This is the presentation outlining the findings of the 2012 Social Media Sustainability Index. It was presented on Jan 24 at the Frontline Club in London
5. What Do People Want From Companies?
Entertainment Response Knowledge Leadership
Honesty Respect
6. How Can Companies Serve that Need?
Be Creative Be There For Them Be Informative Be Useful
Be Transparent Be Authentic
7. Think Like an Editor – What’s Your Story & Where Does it Live?
8. Ranking Criteria for the 100
• Useful communication: possible 20 points
• Commitment to community: possible 20 points
• Transparency (allowing comments and replying): 10 points
• Communicating actions not beliefs: possible 10 points
• Social media shareable CR/Sustainability Report: possible 10
points
• Regular updates of social media communication: possible 10
points
• Creative storytelling: possible 20 points
10. The Top 10
Position Company 2010 position
1 GENERAL ELECTRIC 1
2 IBM 2
3 FORD 3
4 PEPSICO 6
5 BBVA 11
6 ALLIANZ 7
7 VF CORPORATION -
8 LEVI’S -
9 SIEMENS 58
10 KIMBERLY-CLARK/FED EX 34/12
19. Interested in learning more?
• Download the entire report at:
• http://socialmediainfluence.com/SMI-report/
• Want to know about our social media
sustainability consulting? Contact matthew at
socialmediainfluence.com or @mateoy