CIOLook brings out some of the impeccable solution providers offers best of best quality assurances globally - World’s Best QA & Testing Solution Providers

1. MARCH 2020
Assuring Consistency in Quality with Customizable Solutions
QAMentor
World’s Best QA and Testing Solution Providers, 2020
Ruslan Desyatnikov
CEO & Founder
“We don’t just Test. We
make your products
successful.”
Editor’s Perspective
5 Intriguing Mantras
to Nurture a Robust
Bonding with
Employees

4. t’s not about the quantity but the quality.”
I
You might have
heard this phrase many times from various renowned
manufacturing companies. For people or better known
as consumers, quality assurance is a significant aspect and
so it should be. His/her whole experience depends upon the
product’s quality and, it should be at its best. Many
organizations are spending and have spent millions of
monetary assets in order to provide a better experience to
their consumers, whether its B2B or B2C processes. Whilst
organizations have integrated quality assurance processes
or systems, many are outsourcing their quality-related
processes to trustworthy QA and testing solution
providers.
One of the most cherished person, who was also a pioneer
in the success and introduction of personal computing,
Steve Jobs was fond of quality and how it can affect
business. He always have focused on creating better quality
products in an attempt to entice his consumers as well as
earn their satisfaction with the product. He stands as a
perfect example on how one or a company must emphasize
over better quality and understands its significance created
on consumers’ experience.
There are numbers of solutions providers in the markets
who have a deep sense of comprehension of the necessity
of quality-oriented products for the better business. Yet,
many organizations are failing to attend a promising and
trustworthy QA solution provider to rely on.
Quality comes first!
Best &QA Testing
Solution Providers
2020
World’sEDITOR’SNOTE
“

5. In this edition, “World’s Best QA and Testing Solution Providers, 2020,” CIO Look brings out some
of the impeccable solution providers who offers best of the best quality assurances globally. We,
CIO Look admire such solutions providers and appreciates their contribution in the evolution of
every possible business sector. Let’s have look over the featured cover.
In Investopedia, QA is defined as a “process through which a business seeks to ensure that product
quality is maintained or improved, and manufacturing errors are reduced or eliminated”. With the
mission to help establish cost-effective quality frameworks with the goal of facilitating the overall
success to their consumers, QA Mentor, a software testing company, is a global leader in Software
Quality Assurance and Testing.
Let’s unveil such alike, inspiring stories and interviews of many such passionate leaders in this
special edition and spread a word about their contribution in making this world a better place.
Also, while flipping the pages, don’t forget to go through the articles and CXOs written by our in-
house editorial team and industry experts respectively.
Have a good read!
Bhushan Ghate
Assuring quality, is
similar to sharpening
the sword.
”
”

6. CoverStory
10

7. NIX Solutions Ltd
An Exceptional Pioneer
in the Ukrainian IT Industry
22
Testvox
A Highly-skilled
Team of Testers
32
Verifysoft Technology
GmbH
A Prominent Code
Coverage Analyzer for
Embedded Software
36
QA Consultants
Improving Software
Quality by Delivering Reliable
Software Testing Services
26
Quality House
The Future of
Software Testing
28
CON
TENTS
Article
Musala Soft JSC
20
18
Delivering Quality Software
Testing Solutions
20 22
26
28 32
36
Editor’s Perspective
5 Intriguing Mantras
to Nurture a Robust
Bonding with Employees

8. CONTENT
Senior Editor Alan Swann
Managing Editor Bhushan Ghate
Executive Editors Sourabh More
Alex Spellman
DESIGN
Visualizer Dave Bates
Art & Design Director Iresh Mathapati
Associate Designer Kushagra Gupta
SALES
Senior Sales Manager Kshitij S.
Customer Success Manager Jack Ryan
Sales Executives John, Kane, Irfan, Jagdish
TECHNICAL
Technical Head Aditya K.
Technical Consultant Victor Collins
MARCH, 2020
k.roy@ciolook.com
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12. Assuring Consistency in
Quality with Customizable
Solutions
QA Mentor
World’s Best QA and Testing Solution Providers, 2020
Ruslan Desyatnikov
CEO & Founder
QA Mentor

