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Five Steps to Successful Adoption of IBM Connections in your Organisation

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Five Steps to Successful Adoption of IBM Connections in your Organisation

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One of the biggest hurdles many organisations encounter when improving productivity, collaboration, communication and engagement is getting the business to accept the change. IBM’s five step approach to driving adoption with IBM Connections and Engagement Centre will give you practical tips and advice on how you can avoid many of the pitfalls, improve your communication, organise your project better and ultimately deliver a more successful Connections solution for your business.

One of the biggest hurdles many organisations encounter when improving productivity, collaboration, communication and engagement is getting the business to accept the change. IBM’s five step approach to driving adoption with IBM Connections and Engagement Centre will give you practical tips and advice on how you can avoid many of the pitfalls, improve your communication, organise your project better and ultimately deliver a more successful Connections solution for your business.

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Five Steps to Successful Adoption of IBM Connections in your Organisation

  1. 1. Vienna, October 16-17 2017 Driving Adoption of IBM Connections Alan Hamilton Chief Advocate, IBM Connections & Watson Work
  2. 2. PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS
  3. 3. 3 What problems do you need to solve? 1 Define the use cases Individual Team Dept Enterprise 2 Find a sponsor Individual Team Dept Enterprise3 Plan 4 Iterate 5
  4. 4. What Problems do you need to solve? 4 1. Define the problem 2. Establish the current cost 3. Research the benefits 4. Paint a before-and-after 5. Identify groups of users 6. Write a vision statement Group Name / DOC ID / Month XX, 2017 / © 2017 IBM Corporation
  5. 5. Define the use cases 5 1. Start with individual productivity use cases to gain confidence and skills 2. Move to team use cases to start building return on investment 3. Tackle department and enterprise steps when individuals and teams are successful. Group Name / DOC ID / Month XX, 2017 / © 2017 IBM Corporation Individual Productivity Team Working Department Efficiency Enterprise Transformation
  6. 6. Find a Sponsor 6 Committing time and resource requires approval Sponsor participation is essential to build credibility Define the business case to help convince the sponsor Group Name / DOC ID / Month XX, 2017 / © 2017 IBM Corporation References: Locate similar organisations or use cases Business Case: Measure current costs & use ROI calculation Involvement: Get sponsor commitment to participate Approval: Just spend a little time looking at what people are adding. Spend a little time “liking”, commenting if appropriate. Follow people, build a network Call out good work, post a status update about your work yesterday Status updates with call to action – drive engagement Short blog about your views and posing questions of employees Employee Engagement Peer Engagement
  7. 7. Example Order of ImplementationIndividualTeamDepartmentEnterprise Management Functions Knowledge Worker Functions Operational Mobile & Manual Functions Start the journey here
  8. 8. Plan Plan Plan 8 It’s essential to consider how you will communicate and engage the users as you implement the use cases. Group Name / DOC ID / Month XX, 2017 / © 2017 IBM Corporation Communication Plan Engagement Plan Communication Plan Communication Plan Engagement Plan Communication Plan Communication Plan Engagement Plan Communication Plan Engagement Plan Support Plan Project Plan UC2: Company News UC1: Implement File Sharing Iteration 3 Plan Iteration 2 Plan Iteration 1 Plan Iteration 4 Plan Iteration 2 Plan Iteration 1 Plan Iteration 3 Plan Iteration 5 Plan
  9. 9. Iterations 9 Each iteration is like a mini project, implementing: • 1 use case for • 1 group of people You complete the cycle and make that group productive. At the end of each cycle, review: • How accurate was the plan • What needs to be changed • What went well • What went wrong Re-define and adjust your plans and approach before going onto the next iteration Review
  10. 10. 10 What problems do you need to solve? 1 Define the use cases Individual Team Dept Enterprise 2 Find a sponsor Individual Team Dept Enterprise3 Plan 4 Iterate 5
  11. 11. 11 © 2016 IBM http://bit.ly/29ifsRA Use the book as a guide… • It’s free • You can use it yourself • iPad? http://apple.co/29lAEd7 • Kindle? http://amzn.to/29gaJ2n • Please: • Respect my copyright • Don’t take my name off it and put on yours • If you want to translate it, let me know and I can give you the Word version. Alan Hamilton alan.hamilton@uk.ibm.com
  12. 12. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017 Vienna, October 16-17 2017 Thank you ! 1218/10/17
  13. 13. PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS

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