“Why Connections, Spark or Box?” made simple
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For almost a decade, we’ve gotten used to promoting IBM Connections as the ultimate all-in-one collaboration platform. Now, we need to explain how Box, Cisco Spark, Cisco WebEx and Watson Workspace fit in, without losing credibility. This session offers an effective and easy-to-understand way of doing just that, a way you easily can take home to use yourselves. Bonus: the illustration helps portray the competition too.
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“Why Connections, Spark or Box?” made simple
- 1. Vienna, October 16-17 2017 “Why Connections, Spark or Box?” Made simple Peter Bjellerup, IBM, European SWAT team @thesocialswede
- 2. PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS
- 3. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017
- 4. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Survival of the strongest
- 5. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Survival of the strongest Best of breed
- 6. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Survival of the strongest Survival of the fittest Best of breed
- 7. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Survival of the strongest Survival of the fittest Best of breed Best for need
- 8. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 CHOICE
- 9. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Whatever we do for work, all of us share some fundamental work components and needs Produce stuff, communicate, find and collaborate with “the right” people. Professional growth
- 10. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 In the beginning, there was email and calendar Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar Asynchronous – respond when you can
- 11. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Starting with shared drives, the possibilities and ease of sharing files with people and across devices have grown drastically Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar File Share, Comment & Sync Asynchronous – respond when you can
- 12. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 The more we work remotely, the greater the need has become to manage conversations and meetings across distances Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can
- 13. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 The past decade has seen an explosion in capabilities for remote collaboration, networking and working transparently NetWorking & Collaboration Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can
- 14. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 The past decade has seen an explosion in capabilities for remote collaboration, networking and working transparently NetWorking & Collaboration Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration
- 15. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 The past decade has seen an explosion in capabilities for remote collaboration, networking and working transparently NetWorking & Collaboration Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration Benefits: Efficient collaboration and communication Reduced duplication and confusion
- 16. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 The past decade has seen an explosion in capabilities for remote collaboration, networking and working transparently NetWorking & Collaboration Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration Benefits: Efficient collaboration and communication Reduced duplication and confusion
- 17. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 The past decade has seen an explosion in capabilities for remote collaboration, networking and working transparently NetWorking & Collaboration Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration Benefits: Efficient collaboration and communication Reduced duplication and confusion Benefits: Agility (transparency) Resilience (knowledge diffusion) Effectiveness (clarity in two-way communications) Engagement and Innovation (networking and accidental learning)
- 18. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Superimposing an alternative classification of benefits of collaboration NetWorking & Collaboration Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration Team Working Department Efficiency Enterprise Transformation Individual Productivity Team Working Department Efficiency Team Working Department Efficiency
- 19. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 The traditional space for collaboration solutions is all about making it easy to do your work well NetWorking & Collaboration Produce stuff, communicate, find and collaborate with “the right” people. Professional growth Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration
- 20. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 IBM’s tools for work cover this entire spectrum, closely integrated. Actually, IBM Connections does it all – in ONE product – centered on PEOPLE NetWorking & Collaboration People & Expertise Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment, online production, simultaneous editing & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration Note: People at the core * Connections Cloud S1
- 21. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 IBM’s tools for work cover this entire spectrum, closely integrated. Actually, IBM Connections does it all – in ONE product – centered on PEOPLE NetWorking & Collaboration People & Expertise Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment, online production, simultaneous editing & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration Note: People at the core * Connections Cloud S1
- 22. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Connections 6 brings cognitive capabilities, reducing noise, increasing focus and simplifying for users NetWorking & Collaboration People & Expertise Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment, online production, simultaneous editing & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration * Connections Cloud S1
- 23. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 While Engagement Center increases simplification: For Users For Internal Communications For IT NetWorking & Collaboration People & Expertise Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment, online production, simultaneous editing & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration * Connections Cloud S1
- 24. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Cisco Spark – All in one synchronous collaboration + some asynchronous NetWorking & Collaboration Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration Persistent team chat
- 25. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 …with WebEx on top NetWorking & Collaboration Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration
- 26. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 …with WebEx on top NetWorking & Collaboration Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration
- 27. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Box, from file share & sync to Cloud Content Management NetWorking & Collaboration Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration Box Platform Box Relay CCM, Workflow, Integration, API Appification File Share, Comment & Sync
- 28. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Box, from file share & sync to Cloud Content Management NetWorking & Collaboration Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration Box Platform Box Relay CCM, Workflow, Integration, API Appification File Share, Comment & Sync