13. Ruslan Desyatnikov
CEO & Founder
QA Mentor
We don't just
Test. We make
your products
successful
“

14. Cover Story

15. W
henever a consumer buys a product, his/her
whole experience depends upon the
product’s quality. Just imagine, if someone
buys earphones but the sound quality is poor. What
kind of experience would that be for a user? The answer
is obvious and the same applies to almost any product,
be it a physical object or a software. To prevent users
from facing such situations, quality assurance and
testing are necessary. Through this process, the QA
team verifies the product’s compliance with the
functional requirements. In Investopedia, it is defined
as a “process through which a business seeks to ensure
that product quality is maintained or improved, and
manufacturing errors are reduced or eliminated”. With
the mission to help establish cost-effective quality
frameworks with the goal of facilitating the overall
success to their consumers, QA Mentor, a software
testing company, is a global leader in Software Quality
Assurance and Testing.
QA Mentor was founded back in 2010 with a vision to
help different QA departments around the world in
different organizations, and to streamline and improve
their QA processes. QA Mentor is all about guidance,
mentorship, support, training, providing strategic
directions to the organizations who want to mature
their QA processes and bring the QA function to the
next level. This is also a reason the company was named
QA Mentor.
QA Mentor stepped in the market with the idea to offer
very economical quality assurance testing services. It
wanted to introduce QA function into organizations
because back in the day, QA was not a very well-known
function and many companies were delivering products
without any sort of QA quality assurance and testing.
Development teams or businesspeople were doing QA,
there were no independent QA functions. With its ideas
and vision, the QA Mentor has been advocating the
importance of quality assurance testing and the need to
implement quality assurance testing processes within
organizations.
Helping through Educating
QA Mentor supports company leaders, stakeholders,
and all kind of industries with its quality assurance
domain. According to the company “we are talking to
various stakeholders, CEOs, chief executive officers, chief
information officers, chief technology officers, product
owners, product managers, and anybody who has anything
to do with the product, with the application, with the
mobile applications, and looking for delivering those
products successfully without any problems to their
customer base.” It also offers several QA training classes
to the customers or even quality assurance
professionals, who want to improve their QA
departments and audience.
QA Mentor also offers over 25 different QA trainings to
train and coach quality assurance to professionals in
different areas, whether its automation testing,
performance testing, security testing, exploratory
testing, or agile testing. It delivers all this educational
information through multiple means. The company
asserts, “we have the E-learning modules which are
available for anybody to take and self-study them. We have
corporate trainings where we come on board and provide
this training through professional instructors, and we do
online trainings as well with our lead-based instructors. So,
the audience is very wide for us. We deal with startup
companies and mature fortune 500 companies. Anybody
who wants to mature their products and deliver quality
from their release perspective, those are our clients. That’s
our audience.”
A Proficient Leader
Ruslan Desyatnikov, CEO and Founder of QA Mentor
started his career 23 years ago as a junior tester. He
used to wear multiple different hats as he was going
With 32 different services in
and around the Software
QA domain, QA Mentor is
your one-stop shop for all
of your QA needs

16. from one company to another. Over the years he has
worked in different positions such as manual tester,
automation engineer, performance engineer, security
engineer, QA manager, and then stepped as head of QA
and testing services. He says, “I used to manage the big
team of 200 plus people for financial services
organizations. So, in terms of my contribution to the overall
QA community, I’m writing various different articles about
quality assurance and testing. They are published in various
different magazines, including Forbes magazine, CIO
Review magazine, and many others. I am a frequent blogger
on LinkedIn, posting a lot of information, a lot of materials
to a lot of followers.” The company is organizing
workshops and seminars and building number of e-
learning courses with Ruslan’s help.
Getting Ahead with Automation
QA Mentor utilizes many of the latest technologies to
make its solution resourceful. Nowadays, many
organizations are moving towards artificial intelligence
and machine-learning, and QA Mentor is no exception.
The company has over 15 different clients in the
artificial intelligence space to whom it gives automation
and performance testing support. Through their
research and development department, QA Mentor
assists its clients with any latest technology in the
market. The company has created several proprietary
automation frameworks to support applications in Java
Selenium, C# Selenium, Python, Open Source
frameworks, and Enterprise-level automation tools
frameworks. QA Mentor describes these offerings “like
a restaurant where if someone wants a different variety of
food, it will be there. These services are for different
budgets, for different technologies, for different cultures
within their organizations. For instance, many companies
don’t have very technical QA testers. They have manual
testers. We need to accommodate that.”
Technical testers are very expensive and for that
reason, many organizations cannot afford them. But at
the same time, those organizations want to do
automation. To help small organizations and non-
technical users, QA Mentor builds automation
frameworks which allows their clients to operate those
frameworks without any technical knowledge and
expertise. These frameworks can also execute scripts,
modify scripts and support and maintain automation
frameworks because they were built with the intention
to help non-technical testers.
Global Approach
QA Mentor wants to establish a footprint in every
single country in the world. It is aiming to serve all the
local companies so that they will operate with the best
practices and QA methodologies. The idea is to
establish a footprint around the world, and every year
the company is opening three to four new locations
and/or new offices around the world. In India, it is
expanding to attract more talent. Only last year it
opened two locations in India, one in Bangalore and the
other in Chennai.
QA Mentor is also trying to open new locations in
Dubai and Manilla, Philippines. The company further
adds “We also continue our acquisition strategy of
acquiring smaller companies. Smaller companies that need
some help and direction and are open to operating under
the umbrella of a bigger brand, that’s where we come in and
how we can expand and grow quickly.” QA Mentor also
wanted to continue to provide economical testing
services in addition to the training center locations for
the whole community. Today, there are 300 people
working with the company with an aim to become a
1,000-employee company. There’s a long way to go still,
but QA Mentor is looking forward to achieving that and
their approach will attract more QA engineers to
support clients.
Understanding the industry
an application will be used
in is very important to
designing, developing, and
testing that application
successfully

