Zac Reeves was the Customer Experience Manager at Holiday Barn Pet Resorts. Michael Hughes, the Head of the Pack, was very impressed with Zac's professionalism, communication skills, and enthusiasm for their business mission. Zac consistently demonstrated these qualities and embraced the company's culture, values, and goals. He initiated improvements, provided marketing clarity, and helped develop department and business growth goals. Zac was instrumental in helping train the new Customer Experience Manager before his departure.