3. Rule Based
Chatbots
With 5G
Technology
Through messaging apps, an Artificial
Intelligence chatbot may replicate
natural language conversations. The
chatbots in this category are usually data-
driven, conversational, and predictive by
nature.
Rule-based chatbots follow a set of
predetermined rules which makes them
efficient in solving problems. They only
answer pre-programmed questions that
are why users get the answers to their
questions within a few seconds. You may
still create several scenarios for your
chatbot to handle different tasks.
5. The ultimate benefit of chatbots is that they are
available 24 hours a day, seven days a week. It
means customers can get their queries and
complaints resolved efficiently. It results in a
better consumer experience which results in
increased brand loyalty.
Better Customer
Experience
6. Automated
Sales
Furthermore, chatbots
encourage clients to make
purchases by interacting
with them. Here system
shows the goods as per the
customers browsing history.
As a result, chatbots assist
businesses in selling more
quickly and successfully.
7. Using a well-functioning chatbot is far less
expensive and time-consuming than recruiting
personnel to do the same job. Chatbots can
handle numerous consumers at once because
they are automated.
Cost Cutting
8. Lead
Generation
Businesses get a huge
advantage from being on
social media and chatbots
helps them to do so. This
helps them in reaching the
mass audience quite easily.
Data collection allows
marketers to send customers
personalized advertisements
and suggestions. Overall
chatbots greatly support
businesses in generating
leads.
9. Do you have any questions?
www.xongolab.com | Sales@xongolab.com