17. Informative way of Marketing
In terms of marketing activities, QA Mentor participates in
various trade shows. The company shares a lot of knowledge
through its in-house articles on quality assurance and testing in
different magazines and publications. It has a large and ever-
growing number of followers and readers who admire the
information the company provides on quality assurance and
testing. Some of the marketing activities the company does is
sending 100 coupons for its e-learning courses on Facebook or
on LinkedIn, sharing those classes free of charge to the first 100
people. The organization visits colleges, especially in India, and
provides free seminars that explain and educate college students
about quality assurance and testing. This is a way to encourage
and directly educate students about the potentials of becoming a
quality assurance engineer.
Testimonials
“We’ve been working in
collaboration with QA Mentor for
more than 2 years. During this
period the QA Mentor’s team
showed a high level of
professionalism and quality of
work. We depend on their
contribution and hard work for our
QA Department. We rely on QA
Mentor for providing qualified and
experienced resources at a
reasonable rate”
—MICHAEL LAVATMAN, CTO,
BWELL
“QA Mentor has consistently
provided superior testing services
for us and have been very
accommodating when we were on
tight schedules to complete our
projects on time. Automation
scripts that they build for us helped
to achieve faster regression cycles
and quick health checks of our
builds. We look forward to our
continued testing efforts with their
team”
—ED SPIVAK, CTO, CHEFMOD,
LLC.

20. mployees, management, and the customers are the
Ethree most vital and integral part of every business
operation. Often every company focuses heavily on
the third aspect i.e. the customers, justifiably correct as well
as it is the ultimate source of revenue generation through
which a company runs and flourish. But it is also equally
important to focus on the first aspect with equal force - that
is the employees- which create the value for the
organization. Companies hire people, train them and try to
retain them as long as possible, but not always an
organization and especially managers do the things which
increase the employee engagement with the organization.
Here we enlisted few time-tested mantras that can help any
manager to improve employees’ longevity with the
organization.
Recognize Your Employees Efforts
rd
Every employee works for almost 1/3 of the day time in
achieving company’s objective. Employees work for
hours and get paid as well for their labour. But isn’t it
would be great if the top performing employees get
immediate recognition from their supervisor. Study
shows that, when managers provide
appreciation/bonus/incentives to the top performing
employees, it does not only create a special bond
amongst the employees and the management but also
increases the probability of longer association of
employees with the company. Doing such things also
boost up employees confidence and morale towards work
that ultimately benefits the company at large.
Spread your Values through Interactive Sessions
Many people love gaming. There are people who are
almost mad about gaming and can do whatever it takes to
excel in this form of fun activity. But it is not easy to
excel in gaming, gamers have to first understand all the
nitty-gritty associated with their favourite game including
rules, different stages, rewards, difficulty levels, bonanza
price amongst others.
After taking cognizance of such things and practising
religiously; a gamer really transform into an expert. On
contrary to this, when it comes to employees in any
5INTRIGUING
TO NURTURE A
ROBUST BONDING
WITH EMPLOYEES
18
| MARCH 2020 |

21. organization, performance and ethical behaviour decides
their future in the organization. Unfortunately, when things
do not go well, managers left with no option but to take
some strict action against the employee which many times
create strain in the relationship.
To avoid such things, it is must to brief about company’s
policies, business objectives and values in advance so that
each employee exactly knows what transformation he/she
needs to does in order to sync with the company’s culture.
Now it is also important to preach such things by taking
seminar/induction and other, so that new hires can
understands the importance of it. Without face-to-face
interaction, transferring the core value is almost impossible.
Therefore, it would be great to schedule brief
meetings/seminars/informal interactive sessions which can
keep the employees in sync with the company’s core culture
and assist them to work on their weak areas. Doing such
thing always avoid a confronting situation at workplace and
ultimately strengthen bond between employees and
management.
Take Interest in Your Employees
What a particular employee likes? Where he/she graduated
from? Who are its family members? What fun activity
he/she likes in leisure time? What annoys a particular
employee at workplace? Answers to such things can only be
found in the minds of an employee’s close ones. If as a
manager, you take an active and ethical interest in an
employee, it does not only open a friendlier pool between
you and the employee but also help you understand his/her
motivations, likings, dis likings and other vital things that
are required to understand your employees better.
Ultimately, it assists a manager to carry out business
operation by focusing on company’s objectives with ease.
This type of bonding also nurtures a working relationship
that can open the channels of communication so that when
your employees have a good idea, they feel free to reach
you out. This way you can be the employees’ boss with
keeping employees’ trust and love at the core.
Nurture an Environment based on Mutual Respect
How you talk to your employees? How you behave with
them? How seriously you resolve their grievances? How
much space are you providing them to grow into their
career? These are some of the hard-hitting questions that
every manager has to take seriously. No matter how
competent a manager is, if you won’t create an atmosphere
of mutual respect, chances of losing your grip on the team
remain high. Moreover, if managers find themselves
pounding on the desk and engaging in intimidation tactics,
good chances are there that they can lose respect among
their employees. But if the managers create a positive
workplace environment based on shared respect, then it will
only lead towards growing your authority that too with
affectionate bonding with the employees.
Discipline is ‘Must’
Being friendly is a good thing. It resolves many problems.
In-fact, sometimes it solves the problem before it arises and
thus every manager should have this quality to create a
bond. But sometimes your friendly demeanour at workplace
gets exploited by some employees. Occasionally, some
employees can’t separate the friendly boss from the friend
and switch gears frequently between work-fun mode. If you
find an employee that is becoming overly familiar, joking,
or disrespecting someone, this is right time to show your
authority and keep the work-place discipline under control.
Doing this can help maintaining discipline without even
offending someone.
Although, the list is endless but these techniques surely do
wonders for managers and organizations if followed
consistently and stringently and help them achieve the
desired goal of employee retention for long.
Editor’s Perspective
19
| MARCH 2020 |

