SlideShare a Scribd company logo
1
Payment
Gateway
Services
Mohit Gupta
Summer Internship
at
Worldline India Private Limited
Objectives & Plan
To identify potential for Worldline products and services and formulate a sales
strategy for next six months
Week 1
Introduction & understanding the products &
services.
Week 2
Defining the roadmap for the delivery of the
project. Meeting merchants.
Week 3,4 & 5
Liaise with sales team for meetings.
Week 6
Draft plan on Sales Strategy
Week 7
Final review & sales meetings.
17
27
27
Categories
Furniture
Mobiles
Electronics
Offline - 44
Online - 32
Incubators - 4
Site Visits Google Form
Roadmap
Startups - 45
Merchants’ Requirements- Online
82% Decision to Choose
Wallet
62% Multiple Wallets
14% DCC
83% Multi Bank EMI
96% Email Invoicing
Requirements Furniture Mobile Electronics
Decision to choose
wallet
94% 81% 72%
Multiple Wallets 34% 78% 58%
DCC 16% 18% 8%
Multi Bank EMI 82% 82% 85%
Email Invoicing 98% 94% 97%
Sales Lead
Company GMV
The D’décor 400 cr
Livingstyle.in 75 lacs
Ziffi.in 45 cr
Zepo.in 45 cr
BuildaBazaar 1600 cr
Merchants’ Requirements- Retail4%
Requirements Furniture Mobile Electronics
EMI 78% 55% 52%
After Sales Service 82% 72% 76%
Multiple POS 85% 92% 89%
Customer Engagement 82% 90% 90%
86%
77%
59%
89%
EMI
After Sales
Service
Customer
Engagement
Multiple POS
Sales Lead
Company GMV
The D’décor 400 cr
Livingstyle.in 75 Lacs
BuildaBazaar 1600 cr
Case Study – Ziffi.in
Login/Select/Payment
Login/Select
Case I
• GMV – Rs 100
• Cost of Operation:
A) TDR1 – Rs. 2
B) TDR2 – Rs. 1.8
Total Cost – Rs 3.8
Case II
• GMV – Rs 100
• Cost of Operation:
A) TDR1 – Rs. 2
Total Cost – Rs. 2
Sub-
Merchants
Sub-
Merchants
Merchant
Merchant
Card Holders
Card Holders
Merchant Payout
Approach – Marketplace
Competitors Set-Up AMC Credit
Cards
Net Banking Debit
Cards
Wallet
CCAvenue 12000 3600 2% 2% 1.25% NA
PayTm 15000 2500 2% 2% 2.75% 2%
PayU 0 2400 3% 3% 1.25% NA
WL 0
Zepo.in
Sales Strategy for WL- Next 6 Months
Business
Startups’
Marketplace
Incubators
• Ziffi.in
• The D’décor
• Livingstyle.in
Ziffi - 45 cr
The D’décor – 400 cr
Livingstyle.in – 75 lacs
Requirements
• Semi Closed Wallet
• Control over transactions
• Selection of Wallets
Sales Strategy for WL- Next 6 Months
Business
Startups’
Marketplace
Incubators
•Zepo
•Shopify
•BuildaBazaar
ZEPO –
•1200 Startups
•GMV- 45 cr
Shopify –
• 25000 Startups
•GMV- 2200 cr
BuildaBazaar –
• 30000 Startups
•GMV – 1600 crore
Requirements
• Card on Demand – m-POS
• Zero Setup Fee
• AMC – Free for 1st Year
• Semi closed wallets
Sales Strategy for WL- Next 6 Months
Business
Startups’
Marketplace
Incubators
• TIE
• Nasscom
• Microsoft VA
• Riidl; SINE
• Startup Oasis
• 500 startups
Requirements
• Minimum TDRs for at
least 6 months
• Zero Setup Fee
• Maximum Payment
Channels
• After sales services
Conclusions:
• Incubators are influencers for PG - (78%)
• Value Proposition for start-ups – (68%)
• Difficult to switch even when the charges are higher – (81%)
Problem based solutions
Solutions as per the Industry’s
Requirements
Approach
• Semi-Closed Wallets
• Control over Transactions
• Selections of Wallets
• Card on Demand
• Low Cost PG
Feedback Recommendations
Thank You

