Scenario 3: Urgent Care Center
Implement and plan steps necessary for opening a new health care facility on the west side of the
city.There are only one centralized hospital and one urgent care center, and they are all in the
center of town.Many residents on the west side of town have close to a 40-minute drive to either
of these facilities. Theexisting urgent care facility closes at 7:00 P.M., leaving the emergency
department at the hospital as theonly option for those seeking treatment later in the
evening.Location is one of the most important deciding factors when opening an urgent care
center. The west side ofthe city includes a Wal-Mart, Sams Club, CVS, and Walgreens. These
stores create high traffic volume andhouse an ideal strategic location for an urgent care center.
There are no medical centers of any kind on thisside of town, and there is a large community of
about 81,000 residents.
Objectives
To improve public health and provide basic clinical care for families and patients on the west
side of the city.The objectives of the new urgent care center are to:
1. Provide added primary care options - We aim to provide accessible and convenient primary
healthcare services for the residents the west side of the city. The opening of this new urgent care
center will reduce travel time for patients who need immediate medical attention to improve
patient outcomes.
2. Provide x-ray and lab options for patients - This new urgent care center involves making
diagnostic services more accessible to our patients. Implementing diagnostic healthcare services
to a wider range in our community will ensure that our patients receive collaborative,
comprehensive, and high quality care.
3. Add affordable options for care and referrals to local physicians and facilities - Affordable
options for care focuses on improving access to healthcare by offering cost-effective healthcare
services to our patients. We will implement programsadd networks that will connect patients to
healthcare in their local area that is convenient and affordable to them.
4. Extend operating hours - Residents of the west side of the city currently have a 40 minute
commute to the hospital, which is the only option for medical attention after 7:00pm. Our new
urgent care center will offer extended hours of operation to ensure accessible and convenient
care to patients later in the evening. Having access to a closer healthcare facility will improve
patients outcomes who need immediate medical care in the case of an emergency.
5. Accredit the new facility as an urgent care center - We will obtain the necessary legal and
official certifications and licenses for our healthcare facility to ensure compliance with legal,
safety, and regulatory requirements to successfully operate as an urgent care center. This will
also include assessing and improving facilities safety procedures and precautions and providing
annual trainings to staff.
Financial Review
Personnel - $300,000.00
Contractual Services $.
Scenario 3 Urgent Care CenterImplement and plan steps necessary f.pdf
1. Scenario 3: Urgent Care Center
Implement and plan steps necessary for opening a new health care facility on the west side of the
city.There are only one centralized hospital and one urgent care center, and they are all in the
center of town.Many residents on the west side of town have close to a 40-minute drive to either
of these facilities. Theexisting urgent care facility closes at 7:00 P.M., leaving the emergency
department at the hospital as theonly option for those seeking treatment later in the
evening.Location is one of the most important deciding factors when opening an urgent care
center. The west side ofthe city includes a Wal-Mart, Sams Club, CVS, and Walgreens. These
stores create high traffic volume andhouse an ideal strategic location for an urgent care center.
There are no medical centers of any kind on thisside of town, and there is a large community of
about 81,000 residents.
Objectives
To improve public health and provide basic clinical care for families and patients on the west
side of the city.The objectives of the new urgent care center are to:
1. Provide added primary care options - We aim to provide accessible and convenient primary
healthcare services for the residents the west side of the city. The opening of this new urgent care
center will reduce travel time for patients who need immediate medical attention to improve
patient outcomes.
2. Provide x-ray and lab options for patients - This new urgent care center involves making
diagnostic services more accessible to our patients. Implementing diagnostic healthcare services
to a wider range in our community will ensure that our patients receive collaborative,
comprehensive, and high quality care.
3. Add affordable options for care and referrals to local physicians and facilities - Affordable
options for care focuses on improving access to healthcare by offering cost-effective healthcare
services to our patients. We will implement programsadd networks that will connect patients to
healthcare in their local area that is convenient and affordable to them.
4. Extend operating hours - Residents of the west side of the city currently have a 40 minute
commute to the hospital, which is the only option for medical attention after 7:00pm. Our new
urgent care center will offer extended hours of operation to ensure accessible and convenient
care to patients later in the evening. Having access to a closer healthcare facility will improve
patients outcomes who need immediate medical care in the case of an emergency.
5. Accredit the new facility as an urgent care center - We will obtain the necessary legal and
official certifications and licenses for our healthcare facility to ensure compliance with legal,
2. safety, and regulatory requirements to successfully operate as an urgent care center. This will
also include assessing and improving facilities safety procedures and precautions and providing
annual trainings to staff.
Financial Review
Personnel - $300,000.00
Contractual Services $80,000.00
Travel $16,000.00
Transportation of things - $80,000.00
Rent, Telecom, Other Comm & Utilities - $250,000.00
Printing & Reproduction - $60,000.00
Supplies - $100,000.00
Equipment - $200,000.00
Grants/Cooperative Agreements - $0.00
Total - $786,000.00
Assumptions:
There is sufficient clientele in this demographic region to support an urgent care center.
Risks:
1. Failure to accredit facility as an urgent care center
2. Failure to receive licensure by the state
3. Failure to receive billing contracts with payers
Using the scenario above complete section 4 and 5.
Describe how this project will be funded (e.g., operational budget, grant funds, donations, loans,
etc.).
List your projected revenue, then list expenses by the major category. Expenses already listed in
the chart are examples and may change based on your particular project.
Projected Revenue: $62,000
List any statements believed to be true and from which a conclusion was drawn to define this
project plan.
Example: Unavailability of suitable lease space may delay project deliverables. Possible
mitigation strategy: Work with a realtor to identify and screen lease space options as early as
possible. List risks that the approving body (Governing Board) should be aware of before
making a decision, including the risk of not funding the project.
3. Add as many rows in the table as necessary.
Expense CategoryExpense AmountSalary expenses$13,000Equipment costs
Contractual services
Supplies