is
delivered as portable images
The supply of infrastructure is delivered
completely as virtual datacenters

******
user
Connecting…

Monte Carlo vApp

VM created in minutes with a
friendly user experience
VM created in minutes with a
friendly user experience

Virtual Datacenters Virtual Datacenters
Only VMware’s Approach Offers The Flexibility of Hybrid Cloud
Management
Security
vCloud
Service Provider
vCloud
Director
Private Cloud VMware
Hybrid Cloud

Designed for broad marketplace of cloud services
Offers vCD, OVF and vCloud API compatibility
Designates core vCloud compatibility
Globally consistent, VMware audited cloud service
Full compatibility, auditable security, global reach
Endorsed and co-branded by VMware
VMware Enterprise Hybrid Cloud Services
vCloud.VMware.com

New SR-IOV Support for IO Latency Sensitive Applications
vSphere
Database High Frequency
Trading App
 SR-IOV support allows multiple virtual
machines direct access to hardware I/O
devices
 Allows multiple VMs to bypass the
hypervisor (DirectPath) to reduce the I/O
utilization overhead
 Reduces latency for high-throughput
devices and databases
 Enables you to extend benefit of
virtualization and cloud to most IO
sensitive applications
Overview
Benefits

Improved Provisioning for DevOps: AppDirector
vFabric AppDirector
 Closed-loop application provisioning
and monitoring to improve DevOps
collaboration
 Media library of standardized application
components and settings to deploy and
manage applications quickly
 Drag and drop canvas to simplify
construction of application blueprints
 Decouples application and infrastructure
management to facilitate hybrid cloud
deployments
 Just minutes to define an application
deployment topology and execution plan,
then deploy the application
Overview
Benefits

Rich Catalog of Standardized Supported OS, Middleware
 Rich out of the box O/S and Application
Infrastructure (middleware)
 Includes VM templates (with O/S), with
optional pre-installed software
 Includes dynamically installable scripted
software
 Quickly gets IT to standardize on “cloud-
ready” O/S and application Infrastructure
components
 Accelerates standardized application
deployments into cloud
Overview

Integration
Between
Products
 Integrated UI: vSphere
Web Client
 SSO: Sign in once to
vCenter, never sign in
again
 vC-OPS monitoring
vCloud, vCM integration
Storage DRS
An Entire Cloud
Infrastructure –
Available in one SKU
 New vCloud Suite
Editions
Broad Alliance
Support for the
Cloud
 vShield App Partner
Integrations –
Symantec, McAfee,
Trend Micro, etc.
 New VMready partner
program for Network
and Security
 VAAI extended to vCD
A Comprehensive Suite Available in One SKU

Single Sign-On for the Suite
vSphere
Platform
Services
Customer
Identity Sources
vSphere Solutions
Authentication
(Single Sign On)
vCO
Inventory
Service
vCenter
Active
Directory
Authoriza-
tion
Auditing
vSphere
Web Client
Open
LDAP
NIS
Local OS
Users
 Sign-on once rather than multiple times
to manage your Cloud Infrastructure
(vCenter Server)
 Less complexity, Faster operations
 Support for multiple identity services
 Improved Security
 Future building block for other VMware
products and solutions
Overview
Benefits

New Web Client
Object
Navigator
Inventory
Objects
Tabs
Create Custom
Actions
Sidebar
Extension
Portlets
Add right-click
extensions
 New, improved interface into vSphere
delivers:
• Browser-based experience
• Custom tagging
• Scalability
• Enhanced workflow management
 Platform independence
 Tag based on specific business cases
 Manage more objects and active sessions
than ever before
 Pause and resume even the most
complex workflow or task
Overview
Benefits

Profile-Driven Storage & Storage DRS for the Self-Service Cloud
Tier 1 Tier 2 Tier 3
Virtual Datacenter
 Storage profiles can be surfaced as end
user options within a Virtual Datacenter
Distributed Switch
 Virtual machines are placed and load
balanced using vSphere Storage DRS
 Greater end user flexibility and choice
 Improved hardware utilization and
performance
Overview
Benefits