22. M
usala Soft JSC is a leading software services
provider in Southeast Europe. It was founded
in 2000 and is headquartered in Sofia,
Bulgaria. The company is an established and growing
market force which embraces constant evolution to
bring together technology and innovation.
Today over 500 Musala Soft professionals work in the
‘hot’ fields of IoT, Big Data, Cloud, AI, Information
Management, Automation Testing, Business Analysis,
and UI&UX.
A Driven Leader
The founder and CEO of Musala Soft JSC, Delyan Lilov
has turned his passion for competitive programming
into a growing international business. Establishing a
team of former members from the National Olympiad
in Informatics team, like he is by himself, and combining
it with visionary business ideas he has kept Musala Soft
growing and cemented its reputation as a prestigious,
reliable, and long-standing partner both locally and
internationally.
The Blueprints of Success
Since 2005, the company’s strategic focus has been on
Test Automation and it takes great pride in being
among the first companies to adopt that approach so
early.
Working with Fortune 500 companies, the company
noticed a demand for software testing services and the
need for the automation of work processes. There was
a need for unconventional and creative approaches;
Musala Soft was confident of success because it already
had high quality standards and owned the expertise
needed. Its software development background and
resources, and the fact that it specialized in the full
software development lifecycle were huge advantages.
Today, the team force of automation test engineers is
70+ experts, all of them ISTQB certified, and
experienced in the entire project lifecycle. “We truly
believe that the qualitative implementation of automation
testing is much more than qualitative test scripts
development. As an established practice for 13 years
already and tens of projects successfully implemented, we
have deep expertise in wide range of tools – proprietary like
Rational and HP testing suits, Microsoft Visual Studio Team
Edition for Software testers and Perfecto Mobile, open
source like Selenium, SoapUI, JMeter, Appium and even
own developed e.g. ATMOSPHERE
(http://atmosphereframework.com). And the extensive list is
much longer. It is the selection of proper tooling for each
particular case and situation, the versed design and
implementation of automation framework and
environment, precise scoping and ROI based analysis,
which makes the benefit of the automation testing
implementation.”
The customers of Musala Soft benefit technological but
also domain expertise in Telecom and Banking. The
company has established long-term partnerships with
several of the biggest Telecommunication companies in
Europe, and some of the top Banks, which recognized
Musala Soft as a center of excellence and has entrusted
the software testing and quality assurance of flagship
products as well as consultancy and implementation of
testing optimization initiatives.
Overcoming Challenges
The software development and testing industry is
under constant and concerted pressure to achieve even
higher levels of optimization and efficiency. Musala Soft
has QA vision and strategy for early adoption of new
technologies, tools and methodologies of software
Musala Soft JSC:
Delivering Quality Software Testing Solutions
20
| MARCH 2020 |

23. development through test automation from its very
inception. This has facilitated unprecedented speed
and quality of developments.
The software testing field favors competent players
who adopt and apply the latest advancements in
technology and methodology to provide high-quality,
high-efficiency solutions. This is intimately related to IT
talent; companies with qualified staff who display
curiosity and a knack for unconventional and creative
approaches are the ones that succeed.
Finding, attracting, retaining and developing the
appropriate IT talent is another key challenge. The
global shortfall of IT specialists is around 4.5 million
and in Europe alone, the figure was around 1 million.
One of the key differentiators at Musala Soft is its focus
on investing in human capital, both internally with its
employees, and externally, by contributing to IT
education projects and the development of the IT
community in the region.
Voyaging through Difficulties
18 years ago, Delyan Lilov saw great opportunities in
the software services industry when very few were
looking in that direction.
“Like any other business, it took a lot of work, a little bit of
luck, and a good network of contacts to succeed initially.
We had all the pieces of the puzzle; we were young, brave,
and the endeavor was challenging!” reveals Delyan.
The company has had ups and downs in its 18 years.
However, its priority has been to evolve through the
experiences to emerge as a sustainable business.
Delyan is extremely proud of the way his team has
helped the company grow organically and develop into
a large and diverse team of qualified professionals.
Aiming for Eminence
Musala Soft intends on achieving its targets to sustain
and flourish in the ever-competitive software market.
Delyan concludes, “In its essence, this is the strife for
innovation, creativity, the positive attitude and enthusiasm
and the united team efforts of everyone because united we
are stronger.”
We make the optimal
combination of technologies,
processes, knowledge, tools and
people, and transform it into
business value.
‘‘
‘‘
Delyan Lilov
CEO & Founder
Musala Soft JSC
21
| MARCH 2020 |

