Yolanda Smith is a top-performing sales and management professional with over 16 years of B2B sales experience. She has a proven track record of driving business growth through aggressive sales initiatives and strategic planning. Her experience includes technology launches, market expansion, and forecasting. She has strong interpersonal and communication skills and can establish rapport with a variety of cultures. She has held several sales roles including inside sales executive, territory development representative, account executive, and territory development manager. In these roles she consistently met or exceeded sales goals and increased account volumes and profits.

1. YOLANDA D. SMITH
Yolanda_smith1968@aim.com (832) 660-4618
PERFORMANCE SUMMARY
A topperformingsalesandmanagementAccountExecutiveprofessional withover16 yearsof B2B sales
whohas a consistenttrackrecord and provenabilitytodrive businessgrowththroughaggressivesale
initiatives. A strategicthinkerwhocanplanand implementsales,marketingandbusinessinitiativesto
supportcorporate objectives. Experience intechnology/productlaunch,marketexpansion,and
forecasting. Stronginterpersonal andcommunicationskillscoupledwithstrongbehavioral
managementtechniques. Able toestablishandmaintainexcellentrapportwithindividualsfroma
varietyof culturesandbackgrounds.
STRENGTHS
• IdentifyingandQualifyingLeads • IRR Forecasting&Reporting
• InfluencingandNegotiating • Proposal Development
• DrivingforResults • Deal Closing
PROFESSIONAL EXPERIENCE
CEMEX-Houston,TX 2013 - Present
InsideSales Executive
• Developedandmaintainnewbusinessaccountswithsmall tomedium-sizedcompaniesinthe
southwesternterritorythatcoversFloridaregion.
• Conductresearchto determine bestquotesonstandarditemstoconveytopotential customers.
• Collectdatafor marketanalysisandcustomerbuyingpatterns.
• Coordinatesthe needsof customerswithotherdepartmentsinhandlingaccountsandproviding
supportingservices.
• MonitorcustomerpricinginSAPto assure pricingisaccurate, up-to-date andprofitable forthe
company.
• Retrieve telephone requestsforprice quotations,purchaseorders,orderchanges,adjustments
and cancellations.
• Travel to customerlocationsestablishandmaintainstrongrelationshipstoensure meetingtheir
needsandestablishcurrentandrepeatbusiness.
Office Depot-Houston,Texas2012 to 2013
Territory DevelopmentRepresentative
• UtilizedOfficeDepot'sprovensalesprinciplestoidentify,negotiateandclose sales.
• Increasedsalesby10%
• Createda pipeline of businesswhichturnedintocustomersandincreasedcompanyprofitability.
• Providedanexceptional e-commerce customerservice experience throughproactivelyengaging
withand customerstoensure clientsatisfaction.
• Interactedwitheverycustomerintheirzone,andadjacentzones,asneeded,todrive
incremental salesopportunitiesandensure everycustomer'sshoppingneedsare met.

2. American Home Patient-Houston,Texas 2011 to 2012
Account Executive
• Developedrelationshipswithqualifiedreferral sourcesbyestablishingafavorable relationship
withan efforttoget clientbase torefertheirrespective clienttouse ourproductsand services
versuscompetition.
• Identifiedopportunityona consistentbasiswithpotentialnew clientswhowouldbenefitfrom
usingour DME servicesandsupplieswhichmanagesandtreatOSA,Respiratorydisorders,and
whowouldbenefitfromusingCPAP’s/BIPAP’s,NebulizersandOxygenConcentrator
• Managed assignedterritorytoensure acontinuousrelationshipwithexistingclientbase to
continue tobridge the gap withcurrentvaluable informationandassisteddoctorswithensuring
his/herpatientswereincompliance withrespiratorytherapy.
Coca-ColaBottling Company-Houston,Texas 1996 to 2010
Territory DevelopmentManager
• Managed more than300 accounts,contracts and supportingdocumentationannuallyrangingin
value of over$2 millionannually.
• Performedquarterly,semi-annual,andannual reportsregardingrespectiveaccountsandtheir
performance.
• As an AccountManager, trainednew employeesandaccompaniedthemonsalescallsto
developtheminthe rolesof AccountManagersand TerritoryDevelopmentManagers.
• Preparedandpresentedvariousreportsoutliningpotential growthof existingaccounts.
• EnsuredCoke productswere representedineachaccountwithpropersetbyworkingclosely
withdriversandkeycustomercontactsat variouslocations.
• WorkedcloselywithAccountManagerstoensure theirbusinesswassuccessful whichfostereda
favorable relationship.
ACCOMPLISHMENTS
Coca-Cola Bottling Company
• Increasedgrossprofitinrespective territorywhichinturnincreasedbottomline
• Increasedvolume andnew accountsinrespectiveby2+ percent
• Successfullymanagedover300 plusaccountswitha focusonschool districtsand
restaurants
EDUCATION
Bachelor of Science (B.S) - Business Management - University of Phoenix
Silver Certified in Sandler Sales System
COMPUTER APPLICATIONS
• AdvancedMicrosoftWord
• AdvancedMicrosoftExcel
• MicrosoftPowerPoint
• BasisReportingSystem
• SalesForce
• SAP