Monitoring and Compliance for the Self-Service Cloud
 Leverage vCenter Configuration Manager
capabilities on vCloud Director objects
 Track and monitor vApps and VDCs for
unintended changes
 Quickly bring VCD members under
configuration/compliance management
 Ensures compliance of vCloud Director
environment
 Enables infrastructure provisioning to be
accelerated without loss of control
Overview
Benefits

Broad Alliance
Support for the
Cloud
Integrations – Symantec,
McAfee,
Trend Micro, etc.
program for Network and
Security
Integration
Between
Products
 Integrated UI:
vSphere Web Client
again
Storage DRS
An Entire Cloud
Infrastructure –
Editions

Complete Cloud Infrastructure and Management
available in a single vCloud Suite Edition purchase
Virtualization
vSphere
Management
vFabric
Application
Director
vCenter
Operations
Mgmt Suite
Cloud Infrastructure
vCloud Director
Software
Defined
Storage
Software
Defined
Networking
Software
Defined
Availability
Software
Defined
Security
Extensibility
vCloud APIs
vCloud
Connector
vCenter
Orchestrator
Cloud
Infrastructure
Cloud
Infrastructure
VirtualizationVirtualization
Operations
Management
Operations
Management

vCloud Suite Edition Lineup
Cloud
Infrastructure
Cloud
Infrastructure
Price (per CPU, license only)
vSphere Enterprise Plus
Virtualized infrastructure with policy-based automation
vCloud Director & vCloud Connector
Virtualized datacenters with multi-tenancy and public cloud extensibility
vFabric Application Director
Multi-tier application service catalog publishing and provisioning
vCenter Operations Management Suite
- Performance monitoring and alerting
- Capacity planning, reporting, and optimization
Standard vCloud Networking and Security
Software defined networking, security, and ecosystem integration
vCenter Infrastructure Navigator
Application discovery, dependency mapping, and management
vCenter Chargeback Manager
Metered chargeback reporting and accountability
vCenter Configuration Manager
Configuration and compliance management of virtual infrastructure
Operations
Management
Operations
Management
Advanced vCloud Networking and Security
Continuous firewall and network availability
vCOps Advanced vCOps Enterprise
vCenter Site Recovery Manager Enterprise
Automated disaster recovery planning, testing, and execution
vCNS Advanced vCNS AdvancedvCNS Standard
vCenter SRM
vCloud Suite
Standard
vCloud Suite
Advanced
vCloud Suite
Enterprise

Integration
Between
Products
 Integrated UI:
vSphere Web Client
again
Storage DRS
An Entire Cloud
Infrastructure –
Editions
Broad Alliance
Support for
the Cloud
Integrations –
Symantec, McAfee,
Trend Micro, etc.
program for Network
and Security

Security ServicesSecurity Services
New: vCloud Ecosystem Services Framework
Network ServicesNetwork Services
VMware vShield Manager(VSM)
vCloud Network Automation Framework
IDSIDS
IPSIPS
NGFWNGFW
VPNVPN
SLBSLB ADCADC
WOCWOC
 Hypervisor level Insertion for 3rd party
services
 Automation via configuration templates
 Integration with vCenter/vCloud Director
management
 Flexibility to insert physical or virtual
services into the virtual network
 Broad ecosystem of networking and
security partner solutions
 Operational efficiency gains with single
pane of glass management and
automation
Features
Benefits

vCloud Ecosystem Services Framework for Integrating
Third Party Storage and Availability Services
Storage APIs Availability APIs
Enterprise Storage
 Storage APIs:
• VASA  storage array awareness
• VAAI  offload to storage array
• Data Protection  agent-less back up
 Availability APIs:
• SRA  SRM integration with replication tools
• App-aware HA  application HA
 Leverage native capabilities of storage array
vendors
 Allow vSphere to optimally place VMs on
storage according to SLAs policy
 Automate DR failover maintaining data
consistency
 Automate restart from inside the guest
application failures
Overview
Benefits

vShield Endpoint Migrates into vSphere, not vCNS
 vShield Endpoint license Included in
vSphere 5.1*. NOT part of vCNS
 More antivirus (AV) partners
 Partner enablement beyond AV – file
integrity monitoring, vulnerability
management, white listing and more
 Higher consolidation ratios
 Extend endpoint security to ALL
workloads in virtual data center
 More choices in endpoint security
Features
Benefits

