Improve Communication with User-Centered Design
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This document discusses ways to improve communication through design. It advocates building products and services that make people's lives easier by eliminating and speeding up tasks, saving money and time, and being simple to use. A good system should fall in love. The document discusses how to provide better customer experiences through engineering, business, and design practices like user-centered design. It promotes starting with small changes, thinking of the user experience, prioritizing mobile, and enabling social collaboration and connectivity. The overall goal is to design in a way that facilitates communication.
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Improve Communication with User-Centered Design
- 2. www.designdrivendevelopment.org henryjacob.com
- 4. 2010 Theme: designs, products and services that improve and facilitate communication henryjacob.com
- 5. What is Usability? henryjacob.com
- 6. Making life easy henryjacob.com
- 7. How do we make life easy? henryjacob.com
- 9. build great products and services that make people life easy. henryjacob.com
- 10. How do we define great product? henryjacob.com
- 11. henryjacob.com
- 12. henryjacob.com
- 13. henryjacob.com
- 14. henryjacob.com
- 15. A good system should eliminate existing tasks (wherever it's possible), speedup the tasks with efficiency, save money, save time, simple to use and make people fall in love. henryjacob.com
- 16. henryjacob.com
- 17. henryjacob.com
- 18. What do our customers say about our product or service? henryjacob.com
- 19. henryjacob.com
- 20. How do we provide better experience to our customers? henryjacob.com
- 21. Engineering Business Design henryjacob.com
- 22. Interaction Design (IxD) User Centered Design(UCD) Design Driven Development(D3) henryjacob.com
- 23. henryjacob.com
- 24. Communication henryjacob.com
- 25. designs, products and services that improve and facilitate communication henryjacob.com
- 26. #1 Start with small changes henryjacob.com
- 27. henryjacob.com
- 28. henryjacob.com
- 29. #2 Think user henryjacob.com
- 30. Interaction/Flow – simple? intuitive? Content/Information – relevant? feel good? Message - human? henryjacob.com
- 31. #3 Mobile first henryjacob.com
- 32. henryjacob.com
- 33. #4 Social & Collaboration henryjacob.com
- 34. Connected Concurrent Multi-user VOIP P2P henryjacob.com
- 35. “If the software were magic, what would it do?” henryjacob.com
- 36. henryjacob.com
- 37. www.designdrivendevelopment.org henryjacob.com