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Robotics Process Automation

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At Zensar, we envision operational efficiencies through our proprietary RPA framework, using which we identify hidden pockets of automation opportunities and deliver process improvements to our global customers across verticals like Manufacturing, Banking, Retail and Insurance etc.

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Robotics Process Automation

  1. 1. Robotics Process Automation Transforming business through automation
  2. 2. IDENTIFY POCKETS OF AUTOMATION As the market matures, companies contracting for outcomes are exploring fresh ideas and are seeking new answers to streamline their business processes. They are increasingly looking at their Business Service providers for not only running the operations efficiently but also to transform them. At Zensar, we envision operational efficiencies through our proprietary RPA framework, using which we identify hidden pockets of automation opportunities and deliver process improvements to our global customers across verticals like Manufacturing, Banking, Retail and Insurance etc. IDENTIFY POCKETS OF AUTOMATION As the market matures, companies contracting for outcomes are exploring fresh ideas and are seeking new answers to streamline their business processes. They are increasingly looking at their Business Service providers for not only running the operations efficiently but also to transform them. At Zensar, we envision operational efficiencies through our proprietary RPA framework, using which we identify hidden pockets of automation opportunities and deliver process improvements to our global customers across verticals like Manufacturing, Banking, Retail and Insurance etc.
  3. 3. Zensar has its own proprietary Robotics Platform along with long standing partnerships with various leading Robotics platform providers. The solution is offered in 3 modes, Human assisted Real Time Process Optimization (RTPO) & non-human assisted Robotic Process Automation (RPA) and Hybrid (RTPO & RPA). OUR APPROACH Zensar has its own proprietary Robotics Platform along with long standing partnerships with various leading Robotics platform providers. The solution is offered in 3 modes, Human assisted Real Time Process Optimization (RTPO) & non-human assisted Robotic Process Automation (RPA) and Hybrid (RTPO & RPA).
  4. 4. l client is loaded on the machine on which automate the tasks/workflow as designed a human goes to an ERP application and be a trigger for the Client to initiate an top itself. which is Robotic automation, the work is execute the task and send it back to work on a task and in between if there is s human decision, it will send that back to shall be routed to a human and once the e sent back to the queue for the robot to . Automation Leading to RPA Paper based docs Manual entry of data standardized processes Longer cycle time No audit trail Lacks process standardization Potential loss of revenue Manual & fragmented 10-15% reduced cycle time 15-20% labour arbitrage Standardized processes 10%ERP licences eliminated Platform BPM ZERO errors 3-fold productivity 40-45% reduced cycle time 50-55% reduced TCO RPA Event Based Triggers/ Automated Response Report Scheduling Exception Management Characteristics Automation Lifecycle Mailroom Transformation OCR, DMS Process Modelling Capability Workflow Discipline In Human assisted mode the tool client is loaded on the machine on which the human is working and it will automate the tasks/workflow as designed based on certain triggers e.g. a human goes to an ERP application and clicks on a button, this could be a trigger for the Client to initiate an automated workflow on the desktop itself. In non-human assisted mode which is Robotic automation, the work is directly sent to a Robot who will execute the task and send it back to the queue. In Hybrid mode the Robot would work on a task and in between if there is a setup in the task which requires human decision, it will send that back to the queue from where the task shall be routed to a human and once the human finishes the task, it will be sent back to the queue for the robot to pick it up and complete the task. A Paper based docs Manual entry of data standardized processes Longer cycle time No audit trail Lacks process standardization Potential loss of revenue Manual & fragmented 10-15% reduced cycle time 15-20% labour arbitrage Standardized processes 10%ERP licences eliminated Platform BPM ZERO errors 3-fold productivity 40-45% reduced cycle time 50-55% reduced TCO RPA Event Based Triggers/ Automated Response Report Scheduling Exception Management Characteristics Automation Lifecycle Mailroom Transformation OCR, DMS Process Modelling Capability Workflow Discipline
  5. 5. 10 times more efficient processing 40-45% reduction in TCO Up to 80% automated processes Reduction of up to 90% in cycle time Reduction of up to 90% in annuity license Business benefits 10 times more efficient processing 40-45% reduction in TCO Up to 80% automated processes Reduction of up to 90% in cycle time Reduction of up to 90% in annuity license Business benefits
  6. 6. Solution Highlights A process that is fairly automated (70%- 100%) Information is first captured through OCR (automation) and then through captcha (manual) Can perform multiple roles at a single time Combination of automated (60%-70%) and manual effort (30%-40%) n access multiple application platforms to ain information rieves information from scanned uments DigiSmart & Robotics + Solution Highlights A process that is fairly automated (70%- 100%) Information is first captured through OCR (automation) and then through captcha (manual) Can perform multiple roles at a single time Combination of automated (60%-70%) and manual effort (30%-40%) Can access multiple application platforms to obtain information Retrieves information from scanned documents DigiSmart & Robotics +
  7. 7. Zensar Technologies Zensar is a leading digital solutions and technology services company that specializes in partnering with global organisations across industries on their Digital Transformation journey. A technology partner of choice, backed by strong track-record of innovation; credible investment in Digital solutions; assertion of commitment to client's success, Zensar's comprehensive range of digital and technology services and solutions enable its customers to achieve new thresholds of business performance. Zensar, with its experience in delivering excellence and superior client satisfaction through myriad technology solutions, is uniquely positioned to help them surpass challenges around running their existing business most efficiently, helping in their legacy transformation, and planning for business expansion and growth through innovative and digital ways. Corporate Headquarters: Pune, India Global Offices: USA | UK | Europe | Africa | Middle East | India | China | Singapore | Australia For more information please contact: marcom@zensar.com | www.zensar.com

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