Another Option for Selling vSphere – Standard with Operations
Management SKU
Ent+Ent+Ent+
EntEntEntStdStdStd
ManagementManagementManagement
Private
Cloud
Infrastructure
PrivatePrivate
CloudCloud
InfrastructureInfrastructure
Virtualization
Platform
PlatformPlatform
vSphere Lineup
vSphere
Standard with
Operations
Management
vSpherevSphere
Standard withStandard with
OperationsOperations
ManagementManagement
vC Ops AdvvC Ops AdvvC Ops Adv
ProtectProtectProtect
StdStdStd
Or
Q3
NOTE – Target for this SKU is traditional vSphere standard
customer

Another Option for Selling vSphere - vCloud Suite Offerings
Ent+Ent+Ent+
EntEntEntStdStdStd
vCloud Suite Lineup
ManagementManagementManagement
Private
Cloud
Infrastructure
PrivatePrivate
CloudCloud
InfrastructureInfrastructure
Virtualization
Platform
PlatformPlatform
vSphere Lineup
vCloud Suite
Advanced
vCloud SuitevCloud Suite
AdvancedAdvanced
Ent+Ent+Ent+
vCDvCDvCD
vCloud Suite
Enterprise
EnterpriseEnterprise
Ent+Ent+Ent+
vCDvCDvCD
App DirApp DirApp Dir
vC OpsvC OpsvC Ops
vCloud Suite
Standard
StandardStandard
Ent+Ent+Ent+
vCDvCDvCD
vC OpsvC OpsvC Ops
SRMSRMSRM
vCNS AdvvCNS AdvvCNS AdvvCNS StdvCNS StdvCNS Std vCNS AdvvCNS AdvvCNS Adv
vCCvCCvCCvCCvCCvCC
vCCvCCvCC
*Refer to vCloud Suite Sales Overview for Further Details
NOTE – Upgrades from all editions of vSphere noted above (Std,
Ent, Ent+) to the vCloud Suites will be available at GA
Q3

Taiwan PSO Upgrade Service for vCloud suite
 Focus exiting customer
• Upgrade ESXi to vCloud suite
 New customer order over 12 CPU license in vCloud suite standard
 Serivce Scope:
• Plan and design for vCloud
• Help customer to build vApp*2 and provision process.
• Upgrade old ESXi host to new 5.1 version
• Help to desing NW/Storage for vCloud Suite.
 Benefit:
• Help exiting customers to upgrade and get cloud provisioning for automation.
• Help partners to enhance skill to vCloud suite and cross selling more value.
• Help new customers to start up cloud service to internal LOB and agility.

© 2011 VMware Inc. All rights reserved
Confidential
What’s New for SMB and Commercial
Customers?

• Feature enhancements across
all vSphere Editions
• NEW vSphere Edition:
vSphere Standard with
Operations Management
• Significantly improved VSA
capabilities
• NEW Go Pro cloud service:
• Wizard-based vSphere install
• Application patching
• VM-Backup (optional)
… and more
What’s Happening in the Q3 Launch for SMB & Commercial?
vSphere 5.1
vCenter Operations
Management Suite 5.0
vCenter Site Recovery
Manager 5.1
vCenter Server 5.1
vCenter Protect 8
 Feature enhancements;
No PnP changes
 Existing offering; new way to buy
 New features and packaging
(details follow in product highlights)
 Feature enhancements;
No PnP changes
 Existing offering; new way to buy
Changes to individual products in Q3
vSphere Storage
Appliance 5.1
 New features and packaging
Go Pro  New offering