- 29. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 And now we have Watson Workspace too NetWorking & Collaboration Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration
- 30. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Differentiating IBM Connections, Cisco Spark, WebEx and Box NetWorking & Collaboration People & Expertise Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration * Connections Cloud S1 Differentiated sharing of a single file to multiple individuals or groups ”Public” share and search Box Platform Box Relay Integration w video hardware Up to 25 Participants (Spark only) Persistent team chat Up to 200 Participants Integration w sip clients (e.g. Skype4Business) Give access without need to sign up CCM, Workflow, Integration, API Appification File Share, Comment & Sync Online, simultaneous editing in app
- 31. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 And then there’s the competition…. NetWorking & Collaboration Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Synchronous – simultaneous availability Asynchronous – respond when you can Team & Collaboration
- 32. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Microsoft don’t offer one solution, but many and disjointed NetWorking & Collaboration Work product production MS Office Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Team & Collaboration Note: Work products at the core
- 33. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Microsoft don’t offer one solution, but many and disjointed NetWorking & Collaboration Work product production MS Office Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Team & Collaboration Note: Work products at the core SharePointYammer OneDrive Outlook Lync (Skype for Business) Skype Office Groups Where is Office 365? Nowhere, since it’s rather a license bundle than a product. If anything, the product is Delve. Teams
- 34. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 …but they integrate primarily with MS Office. Not so much with each other NetWorking & Collaboration Work product production MS Office Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Team & Collaboration SharePointYammer OneDrive Outlook Lync (Skype for Business) Skype Office Groups Teams
- 35. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 And there is confusing duplication. Where to share a file, for example… NetWorking & Collaboration Work product production MS Office Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Team & Collaboration OneDrive Skype for Business Office Groups OneDrive SharePoint Sites Yammer Files Exchange MS Teams And… in which other formats than MS Office?
- 36. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 And there is confusing duplication. Where to share a file, for example… NetWorking & Collaboration Work product production MS Office Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Team & Collaboration SharePointYammer OneDrive Outlook Lync (Skype for Business) Office Groups Skype for Business Office Groups OneDrive SharePoint Sites Yammer Files Exchange MS Teams And… in which other formats than MS Office? Teams
- 37. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Or where to collaborate with a group of people NetWorking & Collaboration Work product production MS Office Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Team & Collaboration SharePoint SharePoint Team Sites Office Groups Exchange Distribution Lists Yammer Groups Skype for Business - groups
- 38. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Or where to collaborate with a group of people NetWorking & Collaboration Work product production MS Office Mail & Calendar Networking & Transparency (Work out Loud) Online Meetings Conversation s Video Voice File Share, Comment & Sync Text Team & Collaboration SharePointYammer Outlook Lync (Skype for Business) Office Groups SharePoint Team Sites Office Groups Exchange Distribution Lists Yammer Groups Skype for Business - groups Teams
- 39. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Many thanks for your attention https://se.linkedin.com/in/peterbjellerup www.thesocialswede.com Twitter: @thesocialswede +46-(0)70-7930405 peter.bjellerup@se.ibm.com Learn from mistakes, preferably those of others. Stupid mistakes are those you repeat
- 41. PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS
Editor's Notes
- Thank you to our sponsors
- When IBM announced the partnership with Box, I got confused. I believe I was not the only one. Within IBM, among our partners, our clients and in the market as a whole. Is IBM about to give up on IBM Connections or what? The confusion did not diminish when, later, the partnership with Cisco was announced, adding Cisco Spark and Cisco WebEx to our offerings. But then I came to think of this man
- Charles Darwin, the man behind the scientific theory of evolution. The man behind the “survival of the strongest”. Or was that really what he said?
- In our IT lingo, “survival of the strongest” translates into “Best of breed”. There’s one best alternative in each segment. Just like there’s one best breed of horses, dogs, fish… Or? Right, why isn’t there just one breed of horse left, of dog or fish? Maybe it wasn’t the survival of the strongest, but…
- Survival of the fittest! The version that best fits the circumstances, the context…
- …which in my mind translates into ”Best for need”. The need of the user is what decides which software is the best. And that may vary from person to person, from context to context and from time to time. And in the strategy of IBM Collaboration and Talent Solutions, it translates to…
- No single vendor owns the future of work. No single vendor provides the best solution for every situation and every user. And, with the consumerization of technology, if companies don’t provide the solutions needed by their employees, they will find them elsewhere. Pretending that one supplier can provide everything for everybody, always is preposterous and dishonest. And offering Hansel and Gretchen licensing solutions to lure clients in only to lock them in is the same. So, let’s look at work, communication and collaboration from the perspective of the needs of employees
- Sellers sell. But in doing so, they produce presentations, proposals and similar documents filled with knowledge of their own and of others. They communicate with colleagues, customers and partners. And they keep working on improving their selling skills and knowledge about their customers, their needs, about competition and their own offerings Bankers manage money. In their efforts to manage money and risk for their clients or their employer, they rely on reports and intelligence compiled by others as well as produce their own. They communicate and collaborate with colleagues and external partners in assessing markets and risk. They produce reports and agreements. They may work in teams of specialists or of people serving certain clients or markets Managers manage people. And they both read, compile and produce reports. They create presentations, design and execute processes. They forecast and create strategies. They guide, encourage and hold people accountable. They build and nurture teams. Managers coordinate direction and efforts. Whatever we do for work, we have some things in common We combine knowledge and experience – own and of others – into online of offline documents or presentations. Usually, we rely on input and inspiration from others in addition to our own contribution. We design or execute processes. In addition, we are on a constant path to develop our professional skills.