24. The dream of forming the largest IT company in
Ukraine began in a small garage lead by three
friends, against all odds. NIX Solutions Ltd was
founded in 1994 and today, it has become the biggest
company in Kharkiv, the biggest IT hub in Ukraine.
Thanks to the unique approach undertaken at NIX
Solutions, the company has taken a unique direction to
meet the demands of clients through offering
specialized managed IT services.
The company has grown and reinvented itself time and
again to meet special demands of the client and is a
home to more than 1500 IT experts today. NIX serves
various businesses from a wide variety of domains
including Biopharmaceuticals and Healthcare, Fintech
and Banking, E-learning and Distance Education. Credit
for its unique approach and software engineering
excellence, the company serves many Fortune 500
companies as well as some of the fastest developing
companies around the world. The company has also
earned a prestigious position in the industry due to a
recognized membership of outsourcing organizations
including GSA and IAOP.
The Evolving World of Testing
Systems have become more complicated and continue
to grow in complexity. Additionally, requirements from
the client end are changing quickly. Moreover, testing
has been given less importance in the planning phase as
compared earlier due to which the budget allocated to
it is also reducing. Hence, even the established players
on the market are presenting tested versions of
products which are sometimes subpar.
NIX Solutions promises to change this world of testing
with a unique approach to bring innovation in QA and
testing practices. The company adheres to the highest
professional standards, improves its clients businesses
with extraordinary outcomes while simultaneously
creating an unrivaled environment for exceptional
minds to grow.
For example, Ryan Gerardi, the owner of a media
production house said, “We have been working with
NIX Solutions for nearly 2 years now. NIX Solutions has
consistently provided us with professional top-rate
service and outstanding design work. Their team of
account managers, project managers, and designers are
friendly and enjoyable to work with. They are
responsive and dependable and also bring forth good
ideas and objective input. NIX Solutions is a partner you
can count on and be satisfied within the long haul.”
An All-Embracing Vision
NIX Solutions has not left any stones unturned in its
pursuit of meeting various client requirements and
providing a concrete return. Its philosophy of serving
every client with due diligence and excellence has led to
an all-embracing vision at the company for clients. The
company leads with its motto “whatever you can
imagine, we can deliver”.
The founders at NIX Solutions realized that they could
do more than others were doing at that time and
providing separate technology specialists was only a
part of what NIX offered. Companies today are
required to infuse large sums of money in creating in-
house expertise. NIX Solutions helps clients eradicate
wastage of resource by providing an all-in-one solution
aligned with their strategy to take their growth to the
next level. The company uses its 20 years of experience
to deliver an all-encompassing IT solution which
includes custom software, enterprise solution, web
development, mobile development, quality assurance,
QA automation, graphic design, remote administration,
online marketing, project management, IT consulting
and even Salesforce implementation.
NIX Solutions Ltd:
An Exceptional Pioneer in the Ukrainian IT Industry
22
| MARCH 2020 |

25. We assist our clients to
delineate their goals and
priorities, and we use our
25 years of expertise to
create the most effective IT
solution for them.
‘‘
‘‘
Igor Braginsky
President
NIX Solution Ltd.
23
| MARCH 2020 |