BCDR and Virtualization Remain Top Priorities for SMBs
Business continuity
and disaster recovery
(BCDR) capabilities
and IT infrastructure
consolidation
are #1 and #2
priorities for SMBs
SMB virtualization
remains a greenfield
opportunity, with
6 out of 10 SMBs
still not virtualized
Source: Forrester, GFK Customer Research
Steps taken to deploy server virtualization
in the past 12 months by SMBs
No virtualization in place Learn/Plan
Pilot/
Deploy
Run/Optimize

VMware’s Approach Enables SMBs to Use the Investments They Already
Have, While Protecting and Simplifying IT
VMware Solutions Help SMBs to:
 Easy to use high availability
 Virtualization-aware security
 Automatic application patching
Protect your
business
With vSphere 5.1,
VMware dramatically
improves how SMBs
can protect, simplify,
and save on IT
Disaster Recovery
IT Operations
Management
Application Patching
Business Continuity
Server Consolidation
Simplify and
save on IT
Simplifying
and saving
on IT
 Automated and intuitive management
 Simplified IT footprint with highest
utilization
Respond to
market
changes
Empower
your
employees
 Flexibility for end users
 Increased productivity

SMBs IT Environments Differ in Scale and Functional Needs
Small BusinessMidsize & Commercial Business
Typical profile  Less than 250 employees
on a single site
 IT managed by an IT
generalist
 No shared storage
hardware
 More than 250 employees,
across two or more sites
 Have IT staff dedicated to
manage infrastructure
 Need highest application
performance
Disaster Recovery
IT Operations Management
Application Patching
Business Continuity
•Security
•High Application Availability
•Backup
Server Consolidation
Shared Storage Capability
Offerings
vSphere Storage Appliance
vSphere
• vShield Endpoint
• Data Protection & Replication
• Several advanced features
Go Pro (cloud services)
• Workflow-based management
• VM Cloud Backup & Recovery
Available Q1 2013
vCenter Protect
vCenter Operations
vCenter Site Recovery Manager
vSphere
• High Availability & Fault Tolerance
Shared storage HW or VSA

Main site
 Automated disaster recovery
planning, testing, and execution
 Failover and failback to your
recovery site
 SRM can also failover to public
cloud service providers
 Automated disaster recovery
planning, testing, and execution
 Failover and failback to your
recovery site
 SRM can also failover to public
cloud service providers
VMware Midsize Business Solutions Provide Scalability, and Advanced
Management Capabilities to Support the Highest Application SLAs
Midsize Business
•Business continuity with High
Availability for your applications,
or continuous availability with
Fault Tolerance
•Security with vShield Endpoint, and
Backup with vSphere Data Protection
•Delivers the best application
performance possible policy-
based server, network, and
storage priority
•Eliminates planned downtime from
server and storage hardware
maintenance
•Share storage hardware optional,
with vSphere Storage Appliance
Availability for your applications,
or continuous availability with
Fault Tolerance
•Security with vShield Endpoint, and
Backup with vSphere Data Protection
•Delivers the best application
performance possible policy-
based server, network, and
storage priority
•Eliminates planned downtime from
server and storage hardware
maintenance
•Share storage hardware optional,
with vSphere Storage Appliance
vSphere
Acceleration Kits
Recovery site
Performance monitoring and alerting
Capacity planning, reporting, and
optimization
Performance monitoring and alerting
Capacity planning, reporting, and
optimization
vCenter Operations
Asset inventory and patch management to
protect your virtual environment
Asset inventory and patch management to
protect your virtual environment
vCenter Protect
vCenter Site
Recovery Manager

Small Business
Availability for your applications
•Security with vShield Endpoint
for agentless anti-virus and
anti-malware
•Backup and protect virtual machines
with new vSphere Data Protection
•Eliminates planned downtime
for server maintenance using
vMotion to migrating running
virtual machines between hosts.
No shared storage required
Availability for your applications
•Security with vShield Endpoint
for agentless anti-virus and
anti-malware
•Backup and protect virtual machines
with new vSphere Data Protection
•Eliminates planned downtime
for server maintenance using
vMotion to migrating running
virtual machines between hosts.
No shared storage required
vSphere Essentials Plus
Adds shared storage capability to your
servers to eliminate single points of failure,
and provide High Availability for applications
Adds shared storage capability to your
servers to eliminate single points of failure,
and provide High Availability for applications
(included in vSphere Essentials Plus)

