Zensar offers end-to-end Oracle solutions for retail clients, including implementing Oracle Retail suites. Zensar has experience integrating Oracle Retail with other Oracle technologies like Financials and implementing solutions for global retailers. Zensar ensures clients benefit from strong implementations, faster rollouts, and dependable production support through its Oracle expertise and multi-shore capabilities.

1. The Retail Enterprise
Zensar and Oracle
Zensar's Oracle services portfolio offers end-to-end integrated package solutions and platform-
based services enabling organizations to successfully transform their business and IT operations.
Zensar is one of the few partners world-wide to have implemented the Oracle Retail suite of
applications with Oracle Financials and Human Resources, and built the integration required
between Oracle Retail Merchandising System, Financials, Warehouse Management Systems,
Store Systems, eCommerce Platforms, Pricing and Promotions Solutions and a number of other
systems for foundation data, other master data and transactions.
Equipped with robust tools, methodologies, templates and supported by our Oracle Centre of
Excellence, Zensar's Oracle Practice ensures that customers benefit from strong
implementations, faster rollouts, de-risked upgrades, dependable production support and the
best in quality development. Our solution portfolio comprises full life cycle implementations,
upgrades and support leveraging multi-shore capabilities.
Zensar and Retail
The Zensar Retail team provides innovative and comprehensive industry software solutions for
retailers - enabling organizations to serve their customers better by applying insight into daily
business decisions for more profitable results. Zensar is currently engaged with several Fortune
500 Retail organizations – supporting them with services across consultancy, project delivery,
infrastructure management, support and business process outsourcing. Currently, Zensar is a
leading implementer of packaged retail solutions for leading global retailers. At a time when
companies are relentlessly pushing to compete better and move faster, Zensar is the right global
technology partner with a passion to support you in delivering the business results you seek
through outstanding systems expertise, industry intelligence, and global resources.
For more information please contact: marcom@zensar.com | www.zensar.com
Corporate Headquarters:
US Offices:
Global Offices:
Pune, India
San Jose | Chicago | Princeton | Dallas | New York | Westborough
USA | UK | Europe | Africa | Middle East | China | Singapore | Australia
Zensar Technologies
Zensar Technologies is among the top 20 technology and software services providers from India.
Zensar's industry expertise spans across Manufacturing, Retail, Banking, Financial Services and
Insurance. With over 6500 associates and presence across US, UK, Europe, Middle East, South Africa,
Singapore, China and Australia, the Company delivers comprehensive services for mission-critical
applications, enterprise applications, infrastructure management, business intelligence and analytics,
CRM and Business Process Management.
Zensar is one of the few partners, globally, to have
successfully implemented cross integrations between core
modules of Oracle Retail and adjoining Oracle technologies
like E-Business, Financials, Fusion and others.
And the rise of the omni-present consumer

2. Retail Play
Zensar works
with Retailers
across the
globe, enabling
them to serve
their customers
better - in
smarter and
seamless ways.
The Dynamic Consumer
The Consumer is constantly changing with the increasing number of touch points to
shop and browse at, with numerous choices on how, where and when to shop -
redefining how retailers reach their markets. Today's consumers demand a
consistent experience across channels, be it product information, pricing, promotion,
order status or customer queries.
Enterprise Technology
Whilst Retailers continue introducing new customer touch points, several are
struggling to provide a seamless and integrated multi-channel experience due to
their current technology systems. Consumers today are informed and demand a
seamless experience across channels, irrespective of the disparate systems the
retailer uses to operate those several channels - be it online, mobile or the physical
outlet.
Oracle, and Retail
With the latest release of Oracle Retail, Oracle is recognizing the need and
addressing aspects of omni-channel commerce, consumer experience and
analytics, and extending support across devices - mobile, tablet, online and in-store-
the rise of the omni-present consumer’
01

3. Retail Play
Zensar works
with Retailers
across the
globe, enabling
them to serve
their customers
better - in
smarter and
seamless ways.
The Dynamic Consumer
The Consumer is constantly changing with the increasing number of touch points to
shop and browse at, with numerous choices on how, where and when to shop -
redefining how retailers reach their markets. Today's consumers demand a
consistent experience across channels, be it product information, pricing, promotion,
order status or customer queries.
Enterprise Technology
Whilst Retailers continue introducing new customer touch points, several are
struggling to provide a seamless and integrated multi-channel experience due to
their current technology systems. Consumers today are informed and demand a
seamless experience across channels, irrespective of the disparate systems the
retailer uses to operate those several channels - be it online, mobile or the physical
outlet.
Oracle, and Retail
With the latest release of Oracle Retail, Oracle is recognizing the need and
addressing aspects of omni-channel commerce, consumer experience and
analytics, and extending support across devices - mobile, tablet, online and in-store-
the rise of the omni-present consumer’
01