28. H
eadquartered in a massive 30,000 square foot
facility in central Toronto, with more than 200
skilled employees QA Consultants is an award
winning provider of software testing and quality
assurance solutions. The organization has successfully
delivered more than 5,000 mission-critical projects in
the private, public and not-for-profit sectors over the
last two decades. Within those sectors, the company
has extensive testing experience and depth in the
automotive industry, banking, consumer goods,
insurance, media and advertising, public affairs, retail,
technology, and travel and tourism industries.
In an ongoing effort to maintain its status as a leader in
research and innovation, and with the continuing
support of the National Research Council of Canada,
QA Consultants founded, developed and built a large
facility in Toronto devoted solely to testing. The Test
Factory™ is a continuous quality test lab incorporating
a precise combination of intelligence applied to
advanced levels of automation.
The Test Factory pairs the skilled labor and expertise of
its staff with its proprietary testing methodologies. This
unique blend provides QA Consultants’ clients with
unparalleled and superior quality service. QA
Consultants delivers onshore quality and performance
at low offshore prices. The Test Factory™ alone or in
partnership with its Managed Consulting Services and
On Demand Testing™ delivers highly effective testing
and QA solutions to its wide range of clients.
A Visionary Torchbearer
Alex Rodov is the Managing Partner and Founder of
QA Consultants, which he founded back in 1994 in
order to provide local access to software testing. Alex
was one of the first to treat quality assurance as a field
of its own, and his enduring contribution to the field has
been to establish software testing as a specific skill set.
He established QA Consultants as a dedicated local
testing center of excellence featuring on-demand local
access to professional testers with a wide range of field
expertise.
Under his leadership, the company has grown from a
groundbreaking idea into a cutting-edge quality
assurance company recognized as a market leader and
a category killer in the multi-billion-dollar North
American software testing industry. Alex has been
widely recognized for his visionary leadership,
including being selected by Ernst and Young as the
Ontario Entrepreneur of the Year in 2013. His
pioneering innovations have resulted in QA
Consultants receiving the 2012 Business Excellence
Award from the Toronto Board of Trade and a Deloitte
designation as one of the best-managed companies in
Canada in 2013.
In 2017, for the third year in a row, Clutch Research
Inc., an independent research firm in Boston, in a world
wide annual survey reaffirmed QA Consultants as the
Top Systems Application Testing Firm.
When Testing Became a Part of Product Development
Life Cycle
During the technological response to the Y2K threat in
the late 1990s, testing began to emerge as a separate
service which led to the birth of QA Consultants. Very
quickly this service became an essential component of
the product development life cycle. Along with
procedural methodology, testing paved the way for the
company’s success as the organization moved into a
QA Consultants:
Improving Software Quality by Delivering Reliable
Software Testing Services
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29. We have come a long
way in the past 20 years
and we are very excited
for the future.
‘‘
‘‘
Alex Rodov
Managing Partner & Founder
QA Consultants
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30. Mitko Mitev
CEO
Quality House Ltd.
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31. The Future of Software Testing
D
o you own a software product that demands
extensive testing your resources can’t readily
provide? Has a last-minute system bug
threatening the release of your product on time, unless
something gets done right away? Are you a start-up
that’s not yet at the stage to develop your own QA
department,butstillneedtestingservices?
Well, Quality House hears your call and comes to the
rescue! The company has been providing behind-the-
scene assistance and improving software quality since
2004. Quality House provides testing services to IT
companies of all sizes, having worked for both telecom
giants and budding start-ups. It acts as a natural
extensionofon-siteQAteamsorbuildentirelynewones,
and model the work to match customer’s internal
processes.
An interview conducted between CIO LOOK and Mitko
Mitev – CEO carves out the journey through a careful
strategy, tight plan, and meticulous manual & automated
test scenarios. For more than a decade, Quality House
has worked with startups, national market leaders, and
globalgiantsonhighlyspecializedsoftware.
Belowarethehighlightsoftheinterview:
Give a brief overview of your company, its uniqueness,
anditsvision.
Quality House provides testing services to IT companies
of all sizes and types both from Bulgaria and abroad. The
company has been providing behind-the-scene
assistance and improving software quality since 2004.
We have worked for multiple different companies
spanningfromtelecomgiantstobuddingstart-ups.
TheQualityHouseTeamconsistsofmorethan80ISTQB
trained & certified QA specialists that act as a natural
extensionofon-siteQAteamsorbuildentirelynewones,
and model our work to match our clients’ internal
processes. What we do, is providing the needed QA
expertise and capacity to other companies so they can
meet their goals both in terms of software quality and
deadline.
We provide companies with various testing services,
such as Test Management, Test Automation, Functional
Testing, Web & Mobile Testing, Acceptance Testing,
SecurityTesting,andLoadandPerformanceTesting.
Clientscanalsobenefitfromourconsultancyservices.In
this case, we perform an objective inspection of the
customer’s current software testing processes and
recommend tools, technologies, and measurements,
appropriateforachievingsoftwaretestingefficiency.
Not to forget, apart from the outsourcing and
consultancyservices,QualityHouseisatrustedprovider
of a rich portfolio of accredited testing courses following
international standards and practices. Our courses are
accreditedbyISTQB,andweprideourselvesonthe
Quality House Ltd.
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32. know-how and expertise of our lecturers. All of our QA
specialists (and not only) can choose and boost their
knowledge by attending the following courses: ISTQB
Foundation Level, ISTQB Agile Tester Extension, ISTQB
AL Test Manager, ISTQB AL Test Analyst, ISTQB AL Tech
TestAnalyst,ISTQBALAutomationTestEngineer,ISTQB
AL Security Tester, ISTQB Mobile Application Testing
(MAT) or Certified Professional Requirements
Engineering(IREB)–FL.
Give a detailed description of the featured person’s
influenceoverthecompanyandtheindustry.
With more than 25 years of experience in software
quality assurance and more than 20 years of experience
as Project and Test Manager, Mitko Mitev is one of the
leading software test experts in southeast Europe. He
dedicated his professional life to the promotion of QA
and Test professions, particularly in Southeast Europe.
As a part of the International Software Testing
Qualifications Board (ISTQB) and President of the South
East European Testing Board (SEETB) Mitko has been
actively participating in their efforts for setting and
improving international standards in Software Quality.
Mitko is also the Chief Editor of the Quality Matters
Magazine,distributedinternationallywithafocusonthe
best leading practices and new trends in the area. His
commitmenttothepromotionofSoftwareQualityisalso
demonstratedbytakingtheroleofChairoftheSEETEST
Conferences and participation in other software quality
assuranceconferences.
Describe in detail the work culture and the values that
driveyourcompany.
We aim to create a work culture that makes employees
feel fully motivated. Experience has taught us that this
means a mixture of professionalism, being proactive, but
also empathy and understanding towards employees’
needs and wants. We encourage friendship in the team,
in and out of work – we’ve found it creates a feeling of
belonging, being in the right place with the right people,
which boosts work morale and motivation in working
towards a common goal with their colleagues –
successfulprojectsandhighquality.
Some of our most important company values are
Continuous Learning & Constant improving – in such a
dynamic industry as IT, not learning new skills and
information means falling behind. We constantly
improve our work methods and training according to
best practices and developments in the field.
Commitment to clients means we always try to find the
best and most beneficial solution for our clients. We are
not just testers, but also skilled and knowledgeable
consultants.
And most importantly – Quality. It is our main aim, so we
giveourbesttoachieveit.
What technologies are you leveraging to make your
solutions resourceful and bringing advancement in the
industry?
We adapt to the client’s established working processes,
including the technologies and tools they’re using.
Having in mind the specifics of the outsourcing business,
all of our QA specialists are used to working in a dynamic
environment and quickly adapt to new teams. If there
isn’t an existing QA team, we can also provide
consultancy services on how to build QA processes and
recommend tools and technologies. In some cases, along
with this, we build a QA team tailored to our client’s
needs.
What are your company’s future aspirations? What
strategiesareyouundertakingtoachievethosegoals?
What we would like to see happening is for Quality
House to keep growing, offer our services to partners in
Europe, and improve our influence in Southeast Europe
and East Europe. The IT market is constantly evolving,
and so are we. Clients continuously up their
expectations, and to answer them our employees, have
to exist in a constant learning state. That process never
ends here, as almost every day, there is something novel
intechnology,andifwedon’twanttofallbehind,wehave
to learn every day. And to do that, we depend mostly on
ourselves, as official education in the field in Bulgaria,
sadly, is currently not enough. We add in practice, and
real-life work cases to the mix, so that employees have
useful skills & knowledge they can utilize the very next
dayatwork.
So we like seeing us change, along with the industry. It is
inspiringtothinkofhowmuchIThaschanged,forthelast
15 years, and how those changes reflected in our
company. We would like to see more changes like that,
more reasons to become even more specialized. It fuels
growth and success. So we plan to grow, not only our
marketbutourserviceportfolioaswell.
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| MARCH 2020 |