Midsize Business Solutions
New Features Highlights
vCenter Operations

vCenter Operations Automates Operations Management
Overview
Comprehensive dashboard for
vSphere operations with health,
risk and efficiency scores
Single tool to manage performance
and capacity across multiple vCenter
servers
Benefits
End-to-end visibility into
infrastructure health
Proactive incident avoidance
Optimize for efficiency and cost
Note: vCenter Operations Advanced Capability

vC Ops Proactively Maximizes Your IT Infrastructure Performance
• Immediate
problems
• What is
happening
right now?
• What do I
need to pay
attention to?
Operations Short and Long Term Capacity
• Forward
looking
• Are there
areas that I
should be
concerned
about from a
capacity
perspective?
• Have I
deployed my
VI in the most
efficient
manner?
Note: vCenter Operations Advanced Capability

vCenter Protect

Protection Across Physical and Virtual Machines
vCenter Protect simplifies and automates asset inventory and
patch management for guest OS and applications
Features Customer Benefits
Discovers and maintains a current inventory
of all hardware and software assets
Discovers and maintains a current inventory
of all hardware and software assetsAgent-less Asset InventoryAgent-less Asset Inventory
Continuously applies all OS and application
patches for deployed software; in particular,
security sensitive patches
Continuously applies all OS and application
patches for deployed software; in particular,
security sensitive patches
Patch ManagementPatch Management
Out-of-the-box, tested, and signed IT Scripts
and community for PowerShell scripting
Out-of-the-box, tested, and signed IT Scripts
and community for PowerShell scriptingIT ScriptsIT Scripts
Brings machines on-line for patching and then
powers them down with Wake-on-LAN
technology
Brings machines on-line for patching and then
powers them down with Wake-on-LAN
technology
Power ManagementPower Management
(Advanced Edition only)
(Advanced Edition only)
(Standard Edition)
(Standard Edition)

Discovery Machines on your Network
9
IP Scan
Domain Scan
Active Directory Scan
Hosted Virtual Server Scan

Scan Templates
9
Power Scan
Asset Scan
Patch Scan

You Choose What To Scan For…
9

Review the Scan Results
9

Deployment Templates Control the Process
9

Deployment Status In Real Time

Reporting The Results

ITScripts

vCenter Site Recovery Manager Ensures Simple, Reliable DR
Simplify management of recovery
and migration plans
•Replace manual runbooks with centralized
recovery plans
•From weeks to minutes to set up new plan
Automate failover and migration
processes
•Reduce testing gap with frequent non-
disruptive testing
•Ensure automated failover and migration
•Automate failback processes
Broad choice of replication options
•Built-in vSphere Replication
•Support for storage-based replication
Site Recovery Manager Complements vSphere to provide the simplest
and most reliable disaster protection and site migration for all applications
VMware vSphere
VMware
vCenter Server
Site Recovery
Manager
VMware
vCenter Server
Site Recovery
Manager
VMware vSphere
Site A (Primary) Site B (Recovery)
Servers Servers

What’s New In Site Recovery Manager 5.1?
Benefits
failover site for disaster recovery
failover site for disaster recoverySRM-based DR To The Cloud ServicesSRM-based DR To The Cloud Services
for site failovers and migration
for site failovers and migration
and automated failback with
vSphere Replication
and automated failback with
vSphere Replication
Enable reliable disaster recovery
for SMBs
Enable reliable disaster recovery
for SMBs
environments
environments
New Enhancements

Public Cloud –
Shared Recovery Site
vSphere
Replication
vSphere 5
Site
Recovery
Manager 5
DR to the Cloud with SRM Delivers The Benefits Of SRM
without The Need Of A Secondary Datacenter
vCenter 5
Site
Recovery
Manager 5
vSphere 5
Protected Site
Cost-efficient
• Pay-Per-Use
• Shared resources
Automated
• Automated failover and
failback for reliable RTO
• Non-disruptive testing
Simple
• Storage agnostic
• VM-level management
Benefits

