21. So we jump… and initiate the change
Wiki’s, Office communicator, ECM
Helping to start the change on the
way to Enterprise Social Network
The past is part
of the future!
22. Business
processes
Content Communication
management
Big
data
People
31. Our programme is strongly led and
engaged
Sponsored
By the CEO
Steered
By Global Heads
Managed
By a senior VP
People aspects aligned
With Wellbeing at work
Intellectually engaged with
scientific community and experts
Cultural change by ZEN program
33. Email common uses analysis
E-mail common flows Silos Alternatives Integrated
Records from all other flows
Content management
which need to be archived
Document production
Collaboration tools & wikis
(bids, projects etc)
Management of structured Workflow Management Systems with alerts
processes onto a single integration page
ESN
Instant Messaging, Web Phone and Web
Chat, virtual dialogue
Conferencing
Management of staff and
Telephony, collaboration areas and wikis
giving instruction
Messaging Structured Messaging in Social Networks,
Collaboration Tools Formal &
legal email
35. …to Integrated architecture
Work
KM Wiki IM
flow
Entreprise Social Network
KM IM
Email
Business Wall
Instant Messaging
Web conferencing,
Micro Blog, etc.
Work
Wiki
flow
36. How to get to Zero?
• Crowdsourcing
• Social intranet
Collaboration • Communities (tactic and
interest)
• Support
• Convert to dashboard
Process mails • Optimize processes
• Business app integration
• Awareness
• Training
Quick wins • Use what we have
• GTD
37. Zero Email dynamics
2011 April
100 2011 Sept.
Atos ESN
MAILS/day implementation
80 Strong Change &
Communication
MAILS/day
2012
Rationalize &
50
Socialize
Cultural change
our Processes
Training on alternative
existing tools 2013
Zero
ESN pilots
(OCS, AOWiki, Livelink) MAILS/day
Launched for
trainers & mng
Email
(internal)
38. Giving the end-users a voice
30 employees responded
35 employees responded
Wiki shared on Final
Initial question Initial responses
Yammer for document
on Yammer in Wiki
comments in wiki
“If you where to design a new ESN, what
Would be your requirements”
Final document written
And supported by 65 employees
160 requirements.