34. TestvoxA Highly-skilled Team of Testers
Wondering how to improve your test cases and
how to identify a suitable one for your
requirement? It is really important to test
the product throughout the development stage. While,
mobile app testing has come to demand deep functional
expertise. An App’s efficiency is measured by how fast it
can perform a given task. Thus, a question all
companies working on mobile apps should be asking:
‘Are they secure?
That’s where Testvox steps in. Utilizing industry-
leading research, decades of the collective experience,
and cutting-edge technology, it works directly with
developers to make sure your mobile apps are secure.
The company’s wide range of performance testing
services will help customers release the best version of
the App to end-users.
In an interview conducted between Insights Success &
Pradeep K – Founder, he states that the company
ensures flawless cooperation and establishment of
strong business relationships. Testvox has a bunch of
technically equipped dedicated teams solely for
providing a bug-free, fully equipped hassle-free product
for the customers. Below are the highlights of the
interview:
Give a brief overview of your company, its uniqueness
and its vision.
Testvox is a software testing service company. Here we
provide software testing services like Performance
testing, Functionality testing, Compatibility testing, and
so on. Our strength is experienced in different domains
and the capability to do any work. We have a dedicated
testing team containing experts from different
domains. Our uniqueness is we build to meet the needs
of our customer’s business model. We have the vision
to release the products without any bugs.
Describe your company’s cutting-edge QA and testing
services/solutions, which address all the needs of your
customers.
Nowadays mobile applications are just trending in the
market, and here we provide the latest technologies for
testing those applications, and our team is always on
the research of the same. Its always a challenge for
everyone to test the mobile applications in multiple
devices, which is popular in a number of countries, here
we use the Appium tool to automate and then check it
on multiple platform. We have developed all our
automated scripts to migrate it into DevOps. Our
service can give benefits to clients by boosting the
productivity of the development team because we
always seek bugs, and eventually, they can strive to
make their application better.
Give a detailed description of the featured person’s
influence over the company and the industry.
I am Pradeep, founder of Testvox. I had the experience
of 3 years in the QA industry, and I have realized the
need for QA service in the software industry & then
started the company. Currently, I am working as a CTO
in our company and also handles the research team in
Testvox.
What is the difference between QA and software
testing?
Software testing is product-oriented testing such as
testing the bugs on software while QA depends on the
overall activities of the products like keeping all the
standards such as documentation, development,
testing, release plan, meetings, communication.
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35. Discover defects
early in the
development
cycle,Testvox
can help.
Pradeep K
Founder & CEO
Testvox
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| MARCH 2020 |

