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World Usability Day 2010
This document discusses ways to improve communication through design. It advocates building products and services that make people's lives easier by eliminating and speeding up tasks, saving money and time, and being simple to use. A good system should fall in love. The document discusses how to provide better customer experiences through engineering, business, and design practices like user-centered design. It promotes starting with small changes, thinking of the user experience, prioritizing mobile, and enabling social collaboration and connectivity. The overall goal is to design in a way that facilitates communication.
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World Usability Day 2010
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- 2. www.designdrivendevelopment.org henryjacob.com
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- 4. 2010 Theme: designs, productsand services that improve and facilitate communication henryjacob.com
- 5. What is Usability? henryjacob.com
- 6. Making life easy henryjacob.com
- 7. How do wemake life easy? henryjacob.com
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- 9. build great productsand services that make people life easy. henryjacob.com
- 10. How do wedefine great product? henryjacob.com
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- 15. A good systemshould eliminate existing tasks (wherever it's possible), speedup the tasks with efficiency, save money, save time, simple to use and make people fall in love. henryjacob.com
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- 18. What do ourcustomers say about our product or service? henryjacob.com
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- 20. How do weprovide better experience to our customers? henryjacob.com
- 21. Engineering Business Design henryjacob.com
- 22. Interaction Design (IxD) UserCentered Design(UCD) Design Driven Development(D3) henryjacob.com
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- 24. Communication henryjacob.com
- 25. designs, products and servicesthat improve and facilitate communication henryjacob.com
- 26. #1 Start withsmall changes henryjacob.com
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- 29. #2 Think user henryjacob.com
- 30. Interaction/Flow – simple? intuitive? Content/Information– relevant? feel good? Message - human? henryjacob.com
- 31. #3 Mobile first henryjacob.com
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- 33. #4 Social &Collaboration henryjacob.com
- 34. Connected Concurrent Multi-user VOIP P2P henryjacob.com
- 35. “If the softwarewere magic, what would it do?” henryjacob.com
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- 37. www.designdrivendevelopment.org henryjacob.com