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Worldline India Pvt Ltd - An ATOS company

  • 3. Objectives & Plan To identify potential for Worldline products and services and formulate a sales strategy for next six months Week 1 Introduction & understanding the products & services. Week 2 Defining the roadmap for the delivery of the project. Meeting merchants. Week 3,4 & 5 Liaise with sales team for meetings. Week 6 Draft plan on Sales Strategy Week 7 Final review & sales meetings. 17 27 27 Categories Furniture Mobiles Electronics Offline - 44 Online - 32 Incubators - 4 Site Visits Google Form Roadmap Startups - 45
  • 4. Merchants’ Requirements- Online 82% Decision to Choose Wallet 62% Multiple Wallets 14% DCC 83% Multi Bank EMI 96% Email Invoicing Requirements Furniture Mobile Electronics Decision to choose wallet 94% 81% 72% Multiple Wallets 34% 78% 58% DCC 16% 18% 8% Multi Bank EMI 82% 82% 85% Email Invoicing 98% 94% 97% Sales Lead Company GMV The D’décor 400 cr Livingstyle.in 75 lacs Ziffi.in 45 cr Zepo.in 45 cr BuildaBazaar 1600 cr
  • 5. Merchants’ Requirements- Retail4% Requirements Furniture Mobile Electronics EMI 78% 55% 52% After Sales Service 82% 72% 76% Multiple POS 85% 92% 89% Customer Engagement 82% 90% 90% 86% 77% 59% 89% EMI After Sales Service Customer Engagement Multiple POS Sales Lead Company GMV The D’décor 400 cr Livingstyle.in 75 Lacs BuildaBazaar 1600 cr
  • 6. Case Study – Ziffi.in Login/Select/Payment Login/Select Case I • GMV – Rs 100 • Cost of Operation: A) TDR1 – Rs. 2 B) TDR2 – Rs. 1.8 Total Cost – Rs 3.8 Case II • GMV – Rs 100 • Cost of Operation: A) TDR1 – Rs. 2 Total Cost – Rs. 2 Sub- Merchants Sub- Merchants Merchant Merchant Card Holders Card Holders Merchant Payout
  • 7. Approach – Marketplace Competitors Set-Up AMC Credit Cards Net Banking Debit Cards Wallet CCAvenue 12000 3600 2% 2% 1.25% NA PayTm 15000 2500 2% 2% 2.75% 2% PayU 0 2400 3% 3% 1.25% NA WL 0 Zepo.in
  • 8. Sales Strategy for WL- Next 6 Months Business Startups’ Marketplace Incubators • Ziffi.in • The D’décor • Livingstyle.in Ziffi - 45 cr The D’décor – 400 cr Livingstyle.in – 75 lacs Requirements • Semi Closed Wallet • Control over transactions • Selection of Wallets
  • 9. Sales Strategy for WL- Next 6 Months Business Startups’ Marketplace Incubators •Zepo •Shopify •BuildaBazaar ZEPO – •1200 Startups •GMV- 45 cr Shopify – • 25000 Startups •GMV- 2200 cr BuildaBazaar – • 30000 Startups •GMV – 1600 crore Requirements • Card on Demand – m-POS • Zero Setup Fee • AMC – Free for 1st Year • Semi closed wallets
  • 10. Sales Strategy for WL- Next 6 Months Business Startups’ Marketplace Incubators • TIE • Nasscom • Microsoft VA • Riidl; SINE • Startup Oasis • 500 startups Requirements • Minimum TDRs for at least 6 months • Zero Setup Fee • Maximum Payment Channels • After sales services Conclusions: • Incubators are influencers for PG - (78%) • Value Proposition for start-ups – (68%) • Difficult to switch even when the charges are higher – (81%) Problem based solutions Solutions as per the Industry’s Requirements Approach • Semi-Closed Wallets • Control over Transactions • Selections of Wallets • Card on Demand • Low Cost PG Feedback Recommendations