Small Business Solutions

vSphere Storage Appliance is Now Included
with vSphere Essentials Plus
1
2
3
4

SMB Demand for Virtualization and Data Storage on the Rise
 SMB demand for
virtualization is now
mainstream
 SMB demand for storage
growing at a rapid pace
(51% of SMBs have 1
TB+ of data, 43% of
SMBs with data growing
at 11%+)
Virtualization Demand + Data Storage Demand...
Source: Spiceworks State of SMB IT 1H 2012

Servers provide compute and shared
storage capability
High Availability and advanced vSphere
features without shared storage HW
VSA uses server
internal disk –
no shared
storage
hardware
required
VSA uses server
internal disk –
no shared
storage
hardware
required
VSA runs as a virtual machine, with
your application workloads
VSA runs as a virtual machine, with
your application workloads
VSA clusters storage
across server nodes
VSA clusters storage
across server nodes
VSA vs. Traditional IT Environment
External storage HW (e.g., SAN, NAS) used
to provide shared storage capability and
enable advanced vSphere features
Shared storage
hardware provides
centralized arrays
of storage over a
high-speed
network
Shared storage
hardware provides
centralized arrays
of storage over a
high-speed
network
VMware vSphere VMware vSphere

What’s New in VSA 5.1?
VSA 5.1 provides shared storage software that is more cost-effective,
easier to deploy, and supports any small environment
New Enhancements Customer Benefits
Provide shared storage benefits to existing
ESXi environments easily
Provide shared storage benefits to existing
ESXi environments easilyDeploy on existing ESXi environmentsDeploy on existing ESXi environments
Reduce infrastructure costs (overall TCO) by
running vCenter within VSA cluster
Reduce infrastructure costs (overall TCO) by
running vCenter within VSA clusterRun vCenter within VSA clusterRun vCenter within VSA cluster
Add more hard disk drives as you go and
grow (add/replace bigger and more HDDs
as you go, incl. JBOD expansion)
Add more hard disk drives as you go and
grow (add/replace bigger and more HDDs
as you go, incl. JBOD expansion)
Increase storage capacity
non-disruptively
Increase storage capacity
non-disruptively
Provide application availability to all small
and distributed environments with easy
manageability (ROBO support)
Provide application availability to all small
and distributed environments with easy
manageability (ROBO support)
Centrally manage multiple VSA
clusters from one vCenter
Centrally manage multiple VSA
clusters from one vCenter

VSA Provides Lower Cost Alternative to Traditional Approach
Notes: MSFT licensing and hardware/software support excluded; both solutions use 3 servers, RAID 5 and assume 3-3.5TB useable capacity
Essentials Plus (incl. VSA)
Servers
Network
Essentials Plus
Servers
Network
Storage Server
Storage Software
Storage
With VSA 5.1, run vCenter within your
VSA cluster and utilize RAID 5/6 to achieve a
much lower TCO than with the traditional approach
Hard Disk Drives
Hard Disk Drives

Small Business Solutions
Go Pro

VMware Go Pro: Disruptive Simplification of Virtualization & IT for SMBs
Simplified Virtualization
for SMBs
Comprehensive
Infrastructure Protection
Enhanced Uptime
and Reliability
 Step-by-step wizards guide
users through deploying and
managing virtualization
 Web-based interface to your
virtual and physical
infrastructure management
with anytime, anywhere
access
 Automated patching for 3rd
party software across
physical and virtual machines
 Low cost cloud-based
business continuity with VM
backup and recovery
*Available Q1 2013
 IT infrastructure assessments
and recommendations to
reduce risks of downtime
 Virtualized infrastructure
health monitoring through a
web-based interface

Features and Benefits – Quick Guide to the UI
Tab for each
major area of
functionality
Helpdesk ticker
shows open
requests
Background tasks,
their status, and
messages
Manage your profile,
your account, and
access support