36. What are the automation challenges that QA(Quality
Assurance) team faces while testing?
There are some challenges we face while doing
automation. They are:
Ÿ Timeout issue:- It happens when we run the code
after inspecting ex-path.
Ÿ Network issue:- It is due to the slowdown of
network.
What is data-driven testing?
It is a case in automation testing such as migrating a
whole data automatically from a particular file to the
software for the requirement of testing.
How does your services differ from the other
companies’ offerings?
Our company always builds a QA standard in all
activities. Every company can follow the QA standard
even after the service with Testvox is completed. We
also provide free performance testing for promoting
startup companies.
What are your company’s future aspirations? What
strategies are you undertaking to achieve those goals?
Our future aspiration is to develop our business and to
develop a tool for the easy preparation of test cases by
machine learning.
Give us a few testimonials of your clients that
accurately highlight your company’s position in the
market.
Roshik Ahammed, Director, Aufit Technologies
“We are very pleased with the testing service provided
by Testvox. You could manage our Taxi booking app
testing project professionally. Your test effort resulted
in our product. Your help was really valuable for
ensuring a consistent performance to our product.”
Raghav Rohila, Founder, Xyloop
“We reached out to the TestVox team for getting our
product tested extensively. They have been
instrumental in learning about our product flows and
identifying different use cases in a short span of time. I
appreciate the skill level and quick response displayed
by them.”
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| MARCH 2020 |

38. Verifysoft Technology
GmbH A Prominent Code Coverage
Analyzer for Embedded Software
V
erifysoft Technology GmbH is vendor of
Testwell CTC++, a leading code coverage
analyzer for embedded software. Since its
founding in 2003, the company has established a
presence in over 40 countries and recorded growth
of more than 40% last year. The company believes
software testing is an essential service and its
importance will only increase in the future.
Software testing helps companies by improving the
efficiency, reliability and lifespan of software. On the
other hand, untested software can not only impact
the reputation of a company but also put people’s
lives at risk.
Verifysoft believes in delivering quality software
which improves productivity and lowers operational
costs. In line with its philosophy of providing the
highest levels of customer satisfaction, the company
also offers advanced tools through support services.
These tools are aimed at undertaking static code
analysis. Verifysoft also offers training to software
developers and quality managers.
An Honest Foundation to Driving Growth
One of the core principles at Verifysoft Technology is
to be honest and fair with customers and co-
workers. The inspirational pillar of strength for the
company and the culture it embodies has always
been Klaus Lambertz, its Founder and CEO.
Klaus graduated with a degree in Economics and
then worked for several top companies, where he
realized that true satisfaction for him lay in starting
and running his own business. He explains, “the
driving power is not security or a nice salary, but liberty
and the spirit to do something useful”.
Having led the company for the last 15 years, Klaus
has achieved phenomenal results, which he
attributes to his versatile, motivated team. He
continues to find the journey both challenging and
extremely rewarding every day.
Growing Challenges and Changing Dynamics
Verifysoft has established itself as a leader in
providing software testing solutions which are
efficient and reliable. However, the company’s
leadership still does not shy away from seeing the
bigger picture and taking on new challenges.
There are several key trends emerging in the
software testing industry. One of these is the rapid
increase in the size and complexity of software.
Additionally, clients’ increasing demands for feature-
rich software is driving intense competition within
the industry.
Today, companies are pushed into exposing the
control functions of their applications through web
interfaces. This gives rise to a new set of challenges
for software testing providers like Verifysoft.
However, the leadership at the company is
embracing such challenges and constantly
strategizing new ways to deliver software quickly
while incorporating the highest standards of web
protection.
In many industries, governments regulate the quality
of software in order to make it safe to use. Software
for aircraft control is a prime example of this
approach. The recent increased scrutiny of software
by lawmakers represents growth opportunities for
Verifysoft.
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| MARCH 2020 |

39. The driving
power is not
security or a nice
salary, but liberty
and the spirit to
do something
useful.
“
Klaus Lambertz
Founder & CEO
Verifysoft Technology GmbH
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| MARCH 2020 |

40. A Unique Strategy
Verifysoft has positioned itself strategically to
appeal to clients with a wide range of requirements.
Currently, the company covers all aspects of
software testing, and its specializations includes
Testwell CTC++ for embedded C and C++. The tool is
used for Java and C# as well.
Over the years, Verifysoft has established itself as an
off-road vehicle for software testing solutions. Its
CTC++ test system is extremely reliable even in the
most adverse and challenging circumstances. It
works with all compilers, embedded targets, and
cutting edge programming methods to deliver a
flawless, smooth experience.
The company continues to inspire admiration and
support from its partners. The management team at
Verifysoft believes they have a good product on their
hands, and they give client satisfaction top priority. It
is expected that this will establish the foundation of
industry-wide leadership in the long run.
Lucrative Opportunities
When Verifysoft was founded in 2003, the company
distributed the solutions of the Finland based
company Testwell to companies of all sizes based in
Germany, France and other European markets. In
2013 Verifysoft purchased the intellectual property
rights for the Testwell tools, which are now
distributed all over the world.
Verifysoft took the opportunity to work with this
great product and brought it to a new level through
continuous development by a dedicated 50-member
team. The company has also taken the distribution of
the products by taking the product to large MNCs
and it has also reached small and medium sized firms
to spread core appeal of the product.
Klaus initially did experience challenges when he was
compelled to fund his venture through large capital
investments, a move which carried inherent risks.
Today, the company is looking at a promisingly
lucrative future where software testing can account
for as much as 90% of the budget dedicated to
developing software.
Klaus is a firm believer in the bright prosspects of
Verifysoft Technology as it continues to change
software testing through innovation and customer
satisfaction.
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