4. Oracle Retail @ Zensar
Business lines have blurred, the pace of business has
accelerated and dependencies have become complex.
Retailers are looking for performance improvement
catalysts for their innovative merchandizing strategies,
efficient inventory management and customer-focused
store operations.
Oracle Retail brings the best in flexible and efficient
technology systems that are tightly integrated to optimize
inventory, manage merchandise, and take advantage of
new market opportunities as they arise.
Zensar has worked with Retailers across the globe,
helping deliver comprehensive solutions and services
across formats. With the experience of having worked
with over 50 retailers across different phases of the
Oracle Retail adoption and support journey, the team at
Zensar along with Oracle brings together industry-leading
technology and consulting capabilities to deliver an end-
to-end footprint to align assortment and merchandizing,
monitor local demand in real-time and track performance
based on strategic business goals.
Fashion
Grocery
Specialty
02
Merchandize Operations: The suite brings in consistency in pricing, assortments, promotions, product information while
providing one source of transaction information across the business. The customer-centric merchandizing management
solution provides retailers with the ability to improve assortment planning, category management, pricing, promotions and
retail revenue management to help focus on desired customer segments and offer better merchandize to local customers.
Supply Chain: Real-time and structured communication through the supply chain can help the Retailer react to changes
quickly to replenish the merchandizing mix in time. The suite helps constantly synchronize and optimize supply chain
execution processes, align consumer demand with product supply, improve procure-to-sell cycles, and sharpen warehouse
management systems.
Store Operations: Store Operations enables retailers to manage inventory in operations across the globe, attracting
customers and inspiring loyalty. With leading-edge Point of Sale Solutions, Mobile Handheld Terminals, Customer Analytics
and Store Operation Metrics, the range of solutions helps improve stock availability, reduce loss prevention, increase sales,
enhance customer service and better store execution.
Enterprise Performance: The Enterprise Performance Management (EPM) suite helps bring in the necessary agility by
facilitating smart, quick and accurate decisions through Data Warehousing and Active Retail Intelligence.
Merchandise Planning and Optimization: This suite is customized to help in the merchandizing planning of the retailer
across the entire lifecycle. Data is aggregated from across business functions onto a single platform and addresses areas of
financial planning, assortment planning, item planning and demand forecasting.
Zensar’s Oracle services and solutions for Retail also extends across other Oracle technologies:
Oracle E-Business
Oracle JD Edwards
Oracle Business Intelligence Enterprise Edition - OBIEE
Oracle Hyperion
Oracle Fusion Middleware and SOA
Oracle Master Data Management
n
n
n
n
n
n
03

5. Oracle Retail @ Zensar
Business lines have blurred, the pace of business has
accelerated and dependencies have become complex.
Retailers are looking for performance improvement
catalysts for their innovative merchandizing strategies,
efficient inventory management and customer-focused
store operations.
Oracle Retail brings the best in flexible and efficient
technology systems that are tightly integrated to optimize
inventory, manage merchandise, and take advantage of
new market opportunities as they arise.
Zensar has worked with Retailers across the globe,
helping deliver comprehensive solutions and services
across formats. With the experience of having worked
with over 50 retailers across different phases of the
Oracle Retail adoption and support journey, the team at
Zensar along with Oracle brings together industry-leading
technology and consulting capabilities to deliver an end-
to-end footprint to align assortment and merchandizing,
monitor local demand in real-time and track performance
based on strategic business goals.
Fashion
Grocery
Specialty
02
Merchandize Operations: The suite brings in consistency in pricing, assortments, promotions, product information while
providing one source of transaction information across the business. The customer-centric merchandizing management
solution provides retailers with the ability to improve assortment planning, category management, pricing, promotions and
retail revenue management to help focus on desired customer segments and offer better merchandize to local customers.
Supply Chain: Real-time and structured communication through the supply chain can help the Retailer react to changes
quickly to replenish the merchandizing mix in time. The suite helps constantly synchronize and optimize supply chain
execution processes, align consumer demand with product supply, improve procure-to-sell cycles, and sharpen warehouse
management systems.
Store Operations: Store Operations enables retailers to manage inventory in operations across the globe, attracting
customers and inspiring loyalty. With leading-edge Point of Sale Solutions, Mobile Handheld Terminals, Customer Analytics
and Store Operation Metrics, the range of solutions helps improve stock availability, reduce loss prevention, increase sales,
enhance customer service and better store execution.
Enterprise Performance: The Enterprise Performance Management (EPM) suite helps bring in the necessary agility by
facilitating smart, quick and accurate decisions through Data Warehousing and Active Retail Intelligence.
Merchandise Planning and Optimization: This suite is customized to help in the merchandizing planning of the retailer
across the entire lifecycle. Data is aggregated from across business functions onto a single platform and addresses areas of
financial planning, assortment planning, item planning and demand forecasting.
Zensar’s Oracle services and solutions for Retail also extends across other Oracle technologies:
Oracle E-Business
Oracle JD Edwards
Oracle Business Intelligence Enterprise Edition - OBIEE
Oracle Hyperion
Oracle Fusion Middleware and SOA
Oracle Master Data Management
n
n
n
n
n
n
03