IT Advisor
Provides advice tailored to your
specific environment to improve
efficiency, performance, reliability
and security…
Scans your network to discover
hardware and software
Applies intelligent rules to
uncover opportunities
Scores let you know at a glance
if you’re getting the full benefit of
Go

Virtualization
Fastest, easiest, lowest-cost way
to get virtualized…
Remotely convert a Windows
server to ESXi in minutes
Use your vSphere license or get
a free trial license
Create virtual machines over
the web or convert existing
machines to virtual
Configure and manage your
virtual infrastructure without
reading thick manuals

Patch Management
Regularly patching systems fixes
security vulnerabilities and
improves reliability…
Patches both physical and
virtual Windows machines
Patches software from
Microsoft and other popular
vendors like Adobe and Oracle
Patches machines immediately
or at a scheduled time and
automatically reboots them

Device Management
Keep track of your valuable
computer inventory in one place
regardless of vendor…
Automatically detect make,
model, and hardware specs
Enter key information like asset
tag, warranty expiration and PO
one time and know it’s safe and
secure
Convenient place for recording
maintenance, whether in-house
or under warranty

Software Management
Track the software in your
environment to ensure
compliance with license
agreements and IT policies…
Automatically identifies
software titles by vendor, version
and installed machine
Enter license keys for any
software, not just VMware, and
keep track of who’s using what

Helpdesk Management
Increase IT responsiveness and
satisfaction with an efficient
helpdesk tool…
Provides a web portal for all
employees to enter tickets
Track tickets by requestor,
severity or category
Keep track of progress and
provide updates to requestors
Produce reports showing IT
productivity

Support
Help is always available for
customers trying to get the most
out of VMware Go…
Free customers can use the Go
community forums
Pro customers can also access
Global Support Services by
phone
Virtual infrastructure can be
serviced and customized further
by VMware-certified Solution
Providers

Business Continuity: Add-on Subscription Offers
Reliable protection from local
disasters (VM Backup to Cloud)
Schedule automatic VM backups to the
cloud on specific days and times, secured
with built-in encryption
 Restore virtual machines from the
cloud to any ESXi managed by Go
Available Q1 2013
v

Free vs Pro
 VMware Go is available for free
and as a paid subscription
 Paid subscription = “Pro”
 Biggest difference is that
only Pro can deploy patches
while the free version can only
show what patches are
missing
 Other features have similar
restrictions: all can scan/view
but only Pro can manage
 Also, only Pro customers are
entitled to GSS phone support
Free Pro
IT Advisor x x
Virtualization mgmt* x x
Software asset inventory x x
Hardware asset inventory x x
Patch scanning x x
Help desk x x
Software license mgmt x
Hardware asset mgmt x
Patch deployment x
Help desk end-user portal x
Help desk account mgmt x
SaaS basic support x
*Virtualization features are limited by associated
vSphere licensing. See Deep Dive slide for more
details.

Packaging Overview

Midsize Business Solutions: Pricing and Packaging Changes
• All vSphere AKs now
start with 6 CPUs
• Lower starting price
point to get to scalable
vSphere virtualization
• All vSphere AKs
include:
• 1 x vCenter Server
• 1 x vSphere Storage
Appliance
• 6 x CPUs of
vSphere
Additional Management Products
Disaster recovery automationvCenter Site Recovery Manager
Health monitoring, alerting, & capacity planningvCenter Operations
vCenter Protect Asset inventory and patch management
Standard
Standard with
Operations
Management
Enterprise
Enterprise Plus
NEW: Virtualization with IT operations
management, application inventory and patching
(adds vCenter Operations Advanced and Protect Standard)
Powerful and efficient resource management
(DRS, DPM)
Policy-based datacenter automation
(Host Profiles, I/O Controls for Network/ Storage, Auto Deploy)
NEW: Lower starting price to get to scalable
vSphere virtualization