- I have used a capital W to emphasize that we’re talking about work here, not just socializing (a too common misconception, especially by upper management)
- One strand of this NetWorking and Collaboration is focused on teams and collaboration, i.e. on working ”within the box” with a known group of people, for a short or longer period of time. With more or less structure. But still with a known group of people, usually to reach a set goal. This is where most of the IT solutions on the market have their focus
- The benefits of good tools for collaborating in teams are all about efficiency. About reducing duplication of communication, of reducing confusion about which version is the latest, which one to use. It’s about reaching defined results sooner, with less effort. Nice, easy and measurable. But does it build companies, make people engaged or generate ideas and innovation. Or is it just more of the same, but sooner or easier?
- The other strand is about working transparently, of sharing and caring. Working out Loud, as it is often called. A significant difference from Team & Collaboration is that you share with anyone, not only with people you already know, or with a defined group. And it might not always be clear why you share. It’s more of “it could be useful for someone, someday”, ”I’d think this is important for people to know or be aware of”. An essential aspect on this side of the pie chart is ”Finding people who know what you don’t”. How many times have you thought “if only I could find someone who has done this before? Or someone to help me on this. I don’t know anybody already who does” This also the ideal arena for accidental discovery and learning. Things that drive innovation.
- You may notice that the benefits of Networking and Transparency (bottom left) are about effectiveness. Of growth, innovation, development and engagement. You don’t get that from just sharing files or working efficiently in a team.
- Notice that the ONLY place where Enterprise Transformation happens is in the bottom left corner!
- And we want to be able to do all this irrespectively of device and location, of course
- This illustrates Connections Cloud, the S1 license. Note that you not only can share and sync files. But it actually offers online creation and editing of files, on your own or together with others, simultaneously.
- You could say that IBM Connections is a bit like the Defender of Enterprise Collaboration and Networking: It’s versatile It can take passengers And load goods And drive in all kinds of terrain But is not the fastest nor fanciest car around
- Orient Me filters updates based on ”people and communities I have interacted with most (and therefore are likely to be the most relevant for me)”, instead of the traditional “most recently updated at the top” or the alternative available on Facebook for example “popular in my network” (which is a step in the right direction, but still doesn’t go as far as Orient Me). Orient Me might look similar to Delve in O365, but their logic is reverse; while Orient Me filters out noise and brings focus, Delve opens up to “my entire organization”. Delve is like drinking from the fire hose.
- Occasional users get a more familiar interface, reducing the need for learning a new way to work Internal Communications get a unified communications platform, merging the traditional editorial intranet with the platform for collaborative and transparent work and communications IT get fewer systems to manage and pay for: Intranet, ESN and perhaps Portal
- Please note that the green wedge stretches beyond the border of the pale blue Connections. Cisco Spark indeed works in the same space of synchronous collaboration as IBM Connections, but does more than IBM Connections does. And…if you need those capabilities, Spark is best for your needs. How they differ? Just wait for another couple of slides
- With WebEx, you get the full spectrum of online meetings capabilities
- So, while IBM Connections was like a Defender, Cisco Spark and WebEx are more like a Lamborghini: Top of the line, but with a much more focused use (just one passenger and no off-road
- On the file share & sync side of things, the partnership with Box offers supplementary capabilities to what Connections Files does. If you’re curious about the small wedge below the green, you’ll have to have patience a couple of slides further
- Enters the Mercedes limousine Top of its’ line, but again less versatile than the Defender
- Watson Workspace might overlap with Cisco Spark, but it signifies a completely new way to think, it’s new technology and new possibilities
- NOTE: Microsoft have recently announced that they intend to merge the capabilities of Skype for Business into Teams, killing Skype for Business. This is their third change of course in this area in a very short time. There has been quite some resentment among their customers about this flip-flopping
- NOTE: Microsoft have recently announced that they intend to merge the capabilities of Skype for Business into Teams, killing Skype for Business. This is their third change of course in this area in a very short time. There has been quite some resentment among their customers about this flip-flopping
- The obvious choice would be to use OneDrive to share files. But then, why would you need a 60+ page whitepaper on where to share things in O365?
- But there are a few additional places where you may share files in the O365 space. Which to use? I don’t know, I’m just as confused as most users of O365
- The traditional Microsoft option for collaborating with a group of people has been SharePoint. But is it the only one? No way! Collaboration, by the way. What is the percentage of SharePoint TeamSites that actually are more than file repositories?