Lecture Topics Individual BehaviorMotivation INDIVIDUAL BEHAVIOR Personality Personality The profile of characteristics that makes one person unique from others Personality refers to individual differences in characteristic patterns of thinking, feeling and behaving. Copyright ©2015 John Wiley & Sons, Inc. * Personality “Big Five” personality traits Five broad domains of human psychology Meyers Briggs Type Indicator Psychometric tools – questionnaires or tools that measure an individual’s personality, intelligence, and aptitude Myers-Briggs Type Indicator® personality inventory is to make the theory of psychological types described by C. G. Jung understandable and useful in people's lives. The essence of the theory is that much seemingly random variation in the behavior is actually quite orderly and consistent, being due to basic differences in the ways individuals prefer to use their perception and judgment. We can understand people’s interests, reactions, values, motivations, and skills. Personality Copyright ©2015 John Wiley & Sons, Inc. * Meyers Briggs Type Indicator Extravert or Introvert Favorite world: Do you prefer to focus on the outer world or on your own inner world? Sensing or Intuition Information: Do you prefer to focus on the basic information you take in or do you prefer to interpret and add meaning? Thinking or Feeling Decisions: When making decisions, do you prefer to first look at logic and consistency or first look at the people and special circumstances? Judging or Perceiving Structure: In dealing with the outside world, do you prefer to get things decided or do you prefer to stay open to new information and options? Emotions, Moods, and StressEmotions Strong feelings directed toward someone or somethingEmotional intelligence Ability to understand emotions and manage relationships effectively Copyright ©2015 John Wiley & Sons, Inc. * Emotions, Moods, and StressMoods Generalized positive and negative feelings or states of mindMood contagion Spillover of one’s positive or negative moods onto others Copyright ©2015 John Wiley & Sons, Inc. * Attitudes Copyright ©2015 John Wiley & Sons, Inc. * Perception The process through which people receive, organize and interpret information from the environment People can perceive the same things or situations differently People behave on the basis of their perceptions Selective perception – process by which individuals accept information consistent with their values and beliefs, while screening out information that is not aligned with their own needs Copyright ©2015 John Wiley & Sons, Inc. * PerceptionPsychological contract Person-job fit begins here A set of expectations held by an individual about what will be given and received in the employment relationship An ideal work situation is one with a fair psychological contract Balance of contributions and inducements Employee value proposition the o ...

1. Lecture Topics
Individual BehaviorMotivation
INDIVIDUAL BEHAVIOR
Personality
Personality
The profile of characteristics that makes one person unique
from others
Personality refers to individual differences in characteristic
patterns of thinking, feeling and behaving.
Copyright ©2015 John Wiley & Sons, Inc.

2. *
Personality
“Big Five” personality traits Five broad domains of human
psychology
Meyers Briggs Type Indicator
Psychometric tools – questionnaires or tools that measure an
individual’s personality, intelligence, and aptitude
Myers-Briggs Type Indicator® personality inventory is to make
the theory of psychological types described by C. G. Jung
understandable and useful in people's lives.
The essence of the theory is that much seemingly random
variation in the behavior is actually quite orderly and
consistent, being due to basic differences in the ways
individuals prefer to use their perception and judgment.
We can understand people’s interests, reactions, values,
motivations, and skills.
Personality
Copyright ©2015 John Wiley & Sons, Inc.

3. *
Meyers Briggs Type Indicator
Extravert or Introvert
Favorite world: Do you prefer to focus on the outer world or on
your own inner world?
Sensing or Intuition
Information: Do you prefer to focus on the basic information
you take in or do you prefer to interpret and add meaning?
Thinking or Feeling
Decisions: When making decisions, do you prefer to first look
at logic and consistency or first look at the people and special
circumstances?
Judging or Perceiving
Structure: In dealing with the outside world, do you prefer to
get things decided or do you prefer to stay open to new
information and options?
Emotions, Moods, and StressEmotions
Strong feelings directed toward someone or
somethingEmotional intelligence
Ability to understand emotions and manage relationships
effectively

4. Copyright ©2015 John Wiley & Sons, Inc.
*
Emotions, Moods, and StressMoods
Generalized positive and negative feelings or states of
mindMood contagion
Spillover of one’s positive or negative moods onto others
Copyright ©2015 John Wiley & Sons, Inc.
*
Attitudes
Copyright ©2015 John Wiley & Sons, Inc.
*
Perception
The process through which people receive, organize and
interpret information from the environment
People can perceive the same things or situations
differently
People behave on the basis of their perceptions

5. Selective perception – process by which individuals accept
information consistent with their values and beliefs, while
screening out information that is not aligned with their own
needs
Copyright ©2015 John Wiley & Sons, Inc.
*
PerceptionPsychological contract
Person-job fit begins here
A set of expectations held by an individual about what will be
given and received in the employment relationship
An ideal work situation is one with a fair psychological contract
Balance of contributions and inducements Employee value
proposition
the organization’s intentions for creating value for both the
employee and employer sides of the psychological contract
Copyright ©2015 John Wiley & Sons, Inc.
Technology Personality Technology personality reflects levels
of social media use and how media are used to connect to
others.
Copyright ©2015 John Wiley & Sons, Inc.
Technology Personality
level of social media use and connecting with others

6. Always On (8%) – early adopters, use technology to create
content, actively engage others and make connections with
people they would like to meet and already know
Live Wires (34%) – very connected, use smart phones, tablets to
connect
Social Skimmers (6%) – highly connected, uses social media
sites, online networks, mobile technology to gather information
rather than connect
Broadcasters (8%) – less connected, might tell others what they
are doing but less likely to be active on social media, tends not
to text.
Toe Dippers (27%) – low connectivity, desk top/laptop, prefers
in person contact
Bystander (15%) – unconnected, desktops, keeps up with the
news, less likely to connect
Never- Minders (2%) – no cell phones, texting, or social media.
Apprehensive about technology
MOTIVATION
What is Motivation?
The process by which a person is…
energized
directed
sustained
…toward achieving a goal
What is Motivation? The process by which a person’s efforts

7. are energized, directed, and sustained toward attaining a goal
Energy – how hard work
Direction – toward a goal
Persistent – continued
How Managers Achieve Great Results with Others
MotivationIncentive or drive to complete a task, function, or
ideaAll our behaviors are motivated by an intrinsic desire to do
wellManagers need to know what motivates their employees
Opportunities for satisfaction in Maslow’s hierarchy of human
needs
Copyright ©2015 John Wiley & Sons, Inc.
Individual Needs and Motivation
ERG theory
Developed by Clayton Alderfer
Three need levels
Copyright ©2015 John Wiley & Sons, Inc.

8. *
Elements in Herzberg’s two-factor theory
Copyright ©2015 John Wiley & Sons, Inc.
Individual Needs and Motivation
Acquired Needs Theory
Developed by David McClelland
People acquire needs through their life experiences
Needs that are acquired:
Copyright ©2015 John Wiley & Sons, Inc.
*