The document discusses how modern leaders are building trust into their company's culture. It argues that today's management techniques originate from the 1920s Industrial Era and that millennials expect a culture based on trust. The document promotes an "anti-heroic" leadership approach of empowering people and focusing on their strengths rather than strict command-and-control methods. It encourages leaders to practice accountability through enabling people to explain themselves rather than just imposing rules.
20. @davidjbland
Pre-Industrial Era
“It's a much bigger, more powerful
question to ask, If today we are using
management techniques that were
also used on slave plantations.”
http://hbswk.hbs.edu/item/7182.html
- CAITLIN C. ROSENTHAL
25. @davidjbland
David J Bland
Principal Advisor
Neo San Francisco
Millennials expect trust to be
present in the system.
(and you’re going to be hiring them)
26. @davidjbland
David J Bland
Principal Advisor
Neo San Francisco
Millennials expect trust to be
present in the system.
(and you’re going to be hiring them)
(and they’re going to run all of this soon)
40. @davidjbland
The Vice President of Product, a long time
employee that’s been promoted from within,
isn’t working out. You call him into your
office to discuss next steps.
41. @davidjbland
The Vice President of Product, a long time
employee that’s been promoted from within,
isn’t working out. You call him into your
office to discuss next steps.
Heroic:
- Assign the VP to a different position
- Terminate the VP
42. @davidjbland
The Vice President of Product, a long time
employee that’s been promoted from within,
isn’t working out. You call him into your
office to discuss next steps.
Anti-Heroic:
- Ask the VP about his ideal position in
the organization
- Help the VP build on his strength
43. @davidjbland
Your leadership team keeps revisiting the
same conversation over the course of
several meetings. They cannot seem to
make a decision or identify action items.
44. @davidjbland
Your leadership team keeps revisiting the
same conversation over the course of
several meetings. They cannot seem to
make a decision or identify action items.
Heroic:
- Why are we talking about this again?
- Assign action items based on what
you think is right.
45. @davidjbland
Your leadership team keeps revisiting the
same conversation over the course of
several meetings. They cannot seem to
make a decision or identify action items.
Anti-Heroic:
- What is the main obstacle?
- What is the cost of not acting?
48. @davidjbland
To Recap
- Don’t be quick to replace trust with process.
- Leading through the known isn’t the same
as leading through the unknown.
- Find opportunities to practice Anti-Heroic
Leadership.