Small Business Solutions: Pricing and Packaging Changes
vSphere Essentials Kits
Essentials Server consolidation and centralized
management
Essentials Plus
• Business Continuity without shared storage
hardware
vMotion, High Availability, vSphere Storage Appliance
• Faster data backup and recovery
vSphere Data Protection
• Endpoint security for all VMs
vShield Endpoint
• Simple, cost-effective host-based replication
vSphere Replication
Get Go Pro with purchase of
vSphere Essentials Plus or
Essentials
Note: All vSphere Essentials Kits include 6 CPUs of vSphere and 1 instance of vCenter Server Essentials
Additional Products
VM-based backup via Go Pro
(available Q1 2013)
Go Pro – VM Backup
& Recovery
Wizard-based IT management and
application patching
Go Pro
• Wizard-based installation
for easier virtualization
deployment
• Application inventory and
patching
• Also available as separate
add-on purchase
($1/endpoint per month,
sold in bundles of 10)
Promotion
Ends 12/15

vSphere 5.1 Acceleration Kits for Midsize Businesses
Entitlements
Unlimited Unlimited Unlimited
8-way 32-way 64-way
Features
• Data Protection
• vMotion
All editions include: Thin Provisioning, Update Manager, Storage APIs for Data Protection, Image Profile, and SLES (except Ess and Ess +)
Unlimited
8-way
New or Improved in vSphere 5.1
Standard with
Operations Management Enterprise Enterprise+Standard

vSphere 5.1 Essentials Kits for Small Businesses
New or Improved in vSphere 5.1
Promotion
Ends 12/15

vSphere Storage Appliance 5.1 Edition Lineup
VSA 5.1
VSA for Essentials Plus VSA
Pricing/Packaging • $4,495 (Essentials Plus)
$3,495 (1 cluster standalone)
$3,995 (Essentials Plus with
VSA ROBO for 1 site)
$6,995 - $21,995 (Acceleration Kits)
Scalability Limits
• Nodes per cluster 3 3
Features
• RAID 5/6/10 Support
• Brownfield deployment (install on existing
environments)
• vCenter running on VSA cluster
• Add/replace hard disk drives non-
disruptively
• Centralized mgmt of multiple VSA clusters
1 vCenter Server Standard : 150 VSA
clusters
VSA standalone is
licensed per
instance: 1 VSA
instance = 1 VSA cluster
VSA standalone is
licensed per
instance: 1 VSA
instance = 1 VSA cluster
Introduced in VSA 5.1

VMware Go Edition Lineup

Successfully Selling to SMBs

Overview of VMware SMB Offerings for IT Infrastructure
Small BusinessMidsize & Commercial Business
Typical profile  Less than 250 employees
on a single site
 IT managed by an IT
generalist
 No shared storage
hardware
 More than 250 employees,
across two or more sites
 Have IT staff dedicated to
manage infrastructure
 Need highest application
performance
Disaster Recovery
IT Operations Management
Application Patching
Business Continuity
•Security
•High Application Availability
•Backup
Server Consolidation
Shared Storage Capability
Offerings
vSphere
Go Pro (cloud services)
• Workflow-based management
• VM Cloud Backup & Recovery
Available Q1 2013
vCenter Protect
vCenter Operations
vSphere
• High Availability & Fault Tolerance
Shared storage HW or VSA

Midsize Business Customers Represent Strong Cross-sell
Opportunities
Customer Need:
•Business continuity
•Server consolidation
•Simplified management
Customer Profile:
•Has more than one site
Customer Need:
•Business continuity for
multi-site deployments
Target all customers
Customer Need:
•Application patching &
inventory management
Target all customers
Customer Need:
•Maximize utilization,
Capacity planning
•Improve service
operation efficiency and
effectiveness
vC Site
Recovery
MgrCustomers
vC Protect
Customers
vC Operations
Customers
vSphere Customers
Customer Profile:
•Remote Employees
Customer Need:
•BC/DR for desktops
•Centralized desktop
management
Customer Profile:
•Using MS Exchange 2003,
or any non MS exchange
platform
Customer Need:
•Interested web mash-up
integration
Zimbra
Customers
View
Customers
Potential
Customers

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